Hotels met waterpark in Lake Charles

'Tamelijk onbeschoft personeel en erg onbehulpzaam. Auto stond redelijk dichtbij het hotel. Ik vroeg als ik een kar kon lenen voor mijn bagage. Dit werd geweigerd. Auto moest eerst maar eens voor het hotel staan. Hiervoor dwingt het hotel om je parkeerplaats op te geven. Aangezien ik een ongeluk had gehad en ook zichtbaar was. Weigeren ze je gewoon te helpen. Bij het inchecken ook onbeschoft en erg onverstaanbaar. Ik twijfel niet aan mijn Engels na meer dan 20 jaar in de VS gewoond te hebben. Je...

'Smells like smoke everywhere, even in the hallways for the rooms that are on different floors then the casino. Wait staff in the restaurants is incredibly slow. Hostesses are unapologetic. Maids knock on your door at 9 am to ask when you are checking out. Pool check in is confusing for cabana rentals. Pickleball paddle rental is difficult. Only one cashier works the only cashier station.'

'Everything was great'

'Gratis parkeren. Snelle check in. Hele ruime en nette kamer! '

'Great customer service and a very clean hotel. Will highly recommend.'

'Property looks like it going thru some sort of renovation, but no one was working on anything. Night staff at check in was great. Breakfast was below average, and had no plates. A waffle has real trouble being eaten in/on a 4" styro bowl. Morning front desk guy says, "we're waiting on a delivery for them". My first thought, "isn't there a store close by"??'

'We made our reservation online and upon walking into the hotel there was an overwhelming smell of cigarettes and marijuana. We stayed hopeful. But once we entered the room we disappointed to see that the cleaning was not done well. There was hair on the floor in the bathroom and in the shower. It being the middle of the night as well as traveling with two young kids we tried not to worry too much about it since we’d be leaving early anyway and didn’t need to use the shower. We got ready to go to...

'The room was clean. The staff were great. The breakfast was good. & the parking perfect. Thank you very much. We enjoyed our stay.'