Exterieur

Beoordelingen van Country Inn & Suites by Radisson, Georgetown, KY

3 out of 5

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 658 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 232 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 62 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1001 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

adrienne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great beds
1 nacht verbleven in april 2024
Reactie van Roger R. op 28 apr 2024
Hello Adrienne,Thank you for your recent stay at Country Inn & Suites by Radisson, Georgetown, KY. We appreciate your recent feedback and taking the time to share your thoughts. We are glad you enjoyed our great beds. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to seeing you again.

10/10 – Uitstekend

Lisa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at this location several times over the past 5 years visiting family. Each time, the staff was nice and the rooms were clean and spacious. The fridge didn't really cool on this last visit but, we brought a cooler so, it worked out. Will be back for sure as this is our preferred hotel.
2 nachten verbleven in april 2024
Reactie van Roger R. op 23 apr 2024
Hello Lisa,We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways for last five years of experience. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

8/10 – Goed

Kristin

2 nachten verbleven in april 2024
Reactie van Roger R. op 16 apr 2024
Hello Kristin,Thank you for leaving us a review! I hope you enjoyed a comfortable, restful stay as our guest. We hope you consider our property again in the future!

10/10 – Uitstekend

Joe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very professional and helpful. Rooms were clean although a little dated. Location was great for our agenda. Would stay here again
4 nachten verbleven in april 2024
Reactie van Roger R. op 14 apr 2024
Dear Joe,Thank you for your recent stay at Country Inn & Suites by Radisson, Georgetown, KY. We appreciate your feedback and taking the time to share your thoughts. We are glad you found your accommodations to be clean and comfortable. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. We look forward to seeing you again.

10/10 – Uitstekend

Joshua, Lake City

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to restaurants.
2 nachten verbleven in april 2024
Reactie van Roger R. op 9 apr 2024
Hello Joshua,Thank you very much for leaving us an excellent review. We are thrilled to see you enjoyed. We look forward to welcome you again!

8/10 – Goed

Calvin

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Calvin,We appreciate you leaving us your feedback. It thrilled us to know that our high standards of cleanliness were a highlight of your stay. Please visit us again so we can show you an even better stay worth all the stars.

8/10 – Goed

Brian, Royal Oak

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was some wear to the bathroom but nothing terrible. Room and hotel were clean overall. My son loved the pool. Convenient restaurant and fuel locations, plus great access to the interstate. I would definitely stay here again.
1 nacht verbleven in maart 2024
Reactie van General Manager op 9 apr 2024
Dear Brian, Thank you for your feedback. We're glad to hear that overall you found the room and hotel clean. We appreciate your understanding about any wear in the bathroom. It's great to know that you found our location convenient and we look forward to welcoming you back for another stay in the future!

8/10 – Goed

Ken

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
property ok, a two bedroom was disappointing, was extremely small and the bathroom was extremely small
1 nacht verbleven in april 2024
Reactie van Roger R. op 5 apr 2024
Hello Ken,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any disappointment with the size of the rooms. Our staff is always happy to show you other available options. If you're in the area again, we hope you'll come back to see us.

10/10 – Uitstekend

Nathanael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice and comfortable, the breakfast was amazing, and the staff was incredibly friendly. We also enjoyed the pool and the hot tub very much.
3 nachten verbleven in maart 2024
Reactie van Roger R. op 3 apr 2024
Hello Nathanael,Thank you for taking the time to fill out our online survey with such positive feedback! We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 – Uitstekend

Lisa

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in maart 2024
Reactie van Roger R. op 28 mrt 2024
Hello Lisa,Thank you for the excellent review. We are happy to see you enjoyed. We trust that next time you are in Georgetown, you will be our guest. Thank you for your business!

10/10 – Uitstekend

Margaret

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel had everything we needed and a nice breakfast buffet. The guy who checked us in was helpful and friendly, and he shared various dining options with us.
1 nacht verbleven in maart 2024
Reactie van Roger R. op 29 mrt 2024
Dear Margaret,Thank you for giving us your feedback regarding your recent stay with us. It is always a pleasure to get such positive feedback! We are thrilled to read that you enjoyed our breakfast, and found our staff to be friendly. We appreciate your business and we look forward to seeing you again when you are in our area.

2/10 – Ontzettend slecht

Ron

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
WE were told our room was the quietest room? It was so noisy from the people up above stomping back and forth from 9 pm til at least 10.30 pm.I even called the front desk for ear plugs. IT WAS TERRIBLE.and our room faced the road [highway] which is understandable.Got up 5.30 and both of us had a cold shower NO HOT WATER,,Went up and told front desk and he said you have to bleed the lines? What a terrible excuse We were not happy campers .It would be nice to get comphensated somewhat.I do know we will never stay there again and I will make sure to tell everybody be aware . Ron Wiens
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Ron,We appreciate your feedback. However, we are saddened to know that your stay did not meet your expectations. Please know, we will share your concerns with our internal team so we can seize all opportunities to improve our quality of service. Thank you for choosing us to host your stay and we hope you can reconsider returning for a second opinion.

10/10 – Uitstekend

Taylor

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking lot is very small but other than that I have no complaints!!! Very clean, nice staff. I will be staying here again!
2 nachten verbleven in maart 2024
Reactie van Roger R. op 26 mrt 2024
Hello Taylor,Thanks so much for your review! We sincerely appreciate all your thoughtful compliments and feedback, which we'll share with the rest of our team. It was a pleasure to have you here, and we hope to welcome you back soon."

8/10 – Goed

Kateryna

1 nacht verbleven in maart 2024
Reactie van Roger R. op 14 apr 2024
Dear Kateryna,Thank you for the review. I am happy to see you enjoyed, and we hope to welcome you again!

2/10 – Ontzettend slecht

Fanpeng

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too so good as scored. High price with low quality.
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Fanpeng,Thank you for providing your review. It's disheartening to hear that your stay did not meet your expectations. Given the opportunity, we would like to provide you with the stay you expected.

10/10 – Uitstekend

Dustin

1 nacht verbleven in maart 2024
Reactie van Roger R. op 13 apr 2024
Dear Dustin,Thank you very much for leaving us an excellent review. We are thrilled to see you enjoyed. We look forward to welcome you again!

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was by far the nicest place we have stayed in during our many visits to Georgetown. We have finally found a hotel we will be coming back to.
2 nachten verbleven in maart 2024
Reactie van Roger R. op 18 mrt 2024
Hello Ryan,We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially being the nicest place in Georgetown. I have shared your compliments with our staff, all are glad to hear this will be your hotel in the future. We all look forward to welcome you again soon!

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great experience overall. Very friendly staff!!
2 nachten verbleven in maart 2024
Reactie van Roger R. op 17 mrt 2024
Dear Suzanne,Thank you for taking the time to tell us about your experience at Country Inn & Suites Georgetown. It is always a pleasure to receive positive feedback. We look forward to welcome you again when you are back in our area!

8/10 – Goed

LATONYA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property is in a good location, front desk is polite and the hotel is good. Only complaints would be the dog walking all night above my room and getting locked out of my room every single time I left. Had to get a new key made each time. They changed all of the room locks on my last night there, upgraded them,hoody that will take care of that problem
4 nachten verbleven in maart 2024
Reactie van General Manager op 17 mrt 2024
Dear Latonya,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location and the service provided by our front desk team. However, we apologize for the inconvenience caused by the noise and issues you encountered with your key. We have addressed these problems and are confident that your next stay at Country Inn & Suites by Radisson, Georgetown, KY, will be smooth and hassle-free!

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At checkin they were able to locate a shower chair for me. Breakfast was better than most and very pleasant.
1 nacht verbleven in maart 2024
Reactie van Roger R. op 6 mrt 2024
Hello Thomas,Thank you for your recent 5-star review. We are so pleased to hear you enjoyed your stay. We appreciate your feedback and I have shared it with our leadership team. We look forward to seeing you on a future visit.

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hot tub is open late
1 nacht verbleven in maart 2024
Reactie van Roger R. op 5 mrt 2024
Hello Janet,Thank you for your excellent review. We are pleased to hear you enjoyed your visit and you were able to take advantage of Hot tub and the timing of the hot tub. We look forward to seeing you on your next visit.

4/10 – Matig

Karen

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hard bed, heavy deodorizer smell, unprofessional checkin… busy talking on phone to a relative …. We had to wait. , incomplete breakfast .. broken machines, loud freeway noise through outdated windows,
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 mrt 2024
Dear Karen,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.

10/10 – Uitstekend

Briona

2 nachten verbleven in februari 2024
Reactie van Roger R. op 22 mrt 2024
Dear Briona,Thanks so much for your review! We sincerely appreciate all your thoughtful compliments and feedback, which we'll share with the rest of our team. It was a pleasure to have you here, and we hope to welcome you back soon."

10/10 – Uitstekend

Kaylee

1 nacht verbleven in februari 2024
Reactie van Roger R. op 21 mrt 2024
Dear Kaylee,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Country Inn and Suites of Georgetown. We look forward to your next stay.

8/10 – Goed

Duane

1 nacht verbleven in februari 2024
Reactie van Roger R. op 24 feb 2024
Hello Duane,Thank you for leaving us a review! I am glad to see you enjoyed a comfortable stay as our guest. We hope you consider our property again in the future!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff. No complaints.
1 nacht verbleven in februari 2024
Reactie van Roger R. op 21 feb 2024
Hello Robert,Thank you for taking the time to leave us a review with such positive feedback! We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Roger R. op 20 feb 2024
Hello William,Thank you for taking the time to review our hotel with such a positive feedback! We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

6/10 – Redelijk

Naresh, Bowling Green

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Requested late check out for an hour staff declined very rudely, may be one of them was owner as well. They did not even tried to consider my late night check in a day before and I had a call for my office. They said they have booking, I stayed there on lobby for my office work and noticed that there was no any check in until 2:30pm.
1 nacht verbleven in februari 2024
Reactie van Roger R. op 15 feb 2024
Dear Naresh,I appreciate you writing about your feedback. My apologies as staff was not able to extend and sounded rude about the late check out, and I will address it with our team. We hope for another opportunity so we can exceed your expectations.

6/10 – Redelijk

Dustin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was pretty good. Would have a higher rating but the beds were like concrete. Quiet possibly the hardest mattress I have ever tried to sleep on.
1 nacht verbleven in februari 2024
Reactie van General Manager op 12 feb 2024
Dear Dustin,Thank you for choosing our property for your recent getaway. We are sorry that the beds were not to your preference. We will be sure to keep this in mind when making future changes, as we want our guests to enjoy their stay. We do hope you'll consider giving us another chance in the future.

10/10 – Uitstekend

Holly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Roger R. op 6 feb 2024
Hello Holly,Thank you for the excellent review. We are happy to see you enjoyed. We trust that next time you are in Georgetown, you will be our guest. Thank you for your business!

10/10 – Uitstekend

Bryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Roger R. op 3 feb 2024
Hello Bryan,Thank you for taking the time to review our hotel. We are delighted to read that you enjoyed Bryan. We look forward to your next stay.

8/10 – Goed

Jeffrey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very fast efficient service at desk
Check in took maybe 2 minutes.
1 nacht verbleven in februari 2024
Reactie van Roger R. op 2 feb 2024
Hello Jeffrey,Thank you for taking the time to share your comments with us. We are glad to have had the opportunity to host you for your quick visit. We strive to keep our facilities in a well-maintained and comfortable state. It is lovely to know that you appreciated our easy check-in process. Happy travels and we hope to see you again in the future!

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It smells lovely
1 nacht verbleven in februari 2024
Reactie van Roger R. op 2 feb 2024
Hello Tanya,Thank you for the excellent review. We are happy to see you enjoyed. We trust that next time you are in Georgetown, you will be our guest. Thank you for your business!

8/10 – Goed

Duane

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Do not like the small pillows on king beds.
1 nacht verbleven in januari 2024
Reactie van Roger R. op 2 feb 2024
Hello Duane,Thank you for the review. We appreciate the feedback about your experience and will be sure to share areas of improvement to our associates. I will address the pillows with our team. Thank you for your business!

8/10 – Goed

Dan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Roger R. op 2 feb 2024
Hello Dan,On behalf of our entire staff at Country Inn & Suites by Radisson, Georgetown, KY we thank you for your business. We are always glad to be of service! We hope to see you again when your travels bring you back to the area!

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
Reactie van Roger R. op 1 feb 2024
Hello Douglas,On behalf of our entire staff at Country Inn & Suites by Radisson, Georgetown, KY we thank you for your business. We are always glad to be of service! We hope to see you again when your travels bring you back to the area!

2/10 – Ontzettend slecht

Destiny

1 nacht verbleven in januari 2024
Reactie van Roger R. op 21 mrt 2024
Hello Destiny,Thank you for taking the time to leave us a review. In reviewing your response, I noticed you rated us below what I consider to be not acceptable. If you have a moment and are willing to share any specifics on these items, it would help me to remedy these concerns. However, regardless of your response to my request I want to make sure that you feel your comments were heard.

10/10 – Uitstekend

santo

1 nacht verbleven in januari 2024
Reactie van Roger R. op 31 jan 2024
Hello Santo,Thank you for stopping by Hotels.com and writing a review about your stay! I'm happy to hear that you enjoyed your visit and the service was wonderful! We have a great team here at Country Inn & Suites and we always want to give the best service possible! I'm thrilled you'll be coming back to stay with us. We will be looking forward to your visit.

10/10 – Uitstekend

Julia

Reisde met partner
Nice staff. Easy check in.
1 nacht verbleven in januari 2024
Reactie van Roger R. op 26 jan 2024
Dear Julia,Thank you so much for choosing to stay with us here at the Country Inn & Suites in Georgetown and taking the time to write this wonderful review. I am so glad you had such an enjoyable stay here with us. I will be sure to pass on your kind words to the rest of my staff. We are all looking forward to seeing you and your friends and colleagues soon!

10/10 – Uitstekend

James

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great as always!!
1 nacht verbleven in januari 2024
Reactie van Roger R. op 22 jan 2024
Hello James,We appreciate you and and are thrilled to see you always enjoy. We will see you again soon!

10/10 – Uitstekend

Amory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Roger R. op 20 jan 2024
Hello Amory,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Country Inn & Suites, Georgetown KY. We look forward to your next stay.

4/10 – Matig

Amy

Positief: Personeel en service
Negatief: Netheid
Room was in need of updating, carpet was dirty and had old smell, mattress felt like it was 20 years old, popcorn ceiling was cracked. Took along time To get hot water and we were on the first floor
1 nacht verbleven in december 2023
Reactie van General Manager op 20 jan 2024
Dear Amy,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team. We're grateful for your time and wish you safe travels.

10/10 – Uitstekend

Amalia, Hebron

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Roger R. op 19 jan 2024
Hello Amalia,Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed. We look forward to your next stay.

10/10 – Uitstekend

Joseph

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Roger R. op 16 jan 2024
Hello Joseph,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Country Inn and Suites of Georgetown. We look forward to your next stay.

10/10 – Uitstekend

Danielle

1 nacht verbleven in januari 2024
Reactie van Roger R. op 15 jan 2024
Hello Danielle,Thank you for the excellent review. We are happy to see you enjoyed Danielle. We trust that next time you are in Georgetown, you will be our guest. Thank you for your business!

8/10 – Goed

Duane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Roger R. op 13 jan 2024
Hello Duane,Thank you so much for your feedback and for taking the time to write about your experience! We are happy that you enjoyed! We look forward to your next stay!

10/10 – Uitstekend

Cyndi & Bob

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Roger R. op 10 jan 2024
Hello Cindi & Bob,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Country Inn and Suites of Georgetown. We look forward to your next stay.

10/10 – Uitstekend

Terry

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s one of the best places we have stayed on the road! Beds are comfortable too.
1 nacht verbleven in januari 2024
Reactie van Roger R. op 8 jan 2024
Hello Terry,We are thrilled to see you had a great time at our hotel. We appreciate you and look forward to welcome you again!

10/10 – Uitstekend

Dante

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
Easy check-in, clean room, and good breakfast. Oh, the hot tub and pool were both clean and operational. There's a Fazoli's right across the street which was nice too.
1 nacht verbleven in januari 2024
Reactie van Roger R. op 8 jan 2024
Hello Dante,I am so humbled that you had such a wonderful stay here with us at the Country Inn & Suites. Thank you so much for choosing to stay here with us and sharing your thoughts. We hope to welcome you back again soon.

10/10 – Uitstekend

Igor

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Roger R. op 8 jan 2024
Hello Igor,We appreciate the excellent review. We are very happy to see you enjoyed. Hope to see you again!