Voorkant van accommodatie

Beoordelingen van Mere Brook House

5 out of 5
Mere Brook House
Thornton Common Rd, Thornton Hough Birkenhead, Wirral, England

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 75 van 92 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 92 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 92 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 92 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 92 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

nicola

Reisde met partner
Lovely room and excellent communication for arrival etc. The reason I can’t give 5 stars is because of the poor breakfast offering. With the exception of the yogurt pots and fruit (which was grapes and a few blueberries) everything else was ultra processed (bread, cereal). Usually I’d have porridge. There was prepackaged chocolate porridge which gives you a sense of the rest. The coffee machine was one of those that you get at a petrol station - which you don’t expect these days in a good b&b. So we drove to get a decent coffee. If you’re in New Brighton’Sea Shanty’ does excellent coffee but get there early to grab a table. We will stay again but I’d bring breakfast.
1 nacht verbleven in maart 2024
Reactie van Russell op 3 apr 2024
Dear Nicola,Many thanks for your comments and we are delighted you loved your room. I am really sorry that you didn't find the continental breakfast met your expectations. This is something new we have started offering and we are constantly trying the improve things. The chocolate porridge was intended for our younger guests and we can certainly provide a normal porridge for you so when you come to stay next time please do message us in advance and let us know what you would like to see and we will do our best to sort this for you.Kind regards,Russell

6/10 – Redelijk

Richard

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing
Second time for us to stay here. This time was disappointing as no one there to welcome us on arrival. Choice at breakfast also disappointing to anyone not wanting a cooked breakfast. Would not be going back.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Susan

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

KIN TING

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
房間很大及整潔,環境優美!早餐十分豐盛及高水平。
房間很大及整潔,環境優美!早餐十分豐盛及高水平。屋主及工作人員很友善。
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Michael

1 nacht verbleven in juli 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice but a couple frustrations
We felt like we were on an English estate 😊. The bed was comfortable, room was spacious and nicely decorated. I was frustrated with 1) horrible lighting in the bedroom and bathroom and 2) the bathroom faucets (common in UK to have sink hot and cold separate) so close to the porcelain that you had to touch the sink to do anything. Owner is very friendly
1 nacht verbleven in juli 2023
Reactie van Annabel op 21 jul 2023
Hello,Many thanks for your kind comments, we really appreciate you taking the time to leave your thoughts.My sincere apologies that you found the lighting to be poor in the bedroom and bathroom, we have taken on board your comments and have since replaced the bulbs which has given much more light to the room.I understand the taps aren't to everyone's taste however, the taps we have represent the style of house that Mere Brook is so it's important for us to keep as traditional as we can.We're glad you enjoyed your stay and I hope we can welcome you back to Mere Brook House again soon.Warmest regards,

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location in countryside but within 10 mins of train station and 25 mins from Liverpool
1 nacht verbleven in mei 2023
Reactie van Annabel op 21 jul 2023
Hi Patricia,Many thanks for your kind words. We're delighted that you enjoyed your stay at Mere Brook house and we hope to welcome you back soon.Warmest regards,

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely house in the countryside with decoration to match. Lots of choice for breakfast, and it was all tasty. Staff were friendly and helpful
1 nacht verbleven in mei 2023
Reactie van Annabel op 26 mei 2023
Hi David,Thank you for your kind words. It was lovely to have you stay with us and we hope to see you again soon.Best wishes,

10/10 – Uitstekend

T J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will definitely stay again if in the area.
Mere Brook House is a real gem of a find - pity it’s only for 1 night this trip.
1 nacht verbleven in mei 2023
Reactie van Annabel op 26 mei 2023
Hi TJ,Thank you for your lovely words. It was great having you both here with us and we hope you enjoyed the rest of your travels!Best wishes,

10/10 – Uitstekend

Rob

1 nacht verbleven in april 2023
Reactie van Annabel op 26 mei 2023
Hi Rob,Thank you for a great review. We hope to see you again soon!Best wishes,

8/10 – Goed

Marcus

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alternative Business Stay
Lovely quiet location and old gentile building. The gardens are lovely and breakfast was very good. Only downside for me and l did not check on booking, is there is no restaurant or bar area. For visitors who are travelling no issue buy as a business person meant food in my room. For a little while l was the only person in the property which made me feel like king of the castle, but l did check all the doors to ensure they were looked !
1 nacht verbleven in april 2023

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful place, great service, lots of little touches that made it special
1 nacht verbleven in april 2023
Reactie van Annabel op 17 apr 2023
Hi Sarah,Thank you for your lovely words about Mere Brook. It was great to have you here with us and we really hope to see you again soon.Best wishes,

10/10 – Uitstekend

Harjinder

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every person we interacted with during our stay were amazing! This is a hidden little gem, you will not be disappointed. Thank you to everyone who made us feel welcome and our stay comfortable.
1 nacht verbleven in april 2023
Reactie van Annabel op 17 apr 2023
Hi Harjinder,Thank you so much for your kind words and positive review. It was so lovely to have you both here with us at Mere Brook and I really do hope to see you again soon! Take care,

8/10 – Goed

Stephen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay. Nice and quiet
2 nachten verbleven in april 2023
Reactie van Annabel op 17 apr 2023
Hi Stephen,Many thanks for your positive review. It was our pleasure to have you and we hope to see you again soon.Kindest regards,

6/10 – Redelijk

Bharati

Reisde met partner
Positief: Netheid, personeel en service
Did not have a 5 star feel to it considering the rating
3 nachten verbleven in april 2023
Reactie van Annabel op 19 apr 2023
Hi Bharati,Many thanks for taking the time to leave us a review and I am sorry to hear we didn't meet your expectations.We tried to accommodate your needs as best as we could by extending our breakfast hours daily to suit you and allowing a late check out free of charge. We would really appreciate if you could let us know where you felt we could improve so we can adjust this for future stays.Kindest regards,

10/10 – Uitstekend

Selina

1 nacht verbleven in april 2023
Reactie van Annabel op 17 apr 2023
Hi Selina,Thank you for your great review of Mere Brook House. It was our pleasure to have you stay with us and we hope to see you back shortly!Best wishes,

8/10 – Goed

russell

1 nacht verbleven in april 2023
Reactie van Annabel op 26 mei 2023
Hi Russell,Thank you for your rating and we hope to see you again at Mere Brook House.Best wishes,

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite and very helpful all round
1 nacht verbleven in maart 2023
Reactie van Annabel op 17 apr 2023
Hi David,Thank you for your kind words and positive review. I really hope we can welcome you back to Mere Brook house soon :)Kindest regards,

10/10 – Uitstekend

Michael

1 nacht verbleven in april 2023
Reactie van Annabel op 17 apr 2023
Hi Michael,Thank you for your brilliant review and we hope to see you back at Mere Brook in the near future!Kindest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Annabel op 17 apr 2023
Hello,Thank you for your positive review of Mere Brook House and we hope to welcome you back soon.Kindest regards,

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff - warm and welcoming, friendly and helpful. Wonderful comfy bed and powerful shower. Beautiful house with fantastic original features and surrounded by pretty garden for guests to enjoy. Delicious breakfast, home made biscuits and cakes. A little traffic noise when in the garden, but you could not hear traffic at all when inside the house. We loved the traditional decor and furnishings and although this is just my personal taste, I would have preferred this theme to be consistent rather than an eclectic mix of old/modern. We had a fantastic stay and would definitely come back.
1 nacht verbleven in maart 2023
Reactie van Annabel op 17 apr 2023
Hi Michelle,I hope you're well and thank you so much for your kind words about Mere Brook House. It really means a lot to us when we receive such positive feedback.I also really appreciate your comments about the traditional decor as we are about to embark on some renovations so this is great to keep in mind for future ideas!I do hope to see you back here soon :)Take care,

10/10 – Uitstekend

Gillian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Annabel was amazing and went above and beyond to help us during our stay. Would highly recommend Mere Brook House.
1 nacht verbleven in februari 2023
Reactie van Annabel op 17 apr 2023
Hi Gillian,Thank you so much for your kind words. We really hope to see you at Mere Brook again soon.Take care,

10/10 – Uitstekend

ADAM

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The people at Merebrook are so nice and helpful
Initially I had concerns as my tv/wifi didn't work, but I was upgraded (for free) to a better room with both tv/wifi working fine. The place is nice, a little hard to find maybe, but for me the difference is the people, they just make you feel so welcome and nothing is too much trouble.
2 nachten verbleven in december 2022
Reactie van Annabel op 7 jan 2023
Hi Adam,Thank you so much for your kind review. It was our pleasure and I'm really glad we were able to resolve the problems you faced. I hope to see you back with us again soon.Best wishes,

10/10 – Uitstekend

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful building only bettered by the staff who are warm and friendly nothing is too much trouble.
Reactie van Annabel op 7 jan 2023
Hi Janet,Thank you so much for your kind words. It's been lovely having you and your husband stay with us over the past few weeks. I really hope to see you both again soon :)Best wishes,

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well worth a visit
It was a great stay made by the excellent welcome we had from the staff and the beautiful breakfast it was a good experience and I would thoroughly recommend it to anyone.
1 nacht verbleven in december 2022
Reactie van Annabel op 19 dec 2022
Hi Ian,Thank you so much for your kind words. It was lovely to have you with us and we hope to see you again soon.Many thanks,

10/10 – Uitstekend

Charlotte

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

10/10 – Uitstekend

Stuart

1 nacht verbleven in november 2022

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service
A perfect alternative to staying at a traditional hotel. Excellent secluded location, beautiful property, first class staff.
2 nachten verbleven in november 2022
Reactie van Annabel op 19 dec 2022
Hi Andrew,Thank you so much for your kind words. It was great to have you with us and we hope to see you again soon.Many thanks,

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Laure

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Delicious breakfast, good location. We loved the character of the place.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Expectations were exceeded.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Gordon

1 nacht verbleven in september 2022

10/10 – Uitstekend

Robert

1 nacht verbleven in september 2022

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing Wirral Stay
We stayed for one night in the Coach House in a room called Flora which was a great garden room with an outside space. The history of the house and the grounds were lovely. We had a great breakfast and would recommend Mere Brook for a stay or an event.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

karen

1 nacht verbleven in augustus 2022

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice house lovely room very helpful staff
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Denis

1 nacht verbleven in juli 2022

8/10 – Goed

Sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff with large room , nice breakfast .
1 nacht verbleven in juli 2022

10/10 – Uitstekend

teppei

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2日目がクリニングしてなかった。
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Ruth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful place
1 nacht verbleven in juni 2022
Reactie van Lorna op 30 jun 2022
thanks so much Ruth and delighted you enjoyed Mere Brook, hope to see you again before too long, take care, Lorna

8/10 – Goed

henry

Reisde met familie
Positief: Personeel en service, comfort kamer
fathers day
pleasent stay like being home staff very good
2 nachten verbleven in juni 2022
Reactie van Lorna op 30 jun 2022
thanks Henry and it was good to meet you, best wishes Lorna

10/10 – Uitstekend

Lee

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Richard

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Iain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely quiet place to stay
If you want quiet time and not the usual place to stay this is a must with beautiful gardens and fantastic hosts who have a passion for their B&B. You must try the honey which they have from their own bee hives.
2 nachten verbleven in mei 2022
Reactie van Lorna op 11 mei 2022
many thanks Iain, it was good to meet you both and I hope you enjoy the honey you took home. Best wishes to you both

10/10 – Uitstekend

Alison

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Peaceful break
We wanted one night between visiting family members and this was perfect. Quiet, lovely room and gardens. Breakfast was fantastic. Joanne was a lovely host and very helpful. We would definitely stay here again.
1 nacht verbleven in april 2022
Reactie van Lorna op 11 mei 2022
Many thanks Alison for taking the time to write this lovely review, it was good to meet you and I will make sure Joanne knows she got a mention - she is a star and was my first employee at Mere Brook and is still here which is fantastic, Best wishes

6/10 – Redelijk

Kriss

Reisde met familie
Positief: Netheid
They were getting ready to host a wedding where their focus was. It was Kay just not as personal and inviting as other B & B’s. Did have good cookies and they were pretty generous with them.
2 nachten verbleven in april 2022
Reactie van Lorna op 11 mei 2022
Hi Kris, I am sorry you didn't find us as friendly as some B and Bs and apologies if we were a bit distracted on the day you left with getting ready for a wedding. Unfortunately we were still in catch up mode with the weddings that should have been delivered in 2020 and 2021 so were busier that normal although we are back on track again. I hope you found my suggestions useful of places to visit when we had a chat on the day you arrived and delighted the cookies went down well - all homemade. Best wishes to you both

10/10 – Uitstekend

Richard

1 nacht verbleven in april 2022

10/10 – Uitstekend

Thomas

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in april 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A very special place with the only down side being some traffic noise.
1 nacht verbleven in maart 2022

10/10 – Uitstekend

CINDY

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022
Reactie van Lorna op 11 mrt 2022
thanks so much Cindy, it was lovely to meet you and delighted you scored us so high ! Best wishes Lorna