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'We arrived after dark, tired from long overnight flight. We had no water pressure upstairs and no hot water anywhere. This was corrected the next day. One on-suite toilette would not flush properly and leaked at the grinder motor. A "tech" was called in. He informed us that he could not fix it, they would need to call someone else. When we continued to report the issue to the host, she informed us that the "tech" said it was working OK. The "tech" informed us that it was not but he could not fix...

'This property was magical. We booked it as a post-wedding place for our extended family. We had 9 adults and 3 children. There was something for everyone! The heated pool was pristine. It was relaxing soaking up the Tuscan sun, the gentle breeze and the breathtaking view of the vineyards in the the distance. The beds were hotel quality, the towels plush and plentiful. Each room was perfectly clean and comfortable. Plenty of closet space and private baths in every room.We asked for dinner in the...

'Gigantic property! Very cool old chateau feel with the doors, keys & furniture. Remote location in Tuscany. The check-in was a little challenging, as GPS did not bring us to the correct location, but we eventually figured it out. The owners live next door, so they were available for questions, but that means it is a shared backyard with the owners. The kitchen did not have any paper products, such as paper towels or napkins, nor were there any kitchen towels to dry dishes with. Still a...