I cannot say enough good things about the Hotel Horto Convento! What a fantastic and beautiful property set back in lush private grounds, in the residential area of San Frediano. Staying here offers an authentic experience of life in a Firenze neighborhood filled with cafes, excellent restaurants, and small stores, away from the usual tourist-filled streets. The staff and service at the hotel are unparalleled! The reception staff particularly Irene and Guiseppe are ready to assist you with everything from where to hire a car to making sure you buy the correct postage stamps, even printing out our tickets to a soccer match! They will have your departure taxi ready and waiting exactly at the right time! The hotel’s fresh and delicious breakfast buffet gets your day started wonderfully. The staff, Antonini and the other lovely ladies, memorized my coffee order from day one! The bartender Alessio is well-traveled and gracious, offering insightful tips about places to go and things to see, plus he makes a fantastic cocktail! The hotel is spotless and aesthetically beautiful with an elusive combination of historical beauty and modern facilities. The staff who clean the rooms do so as if it were their own, taking care to leave everything tidy but respecting your personal items. Everyone, and I mean EVERY staff member is authentically nice and genuinely happy to have you there. This hotel gets 10 stars and I will tell everyone I know to stay here! Fantastic hotel!!
