Lobbylounge

Beoordelingen van Apex City of London Hotel

4 out of 5
Apex City of London Hotel
1 Seething Lane, London, England

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 741 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 198 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 1007 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Bram

3 nachten verbleven in januari 2024
Reactie van Giovanni Lago op 14 feb 2024
Dear Bram,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni LagoDuty Manager

10/10 – Uitstekend

Mirjam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel, goede plek!
3 nachten verbleven in augustus 2023
Reactie van Khaleel op 6 aug 2023
Dear Mirjam, thank you for choosing Apex City of London Hotel, we sincerely appreciate you taking the time to share a great feedback for our Hotel .We sincerely look forward to your next stay in our Hotel in order to tailor you a more memorable guest stay experience at Apex City of London Hotel. Kind regards, Khaleel -Night Manager.

10/10 – Uitstekend

Manon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a very nice modern hotel with great beds and a very nice aerea the Tower of london and near to the tube station
1 nacht verbleven in juli 2023
Reactie van Audrey op 1 aug 2023
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave out a 5 stars reviews about your experience in our Hotel.The fantastic 4 stars Hotel Apex City of London was perfectly designed and placed in the heart of the City of London to introduce to our guests a new type of luxury.Proud of its luxurious bedrooms that are offering endless home comforts for you to enjoy discovering the true magic of London.Thanks to the excellent guest services delivered by our hard working team members which makes it the perfect city centre Hotel to stay in with a stylish surroundings that is also home to some London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard. We want you to dream with us once more and would like to invite you back at Apex City of London Hotel to make many more cherished memories.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

Quirine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We recommend the hotel for anyone looking for a luxurious and comfortable stay with their family. The hotel rooms are large and beautifully designed, offering a sophisticated ambiance. The view towards the 4 Seasons hotel garden provides a peaceful retreat in the heart of the city. One of the standout features of this hotel is its friendly and attentive staff, who go out of their way to ensure that guests have an enjoyable and memorable stay. Whether you need recommendations for local attractions or assistance with any aspect of your stay, the staff are always on hand to help (with a special thanks to Valentina). Overall, we had an amazing experience staying at this hotel and would highly recommend it to anyone looking for a top-notch hotel experience. From the luxurious rooms and a peaceful retreat in the heart of the city to the friendly and helpful staff, this hotel truly has it all.
2 nachten verbleven in mei 2023
Reactie van Jake op 7 mei 2023
Dear Quirine,Thank you for sharing your experience at our hotel. We are thrilled to hear that you had a comfortable stay with your family and enjoyed our rooms and the peaceful garden view. We are especially pleased that our friendly and attentive staff, in particular Valentina, provided exceptional service and ensured that you had an enjoyable and memorable stay.We truly appreciate your kind words and feedback about our hotel. We hope to have the pleasure of welcoming you and your family back soon for another amazing experience.Best regards,Jake Receptionist

10/10 – Uitstekend

Jan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly/helpful staff. Excellent location to explore London.
3 nachten verbleven in februari 2023
Reactie van Sana Team Apex City of London op 22 feb 2023
Dear Jan, Thank you for the amazing feedback and for giving us the opportunity to serve you. Your feedback certainly helps us to do even better.We can not wait to welcome you again.

10/10 – Uitstekend

Bart

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2023
Reactie van Audrey op 10 mrt 2023
Thank you for choosing Apex City of London Hotel, we value your feedback.We were absolutely delighted to welcome you in this 4-star city centre collection Hotel and one of London’s most stylish which is home to the chicest destination restaurant in the area.We sincerely look forward to welcome you back in our Hotel for tailored, unique and relaxing stays to remember at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

Riwka

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Zeer gunstig gelegen, net hotel met zeer goede faciliteiten en ontzettend vriendelijk personeel.
2 nachten verbleven in november 2022
Reactie van Nikolay P op 16 nov 2022
Dear Riwka,Thank you for choosing Apex City of London as your preferred hotel during your recent travel to London and thank you for taking the time to share this fantastic feedback with us.We are thrilled to hear that our location was ideal for the purpose of your trip. And Yes we also believe that we are situated ideally, very close to the city centre and all the landmarks of the city but at the same time far away from all the crowds and noise.Further, we would like to thank you for your kind words about our team. We always strive to deliver exceptional hospitality service and your feedback is the best recognition we can receive, thank you!Once again, it has been our pleasure to welcome you with us and we hope the next time you are in town to have another chance to do so.Kind regards,Nikolay

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Van alle gemakken voorzien en hele goeie en vriendelijke service! Sanitair hangt wat laag.
2 nachten verbleven in februari 2020
Reactie van . op 1 mrt 2020
Dear valued guest, Thank you for taking the time to review your stay at the Apex City of London Hotel. We are happy to hear that you have enjoyed your stay and sorry to hear you have experienced issue with the plumbing in your room. This is not the usual standard we have set upon ourselves so I would like to apologize for the inconvenience caused. Hopefully we will be granted the chance to welcome you back. Warm regards, Kata Bartus Duty Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was very good, both the room and the service of the personel. When we wanted to check out little bit later, they were very helpfull. The location is also close to the inner city of london and the underground is nearby,
3 nachten verbleven in februari 2020
Reactie van Gerda Nausedaite op 20 feb 2020
Dear Guest, Thank you for taking the time to write a review about your most recent stay with us and for continuing to be a loyal guest at Apex City of London Hotel. Guest feedback is important to us in helping to improve our service and we are delighted that you enjoyed your stay with us. We look forward to having another opportunity to welcome you in the not too distant future. Warm Regards, Gerda Nausedaite Duty Manager

10/10 – Uitstekend

Justin W

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, great service
4 nachten verbleven in mei 2024
Reactie van Audrey op 22 mei 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about our restaurant The Lampery and your stay in our Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We are pleased to hear that The Lampery restaurant Seething Lane hit the mark with you on this occasion indeed we are serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

Birgit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the Underground and buses in a quiet neighborhood.
6 nachten verbleven in mei 2024
Reactie van Audrey op 20 mei 2024
Thank you for choosing Apex City of London Hotel, we sincerely appreciate your excellent feedabck about our restaurant The Lampery and your stay in our Hotel.We were delighted to offer you a great guest stay experience into the irresistibly chic and ever so unique 4 star Hotel Apex City of London perfectly placed in the heart of the City.This Hotel was meant to offer to our guests a chic city break home comfort of luxuriously well designed bedrooms that are complemented by loads of little luxuries for you to enyoy the true magic of London. We are positioned centrally to give you easy access to some of the best tourist spots in the world ideal for discovering the capital city.We hope that you could enjoy some treats at The Lampery restaurant Seething Lane on this occasion indeed which is serving up delicious dishes, light bites, and classic cocktails, to decadent dining and more, all day long, for you to enjoy luxury in every aspect.We would like to invite you back in our Hotel to offer you many more unforgettable guest stay exepriences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, good value
2 nachten verbleven in mei 2024
Reactie van Audrey op 20 mei 2024
Thank you for choosing Apex City of London Hotel. First impressions matters we were absolutely delighted to welcome you in our Hotel we appreciate your feedback and take your reviews with a great consideration.You made an excellent choice with the irresistibly chic and ever so unique Apex City of London Hotel which is ideal and perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the Hotel, St Paul’s Cathedral is a leisurely 12-minute stroll.Our staff member aimed to always deliver to all our guests a stylish and chic taste of Apex brand standard and value with dedication to make each their stays a unique and memorable experience we are proud to hear that they exceeded your expectations.Remember that we are being situated on the historic Seething Lane and have the Lampery restaurant which is serving up delicious dishes, light bites, and classic cocktails, all day long, for you to enjoy luxury in every aspect.We look forward to welcome you back at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 – Goed

Christophe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely check in staff - good location - bar staff also friendly
1 nacht verbleven in mei 2024
Reactie van Audrey op 20 mei 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences thank you for the note about our skilled and professional mixologists we value your feedbackPlease feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

Pauline

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant service
1 nacht verbleven in mei 2024
Reactie van Audrey op 20 mei 2024
Thank you for choosing Apex City of London Hotel, we’re delighted to hear that you had a great stay with us! Thank you for taking the time to share a good rating score about your experience in our Hotel.Be always reminded that the very own, distinctive and stylish 4 star Hotel Apex City of London has many more exciting staycation to offers you. Home to luxuriously well designed bedrooms the Hotel is perfect for a chic city break escape into one of the world’s most iconic and exciting capital city.Found yourself here surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard. And there is more please enjoy some decadent dining at The Lampery, Seething Lane serving everything from beautiful breakfasts and exciting cocktails.On behalf of Apex City of London Hotel team we look forward to serve you many more memorable guest stay experiences.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent and friendly staff! Great location!
1 nacht verbleven in mei 2024
Reactie van Audrey op 20 mei 2024
Thank you for choosing Apex City of London and thanks for taking the time to leave a great reviews score for our Hotel.We take pride that this Hotel is perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the unique and chic 4 star Hotel Apex City of London which is offering with excellence endless home comforts to our guests to relax, and unwind.Our Staff members are certainly the best part of the experience with dedication and hard work they are delivering the irresistibly chic touch of luxury of Apex brand standard and value with honesty.We value your feedback it helps us to improve the quality of our services and brings our commitment to you to another level in order to always tailor you remarkably memorable guest stay experiences.We look forward to your next visit at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 – Goed

Elizabeth, Southend on Sea

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and a very comfortable room
1 nacht verbleven in mei 2024
Reactie van Audrey op 20 mei 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the excellent rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 – Goed

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in an excellent location on a quiet side street. The room was modern and clean and the staff very friendly and responsive. However, I had two issues with the room. The HVAC system was poor. We woke up in a sweat the first night. And after asking housekeeping to properly adjust it, the next night wasn’t much better. The second issue with the room was the noise level. There was the constant sound of running water to the extent that I asked my wife if she turned the shower on. Overall, a nice facility and a very nice in-house restaurant where we had a great breakfast.
2 nachten verbleven in mei 2024
Reactie van Audrey op 20 mei 2024
Thank you for choosing to stay at Apex City of London Hotel, we sincerely appreciate your the great score given to the Hotel and our services.We are pleased to hear that you've enjoyed your guest stay experience into the unique and distinctive 4 star star city centre Hotel Apex City of London into one of the world’s most iconic and exciting city.This stylish property has a various ranges of luxurious bedrooms that offers perfectly endless home comforts complemented by loads of little luxuries suitable for a chic city break.We are serving good and honest food in the Lampery restaurant being situated on the historic Seething Lane, you will always find beautiful breakfasts and exciting cocktails to decadent dining and more to enjoy.Thank you for letting us know about your concerns and issues you've encountered while staying with us. Your feedback helps us do better and improve and fix the A/C isuue you've had in your room which you can trust was an uncommom instance.Also with the noises and water running through the wall and the We are looking into this issue and hope to resolve it promptly and accurately.Note that you are picture-moments away to discover the true magic of London the Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard.We are commited to create just for you on each of your stays a remarkably memorable guest stay experiences See you again at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

8/10 – Goed

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff on check in and check out. Spotlessly clean room with good amenities. Great location to explore the City of London and beyond. Easy transport links nearby.
1 nacht verbleven in mei 2024
Reactie van Audrey op 19 mei 2024
Thank you for choosing Apex City of London Hotel, we sincerely value your feedback and the great rating score you gave to our fabulously chic 4 star Hotel.Apex City of London Hotel is meant to make each of our guests enjoy luxury in every aspect, this property provides comfort and convenience with style. Proudly delivering you the best touches of Apex Hotels brand standard and values in regards of our bedrooms that were designed with a sleek, stylish eyes to elevate your London experience and enjoy feeling like you’re at home.Our talented staff member are dedicated to bring up the passion of Apex City of London Hotel about tailoring outstanting guest stay experiences.Please feel welcome back to stay in our Hotel on any occasion step once more into the distinctive and unique Apex City of London Hotel to experience the best of our luxury touches of warm welcome.See you again with our best regards,Audrey Badji - Apex City of London Hotel

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid
Family Room small
1 nacht verbleven in mei 2024

8/10 – Goed

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, just a few steps from the underground and the Tower.
3 nachten verbleven in mei 2024
Reactie van Giovanni op 13 mei 2024
Dear Angela,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Riad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location for visitors to London. Next to Tower Hill station underground. Very accessible from the airport through the underground as well. To complimentary drinks unfortunately we didn't get to use them. The staff are very helpful. Definitely will stay again
1 nacht verbleven in mei 2024
Reactie van Giovanni op 13 mei 2024
Dear Riad,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Vanessa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a beautiful location in the City of London. It is a short walk to the Tower Bridge and London Bridge. It was very quiet around the hotel, so it ensures a nice environment to sleep. Rooms were lovely with nice items for your comfort( tea, water, biscuits, robes, etc). I would stay again in the future.
2 nachten verbleven in mei 2024
Reactie van Giovanni op 13 mei 2024
Dear Vanessa,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Manuel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente lugar súper limpio y súper ubicado lo recomiendo en Londres
3 nachten verbleven in mei 2024
Reactie van Giovanni op 9 mei 2024
Dear Manuel,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Your satisfaction is our priority.Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Nathan, Bloomington

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and comfortable room
3 nachten verbleven in maart 2024
Reactie van KS op 7 mei 2024
Dear Nathan, It's wonderful to hear that you enjoyed the location and found the room comfortable. A great location can significantly enhance the overall experience, and a comfortable room is essential for a restful stay. If you have any more feedback or details you'd like to share about what made the location great or the room comfortable, it could be valuable for the service provider to know what they're doing right. Positive feedback is just as important as constructive criticism, as it helps maintain the quality of service. Thank you for taking the time to provide your input! Best regards, Khaleel- Night manager.

4/10 – Matig

Franz

Positief: Netheid, personeel en service
Negatief: Voorzieningen
I received no VIP benefits at all. The toiletries are impossible to open with wet hands - the aluminum tab inside the screw top is far far too small
4 nachten verbleven in mei 2024
Reactie van Ks op 7 mei 2024
Dear Guest, I'm sorry to hear about your experience. It sounds like the design of the toiletries packaging was not user-friendly, especially when trying to open them with wet hands. Feedback like yours is crucial for any service provider to improve their amenities and ensure a better experience for their guests.Your input could lead to positive changes for future guests. Thank you for sharing your concerns. Best Regards, Khaleel - Night manager.

10/10 – Uitstekend

Hana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really good service
2 nachten verbleven in mei 2024
Reactie van KS op 7 mei 2024
Dear Hana,Thank you so much for your kind words about our service. We're delighted to know that you had a positive experience with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of serving you again in the future. Best regards, Khaleel -Night manager.

8/10 – Goed

Remylyn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were happy with our stay except for small things 1. The garbage can in the bathroom is too small and it is very useful. When you step on it, it falls forward so that it annoying to deal with everyday 2. There is no socket by the mirror on the right hand side where I can use my blow dryer or hair straightener but there are not sockets. The socket on the left hand side has the coffee maker so it is not ideal to use it coz the coffee can spill.
6 nachten verbleven in maart 2024
Reactie van KS op 7 mei 2024
Dear Guest, Thank you for taking the time to provide feedback on your stay. We’re glad to hear that you were happy overall, but we also appreciate you bringing these issues to our attention.Garbage Can: We understand the inconvenience caused by the small and unstable garbage can in the bathroom. We will look into a more practical solution that remains steady when used.Electrical Sockets: The absence of a conveniently located socket by the mirror for using personal grooming devices is certainly an oversight. We will consider adding additional sockets or repositioning the coffee maker to ensure a safer and more convenient experience.Your comfort is our priority, and we will address these matters promptly. We hope to welcome you back soon and provide an even more comfortable stay. Thank you again for your valuable feedback. Best regards, Khaleel - Night manager.

10/10 – Uitstekend

Vanessa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing room for a great price! Jake was super helpful. Clean room and great area just minutes of tower hill station!
2 nachten verbleven in mei 2024
Reactie van Giovanni op 5 mei 2024
Dear Vanessa,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

alessandro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Giovanni op 5 mei 2024
Dear Alessandro,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Aber

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very welcoming and very professional. I will stay there again for sure
3 nachten verbleven in april 2024
Reactie van Giovanni op 4 mei 2024
Dear Aber,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Sergi, Sant Sadurni Anoia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Giovanni op 5 mei 2024
Dear Sergi,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

4/10 – Matig

Serap

2 nachten verbleven in april 2024
Reactie van Audrey op 19 mei 2024
Thanks for sharing your feedback. We apologize to hear that our service did not fully satisfy your expectations It was an uncommon instance and we’ll do better in the future.Please feel free to reach out at: col.reception@apexhotels.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you are willing to comeback in the Hotel in order to tailor just for you a meamorable guest stay experience.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

ZHAO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Audrey op 22 mei 2024
Thank you for choosing Apex City of London Hotel and thank you for taking the time to leave a great score and ratings for our Hotel.We were delighted to offer you a great guest stay experience into the remarkably unique 4 star Hotel Apex City of London that delivered a fully immersive experience in all that London has best to offer whether making cherished memories with the family, visiting the Big Smoke for business, or surprising the love of your love life with a chic city break.Our luxurious well designed bedrooms lay on comfort with luxury in every aspect meant just for you to relax and unwind.This Hotel is perfectly placed in the heart of the City of London to see some of the world’s most famous sights, take in a show at the West End or to simply saunter along the historic streets.We look forward to offer you many more unforgettable staycation at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

Ruirui

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay. Hotel is located in a quiet street across from the Four Seasons. Staffs are very friendly and helpful. I totally loved the breakfast: lots of tasty selections and reasonably priced. Will choose to stay again.
4 nachten verbleven in april 2024
Reactie van Giovanni op 1 mei 2024
Dear Ruirui,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Edoardo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottimo hotel, silenzioso, a due passi dalla torre di londra
3 nachten verbleven in april 2024
Reactie van Giovanni op 1 mei 2024
Dear Edoardo,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Marco

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly staff, the restaurant inside is convenient when you are late/have no plans (was pretty busy on Saturday night, though), strategic location (we were able to see Tower bridge from our room)
3 nachten verbleven in april 2024
Reactie van Giovanni op 1 mei 2024
Dear Marco,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Inderjit Singh, Delta

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a great location
5 nachten verbleven in april 2024
Reactie van Giovanni op 4 mei 2024
Dear Inderjit,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Mr

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a lovely 3-night stay, and everyone at the hotel was really kind and helpful. Excellent experience.
3 nachten verbleven in april 2024
Reactie van Giovanni op 1 mei 2024
Dear guest,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 – Goed

Paul

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was amazing. The room was small and there were not a lot of amenities.
2 nachten verbleven in april 2024
Reactie van Giovanni op 1 mei 2024
Dear Paul,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Babak

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean hotel, easy access to subway
2 nachten verbleven in april 2024
Reactie van Audrey op 15 apr 2024
Thank you for choosing Apex City of London, we sincerely value your feedback and the excellent score your share about your guest stay experience in our Hotel.We were pleased to welcome into the chic and stylish 4 star Hotel Apex City of London which is remarkably well located in the city centre of the lively city of London for you to enjoy the hustle and bustle of the capital.Offering endless home comfort our luxurious and comfortable bedrooms are perfect for our guests for them to unwind and relax and step into one of the world’s most iconic and exciting city. The Hotel is surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard for you to discover the true magic of London and enjoy some great dining in the Lampery restaurant Seething Lane serving up delicious dishes, light bites, and classic cocktails, all day long for you to enjoy luxury in every aspect.On this note we look forward to offer you many more memorable guest stay experiences at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

Rattan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good property. It is new and very carefully deaigned for family with small kids.
4 nachten verbleven in maart 2024
Reactie van Giovanni op 12 apr 2024
Dear Rattan,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Priyanka

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service! Had a wonderful experience
5 nachten verbleven in maart 2024
Reactie van Giovanni op 12 apr 2024
Dear Priyanka,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

8/10 – Goed

Florian Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Giovanni op 12 apr 2024
Dear Florian,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very clean and provided all the necessary amenities. In our room there was both a shower and a tub (separate) which was nice. The staff was very friendly and helpful. The hotel is close to London Tower and many other attractions - all within walking distance.
1 nacht verbleven in april 2024
Reactie van Istvan op 11 apr 2024
Dear Karen,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.

4/10 – Matig

Michael David Prior

1 nacht verbleven in april 2024
Reactie van Audrey op 19 mei 2024
Thanks for sharing your feedback. We apologize to hear that our service did not fully satisfy your expectations It was an uncommon instance and we’ll do better in the future.Please feel free to reach out at: col.reception@apexhotels.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you are willing to comeback in the Hotel in order to tailor just for you a meamorable guest stay experience.Kind regards,Audrey Badji - Apex City of London Hotel

6/10 – Redelijk

Hing Hung

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Istvan op 11 apr 2024
Dear Hing,Thank you for choosing Apex City of London hotel and your wonderful review! We're thrilled to hear you enjoyed your stay with us. Our team works hard to ensure every guest feels welcome and comfortable. We hope to welcome you back soon!Warm Regards,Istvan TothNight Manager.

8/10 – Goed

Kimberly

3 nachten verbleven in maart 2024
Reactie van Giovanni op 1 mei 2024
Dear Kimberly,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Hui Lin, Palm Coast

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in a great location, it was very clean and great bathroom but the only disappointment was the coffee. There was no Nespresso machine but just instant coffee. The hotel was very helpful .
1 nacht verbleven in april 2024
Reactie van Audrey op 7 apr 2024
Thank you for choosing Apex City of London and thanks for taking the time to leave a great reviews score for our Hotel.We take pride that this Hotel is perfectly positioned centrally in the city to give you easy access to some of the best tourist spots in the world. The Tower of London is just a six-minute walk from the unique and chic 4 star Hotel Apex City of London which is offering with excellence endless home comforts to our guests to relax and unwind.We are sorry to hear that the room you had on this occasion was not equipped with the Legendary and unique Nespresso machines.Indeed our higher rooms category types such as Deluxe rooms contains the Nespresso machines along with being complemented by loads of little luxuries.We would like to invite you on a next occasion to choose a Deluxe King size bedroom for a memorable guest stay experiences in the HotelOur Staff members are certainly the best part of the experience with dedication and hard work they are delivering the irresistibly chic touch of luxury of Apex brand standard and value with honesty.We value your feedback it helps us to improve the quality of our services and brings our commitment to you to another level in order to always tailor you remarkably memorable guest stay experiences.We look forward to your next visit at Apex City of London Hotel.Kind regards,Audrey Badji - Apex City of London Hotel

10/10 – Uitstekend

Subin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful quiet property in central london.
5 nachten verbleven in april 2024
Reactie van Giovanni op 6 apr 2024
Dear Subin,Thank you for choosing Apex City of London Hotel.We are delighted you enjoyed your stay and thank you again for choosing us as your home in London.We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon.Warmest Regards,Giovanni Lago Duty Manager

10/10 – Uitstekend

Joseph, Billings

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was in a great location. Stuff was helpful
1 nacht verbleven in april 2024
Reactie van Audrey op 6 apr 2024
Thank you for choosing Apex City of London Hotel we sincerely value your feedback and the excellent rating score you share with us about your guest stay experience in our Hotel.We were delighted to welcome into the remarkably unique and stylish 4 star Hotel Apex City of London indulging hotel heaven here and home to luxuriously well designed bedrooms that are meant for you to relax and enjoy the true magic of London.At Apex City of London Hotel you are just moment away from exciting discoveries since the Hotel is being surrounded by some of London’s most famous landmarks just minutes from Tower of London and within walking distance to St Paul’s Cathedral and The Shard. Ideal to elevate your London experience to the chicest destination restaurant in the area, The Lampery, Seething Lane is serving everything from beautiful breakfasts and exciting cocktails all day long to decadent dining to bring you the distinctive taste of luxury of Apex brand standard and values.On behalf of Apex City of London Hotel team we look forward to serve you many more memorable guest stay experiences.Kind regards,Audrey Badji - Apex City of London Hotel