Appartement | Privékeuken | Een koelkast, een magnetron, een oven, een kookplaat
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Beoordelingen van Bloomsbury Apartments by Viridian Apartments

4 out of 5
Bloomsbury Apartments by Viridian Apartments
33 Coptic St, London, England

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 0 van 4 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 4 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 4 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 4 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 4 beoordelingen" "

8,6/10

Netheid

Beoordelingen

4/10 – Matig

Joy

Positief: Netheid
Negatief: Comfort kamer
The apartment layout made it almost impossible to function. Unnecessary an unusable cabinets with doors. Open a door you hit something, open another door block access to the bathroom etc. Not enough outlets, doors are designed to slam. No service.
6 nachten verbleven in juni 2022

6/10 – Redelijk

Jimmy Liang Bing

Reisde met een groep
Positief: Netheid
Misleading studio
Location is good.But studio is much smaller than advertised- it’s definitely not 400 sq ft! Closer to 200. And it’s at street level so there is noise from foot traffic walking right outside your windows. The reception service of the property should be much better- it was almost non-existent and you are pretty much left to your own devices to figure out how to access the building and your apartment. And check out time at 10 am is brutal with eviction by gruff cleaner. Pity because the location is nice.
6 nachten verbleven in april 2022
Reactie van Flying Butler Team op 16 apr 2022
Hello, Thank you for taking the time to write us feedback regarding your stay. I am sorry to hear your disappointment with size of the apartment. Details regarding apartment sizes are provided prior to booking and is subject to availability. I am also sorry to hear about the service received from members of the team, this in no way represents the type of service we aim to provide all our guest and is being addressed internally. Thank you for your feedback regarding our check in process which we have taken onboard. Flying Butler provides a self- check in service and is mentioned in our advertisement. We provide this service so our guests can have the flexibility of checking in any time. Concerning checkout, unfortunately this is our standard checkout time, however I am sorry to hear about how your exit has been handles. Once again, this is to be raised with the team and addressed internally to ensure all our guests have a pleasant checkout experience. We would love the opportunity to provide the best service possible and hope you come and stay with us again in the future!

6/10 – Redelijk

Jimmy Liang Bing

Reisde met een groep
Positief: Netheid, comfort kamer
Location Flying Success BUT Service Sad
Bloomsbury Apartments has a great location at reasonable prices. The interiors vary depending on whether you get a one bedroom or studio. The former has better furnishings and more space- the latter are disappointing and certainly not as spacious as described. Where this location loses out is in the service. Whether the highly detached and indifferent welcome ( there was not much at all and you have to hazard the complex instructions to access the building and apartment yourself - with email instructions that arrive less than 48 hours from your check in) or the gruff cleaners who make you feel like an intruder in your apartment, this is what would make me think twice about booking anything by Flying Butler again.
15 nachten verbleven in maart 2022
Reactie van Flying Butler Team op 16 apr 2022
Hello, Thank you for taking the time to write us feedback regarding your stay. I am sorry to hear your disappointment with size of the apartment. Details regarding apartment sizes are provided prior to booking and is subject to availability. I am also sorry to hear about the service received from members of the team, this in no way represents the type of service we aim to provide all our guest and is being addressed internally. Thank you for your feedback regarding our check in instruction which we have taken onboard to address, so our communication is easy to use by all our guests. Regarding sending check in instructions, we send these out 24 - 48 hours prior to guest arrival in order to ensure any last minute changes that may occur does not affect our arriving guests. We would love the opportunity to provide the best service possible and hope you come and stay with us again in the future!

6/10 – Redelijk

Sandra

Positief: Netheid, comfort kamer
Zero customer service
I booked here but unfortunately ended up not staying because it did not have the full size refrigerator advertised on their site. I was given the basement to start and it was beautiful and clean and really cozy however absolutely NO PHONE SERVICE none whatsoever. Communication on the weekends is very problematic as the stage on duty are not so helpful and very rude. This experience was awful after being given an apartment with no service and no full size fridge, we were offered another apartment that was not comparable. It was nasty, extremely dirty, stained walls, carpets were disgusting it couldn’t have been more opposite to where we booked. This experience has ensured I NEVER stay at any of their properties again. Customer service is ZERO so why bother wasting your money with them? Pictures are the replacement apartment
7 nachten verbleven in december 2020