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Beoordelingen van Corus Hyde Park Hotel

4 out of 5
Corus Hyde Park Hotel
1 Lancaster Gate, 1-7, London, England

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 489 van 1785 beoordelingen" "
Gastenscore: 8 - Goed. 558 van 1785 beoordelingen" "
Gastenscore: 6 - Redelijk. 387 van 1785 beoordelingen" "
Gastenscore: 4 - Matig. 211 van 1785 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 140 van 1785 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Yasmina

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Goede buurt , alles is centraal. Hotel ziet er van buiten mooi uit, maar de kamers zijn ouderwets. Ontbijt is ook niet gevarieerd. Personeel is vriendelijk. Kamers zijn wel schoon.
2 nachten verbleven in februari 2024
Reactie van Minoli op 28 apr 2024
Thank you for staying with us. We really appreciate your feedback

8/10 – Goed

Natasja

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel is okay, the rooms and interior needs a big update. Same goes for the bathroom and doors. The airco unit was really dusty. Not been cleaned in a while. The vent system behind the airco made a lot of noise when the airco wasn't on. (No wind noise)
3 nachten verbleven in december 2023

6/10 – Redelijk

Willem

Positief: Personeel en service
3 nachten verbleven in november 2023
Reactie van Guest Relations op 15 nov 2023
Thank you taking time to leave the review on your stay!

6/10 – Redelijk

H.A.

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Oud en veel kapot.
2 nachten verbleven in oktober 2023
Reactie van Guest Relations op 9 okt 2023
Dear H.A, We're sorry to hear that you've had inconsistent experiences with our service. We take guest service very seriously, we will take this as a feedback to improve our services. Thank you for your feedback!

6/10 – Redelijk

Jaap

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Heeft wat onderhoud nodig raamkozijn gordijn ( erg smoezelig) ik moest vaak naar de receptie omdat de deur weer weigerde open te gaat van de kamer. Ontbijt mag wel wat meer gevarieerd zijn voor dat geld . De airco was perfect op de kamer. Het eten is goed en smakelijk. In de lobby is goed toeven
7 nachten verbleven in september 2023
Reactie van Guest Relations op 16 sep 2023
Thank you for taking the time to share your feedback with us. We appreciate your comments and would like to address your concerns.We apologize for any inconvenience you experienced with the window frame curtain and the door of your room. We will make sure to address these maintenance issues promptly to ensure a more pleasant stay for our guests in the future.Regarding breakfast, we appreciate your feedback and will take it into consideration as we continuously strive to improve our offerings. We understand the importance of variety and will work on enhancing our breakfast options to better meet our guests' expectations.We are delighted to hear that you found the air conditioning in your room to be perfect. Our team works hard to ensure a comfortable and enjoyable stay for all our guests, and it is always rewarding to receive positive feedback.Furthermore, we are glad to know that you enjoyed the food at our hotel. Our culinary team takes pride in delivering pleased and tasty meals, and we are that we met your expectations in this regard.Lastly, we are thrilled to hear that you found our lobby to be a nice place to be. We strive to create a welcoming and comfortable atmosphere for our guests, and it is wonderful to know that you enjoyed spending time there.Once again, thank you for sharing your thoughts with us. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

8/10 – Goed

W

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel, centraal gelegen
Mooi hotel, prima ligging om Londen te bezoeken. 100 meter van bus/metrostation. Ruime kamer. Prima ontbijt. Behulpzame staf. Bar aanwezig in de lobby. Enig minpunt is de trage/slechte wifi.
3 nachten verbleven in juli 2023
Reactie van Guest Relations op 16 sep 2023
Thank you for taking the time to review your stay with us. We are so pleased that you liked your stay and we aim to please our guests in every way. We are so sorry that you felt the service was not up to par with the surroundings.

6/10 – Redelijk

Ria

Reisde met familie
Positief: Personeel en service
Perfecte ligging dichtbij Metrostation en Hyde Park. Oude glorie, moet vernieuwd worden. Ventilator buiten maakt veel lawaai.
3 nachten verbleven in februari 2023
Reactie van Krista op 6 mrt 2023
Hi Ria,Thank you for your review.We are glad you liked the location and sorry for the disturbance during your stay.Kind Regards,

10/10 – Uitstekend

Cornelia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

8/10 – Goed

Jasmin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel leuk verbleven met gezin van 4! Perfecte uitvalsbasis om London te verkennen.
4 nachten verbleven in mei 2022

6/10 – Redelijk

Petrus

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Prachtige locatie, vriendelijk personeel, Oud interieur, douche werkte niet goed, kleine kamer, simpel ontbijt
1 nacht verbleven in april 2022

4/10 – Matig

Mikenzi

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel does not match the photos. Linens were dirty, carpet was stained and dirty. It was horribly outdated and it almost looked, smelled as if it had flooded as the wood was damaged through our whole floor and the carpet had terrible staining.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Rosa, LOS ANGELES

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Corus Hotel Hyde Park staff, especially manager Dante Domingo, were very helpful and professional. I had nice interactions with everyone working there at the lobby and restaurant. The location is stellar right on Hyde Park, easy to walk to the underground at Lancaster Gate and Paddington Station. Good restaurants around.
5 nachten verbleven in april 2024

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Lillie, Clinton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024

6/10 – Redelijk

antonio mus

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
El wifi es bastante malo y mi mujer se puso enferma y no tenian ni un termómetro.Las habitaciones son bastante mejorables y el aire acondicionado hace un ruido terrible.La limpieza es correcta.
4 nachten verbleven in april 2024
Reactie van Minoli op 27 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

6/10 – Redelijk

Kristi

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback

6/10 – Redelijk

Julio

Reisde met partner, Reisde met familie
Positief: Netheid
No sirve la calefaccion ni el aire acondicionado abrir y cerrar las ventanas es un desafio
2 nachten verbleven in april 2024
Reactie van Minoli op 27 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

6/10 – Redelijk

Matthew

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The toilets didn't flush and the receptionist yesterday was exceedingly curt.
1 nacht verbleven in april 2024
Reactie van Minoli op 27 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

8/10 – Goed

Emilie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tout le nécessaire pour une famille, équipements, transports... Personnel très sympa.
3 nachten verbleven in april 2024
Reactie van Minoli op 27 apr 2024
Thank you for Choosing Corus Hotel Hyde Park and taking time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear that you enjoyed your stay.Our team strive to provide exceptional service to all our guests, and it's wonderful to hear that their efforts made your stay memorable. We will be sure to pass along your kind words to them.We're already looking forward to welcoming you back for another stay with us!

8/10 – Goed

Claire

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Hotel location was perfect, room was nice and big and the bed was very comfortable
1 nacht verbleven in april 2024
Reactie van Minoli op 27 apr 2024
Thank you for Choosing Corus Hotel Hyde Park and taking time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear that you enjoyed your stay. We're already looking forward to welcoming you back for another stay with us!

10/10 – Uitstekend

Monono

Positief: Voorzieningen
The hotel was very good, good service, comfortable bed
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Sila

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
- *Badezimmer sehr lieblos, kahl und dringend Sanierungsbedürftig *Montierter Föhn an der wand, konnte nicht benutzt werden, da ein Teil davon gefehlt hat und defekt war. *Sehr laut durch Klimaanlage von den Nebenzimmern *Alte fenster bei denen sich viel zu viel Feuchtigkeit sammelt und auch nicht schalldicht sind. *Eine Steckdose im gesamten Zimmer *Zimmer sehr verwinkelt und ungemütlich eingerichtet. *Viele Motten im Zimmer *Bequemes Bett *Personal freundlich *Kaffee und Kekse im Zimmer gratis
1 nacht verbleven in april 2024
Reactie van Minoli op 27 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

2/10 – Ontzettend slecht

Laura

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very unfriedndy and not helpful when asked a question.
4 nachten verbleven in april 2024
Reactie van Minoli op 28 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

10/10 – Uitstekend

Tobias

2 nachten verbleven in april 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Efrain, Frederick

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, location, location. Very convenient right next to Hyde park. Access to transportation was excellent. Staff was helpful and accomodating.
4 nachten verbleven in maart 2024
Reactie van Minoli op 27 apr 2024
Thank you for Choosing Corus Hotel Hyde Park and taking time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear that you enjoyed your stay and that our location suited you wellOur team strive to provide exceptional service to all our guests, and it's wonderful to hear that their efforts made your stay memorable. We will be sure to pass along your kind words to them.We're already looking forward to welcoming you back for another stay with us!

2/10 – Ontzettend slecht

Ivor

Negatief: Staat van de accommodatie en faciliteiten
The hotel is nice and well located. It's the third time I've stayed at the hotel. I had a nice room before but my room this time was a disgrace for a 4 star hotel!
1 nacht verbleven in april 2024
Reactie van Minoli op 28 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

8/10 – Goed

John Erik

5 nachten verbleven in april 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Gudrun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the atmosphare during the breakfast . Personal had been polite . My granddauther liked doing her everyday run in the Hydepark next to the hotel. we will come again next easter.
4 nachten verbleven in maart 2024
Reactie van mi op 28 apr 2024
Thank you for Choosing Corus Hotel Hyde Park and taking time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear that you enjoyed your stay and that our location suited you well. We're pleased that you enjoyed our breakfast offerings. We aim to provide a variety of options to ensure our guests start their day off right.We're already looking forward to welcoming you back for another stay with us!

10/10 – Uitstekend

Nicola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely clean hotel. Tube station minutes away but more importantly great friendly staff, special mention to Dante and Olga who were superb 😀
1 nacht verbleven in april 2024
Reactie van Minoli op 28 apr 2024
Thank you for choosing to stay at Corus hotel and for sharing your experience. We're delighted to hear that you enjoyed your break and that our location suited you well. It's wonderful to know that our staff made your stay even more enjoyable. We'll be sure to pass along your kind words to them. We strive to provide excellent service to all our guests, and it's fantastic to hear when our team members go above and beyond to make your stay memorable.We're pleased that you enjoyed our breakfast offerings. We aim to provide a variety of options to ensure our guests start their day off right.We can't wait to welcome you back.

2/10 – Ontzettend slecht

Kevin

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Booked this hotel because they advertised they had air conditioning the first 3 nights I was there my air conditioning was not working only the heat and they kept saying they would fix it or look into it and never did until I finally requested to be switched to a new room. Definitely would not stay here again.
2 nachten verbleven in april 2024
Reactie van Minoli op 28 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

8/10 – Goed

Ute

Positief: Netheid
Keine Heizung,war zu kalt
3 nachten verbleven in april 2024
Reactie van Mi op 28 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

4/10 – Matig

Jérémy

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chambre très bruyante avec vue imprenable sur les climatisateurs de l’hôtel , les poubelles et les bennes à verre , avec le bruit qui va avec , les fenêtres sont du simple vitrage . Lors du nettoyage entre la première et la deuxième nuit , nous nous sommes fait dérobés des objets personnels par les femmes de chambres ( un bracelet et un paquet de cigarettes) . Nous avions décidé de régler les chambres sur place et ils n’acceptent pas le cash
Reactie van Minoli op 28 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. I want to assure you that it is against our policies and values for any member of our staff to take anything from a guest's room. We hold ourselves to the highest standards of integrity and professionalism, and we take any such allegations very seriously. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in maart 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Brian

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was nice and the staff was friendly
1 nacht verbleven in maart 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Erin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hyde Park was a wonderful location to stay. We walked the city everyday, but the Lancaster Gate station was 5 mins from hotel if we needed. Easy to get to from Heathrow via the new Elizabeth Line and a transfer to the Central Line. Room was not fancy and lacked maintenance, but was comfortable and cleaned daily. The lobby is beautiful and breakfast in the conservetory was a lovely view. The breakfast itself was not so wonderful. The eggs were unedible and the selections beyond the full English were slim. We tried the full english once and that was enough. Extremely bland.
7 nachten verbleven in maart 2024
Reactie van Minoli op 28 apr 2024
Thank you for Choosing Corus Hotel Hyde Park and taking time to share your positive experience with us! We greatly appreciate your feedback and are delighted to hear that you enjoyed your stay. We are already looking forward to welcoming you back.

8/10 – Goed

Kimberley

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was in an excellent location very close to tube station, the bed was lumpy and uncomfortable also the toilet didn’t flush very well and not very clear on check out time
1 nacht verbleven in maart 2024
Reactie van Minoli op 28 apr 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay with us. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.

10/10 – Uitstekend

Ganesh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property in a great location Excellent value for money.
1 nacht verbleven in maart 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was very lovely. The room was small but had everything you need and nothing you didn't. A very efficient use of space. The only drawback was the temperature control. It didn't seem to work properly and the room was quite stuffy. The staff were polite and helpful. The restaurant was excellent, the food was prepared well and arrived quickly.

10/10 – Uitstekend

Edna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Las instalaciones y mobiliario son de buena calidad. El servicio excelente. El personal muy amable y solícito. El desayuno muy rico, excepto por el sabor del huevo revuelto, que parecía ser de caja. En resumen, es una opción conveniente. Volvería a hospedarme ahí.
1 nacht verbleven in maart 2024

4/10 – Matig

Alison, London

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Executive room was poor, dirty carpets and battered skirtings and doors, bathroom was in desperate need of refurbishment! Poor breakfast offering! Would not stay here again.
2 nachten verbleven in maart 2024

8/10 – Goed

Amanda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was nice and clean and had what we needed, a little bit more basic than expected. The room was quite small but we only stayed one night so was fine for us. The man on the reception desk could have been a bit friendlier and also mentioned what time and where breakfast was the next morning, as there were no paperwork in the room to explain this either. Very convenient and great location though.
1 nacht verbleven in maart 2024

8/10 – Goed

Jake

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Affordable and convenient for a property adjacent to Hyde Park. Noisy AC unit that made strange noises in the middle of the night from time to time.
6 nachten verbleven in maart 2024

8/10 – Goed

Alicja

Reisde met partner
Positief: Netheid, personeel en service
A small room with an uncomfortable bathroom (totally inconvenient for tall person) and non-working water temperature regulation. The bed and linen are perfect! An excellent location!
2 nachten verbleven in maart 2024

6/10 – Redelijk

Alanna

6 nachten verbleven in maart 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Andrew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, close to everything you need . Very central. Clean tidy, staff very polite and helpful.
2 nachten verbleven in maart 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Alessandro

Positief: Personeel en service
Nulla da dire
3 nachten verbleven in maart 2024
Reactie van Minoli op 28 apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Maria Del Carmen

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La habitación no estaba a la altura de lo que el hotel muestra en la publicidad, demasiado pequeña para 2 o más personas, una habitación obsoleta con el mínimo de facilidades y con un olor a humedad insoportable, camas incómodas.
2 nachten verbleven in maart 2024

8/10 – Goed

Jane

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
we had a nice / relaxing weekend the staff were helpful & friendly
2 nachten verbleven in maart 2024

6/10 – Redelijk

Fiona

Reisde met partner
Positief: Netheid, personeel en service
So close to the tube station, staff friendly. Our room was business room & was very small, nowhere to put clothes or suitcase. The sliding mirror on wardrobe wasnt even attached & as i have a disability on my hand it was difficult to acess the few hangers or tea/coffee facilities & safe. The hotel room doors wrte very dilapidated on the outsides & could do with new & carpets in hallways very old
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Keston

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Didn’t like the size of the room, the shower area was too small and narrow and the room has a problem with ants infestation
2 nachten verbleven in maart 2024