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Beoordelingen van Courthouse Hotel Shoreditch

4.5 out of 5
Courthouse Hotel Shoreditch
335-337 Old Street, London, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 430 van 784 beoordelingen" "
Gastenscore: 8 - Goed. 182 van 784 beoordelingen" "
Gastenscore: 6 - Redelijk. 95 van 784 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 784 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 39 van 784 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en voorzieningen
Very friendly and accomodating staff. Good breakfast. Neat bathroom.
4 nachten verbleven in maart 2024
Reactie van Alberto op 30 apr 2024
Dear Thomas,Thank you for choosing The Courthouse Shoreditch for your recent trip to London and for sharing your feedback with us.I am delighted to see that you truly enjoyed your stay with us, we are proud of our staff!I do hope we will have the opportunity to welcome you back soon.Kind regards,Front Office Manager

10/10 – Uitstekend

Khalid

1 nacht verbleven in september 2023

8/10 – Goed

Eric Peter Dick

5 nachten verbleven in mei 2022

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juni 2019
Reactie van Guest Ambassador op 19 jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Net hotel in het technologische centrum van Londen
Voor 1 nacht zakelijk overnacht, dit beviel beter dan een ander hotel in de buurt. Vandaar volgende keer hier ook weer. Enige minpunt was dat de airco te horen was.
Reactie van Ylenia op 17 feb 2017
Dear Guest, thank you very much for choosing us and for your lovely feedback. We are delighted to hear you had enjoyed your stay with us and we are very much looking forward to have you as our guest for your next business trip to London. Warmest regards,

8/10 – Goed

Bas, Hoevelaken

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Strak hotel in een oud gerechtsgebouw
Super hotel in een oud gerechtsgebouw. Trendy ingericht. Dicht bij uitgaansleven. Upcoming nieuwe buurt buiten de stad. Ontbijt loopt nog wat rommelig waarschijnlijk ook door drukte ivm kerstperiode. Personeel is erg vriendelijk en doen hun uiterste best het verblijf comfortabel te maken. Richting Oxford circus en Hyde Park wel rekening houden met 30 minuten reistijd. Zowel met openbaar vervoer als met taxi's. met de taxi kan het zelfs oplopen tot 45 minuten. Locatie is centraal gelegen. Shoreditch is een moderne wijk met veel jongeren. Wij hebben er genoten en zouden dit zeker aanbevelen bij anderen.
Reactie van Charlotte, Guest Ambassador op 9 jan 2017
Dear Bas, Thank you for your attentive feedback. We are sorry for the inconvenience you have encountered at the breakfast. We are improving our services and happy about every feedback we can get. I hope to see you in the nearby future, thank you fir choosing the Courthouse Hotel Shoreditch. With warm Regards,

8/10 – Goed

Deborah, new york

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A clean modern hotel in the heart of Shoreditch. I didn’t stay long and used it for a business trip. But working Aircon, modern facilities. Many TV channels. And quiet
1 nacht verbleven in april 2024
Reactie van Alberto op 30 apr 2024
Dear Deborah,Thank you for choosing The Courthouse Shoreditch for your recent trip to London and for sharing your feedback with us.I am delighted to see that you truly enjoyed your stay with us and that both our fantastic room's facilities, and the convenient location of the hotel as well.I do hope we will have the opportunity to welcome you back soon.Kind regards,Front Office Manager

2/10 – Ontzettend slecht

Karen

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
I booked this hotel because it advertised that it had parking available, only to be told on arrival that there was no parking. So, after a ten hour flight and a one hour drive to get to the hotel, we spent a further two hours driving around London looking for somewhere to park. The staff were so unhelpful and didn’t care at all.
1 nacht verbleven in april 2024
Reactie van Alberto op 30 apr 2024
Dear Karen,Thank you for choosing to stay with us at The Courthouse Shoreditch, and for taking the time to review your visit.I am very disappointed that not having space available in the car park had a negative impact on your experience. Our main aim is to provide heartfelt service, please accept my sincere apology if on this occasion the recommendation we gave you was not precise.I could not find a way to contact you directly but should you wish to discuss your stay further, please contact us directly. I would be delighted to hear from you.Kind regards,Front office manager

8/10 – Goed

Natalie

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Beautiful historic building and lovely staff, really comfortable bed. The spa was a little bit dissapointing, there was no cold water in the showers for after a sauna and some of the tiles around the pool had marks on them.
1 nacht verbleven in maart 2024
Reactie van Alberto op 30 apr 2024
Dear Natalie,Thank you for choosing The Courthouse Shoreditch for your recent trip to London and for sharing your feedback with us.I am happy to see that overall you had a nice stay with us, and I would like to thank you for sharing your feedback about our Spa facilities.I do hope we will have the opportunity to welcome you back, hopefully soon.Kind regards,Front Office Manager

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Alberto op 30 apr 2024
Dear Stacey,Greetings from The Courthouse Shoreditch Hotel.Thank you for taking your time to share your feedback.We are happy to know that you had such a lovely stay with us.Looking forward to welcoming you again, hopefully soon.Kind regards,Front Office Manager

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic hotel, location was perfect and very clean x
1 nacht verbleven in maart 2024
Reactie van Alberto op 30 apr 2024
Dear Emma,Greetings from The Courthouse Shoreditch Hotel.Thank you for taking your time to share your feedback.We are happy to know that you had such a lovely stay with us.Glad to see that you found our hotel very clean and you appreciated our the location.I hope you managed to use all of our facilities during your stay with us.Looking forward to welcoming you again, hopefully soon.Kind regards,Front Office Manager

8/10 – Goed

Nicolie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Alberto op 30 apr 2024
Dear Nicolie,Greetings from The Courthouse Shoreditch Hotel.Thank you for taking your time to share your feedback.We are happy to know that you had such a lovely stay with us.Looking forward to welcoming you again, hopefully soon.Kind regards,Front Office Manager

10/10 – Uitstekend

Nicola

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, modern, massive, comfortable, quiet, well-appointed, clean room!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Trikala op 13 feb 2024
Dear Paul,Thank you for your lovely review.We are happy to know that you enjoyed the stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

6/10 – Redelijk

Lorraine, Toronto

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property has a cool history. I liked the pictures of justices and the stairwell. However the hotel is not a 5* or anywhere close to that. Rooms were dusty and not properly vacuumed. Mattress and linen quality was mediocre. Heat was high and when I asked that it be turned down (after I realized it wasn’t working from the room), it took staff 2 days to get to it… making it impossible to sleep the first night. Staff were unable to call a taxi for me- they were too busy with an event. The front entrance is not accessible and the door that is is not obvious or signed.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Sebastian

5 nachten verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Sebastian,Thank you for your lovely review.We are happy to know you enjoyed your stay.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

8/10 – Goed

Darrell

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room with awkward parking
Room was amazing, I was upgraded for free. Food wasn’t too bad but I was the only in the restaurant. Bar man was just watching TikTok’s loudly. The parking is ok but you have to be let in on a busy street and ring them to wait 15 mins. Then you go into a car lift into the underground parking. It’s just not very convenient for coming and going. If it was free or cheaper I wouldn’t complain but at £35 a night it limited my time coming in and out. And also you get escorted up and down l, nightmare/awkward.
3 nachten verbleven in januari 2024
Reactie van Trikala op 13 feb 2024
Dear Darrell,Thank you for your feedback.We apologise for the inconvenience caused to you regarding the park.The Parking in Central London is certainly challenging, The Lift we have for parking is operated by Hotel staff for Safety reasons and to assist the guests.We do have 2 parking options one by the hotel and the other at St Monica's School by the Hoxton Entrance. We wish and hope you get the best experience on your next visit.We look forward to welcoming you back to the Courthouse Hotel Shoreditch.Have a good day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Guest,Thank you for your lovely review.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

Shirin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good customer service. Rooms were brilliantly decorated and maintained. Slight blocked sinks, which were sorted out.
2 nachten verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Shirin,Thank you for your lovely review.We apologise for any inconvenience caused due to the Sink, We will ensure it doesn't get repeated on your future bookings.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

2/10 – Ontzettend slecht

b

1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear B,Thank you for your feedback.We apologise for any inconvenience caused to you.Kindly give us another opportunity to give you the best experience on your future visit.We look forward to welcoming you back.Have a good day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Charles,Thank you for your lovely review.We are happy to know you enjoyed the stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

Ryan

1 nacht verbleven in december 2023
Reactie van Trkala op 13 feb 2024
Dear Ryan,Thank you for your lovely review.We are happy to see your feedback.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

JEROME

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Jerome,Thank you for your lovely review.We are happy to see your feedback.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

8/10 – Goed

Linell Holden

4 nachten verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Linell,Thank you for your lovely review.Happy to know you enjoyed your stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

John

1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear John,Thank you for your lovely review.We are happy to receive your feedback.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

Jacqueline

1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Jacqueline,Thank you for your lovely review.We are happy that you enjoyed your stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

2/10 – Ontzettend slecht

Elysia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pool is absolutely disgusting could see peoples snot floating! the showers in the well being area do not heat up the room could have been cleaner and made up without a ripped bed sheet the dressing gowns supplied had been overly worn. The food was all under cooked and soggy. Not 1 member of staff happy or ready to assist with the issues!
1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Elysia,Thank you for your feedback.We apologise for any inconvenience caused to you.Kindly give us another opportunity to give you the best experience on your future visit.We look forward to welcoming you back.Have a good day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Guest,Thank you for your lovely review.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

2/10 – Ontzettend slecht

Maria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had the worst experience. I booked the hotel for my partners birthday, later in the evening whilst I was looking for shorts I thought I misplaced, instead I found a pair of men’s boxers in the corner of the room next to the desk near the window. Room 618. That same evening I called reception to notify them and they said they’d call in the morning to resolve things and they would make a note on the system. No one called and the following morning when I went down to check out, I mentioned this to the manager and was met with insult. instead of apologising and trying to make me feel comfortable, the manager gave the assumption that the boxers left in the room belonged to me because i had been in the room for a few hours before reporting this. I have never been so insulted in my life, he was so rude and rather than meeting me with kindness and empathy as a guest, he chose to assume the worst and didn’t even apologise. As a woman, seeing another man’s boxers whilst having their partner there is embarrassing especially having paid for the hotel. I have never been dealt with such horrible service.
1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Maria,Thank you for your Stay.We Sincerely apologise for any inconvenience caused to you and your Partner during your stay.We are extremely sorry on behalf of our team if at all if they haven't addressed your issue.We certainly want you to have a good experience when you visit us.Kindly give us another opportunity to ensure you get the best experience.We look forward to welcoming you back to the hotel.Have a good day.Kind Regards,Trikala ChennaReservations Manager

8/10 – Goed

James

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Lovely building, room, bathroom. Room did not have any opening windows, and was stuffy as a result. Air con did not really work well and neither of us sleep well without fresh air. But perhaps that’s a personal thing. Just worth mentioning if you fall into the same category.
1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear James,Thank you for your kind feedback.We apologise for the inconvenience caused to you due to Air Con. We will ensure this doesn't repeat when you visit back again.We look forward to welcoming you back to the Courthouse Hotel Shoreditch.Have a good day.Kind Regards,Trikala ChennaReservations Manager

6/10 – Redelijk

Nazia

1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Nazia,Thank you for your review. Hope you enjoyed your stay.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

Eve

1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Eve,Thank you for your lovely review.We are happy to know that you enjoyed the stay.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in december 2023

8/10 – Goed

Neena

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was sceptical about booking because of the reviews but it was peak Christmas and there was not a lot on offer but I’m glad I did. The front of house staff were friendly. Check in was easy and quick (about 5pm), the hotel is a lovely building and we had a room in the “new” side which was clean but the shower did not drain properly and took ages. Probably a bit expensive for what it is but the location is great. The breakfast was nice but the staff should tell you that you can also order off the menu and there needs to be more staff to clear tables at peak time.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Elliott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brilliant facilities, brilliant location to the tube and a very good area. Would return
2 nachten verbleven in december 2023

10/10 – Uitstekend

Riley

1 nacht verbleven in december 2023
Reactie van Trikala op 13 feb 2024
Dear Riley,Thank you for your lovely review.We are happy you enjoyed your stay with us.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

6/10 – Redelijk

Teea

Zakenreiziger
Positief: Netheid
Spacious room but otherwise not great
The room was very nice and spacious, with quite a lot of power sockets for laptop and other accessories. But the wifi was rubbish (and unsecured), it kept going off every minute or so. The mobile reception wasn't good enough for using a hotspot either (Vodaphone, Three) so being able to work from the room was not great. The AC seemed to blow cold on the beds air regardless of settings and the towel rack that was heated didn't heat up at all, so we had moist towels in the morning. The breakfast was ok, but considering the price and the appearance of the hotel I was expecting more. Overall I was quite disappointed since I was expecting this to be a lot more luxurious of a stay.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jonnie

1 nacht verbleven in december 2023

10/10 – Uitstekend

Nadezhda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

N

Zakenreiziger
Positief: Netheid, comfort kamer
Big comfortable room with big comfortable bed. Everything was a bit jaded and fittings wobbly. I turned TV on and got no sound. Reception offered to sort in morning which was pretty useless. However, I resolved the issue myself.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

victoria

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never to be repeated
The plug sockets were broken, wires hanging out of the walls. I had booked a double bed and got twin singles, i asked if they could be put back together and was told no. The reception staff were rude and slow.
1 nacht verbleven in november 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

scott

2 nachten verbleven in december 2023

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, clean, comfortable and great customer service, on arrival there was an error re room allocation but this was promptly and efficiently resolved at reception by Mihail.
1 nacht verbleven in december 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
One of the most bizarre check in experiences ever. Demanded a £50 deposit for ‘incidentals’, couldn’t reasonably articulate what an incidental was eg. There was no minibar or in room snacks to purchase. The answer eventually given was potential damage to room, but when I checked out no one checked the room to check I hadn’t trashed the place before refunding the deposit. Couldn’t use contactless for deposit, madness ensues about not being able to have the room despite the fact I’d paid in advance. Then they gave me wrong spec room. Seriously undertrained and disempowered staff for a £300 per night hotel. Won’t return as there are loads of much better places in the area for same value.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Jannae

1 nacht verbleven in november 2023
Reactie van Trikala op 13 feb 2024
Dear Jannae,Thank you for your lovely review.We look forward to welcoming back to the Courthouse Hotel Shoreditch.Have a beautiful day.Kind Regards,Trikala ChennaReservations Manager

10/10 – Uitstekend

Guya Rabindra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In the heart of Shoreditch but the hotel was a calm oasis
1 nacht verbleven in november 2023

6/10 – Redelijk

Jason

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property but lacking atmosphere!
1 nacht verbleven in november 2023

10/10 – Uitstekend

John Paul

2 nachten verbleven in november 2023

10/10 – Uitstekend

Glyn Phillip

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I feel that this hotel was a real find. I was pleasantly surprised. It is a really historic and interesting place. The bar has booths that used to be the prison cells for the court. The room was clean and nicely presented. The fitness room was small but had enough to get a work out in (i would add water to be available). I didn't even know that there was a pool, which was nice. The staff were lovely, but i feel that they were mostly new and overall needed a little training in customer service, but they were so nice you forgave it. The bar and lounge is really nice. I would stay again.
2 nachten verbleven in november 2023