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Beoordelingen van Goodwood Hotel

2.5 out of 5
Goodwood Hotel
38-40 Tavistock Place, London, England

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 13 van 130 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 130 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 130 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 130 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 37 van 130 beoordelingen" "

5,2/10

Netheid

5,8/10

Personeel en service

4,0/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Angelique

Reisde met familie
Positief: Personeel en service
The matras was very soft and the watercooker didn,t do it.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Jason

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

charles

Negatief: Personeel en service
4 nachten verbleven in april 2024

6/10 – Redelijk

Alicia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
No hubo servicio de limpieza en los días que estuve, así como dejaba la habitación regresaba y estaba igual
4 nachten verbleven in april 2024

4/10 – Matig

Stephanie

Reisde met partner
Negatief: Voorzieningen
Firstly the room was very clean. The bathroom was as clean as it can be for its age. The room was small but not a problem and not a lot of noise from outside. There is a thin blanket on the bed which didn’t feel very hygienic though the sheets were very clean. The bed itself was terrible. The mattress was very well used and had zero support. We rolled into each other. The pillows were also old and very flat. Luckily we had a very early start as we didn’t sleep! There was nowhere to leave the key so had to leave on reception shelf. Do not recommend
1 nacht verbleven in april 2024

8/10 – Goed

Vaikkun

Positief: Netheid, voorzieningen
Well equipped room, and quiet.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Rita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a lovely weekend at the goodwood hotel. Id definitely go back. Thank you to the night team lovely chap very sweet person
2 nachten verbleven in april 2024

8/10 – Goed

Eliza

Reisde met een groep, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The bathroom was questionable and beds uncomfortable
1 nacht verbleven in april 2024

4/10 – Matig

Natalie

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The shower curtain was old and disgusting. It had mold and was discolored. We asked for new towels on our third day there but host said we would be getting new ones the next day when they cleaned out room. We were there for 5 days, and our room was never cleaned the entire time. The main thing was the shower curtain and the towels. I didnt care about our room being tidied, but we just wanted fresh towels and he said we couldnt get any. There is an extra toilet and shower, which was helpful to our family.
5 nachten verbleven in maart 2024

4/10 – Matig

Marlien

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Jess

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, very near tubes and trains. Clean bathroom nice room. Would stay again 👍
1 nacht verbleven in maart 2024

8/10 – Goed

lahiru

Very convenient place to visit other places. Very good!
3 nachten verbleven in maart 2024

4/10 – Matig

Annabel

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
No duvet just a blanket and sheet, you can feel the springs through the mattress and a very small bathroom. You also have to pay £10 for your keys that does not get refunded. Good location but wouldn’t go back
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

758

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked this on Expedia and when I arrived the pics which were on he website do not match the hotel .It is conveniently located for walking to St Pancreas and Euston station.The hotel itself should not be called a hotel ,It is dirty ,old and rundown the toilet and bath can’t fit anyone bigger than 4 stone..The sockets look like a fire waiting to happen..The rooms look like cockroaches live in every corner.Also a £10 fe is requested on checking in for the key,this was not mentioned.This place need to be shut done.The manager on duty was nice to let me in early because it was raining and there was no place to drop off suitcase.Even if you only need a place to rest ur head to get to the airport early there are better options near by which are roughly in the same price range this place is horrible .
1 nacht verbleven in februari 2024

4/10 – Matig

Susan Jan, Colomiers

Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

6/10 – Redelijk

Linda

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No real reception, old and uncomfortable bed (& uneven). They don't come in and clean regularly. They don't have bathmats, hand towels etc.
2 nachten verbleven in januari 2024

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

REBECCA

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful hotel, would not recommend.
Would not recommend this hotel at all. The outside of the hotel was dirty, the front door was surrounded by litter and old clothes! We arrived a little before iur check in time and asked if we could keave our two small backpacks at the hotel, we were rudely told there is no storage for bags and we should not have arrived before 2pm. The staff member who spoke to us was rude and aggressive. The hotel looks nothing like the pictires on the Hotels.com website, it is vey small, dark and cramped and in need of updating/painting.
1 nacht verbleven in december 2023
Reactie van Manager op 30 dec 2023
Dear guest, thank you for your feedback. With all due respect you arrived at 9am which was before the stated check in time. We had advised we did not have any storage facilties on the premises. The pictures on hotels.com are an accurate description of the hotel advertised. The hotel is a budget value based hotel and is priced adequately. Many thanks

2/10 – Ontzettend slecht

Revathi

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
there are no attached washrooms (Ensuites). We had go to ground floor to use washrooms and also the washroom condition was not good.
1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Thank you for your feedback. We offer some basic rooms at a lower price point for affordability without bathrooms. London is very expensive so these rooms are good for those on a budget. We ensure our bathrooms are thoroughly cleaned. Thank you

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Thanks

8/10 – Goed

Chris

1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Thanks

2/10 – Ontzettend slecht

CRISTINA ARACELI

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Es un espacio pequeño,, sucio, se inunda la regadera. Había telarañas y excremento de ratón. Pedimos nos guardaran maletas 2 hrs. antes del check in y no quisieron, tuvimos esperar en la calle. Los impuestos te los cobran en efectivo sin recibo. En general muy mala experiencia.
2 nachten verbleven in december 2023
Reactie van Manager op 9 dec 2023
Thank you for your feedback

10/10 – Uitstekend

Glen

1 nacht verbleven in december 2023
Reactie van Manager op 9 dec 2023
Thank you!

2/10 – Ontzettend slecht

Amalie

4 nachten verbleven in november 2023
Reactie van Manager op 28 dec 2023
Thanks

6/10 – Redelijk

Lachlan

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Chee Keong

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

8/10 – Goed

Tina

1 nacht verbleven in november 2023
Reactie van Manager op 28 dec 2023
Thanks

8/10 – Goed

CHOONG TSUN MELVIN

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
I didn’t see on the advertisement that the property has no storage space for luggage as I arrived early and needed storage space for luggage space whilst waiting for check in. Closest storage facility is opposite King Cross St Pancreas station £5 for a day. The person advised that no storage was stated on the advertisement. Overall great location and price.
3 nachten verbleven in november 2023
Reactie van Manager op 28 dec 2023
Thank you for the wonderful feedback

6/10 – Redelijk

Riikka

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Manager op 28 dec 2023
Thanks

4/10 – Matig

Martyn

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in desperate need of repair and decoration. Shared showers were filthy. Athough cheap, I would recommend finding an extra £30 and staying elsewhere.

2/10 – Ontzettend slecht

Ian

1 nacht verbleven in oktober 2023
Reactie van Manager op 19 okt 2023
Dear Ian, I’m sorry we did not meet your expectation. We are budget hotel and do offer value given our price range.

4/10 – Matig

Hayley

Negatief: Personeel en service
Honestly the room was fine enough for what you are expecting, near the station in central London. Bathroom was passable but don’t expect a nice shower or dry bathroom. However the manager in charge during the day was enough to make us want to turn around and leave again. He was unfriendly when we were checking in and then plain rude when we asked about the key deposit. So do be aware there is a £10 key deposit which he said was refundable and assured us someone would be at reception when we left early in the morning to return it. Of course no one was. The saving grace was the night manager who was approachable and friendly both times we met him. We were very suspicious of the other man so confirmed with him whether someone would be at the reception early the next day to give our deposit back and he said “no sorry no one is here that early”. He then organised the return of our deposit and made sure everything else was okay which was great. The only redeeming quality of this place, but honestly, pick any of the other hotels along this street to avoid that rude manager, obviously does not enjoy his job and takes it out on his staff and guests.
3 nachten verbleven in september 2023
Reactie van Manager op 19 okt 2023
Thank you for your feedback. We I’ll discuss this with the staff member

4/10 – Matig

Gianluca

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Whole property smelled like damp and mould, mould in the shower. Too expensive for what it was.
1 nacht verbleven in september 2023

4/10 – Matig

Lucky

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in september 2023
Reactie van KI op 12 okt 2023
Thank you for your feedback

6/10 – Redelijk

Merete

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Manager op 19 okt 2023
Thank you for your feedback

8/10 – Goed

David

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Hannah

1 nacht verbleven in september 2023
Reactie van Manager op 19 okt 2023
We are sorry we did not meet your expectation. Thank you for your feedback

10/10 – Uitstekend

Zihui

Reisde met familie
Positief: Personeel en service
Overall it is ok.
1 nacht verbleven in september 2023
Reactie van Manager op 19 okt 2023
Thank you :)

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pas aggréable
Le prix de la chambre est trop élevé par rapport à sa qualité. Les toilettes et la salle de bain sont collectives, il faudrait qu'elles soient au moins plus pratiques et plus propres.
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Daniel

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good location and cheap. Have to share a bathroom and toilet, neither of which were clran or smelled how you would want. Room was very dark, small mirror, bed uncomfortable and there was a sink in the room which made the whole room smell of mould
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Graham

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

TAMICIA, flatts

Reisde met familie
The man at the check in area was horribly rude! We showed up early - check in was at 2. He was very abrasive when we asked was there and early check in option. He said - didn’t you read the information online? Then we asked if we could at least leave our bags and check in at 2. He retorted - we don’t have storage this is not a 5 star hotel we are only two stars! When we did come back at 2 he charged us 10 pounds for our room key which he said was to be returned when we returned the key. When we went to check out in the morning no one was there to hand the key in to and this no refund. We would not return here under any circumstances.
1 nacht verbleven in augustus 2023
Reactie van Manager op 5 aug 2023
Dear Tamica, I’m sorry to hear that our hotel did not meet your expectation. We will certainly take your feedback on board. Please feel free to call our hotel front desk to arrange the key security deposit. Kind regards, Manager

4/10 – Matig

Oliver

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
It was smelly and our toilet was broken. It was very hot in the room downstairs and the air con was very loud. There was a note on door that said we weren’t to keep any valuables in the room. This made us feel like the hotel was not a safe environment.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Bianca

Reisde met familie
Negatief: Netheid
The WIFI wasn't working, we were in a basement level room, very small, construction was happening right outside our window at 11pm, it was fine for just one night but definitely not a comfortable stay for anything more
1 nacht verbleven in juni 2023

8/10 – Goed

Zuzanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was quiet place, what I needed as I came for training. Room was nice and clean. Bathroom and toilet upstairs was not nice but few floors Down was ok.
3 nachten verbleven in juni 2023
Reactie van Goodwood Hotel op 3 jul 2023
Thank you for your review

2/10 – Ontzettend slecht

Helene

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Das war eine grauenvolle Erfahrung insgesamt. Das Zimmer war schmutzig wurde auch in der gesamten Zeit nie gereinigt. Handtücher wurden nicht gewechselt. Personal war unfreundlich. Die Betten sind nur 1,20 breit. Das ist für die Gastronomie norm kein Doppebett, wurde uns aber als solches verkauft. Leute haltet euch von dieser Absteige fern, das ist eine Abzocke.
4 nachten verbleven in juni 2023
Reactie van Goodwood Hotel op 29 jun 2023
Dear Helene, we are disappointed you did not enjoy your stay. Thank you for your feedback. The hotel is a basic budget hotel and the bed's do have a width of 140cm as per Expedia's requirement. Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Comfort kamer
Moyen
Qualité/prix à revoir ; chambre minuscule avec un matelas très peu confortable, une « salle de bain » idem, quelques saletés à certains endroits. Aucun ascenseur à disposition, escalier très étroit. Seule la localisation est idéale.
2 nachten verbleven in juni 2023
Reactie van Goodwood Hotel op 29 jun 2023
Thank you so much for your feedback!

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
small and cramped
the photos make it look bigger than it is. 2 stars is a reach, more like 1 star and that's only for the man on reception. window rattled all night, walls so thin we could hear next do clearly and my partner had to climb over me to get in and out of bed.
1 nacht verbleven in juni 2023
Reactie van Kabir op 26 jun 2023
Thank you so much for your feedback!

4/10 – Matig

Valarie

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
DO NOT STAY!!
The WORST hotel I have ever booked through hotels.com! The pictures the hotel posts is NOT what is truly available! I requested at least one room (months before we stayed) on the ground floor as we had elderly people with us. They had us booked on the THIRD floor! The check in clerk did try and work with us and put us on the second floor but it was still FOUR flights of stairs (extremely narrow). You have to step up into the bathroom and they are smaller than a bathroom on a cruise ship, no lie, the size of a closet. The rooms are SO VERY TINY and the beds were so uncomfortable!! I cant believe Hotels.com allows this hotel on their site! STAY AWAY!!! Ps the site wont allow me to upload any of MY pictures of the hotel!!
1 nacht verbleven in mei 2023
Reactie van Goodwood Hotel op 31 mei 2023
Thank you for your review

6/10 – Redelijk

Beth

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Goodwood Hotel op 31 mei 2023
Thank you for your review