8/10
I always frequent this hotel when visiting London and it was lovely as always only the fact that I had pre requested a late checkout cause my flight left at 9 pm an they had said ok then when I arrived the day before I was leaving I had received a note stating that the late check out was not possible and that i'll have to vacate at 12. After much discussion I was able to get a late checkout till 1 pm. Wasn't very convenient nor great since I am a frequent customer to this hotel.
Sara
2 nachten verbleven in augustus 2019