Hey Aniel, Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our accommodation neat and our staff friendly and helpful. Providing exceptional service is always our top priority. We're delighted that we could accommodate your early arrival and offer you an unexpected upgrade to a more spacious room. We hope this added to the enjoyment of your stay. We look forward to welcoming you back in the future!

Hey MarcelThank you for the feedback! We're delighted you enjoyed our convenient location and found the facilities satisfactory. We'll certainly look into the sink size concern. Your insights are valuable, and we hope to welcome you back soon for an even better experience!

Thanks for the 5/5, come back son!

Hey Charley, Thanks for the lovely review. We're glad you enjoyed your stay and made good use of our location and our team made you feel welcome. We can't wait to see you in house again!

Hey Marcel, Cheers for staying and sharing your experience with us. We are so happy to see you enjoyed your stay with us and made Leman your home away from home. We are really looking forward to welcoming you back again soon, we miss you already!

Dear Guest, Thanks a lot for your lovely comment and great score! We hope to welcome you back soon! Best Luana

Great to know you liked the location and our place. Come and stay with us again soon.

Hi Christophe, Thank you for the great review and for recommending us. We hope to see you back sometime soon. Best regards, Andrea & the Locke Team

Many thanks for the great feedback!

Thank you for the great feedback! Hope you will be back to Leman Locke on your next London trip.

Hi Michel, Good to see the location worked well for you and sorry about the issue regards to your apartment, but happy to see we were able to find alternatives and so cool you planning to come back. Se you soon in 2018!

Hey Linda,Thanks for the awesome review! We're thrilled to hear that you enjoyed your stay with us. It's fantastic to know that you found the room spacious and clean, and that our amenities like the washer & dryer were handy for you. We're also glad you liked our convenient location and the cafe in the lobby. We can't wait to welcome you back for another great stay!Best regards

Hi Emma,Thanks a million for your awesome review! We're so glad to hear you had a fantastic week with us. Can't wait to welcome you back for another great stay!Cheers

Thanks for the positive feedback! We're glad to hear you had a good experience during your stay. If there's anything specific you think we could improve upon, feel free to let us know. We're always striving to make our guests' experiences even better. Hope to welcome you back soon!Best regards,

Dear MariaThank you for your feedback. We’re glad to hear you enjoyed our convenient location and friendly service. However, we’re sorry to learn about the issues you encountered with the bed and linens. This is certainly not the standard we strive for, and we’ll address these concerns with our housekeeping team immediately. A member of our management will be in touch shortly to discuss your stay further and ensure we can make amends. We hope to welcome you back soon for a more comfortable experience.

Hey John and Jane!Thanks for the fantastic review! We’re delighted to hear you enjoyed the convenience of our location and the kitchen amenities. Being just two minutes from the train station and close to grocery stores and restaurants really makes getting around a breeze. Hope to welcome you back soon!

Dear Elham,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to learn about the elevator issue and the lack of action taken to resolve it promptly. We understand how frustrating it must have been to wait for the elevator repeatedly.Regarding the room size and bed comfort, we regret that they did not meet your expectations. We strive to provide comfortable accommodations for all our guests, and we apologise for any discomfort you experienced.Additionally, we apologize for the confusion regarding room service fees and the delay in providing towels. This is certainly not the level of service we aim to provide, and we will address these issues with our team to ensure they are resolved promptly.A member of our management team will be in touch with you shortly to discuss your concerns further and hopefully make amends. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience.Best regards

Thank you for your wonderful feedback, Nina! We're thrilled to hear that you enjoyed your five-night stay with us and that your room was spacious, clean, and equipped with everything you needed, including a microwave and washer/dryer. We appreciate your feedback regarding the bathroom, and we'll certainly take your suggestions into consideration for future improvements. Your satisfaction is important to us, and we hope to welcome you back for another fantastic stay soon!

Thank you, Ron, for your feedback! We're delighted to hear that you found our hotel conveniently located near the London Tower and the underground, making it easy to explore the rest of London. We're also glad that you found our rooms clean and spacious, even by European standards. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future!

Hey Gina!Thank you, Gina, for taking the time to leave such a positive review! We're delighted to hear that you found our space comfortable and quiet. It's fantastic that you appreciated the convenience of our location near the underground and enjoyed the nearby restaurants. We hope to have the pleasure of welcoming you back again soon!

Hey Julia!Thank you, Julia, for your glowing review! We're thrilled to hear that you found your stay extremely comfortable and enjoyed the convenience of having a washing machine/dryer. It's great to know that our location and amenities met your expectations. We appreciate your feedback regarding the pink sofa and will address this promptly. We look forward to welcoming you back for another top-notch experience!

Thank you so much for your perfect rating! We're delighted to hear that you had a fantastic experience with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hey Lindsay!Thanks a bunch for sharing your experience with us! It's awesome to hear that you found our location convenient for exploring popular landmarks like Big Ben and Tower Bridge. We're thrilled that you enjoyed the spaciousness of your room, which was perfect for your group of three. The nearby train options and restaurant choices definitely add to the experience, and we're glad you appreciated them.Looking forward to welcoming you back for another fantastic stay at Leman Locke!Warm regards

Thank you, Alexander, for the stellar rating! We're delighted to hear that you had a very comfortable stay with us. Your satisfaction is our priority, and we hope to welcome you back for another excellent experience at Leman Locke in the future!

Bonjour ManonIt sounds like you had a fantastic stay! We're thrilled to hear that you enjoyed our convenient location, comfortable bed, and well-equipped amenities like the fantastic shower and Nutribullet in the kitchen. Your feedback about the storage options and bathroom shelves is appreciated, and we're glad they added to your convenience. We look forward to welcoming you back to Leman Locke on your next trip to London!

Thank you, Sing Fai, for your kind words and positive feedback! We're delighted to hear that our staff's efficiency and friendliness left a lasting impression on you. Providing swift solutions to any issues you encountered is always our top priority, and we're thrilled to hear that we were able to meet your expectations. Your recommendation means the world to us, and we can't wait to welcome you back again soon!

Hey QuashaeaThank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience during your stay with us. It's wonderful to know that you found our location convenient and that our staff provided exceptional service to make your stay enjoyable. We're delighted that you appreciated the amenities and fully equipped facilities in your apartment. We can't wait to welcome you back on your next visit to London!

Thank you, Kimberley, for your review! We're pleased to hear that you had a positive experience overall. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hey JacquelineThank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and that the experience lived up to your expectations. It's fantastic to know that you appreciated our convenient location, the amenities nearby, and the onsite coffee shop. We're thrilled that you found the room comfortable and well-equipped, and that you enjoyed the city sky view. Your kind words about our staff mean a lot to us, and we're glad you felt welcomed during your stay. We're also happy to hear that our cleaning arrangements suited your needs. Thank you for choosing to stay with us, and we look forward to welcoming you back for another lovely stay in the future!

We're genuinely sorry to hear about your disappointing experience, David. Your feedback is invaluable to us, and we take it seriously. A member of our management team will reach out to you shortly to discuss your concerns in more detail. We strive to provide exceptional experiences for all our guests, and we regret that we fell short of your expectations on this occasion.

Hey Ronson!We're thrilled to hear that you had a perfect stay at Leman Locke! Thank you for your kind words about our staff and accommodations. We're delighted that you enjoyed the amenities and found everything in perfect condition. It's fantastic to know that you loved the area and found it convenient for exploring London's attractions. We can't wait to welcome you back for another memorable stay!

Hey Jason!Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience staying with us and that our accommodations made your trip with your son so much easier.We take pride in providing clean, bright rooms with stunning floor-to-ceiling windows, and we're delighted that you found them to your liking. It's always a pleasure to hear that our guests feel like they have their own apartment in London while staying with us.We can't wait to welcome you back in the summer! Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.Warm regards

Dear RichardI want to extend my sincerest apologies for the inconvenience and frustration you experienced during your recent stay with us. Your feedback is invaluable to us, and I'm truly sorry to hear about the issues you encountered upon check-in and check-out.It's unacceptable that you had to endure a delay in finding your reservation upon arrival, especially after a long day of travel. I understand how frustrating this must have been, and I'm sorry for any inconvenience it caused you. Additionally, I apologise for the lack of attention and service you received during the check-out process. Please rest assured that this does not reflect the standard of service we strive to provide.I have escalated your concerns to our management team, and they will be in touch with you shortly to address the issues you've raised and to make amends for any shortcomings. We are committed to ensuring that incidents like these are not repeated in the future.We genuinely appreciate your feedback, and I hope that you will give us another opportunity to provide you with the exceptional service and experience you deserve during your next trip to London. Please feel free to reach out to me directly if you have any further concerns or if there's anything else I can assist you with.Warm regards

Dear Susanne,Thank you for your kind feedback! We're delighted to hear that your stay was pleasant and enjoyable. We would be very happy to welcome you back soon.Best regards,Nadia & The Locke Team

Hey Claire!Thank you for the fantastic review! We're delighted to hear that you enjoyed your stay with us and found our accommodations quiet, clean, and comfortable. It's wonderful to know that our excellent location and transportation links added to your experience. We can't wait to welcome you back for another enjoyable stay in the future!

Hey HongThank you for the perfect rating! We're delighted to hear that you had such a wonderful experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you, Aishwarya, for your positive review! We're thrilled to hear that you enjoyed the views from one of our higher floors and that you found the apartment clean and cozy. Your recommendation means a lot to us, and we would be delighted to welcome you back for another stay in the future!Nadia and the Team