Luxe beddengoed, een kluis op de kamer, een bureau

Beoordelingen van Leonardo Royal Hotel London City - Tower of London

4 out of 5
Leonardo Royal Hotel London City - Tower of London
8-14 Cooper's Row, London, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 781 van 1522 beoordelingen" "
Gastenscore: 8 - Goed. 407 van 1522 beoordelingen" "
Gastenscore: 6 - Redelijk. 174 van 1522 beoordelingen" "
Gastenscore: 4 - Matig. 99 van 1522 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 61 van 1522 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Rewi

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Fenia op 18 feb 2024
Dear Rewi,Thank you for taking the time to leave us your review!We are happy to know you had a wonderful stay with us and we look forward to be welcoming you back soon!Kind Regards, Fenia

8/10 – Goed

Reinier

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel. Prima locatie
2 nachten verbleven in december 2023
Reactie van Fenia op 23 dec 2023
Dear Reinier, Thank you for taking the time to leave us a review following your stay with us. We are happy to know that you enjoyed your stay with us and our prime location allowed you to effortlessly explore various attractions and we look forward to welcoming you back again for another memorable visit! Kind Regards, Fenia

8/10 – Goed

rob

Positief: Netheid, personeel en service
Eerste nacht om een andere kamer gevraagd ivm kerstparty op een verdieping lager. Dat was bij check in, niet gemeld
2 nachten verbleven in december 2023
Reactie van Fenia op 17 dec 2023
Dear Rob,Thank you for taking the time to rate your stay with us. We apologise for any inconvenience caused and we look forward to be welcoming you back for an improved experience, fully up to your satisfactionKind Regards, Fenia

10/10 – Uitstekend

Nadia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ligging
2 nachten verbleven in november 2023
Reactie van Rebeca op 15 nov 2023
Dear Nadia,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Uitstekend

Dominic

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in september 2023
Reactie van Rebeca op 21 sep 2023
Dear Dominic,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

6/10 – Redelijk

Peter

Zakenreiziger, Reisde met familie
Positief: Comfort kamer
Ok but not good enough
Location of the hotel is great. The overall of the condition isn't fully worth 4stars. The breakfast is overcrowed and medium quality. The hotel is also not applying any the hotels.com benefits that a gold member should have eventhough it is mentioned. It is also not very friendly towards kids, swimming pool times for kids are very limited. Overall not worth the money.
4 nachten verbleven in april 2023
Reactie van Fenia op 8 apr 2023
Dear Peter,thank you for taking the time to share your experience on line. We are glad to read you found our location convenient for your travel purposes however, because we know how popular our buffet breakfast is with our guests, we recommend getting down as soon as convenient so you can enjoy it. We are sorry to know that your experience was not fully up to your satisfaction and we very much hope to have the pleasure to welcome you back soon and try to meet all your expectations!Kind Regards, Fenia

10/10 – Uitstekend

Gerrit Johannes

1 nacht verbleven in november 2022
Reactie van Fenia op 19 nov 2022
Dear Gerrit, Thank you for taking the time and leave us a review. We are pleased to read that you enjoyed your stay with us and we look forward to welcoming you back again soon! Sincerely,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel en dicht bij Tower Bridge Lekker wandelen daar naar mooie lokatie
3 nachten verbleven in augustus 2022
Reactie van Rebeca op 6 sep 2022
Dear Robert,Thank you so much for the great review and for choosing our hotel.We are delighted to know that you loved your stay and we hope to have the chance to welcoming you back for another great experience.Warm regards,Rebeca

4/10 – Matig

Lis

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Onze kamer an sich was prima; ruim genoeg, goede badkamer met bad. Maar we keken uit op het spoor en de ramen waren (wellicht daarom) dichtgemaakt. Dit betekende dat we voor 'frisse' lucht afhankelijk waren van de airconditioning en die gaf erg droge lucht. Gevolg; een zere keel en geen stem bij het opstaan..
1 nacht verbleven in mei 2022
Reactie van Terry op 20 mei 2022
Dear Lis, Thank you for your feedback and staying with us. We are sorry that you didn't fully enjoy your stay with us. We always try to give the best possible rooms to our guests but we cannot guarantee any specific allocation while we receive a big amount of requests for rooms with view. The windows could not open for health and safety reasons as per the UK law. We are looking forward to welcoming you back and restore your faith on us. Kind regards, Terry

8/10 – Goed

Barbara

Positief: Personeel en service, voorzieningen
Bathrooms a bit dated along with rooms
2 nachten verbleven in april 2024
Reactie van Rebeca op 29 apr 2024
Dear Barbara,Thank you for sharing your review and for staying with us.We are so sorry to know that we did not meet your expectations. We hope to have the chance to welcoming you back for a much better experience next time.Best regards,Rebeca

10/10 – Uitstekend

Robin

Positief: Netheid
4 nachten verbleven in april 2024
Reactie van Fenia op 28 apr 2024
Dear Robin,Thank you for taking the time to rate your recent stay with usWe are glad to know you truly enjoyed your stay on all fronts and we look forward to welcoming you back soon!Kind Regards, Fenia

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location. Close to train.
7 nachten verbleven in april 2024
Reactie van Esther op 26 apr 2024
Dear Jmaes Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 – Uitstekend

Micah

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Having planned to use the Underground, closeness to Tower Hill station was super-convenient.
5 nachten verbleven in april 2024
Reactie van Esther op 26 apr 2024
Dear Micah Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 – Uitstekend

Weixia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is great. The pool and facilities are terrific. I would definitely come back.
1 nacht verbleven in april 2024
Reactie van Esther op 25 apr 2024
Dear Weixia Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 – Uitstekend

Florina

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Elena at the reception was exceptional. She greeted me warmly, efficiently handled my check-in, and was very helpful with all my inquiries. Her professionalism and friendly demeanor made my stay more enjoyable. Highly recommended!
1 nacht verbleven in april 2024
Reactie van Esther op 25 apr 2024
Dear Florina Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 – Goed

Sue

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel lobby is a nice environment with lots of spaces for sitting but I was surprised that there were no chairs or stools in my room (109).
1 nacht verbleven in april 2024
Reactie van Esther op 16 apr 2024
Dear Sue Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 – Uitstekend

Joel, Gainesville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Esther op 16 apr 2024
Dear Joel ,Thank you for having taken the time to leave us your review.We are delighted to know that so many aspects of your recent stay with us contributed to your enjoyable time!We very much hope to welcome you back soon for another wonderful experience!Kind Regards, Seidi

10/10 – Uitstekend

Susanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location, very comfortable bed, spacious room and great pool
1 nacht verbleven in april 2024
Reactie van Fenia op 14 apr 2024
Dear Susanna,Thank you for having taken the time to leave us your review.We are delighted to know that so many aspects of your recent stay with us contributed to your enjoyable time!We very much hope to welcome you back soon for another wonderful experience!Kind Regards, Fenia

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the underground. Not very many eating options in the atea, but there are a stop or two away in the tube.
7 nachten verbleven in maart 2024
Reactie van Esther op 11 apr 2024
Dear Michael Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 – Uitstekend

Wilma

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very helpful staff. Beautiful rooms with comfortable beds. Lovely breakfast. Would highly recommend this as a place to stay.
1 nacht verbleven in april 2024
Reactie van Esther op 10 apr 2024
Dear Wilma Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So comfortable, lovely decor & room was very smart. Loved the pool & spa, it was a great addition to the Corvo cafe & Leo’s restaurant. Easy with Tower Hill tube less than 1 minure walk so quick acess to central London. Would definitely stay here again.
2 nachten verbleven in april 2024
Reactie van Esther op 10 apr 2024
Dear Sarah Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 – Goed

Katie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was quiet and breakfast was lovely. The original room was very small and the pictures online were misleading We were upgraded to a bigger better room with no fuss but definitely need to check the rooms before booking as the pictures are not what we got when we checked into the first hotel room
1 nacht verbleven in april 2024
Reactie van Esther op 10 apr 2024
Dear Katie Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Kann man nur empfehlen😍
5 nachten verbleven in maart 2024
Reactie van Esther op 4 apr 2024
Dear Michael Thank you for taking the time to leave us your reviewWe are delighted to know that you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Seidi

10/10 – Uitstekend

Ke Jia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staff are super friendly and helpful. I left my swimsuit in the pool changing room inadvertently, and the staff there put it aside in their office and gave it back to me the next day. I really appreciate it.
8 nachten verbleven in maart 2024
Reactie van Fenia op 2 apr 2024
Dear Ke Jia,Thank you for taking the time to leave us your review!We are delighted to know you had a wonderful stay with us and that our dedicated staff provided you with an exceptional serviceWe very much hope to have the opportunity to be welcoming you back again!Kind Regards, Fenia

10/10 – Uitstekend

Corneliu

Positief: Netheid, staat van de accommodatie en faciliteiten
Very nice hotel and people I will recommend this and I’ll come back for sure
2 nachten verbleven in maart 2024
Reactie van Fenia op 2 apr 2024
Dear Corneliu,Thank you for taking the time to leave us your review!We are delighted to know you truly enjoyed your stay with us and for your intention to return!We very much hope to see you soon!Kind Regards, Fenia

6/10 – Redelijk

Kimberly

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Very nice location near Tower Hill Underground station and Tower of London. Easy access to other parts of London with lots of cafes and restaurants nearby. Very safe area. Nice lounge area with fireplace.
5 nachten verbleven in maart 2024
Reactie van Fenia op 2 apr 2024
Dear Kimberly,Thank you for taking the time to leave us your reviewWe are delighted to know that we have managed to exceed your expectations on all fronts and you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Fenia

8/10 – Goed

Natasha

Reisde met partner
Positief: Voorzieningen
Our first room offered overlooked the station and we could see the trains. We asked to changed rooms which was swiftly sorted. The only issue I found with the room was no area to sit down to apply makeup or dry your hair. I had to sit in the floor by the door to do this all. No ideal! Breakfast was plentiful lots of choice at an extra cost. Would I stay again yes but upgrade the room next time for a better view
1 nacht verbleven in maart 2024
Reactie van Fenia op 30 mrt 2024
Dear Natasha,Thank you for taking the time to share your experience on lineWe are delighted to know you had a wonderful experience with us and we look forward to be welcoming you back soonKind Regards, Fenia

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is fantastic, close to a train station and many restaurants within walking distance of the hotel.
7 nachten verbleven in maart 2024
Reactie van Fenia op 2 apr 2024
Dear Linda,Thank you for taking the time to leave us your reviewWe are delighted to know you truly enjoyed your stay and that our prime location allowed to make the most of your time in London!We very much hope to welcome you back soon!Kind Regards, Fenia

10/10 – Uitstekend

Harkeet

4 nachten verbleven in maart 2024
Reactie van Fenia op 30 mrt 2024
Dear Harkeet,Thank you for taking the time to leave us a reviewWE are delighted to know you had an enjoyable stay with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 – Uitstekend

Teresa

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel with quiet spacious rooms, would definitely stay again
1 nacht verbleven in maart 2024
Reactie van Rebeca op 28 mrt 2024
Dear Teresa,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 – Goed

Sabine

5 nachten verbleven in maart 2024
Reactie van Esther op 16 apr 2024
Dear Sabine Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 – Uitstekend

Martin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel great facilities and location
1 nacht verbleven in maart 2024
Reactie van Rebeca op 28 mrt 2024
Dear Martin,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Uitstekend

Aurora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lugar limpio, personal muy amable, acceso a transporte excelente! Gracias
1 nacht verbleven in maart 2024
Reactie van Esther op 26 mrt 2024
Dear Aurora ,Thank you so much for the excellent review and for staying with us again.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Seidi

8/10 – Goed

Melanie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was great and had a nice view. It did have a leak from the roof by the window and steadily leaked on the floor which we brought to the staff’s attention but that didn’t affect my husband and I. We just wanted to make sure they knew about it. My only complaint was that my last night there, I had no hot water. I had to shower in cool/warm water which sucked… otherwise, it was a great room and we would stay here again.
6 nachten verbleven in maart 2024
Reactie van Fenia op 24 mrt 2024
Dear Melanie,Thank you for staying with us and for taking the time to leave us a review!We are happy to know that so many aspects contributed to your enjoyable stay and for your intention to return!However, please accept our apologies for the maintenance issues that you experienced during your last night and for the inconvenience that this caused. We look forward to be welcoming you back soon for an improved stay that better aligns with our commitment to excellenceWarm Regards, Fenia

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is so close to the underground that it made travel easy. It is also located within minutes walking to the Tower of London and the Tower Bridge.
3 nachten verbleven in maart 2024
Reactie van Rebeca op 22 mrt 2024
Dear Chynthia,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Uitstekend

Antony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our second visit to this hotel . It is a great hotel in a Fantastic location and the next time we stay in London i will definitely be booking here again
2 nachten verbleven in maart 2024
Reactie van Rebeca op 21 mrt 2024
Dear Antony,Thank you so much for the excellent review and for staying with us again.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 – Uitstekend

Gene, brookline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location and hotel in general
4 nachten verbleven in februari 2024
Reactie van Rebeca op 21 mrt 2024
Dear Gene,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

4/10 – Matig

Heather, Dallas

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you’re someone like me who enjoys working out before your day starts, this isn’t the hotel for you. They have limited fitness center access so if you have an early day planned or get back late you can forget about a workout. It was very upsetting that I couldn’t use the pool or fitness center when I wanted which messed up my routine and days. No exception on the hours either. I asked to get in early one day before our planned trip and they wouldn’t budge. I even tried to change hotels and they refused to refund my stay. Not happy about my experience with this hotel. The only good thing is that it’s close to the Tower of London and the tube.
6 nachten verbleven in maart 2024
Reactie van Rebeca op 22 mrt 2024
Dear Heather,Thank you for taking the time to share your feedback and for staying with us.We are saddened to read your visit was not as expected. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We very much hope that we can welcome you back soon to enjoy an experience much closer to the ones that our guests have always been able to rely on and return for.Best regards,Rebeca

8/10 – Goed

Isabell

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel ist schon ein bisschen in die Jahre gekommen, trotzdem sauber, ordentlich und schick. Beim Frühstück gibt es jeden Morgen die gleiche Auswahl, da hätten wir uns mehr Abwechslung gewünscht. Wir hatten eine tolle Aussicht (Tower of London und Tower Bridge). Beim Personal gibt es nette und nicht so nette Mitarbeiter ;) Im Poolbereich gibt es zu wenige Liegen. Der Saunabereich direkt neben dem Pool ist auch eher ungünstig, dadurch fehlt die nötige Ruhe zum entspannen. Die Lage ist super - perfekte Bahn- und Busanbindung und zu Fuß kann man einige Sehenswürdigkeiten schnell erreichen.
7 nachten verbleven in maart 2024
Reactie van Fenia op 17 mrt 2024
Dear Isabelle,Thank you for taking the time to leave us your reviewWe are happy to know you had a wonderful stay with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en voorzieningen
Staff were very professional and helpful.
1 nacht verbleven in maart 2024
Reactie van Fenia op 17 mrt 2024
Dear Michelle,Thank you for taking the time to leave us your review following your stay with usWe are happy to know you had a spotless stay with us and that our dedicated staff provided you with an exceptional service!We very much hope to have the opportunity to welcome you back soon!Kind Regards, Fenia, Front Office Administrator

10/10 – Uitstekend

Yitzchok

1 nacht verbleven in maart 2024
Reactie van Esther op 14 mrt 2024
Dear Yitzchok,Thank you for taking the time to leave us your review We are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Seidi

8/10 – Goed

Jhanbux

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My main complaint was that no one answers the telephone. Just wished to let them know I was arriving late as curtsey. Tried several times over a 2 hour period but no one picked up the phone. I had a large room 326 with a view of Tower Bridge and Tower of London. The bathroom fittings looked tired and needed replacement. The food for a large convention was excellent and staff were courteous.
2 nachten verbleven in maart 2024
Reactie van Esther op 12 mrt 2024
Dear Jhanbux ,Thank you for taking the time to share your feedback.These are not our usual standards and I would like to apologise for the experience you had with us.We are saddened to read your visit was not as expected. This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Best regards,Seidi

2/10 – Ontzettend slecht

Merete Gjetting

2 nachten verbleven in maart 2024
Reactie van Fenia op 2 apr 2024
Dear Merete,Thank you for taking the time to rate your recent stay with usWe are sorry to know your stay was not fully up to your expectations and we look forward to be welcoming back again for an improved stayKind Regards, Fenia

10/10 – Uitstekend

michelle

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great pool. Friendly staff.
1 nacht verbleven in maart 2024
Reactie van Fenia op 11 mrt 2024
Dear Michelle,Thank you for taking the time to leave us your reviewWe are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Fenia

10/10 – Uitstekend

Merlin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room, great location, good breakfast selection and will definitely visit again.
1 nacht verbleven in maart 2024
Reactie van Esther op 12 mrt 2024
Dear Merlin ,Thank you for taking the time to leave us your review We are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Seidi

6/10 – Redelijk

FREDERIC

Reisde met familie
Positief: Personeel en service, voorzieningen
ravi
4 nachten verbleven in februari 2024
Reactie van Fenia op 10 mrt 2024
Dear Frederic,Thank you for taking the time to leave us your review and for staying with usWe are happy to know you enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Fenia

8/10 – Goed

Louise

3 nachten verbleven in februari 2024
Reactie van Fenia op 24 mrt 2024
Dear Louise,Many thanks for stay recently and thank you for taking the time to leave a review.We are happy to know that you had a wonderful time and we look forward to be welcoming back soon! Kind Regards, Fenia

10/10 – Uitstekend

Kerry

1 nacht verbleven in maart 2024
Reactie van Fenia op 24 mrt 2024
Dear Kerry,Thank you so much for staying with us and taking the time to leave us a reviewWe are happy to know you had a wonderful time with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 – Uitstekend

Andrea, Waterloo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So beautiful, clean, friendly staff, loved the pool, spa, bath tub shower, bed was so so cozy. Everything was amazing!
2 nachten verbleven in februari 2024
Reactie van Esther op 1 mrt 2024
Dear AndreaThank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 – Uitstekend

Suzanne

1 nacht verbleven in februari 2024
Reactie van Esther op 28 feb 2024
Dear Suzanne Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards, Esther