Thank you for your feedback. We are going through a planned renovation project this month which should resolve the issues.

Dear Guest, We regret to hear that you found our twin room to be smaller than expected. We apologize for any inconvenience caused during your stay. Please be assured that we value your feedback and we will take it into consideration for future improvements. If there's anything else we can assist you with, don't hesitate to reach out to us at guestsupport.na@oyorooms.com. Warm regards, Team OYO

Hi, Mayeth! We are happy to know that you liked our services. Have a pleasant day ahead, :) Regards, Barbara

Hi, Anne! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Eva

Thank you for rating us positively, Shannine! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Eva

Nous sommes extrêmement désolés d'apprendre cela, Christèle! Nous nous efforçons de fournir un service de grande qualité à chaque fois que quelqu'un visite notre hôtel. Nous espérons pouvoir améliorer votre expérience avec nous. Cordialement, Eva

Great to hear this, Samuel! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Eva

Hi, Tilda! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

Hi, Else! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

We are extremely sorry to hear about this, Mary! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Lisa

Hallo, Tatjana! Wir werden Sie weiterhin glücklich und zufrieden mit unseren Dienstleistungen machen. Wir hoffen, Sie immer besser bedienen zu können! Viele Grüße, Ava

Hi, Alina! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Maria

Thank you so much for the positive rating, Cheukkee! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey

Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

Hi, Guest! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

Es tut uns leid, Sie enttäuschen zu müssen, Annika! Wir können verstehen, dass Ihr Aufenthalt bei uns nicht angenehm war. Wir werden uns aber auf jeden Fall bemühen, unseren Service zu verbessern. Geben Sie uns eine weitere Chance und wir werden dafür sorgen, dass Sie den Komfort und die Gastfreundschaft erleben, für die wir bekannt sind. Wir hoffen, Sie bald wieder begrüßen zu dürfen :) Liebe Grüße, Lisa

Thanks for rating us superbly, Susanne! Glad to know that you loved our services :) Regards, Eva

Hi, Fiona! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Eva

¡Hola, Joan! Tu comentario nos ha alegrado el día. Reseñas como la suya son las que nos hacen ir un paso más allá para ofrecer un mejor servicio en el futuro. Saludos, Eva

Hey, Annabelle! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

Hi, Thales! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

Hi, Laura! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

Hi , Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Eva

Hey, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

Hjertelig takk for at du deler dette, Ellen! Dette bringer mer ansvar på skulderen vår for å sikre at ditt fremtidige besøk blir intet mindre enn fantastisk. Fortsett med denne kjærligheten :) Hilsen, Eva

Hi, Johnson! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Noah

Thank you for your feedback. We have passed this to the relevant teams.

Hi Sari - thank you for choosing Bakers Hotel. We are please we met and hopefully exceeded expectations.