Dear Jesse,Thank you for your rating. We look forward to welcoming you back soon.

Dear Rick,Thank you for your rating. We look forward to welcoming you back soon with an improved level of service.

Dear Esmee,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your detailed review and would like to address each point raised to ensure a more pleasant experience for our future guests.We are delighted to hear that you found the room clean upon arrival and that our self-check-in system met your expectations. Your feedback regarding the noise from the ventilation, the size of the breakfast room, and the frequency of housekeeping services is duly noted. We apologize for any inconvenience caused and will immediately address these issues to enhance our guests' comfort and satisfaction.Regarding the towel change policy, we appreciate your feedback and are currently reviewing our procedures to ensure a more convenient approach for our guests in this regard. We sincerely apologize for the disruption caused by the fire alarm incident and are working to prevent such occurrences in the future.Your comments are invaluable to us as we strive to continuously improve our services. We hope that despite the challenges you faced, you were able to enjoy your stay with us. Your feedback will guide us in making the necessary changes to provide a more enjoyable experience for all our guests.Thank you once again for sharing your thoughts with us. We look forward to welcoming you back and exceeding your expectations on your next visit.

Thank you for your valuable review.Hope to see you again.

Thank you for the rating

We're delighted to hear that you had a great experience during your stay and that the hotel provided everything you needed for your city trip. It's wonderful to know that this was your second stay, and we look forward to welcoming you back for many more in the future. Your loyalty and positive feedback are greatly appreciated!

We apologize for any inconvenience caused by the small rooms and cramped beds. Your comfort is important to us, and we'll take your comment into account as we work on improvements.We're also sorry for the noise disturbance due to construction work nearby. We understand how disruptive this can be and will try to mitigate such issues in the future.We appreciate your input, and we hope to have the opportunity to provide you with a better experience on your next visit. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Best regards,

Thank you for taking time to leave a review.We are glad that you enjoyed your stay and that the staff was kind and helpful.We hope you stay with us again in a near future.Kind regards,

Thank you for the review.We hope you stay with us again for your next trip to London.

Thank you for taking the time to leave your rating even though it wasn't completely up to your standard.Hopefully, we can get a chance to add some points to the rating in the future.

Thanks for your feedback, it's very important to us. We are very happy you have had a good experience and hope to see you soon.

Thanks for the feedback.Our hotel is more focused on short stays, from which most of our guests stay a night or two for business meetings.Our Housekeeping team isn't huge and we don't have them available all day, so the way they operate is that every 3 days they will do a full clean but they will change the towels and empty the bins daily, to have enough time to get all rooms clean by 3 pm for our check-insI hope that clarifies it :)Kind regards,

Thank you for your review.

Thank you for the feedback.

I am pleased you had an excellent stay, thank you for your kind review,

Dear Liana,Thank you for taking the time to share your experience during your recent stay at our hotel. We are delighted to hear that you found our property to be a pleasant experience, with clean rooms, an excellent location, and friendly and courteous staff.We appreciate your feedback regarding the lack of a kettle, coffee machine, or mini fridge in the room. We will definitely take this into consideration as we continue to improve our services for our guests. We apologize for any inconvenience this may have caused during your stay.Regarding the room without a window, we are glad to hear that it was well ventilated and suitable for your needs over a few days. Your recommendation means a lot to us and we are grateful for your kind words about our service.We hope to welcome you back in the future and provide an even better experience during your next visit. If there is anything else we can assist you with, please do not hesitate to contact us.

Dear Xavier,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be nice, with clean facilities and good service.Our team works hard to ensure that all of our guests have a comfortable and enjoyable stay, so it is always rewarding to receive positive feedback like yours. Your kind words will be shared with the entire staff as motivation to continue providing exceptional service.We hope to welcome you back to our hotel in the future and provide you with another great experience. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know.Thank you once again for choosing our hotel and for sharing your positive review.

Dear Shigeyoshi,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient.We apologize for any noise disturbances that may have affected your stay. Please rest assured that we take all guest feedback seriously and will address this issue promptly to ensure a more peaceful experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.

Dear Joanne,Thank you for your rating. We look forward to welcome you back soon.

Dear Elisa,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel's location to be both central and quiet. Providing a peaceful environment for our guests is one of our top priorities, so we are delighted that you were able to enjoy a comfortable stay with us.We strive to offer exceptional service and amenities to all of our guests, and it is always rewarding to receive positive feedback like yours. Your kind words serve as motivation for our team to continue delivering memorable experiences for all who choose to stay with us.We hope to welcome you back again in the future and provide you with another enjoyable stay. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Thank you once again for choosing our hotel, and we look forward to hosting you again soon.

Dear Nathan John,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

Dear Lorena, Thank you for your rating. We look forward to welcoming you back soon.

Dear Mark, Thank you for your rating. We look forward to welcoming you back soon.

Dear Selena,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

Dear Garet,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

Dear Jason,Thank you for your rating. We are delighted to hear that the location is very convenient for you. We look forward to welcoming you back soon.

Dear Fryderyka,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your detailed review and are pleased to hear that you found our hotel's location suitable for your trip. We apologize for any inconvenience caused by the condition of your room. Please rest assured that we take cleanliness and maintenance seriously, and we will address the issues you have highlighted to ensure a more comfortable experience for future guests. We will use your feedback constructively to enhance the overall guest experience at our hotel. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future for an improved stay that meets and exceeds your expectations.

Dear Israel,Thank you for your rating. We look forward to welcoming you back soon.

Dear Iona,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

Dear Dale,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

Dear Godfrey Obinna,Thank you for taking the time to share your feedback regarding your recent stay at our hotel.Your kind words regarding our property are truly appreciated, and we are pleased to know that you had a positive experience during your time with us. Our team works diligently to ensure that our guests have a comfortable and memorable stay, and it is rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out.

Dear Dirk,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location well suited for a short trip to London, with convenient access to local transport, restaurants, and nearby highlights.Your kind words regarding our property are truly appreciated, and we are pleased to know that you had a positive experience during your time with us. Our team works diligently to ensure that our guests have a comfortable and memorable stay, and it is rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out.

Thank you for your rating. We look forward to welcoming you back again soon.

Thank you for taking the time to share your feedback following your recent stay with us.We are sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience you faced during your stay.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us directly.

Dear Anne,Thank you for the rating. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.

Dear Rosendo,Thank you for your rating. We look forward to welcoming back soon again.

Dear Victoria Jane,Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you found our location convenient and appreciated the cleanliness of our hotel and rooms. Your kind words are truly appreciated.We sincerely apologize for the inconvenience caused by the quality of the pillows and the lack of privacy regarding the soundproofing in the bathroom area. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future.Your feedback is invaluable to us as it helps us to continually improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with an even better experience.

Dear Omo,Thank you for the rating. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.

Dear Sue, Thank you for choosing to stay with us and for sharing your lovely review! Our team works tirelessly to ensure each guest feels at home and cared for, and it's heartening to see those efforts recognized. Bookmark us for next time – we can't wait to treat you right once more.

Dear Jamie,Thank you for your rating. We look forward to welcoming you back soon.

Dear Eugene,Thank you for taking the time to share your thoughts on your recent stay with us. We truly value all feedback as it helps us improve and provide a better experience for our guests.We are delighted to hear that you found our staff pleasant, as we strive to ensure exceptional service at all times. Your comments regarding the distance from the bed to the wall and the clarity of our room sizes are duly noted.We apologize for any inconvenience you experienced when requesting additional amenities. Rest assured, we are looking into this matter to ensure that our guests' needs are met promptly and efficiently.Your feedback is invaluable to us, and we appreciate your suggestions for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that exceeds your expectations.Thank you once again for choosing to stay with us. We look forward to the chance to host you again soon.

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. Rest assured, your feedback is invaluable to us as we continuously strive to improve our services.We are disheartened to learn of the issues you faced regarding the lack of tea-making facilities, water in the bedroom, damp odour, and maintenance concerns. Please know that we are addressing these matters with our team to ensure such incidents do not recur in the future.We take great pride in providing a comfortable and enjoyable stay for all our guests, and it is regrettable to hear that we fell short of your expectations. Your comments have been shared with our team for further training and attention to detail.We would welcome the opportunity to make amends and offer you a more pleasant experience should you choose to stay with us again in the future. Your satisfaction is our utmost priority, and we are committed to delivering a superior level of service.Once again, we appreciate your feedback and thank you for bringing these concerns to our attention. Please do not hesitate to reach out to us directly if there is anything else we can do to enhance your future visits.

Dear Olaf,Thank you for your rating. We look forward to welcoming you back soon with an improved level of service.

Dear Chris, Thank you for the rating. We look forward to welcoming you back soon.

Dear Vinay Reddy, Thank you for the rating. We look forward to welcoming you back with a better experience.

Dear Mark, Thank you for the rating. We look forward to welcoming you back with a better experience.