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Beoordelingen van Shakespeare Hotel

3 out of 5
Shakespeare Hotel
22-28 Norfolk Square, Paddington, London, England

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 176 van 893 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 893 beoordelingen" "
Gastenscore: 6 - Redelijk. 205 van 893 beoordelingen" "
Gastenscore: 4 - Matig. 107 van 893 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 893 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

6,6/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Canan, Amersfoort

Positief: Netheid, personeel en service
4 nachten verbleven in december 2023

6/10 – Redelijk

Muharrem

2 nachten verbleven in december 2023
Reactie van Kind Regards, Grace op 6 jan 2024
Dear Muharrem, Thank you for taking the time to leave a review. We appreciate your feedback.

8/10 – Goed

Pepijn Gerhard Adwin van de

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Kind Regards, Grace op 5 jan 2024
Dear Pepijn, Thank you for taking the time to leave a review, we appreciate your feedback.

8/10 – Goed

Mehmet

2 nachten verbleven in november 2023
Reactie van Kind Regards, Grace op 5 jan 2024
Dear Mehmet, Thank you for taking the time to leave a review, we appreciate your feedback.

8/10 – Goed

Thea

1 nacht verbleven in november 2022

8/10 – Goed

Corrie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel
Gewoon netjes en schoon. Beetje warm want er is geen airco en wij waren en met 35 graden. Maar het is een 3 sterren hotel dus ja dan kan je niet alles verwachten. Het ontbijt eenvoudig maar prima. De locatie is helemaal perfect. Je zit vlakbij de metro waar vandaan je echt alle kanten uit kan. Gewoon top!
5 nachten verbleven in augustus 2022

10/10 – Uitstekend

Gina Estelle Samuel Ezra Liv

2 nachten verbleven in juli 2022

8/10 – Goed

Robert

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dicht bij metro en Hyde Park.
2 nachten verbleven in juli 2022

8/10 – Goed

Ebenezer

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was great and staff were so nice!! The hotel is also near the station and bus stop so it was easy to travel. Next time in London we Will be going to this hotel for sure
1 nacht verbleven in maart 2022
Reactie van Tarun J - Guest Services / Front Office op 24 apr 2022
Dear Ebenezer, Thank you for taking the time to write this review and for your positive comments about your overall experience with us. At Shakespeare, we always strive to offer a comfortable stay to our guest in a welcoming and clean environment with the best possible prices for central London. It was our great pleasure to welcome you and we hope to see you again.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Mooie uitvalsbasis voor enkele dagen Londen.Goed ontbijt, vriendelijke medewerkers. Vlakbij metro/station.
4 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Voorzieningen
Goedkoop hotel. Op 5 minuten van Paddington Station en underground. Het geheel ziet er gedateerd uit maar het is absoluut wel schoon. Helaas was het water uit de kraan niet drinkbaar en er waren geen waterflesen aanwezig. Ook was de waterdruk in mijn douche (4e verdieping rond 08.30) minimaal. Van het zeer basic ontbijt, waren de verse wafels een aangename verrassing.
3 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very conveniently located near Paddington station, friendly helpful staff, ok breakfast. Happy to get a bigger family room instead of a small single room.Only downside is my room was downstairs and as the underground seems to go right under the house, there is quite a lot of noise every couple of minutes. Luckily not throughout the night, started around 5 am and I spent the days outside so it didn't bother so much at the end.
2 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Oud Gedateerd Niet proper Veel mankementen Geen lift Ontbijt is beperkt
2 nachten verbleven in maart 2019

6/10 – Redelijk

Snoez, Alphen aan den Rijn

Positief: Netheid, personeel en service en comfort kamer
Verwacht niet al te veel van het hotel, dan valt het mee ;)
1 nacht verbleven in januari 2019

6/10 – Redelijk

Geverifieerde reiziger

voldoende genoeg voor een weekend, redelijk goed ontbijt.
2 nachten verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2018

8/10 – Goed

Sjonny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten met mijn zoon overnacht. Mooie buurt, dichtbij het metrostation en voldoende eetgelegenheden in de buurt. Kamer was schoon en netjes ( beetje klein, maar alleen gebruikt om te slapen ). Goed ontbijt smorgens en vreindelijk personeel.
2 nachten verbleven in juni 2018

8/10 – Goed

Luc, Tilburg

Positief: Personeel en service
Hotel Shakespeare
Het was leuk. En het personeel is top! De problemen werden snel opgelost
3 nachten verbleven in februari 2018

8/10 – Goed

Marilou

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Een voordelig en goed hotel.
We hebben een zeer leuke trip gehad! Voor mij was het niet de eerste keer naar Londen, voor mijn vrienden wel. Aan het hotel heb je enkele mogelijkheden om gebruik te maken van het lokaal vervoer(metro en bus). Vriendelijk personeel die je graag helpen. Aanrader!
1 nacht verbleven in november 2017

6/10 – Redelijk

sigrid

Negatief: Comfort kamer
Bedankt lag niet lekker, gordijn kon niet helemaal dicht en tochte bij het raam.

6/10 – Redelijk

GIADA

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Arrivati presso lo Shakespear Hotel siamo stati trasferiti all’hotel a fianco poiché stavano ristrutturando delle camere e non erano più disponibili. Abbiamo quindi alloggiato presso il Dolphin Hotel, il quale ci ha assegnato una camera al terzo piano abbastanza vecchia ma tutto sommato pulita. Il bagno è molto ristretto, si fa fatica ad entrare. Questi hotel sono generalmente tutti datati e senza ascensore! Le scale sono ripide e strette, non adatte a tutti. La colazione essenziale ma soddisfacente, viene servita in una stanza piccola con pochi tavoli nel seminterrato (tipico degli edifici londinesi); il personale molto gentile. Alcune camere al primo piano avevano il bagno in comune.
3 nachten verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for taking time to leave us a review. We are pleased to hear you had an overall enjoyable stay. Our hotel is located in restored Victorian era homes, and unfortunately the historic features prevent us from installing an elevator. Feedback like yours has been useful for us to improve our quality, so I appreciate you taking the time to provide your insight.Kind Regards, Shakespeare Hotel

8/10 – Goed

Eva

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hyggelig personale. Ypperlig beliggenhet til det meste.
3 nachten verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for leaving us a great review. We are happy to hear you were pleased with the staff and the location of the hotel. We are hoping to welcome you in our hotel soon again. Kind regards, Shakespeare Hotel

6/10 – Redelijk

CHARLOTTE

Positief: Netheid, personeel en service
My room was on the 4th floor, and there is no elevator so you have to carry your luggage up the stairs.
1 nacht verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, we are sorry the troubles with the stairs. Our hotel is located in restored Victorian era homes, and unfortunately the historic features prevent us from installing an elevator. Feedback like yours has been useful for us to improve our quality, so I appreciate you taking the time to provide your insight.Kind Regards, Shakespeare Hotel

4/10 – Matig

HiuMei

Negatief: Netheid, staat van de accommodatie en faciliteiten
The place looks a bit dirty and it was noisy all over the stay
1 nacht verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, we are sorry to hear that you had a negative experience at our hotel. As we are located in a close proximity to the underground station, there is some noise coming from the tunnels. However, there are regulations in place where the trains stop completely for the night to allow guests undisturbed sleep. Kind regards, Shakespeare Hotel

6/10 – Redelijk

ALEJANDRO

Positief: Netheid
El hotel es muy simple, limpio y el personal amable La habitación es muy pequeña. No hay lugar para poner las valijas. Tienen que quedar en el suelo en el poco espacio que hay para moverse. La ventana no se puede abrir. Hay muy poca lus. Imposible leer. Los enchufes no funcionan. El desayuno es muy bueno. Se dispone de conexión wifi y pc de uso comun. También guias, libros y revistas . El barrio es lindo. Con restaurantes y bares. No muy cerca del centro pero se llega fácil en bus o metro. Buena opción.
1 nacht verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for leaving us a review. We are pleased to hear you have enjoyed the excellent location and shared facilities, however we do apologise for the issues you had with your room. We will forward your concerns to our housekeeping and maintenance department and we will resolve these immediately. Kind regards, Shakespeare Hotel

8/10 – Goed

Eleanor

Reisde met een groep
Excellent location. Generally helpful staff. The breakfast was excellent ; plentiful with a good variety of nutritious food. The staff in the e breakfast room were especially attentive. Everything was very clean. Our room was on the 4 th floor with no lift and narrow stairs. We are both in our 70’s and no help was offered for our luggage. Because the water in the room was labeled “ non-potable”, it would have been nice to have a bottle of drinking water provided.
2 nachten verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for taking time to leave us a review. We are happy to hear you were pleased with the location and the staff, however we are sorry for no drinking water in the room and the stairs in the building. Our hotel is located in restored Victorian era homes which prevents us from installing an elevator. We are not possible to supply guests with drinking water in the room due to the way water is stored in old buildings in Central London. We do offer several options for drinking water including a filtered water tap for refilling bottles near the reception, or alternatively a vending machine where we sell bottles of water. Kind regards, Shakespeare Hotel

6/10 – Redelijk

Cécile

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Les chambres sont trop petites pour accueillir 3 personnes, pas de rangements. Fenetre en simple vitrage =courant d'air froid. Pas de pression dans la douche Bonne literie
3 nachten verbleven in april 2024
Reactie van Monika op 30 apr 2024
Dear guest, thank you for taking time to leave us a review. We are sorry to hear you were not satisfied with the room, I have forwarded your concerns to our housekeeping and maintenance department, who will investigate the matter and solve it shortly. Your feedback is helpful to us as it helps us improve the quality of our service in the future. Kind regards, Shakespeare Hotel

8/10 – Goed

Soenita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, wonderful staff!
1 nacht verbleven in april 2024
Reactie van Monika op 25 apr 2024
Dear guest,thank you for your great review, we are happy to hear that you were satisfied with the location of our hotel and the staff. We are hoping to see you staying with us again soon. Kind regards,Shakespeare Hotel

4/10 – Matig

Colin

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The GOOD: The staff were courteous and friendly. The location is great as it's walking distance to Paddington Station so getting around is easy on the Tube, especially going on the Elizabeth Line to the airport. There are many shops and restaurants around. On our 2nd stay at the hotel, I made a request to stay on the upper level of the building which the friendly staff granted. The BAD: On our first booking, we were placed in a room in the basement. The ceiling light was not working. It was hard to get the right water temperature with the shower as it was either too hot or too cold. The kettle is made of metal so take caution as it may burn your arm. The small table was wobbly. The worst thing about being in the basement room is that every 3 to 5 mins the underground train comes in and it's located under the room which is not only loud but rattles your bed too. You will not be able to sleep if your room is in the basement. The UGLY: The room does not look like anything in the picture. The picture showed 3 or 4 beds, but in actuality it was one bed with bunk beds. It still sleeps 4 though. The basement room is also located next to the hotel's dinning area. There were also boxes placed around the corridor of the basement. In my opinion, the basement room should not be rented out at all. It needs to be a store or a staff room. I would stay here again because of The GOOD reasons given.
2 nachten verbleven in april 2024
Reactie van Monika op 26 apr 2024
Dear guest, thank you for sharing your insight with us. Our hotel is located in close proximity to the train station, however there are regulations in place where the trains stop during the night to allow residents of the area and hotel guests an undisturbed sleep. We offer different room types, we are sorry the images were not provided for all room types. We appreciate your insight as it will help us improve the quality of our service. We look forward to welcoming you soon again.Kind regards, Shakespeare Hotel

8/10 – Goed

Allison, Everett

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed the Shakespeare. Paddington Station is half a block away. In Paddington Station there is a grocery store, pharmacy/drug store, several restaurants, a Burger King and many other shops. It's well lit and upscale. And so, so close to the Shakespeare.
1 nacht verbleven in april 2024
Reactie van Monika op 26 apr 2024
Dear guest,Thank you for taking the time to leave us a review!We appreciate this, as it helps us continue to grow. We look forward to hosting you again soon.Best Regards, Shakespeare Hotel

6/10 – Redelijk

Nilfa

Positief: Netheid
Negatief: Personeel en service
Lack of staff to help older people bring their luggage to the room wherein all of us are seniors 70 and place in the 3rd floor.
2 nachten verbleven in april 2024
Reactie van Monika op 25 apr 2024
Dear guest, thank you for taking time to leave us a review! We value your insight, I am sorry to hear that noone offered you help with your luggage. We do have a luggage porter on site during peak hours and also our reception staff would be happy to help with your luggage. We will investigate this matter further and take proper action to ensure more support in the future. Kind regards, Shakespeare Hotel

10/10 – Uitstekend

Christopher, Lincoln

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, just 5 mins walk from Paddington station. Rental bikes close by also.
1 nacht verbleven in april 2024
Reactie van Monika op 25 apr 2024
Dear guest, Thank you for taking the time to leave us a review! We appreciate this, as it helps us continue to grow. We look forward to hosting you again soon.Best Regards, Shakespeare Hotel

10/10 – Uitstekend

IRENE

1 nacht verbleven in maart 2024
Reactie van Monika op 1 mei 2024
Dear guest, thank you for your excellent review! We hope to welcome you to our hotel again soon. Kind regards, Shakespeare Hotel

8/10 – Goed

Crystal

5 nachten verbleven in maart 2024
Reactie van Monika op 26 apr 2024
Dear guest,Thank you for taking the time to leave us a review!We appreciate this, as it helps us continue to grow. We look forward to hosting you again soon.Best Regards, Shakespeare Hotel

8/10 – Goed

Katherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 minutes walk to the tube and main line station. Lots of places to eat in the neighbourhood with easy access to all the sites and central London. The square has recently been renovated and buildings decorated. The staff at the hotel are super nice and helpful, letting us leave our luggage at hotel before & after check out. The room was clean and bright with a fridge and tea/coffee making facilities. The on suite was clean with soap & towel’s provided. We were on the 4th floor and no lift but not a problem as we are fit. We look forward to staying again.
2 nachten verbleven in april 2024
Reactie van Monika op 26 apr 2024
Dear guest, thank you for taking time to leave us this lovely review! We are thrilled to hear you were happy staying at our hotel and we look forward to welcoming you again soon. Kind regards, Shakespeare Hotel

8/10 – Goed

Masayuki

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
4階のファミリールームに泊まりましたが、急な狭い階段を上り、部屋の床も傾いていて、大丈夫か？と思いましたが次第に慣れました。観光には便利です。朝食がついてなかったので、近くで買って食べてましたが、最終日に部屋の案内に3ポンドと書いてあるのに気づき、ホテルで食べておけばよかったと後悔しました。
2 nachten verbleven in maart 2024
Reactie van Monika op 26 apr 2024
Dear guest, thank you for taking time to leave us a review! Our hotel is located in restored Victorian era homes, and unfortunately the historic features prevent us from installing an elevator. Please mind the upgrade from Continental Buffet to English Breakfasts costs 3 pounds, our Continental Buffet is priced at 6 pounds. Feedback like yours has been useful for us to improve our quality, so I appreciate you taking the time to provide your insight. Kind regards, Shakespeare Hotel

8/10 – Goed

Masayuki

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Monika op 24 apr 2024
Dear guest, Thank you for taking the time to leave us a review!We appreciate this, as it helps us continue to grow. We look forward to hosting you again soon.Best Regards,Shakespeare Hotel

4/10 – Matig

Julia

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was an exploration of gaslighting. What do I mean by that? Well, our room had a balcony, on which was a table and some chairs. A sign visible from inside the room forbade us from going onto the balcony. So why, then, were there a table and chairs on the balcony, except to make people who were not staying at the hotel think that there was balcony access? Our stay was riddled with contradictions like this. No potable water in the bathrooms, but a glass sitting next to the sink. A game room, but, oh wait, it costs a pound to play per individual game. I got a distinct sense that I had been bamboozled somehow, and now that I was in their care, all they wanted was to extract as much money from me as possible before sending me on my way. Not only is the water not potable in the bathrooms, but our bathroom had the bonus feature of having a strong swampy odor. (We lovingly nicknamed it the "Stink Room.") This odor got a bit better when you propped the door open, but that, of course, allowed the stink into the room proper. The shower in the bathrooms also was unacceptable. I had a broken ankle during my visit, and the bottom of the shower was so slippery, I was scared to bathe because I was afraid that I would fall. This is something that can be remedied with a plastic mat, which is not expensive to fix. We paid extra for breakfast, which was a mistake. The buffet had the same choices every day, everything was lukewarm, and the coffee was shockingly bitter.
6 nachten verbleven in maart 2024
Reactie van Monika op 25 apr 2024
Dear guest, we are sorry to hear you had a negative experience staying at our hotel. We regret to inform you that our balconies have a limited access due to safety regulations regarding the railing height. Our balcony rooms are subject to availability as we have different room allocations. The water is non-potable from bathroom sinks in the majority of central London, due to the way water is stored in historic buildings. We do offer several sources of water, including a free drinking fountain in the lobby to re-fill water bottles, and a vending machine to get large bottled water. Please know we will forward your issues with the room to our maintenance and we will get is fixed soon. We appreciate your insight as it helps improve the quality of our service in the future. Kind regards, Shakespeare Hotel

8/10 – Goed

Fiona CFChai

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Named after the world’s famous Shakespeare. Went to see The Merchant of Venice Shakespeare’s play few days earlier. A fan of Paddington Bear & the train station was named after the lovable bear born in Peru. These were my reasons to sample this hotel. I am a member of London’s Hospitality Institute doing my own research about the quality of UK’s hotels!
1 nacht verbleven in maart 2024
Reactie van Monika op 25 apr 2024
Dear guest, thank you for your lovely review including these interesting facts. We are happy to hear you enjoyed your overall stay, especially the excellent location. Feedback like yours has been useful for us to improve our quality, so I appreciate you taking the time to provide your insight.Kind regards, Shakespeare Hotel

10/10 – Uitstekend

Valeria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here with my sister for the weekend and it was lovely! Amazing and attentive staff. The hotel is located near various public transportation options which made getting your different parts of the city easy. There’s also a lot of dining options nearby that were delicious! Room was clean and bed was comfortable. I didn’t mind the stairs and loved the aesthetic of the hotel. It does get a bit noisy at night but it is a city after all so it wasn’t a problem for me. Definitely recommend!
2 nachten verbleven in maart 2024
Reactie van Monika op 25 apr 2024
Dear guest, thank you so much for your excellent review! We are pleased to hear you had a great stay, your words will be forwarded to our staff as it is truly rewarding to hear. Kind regards, Shakespeare Hotel

10/10 – Uitstekend

Enid

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room.
3 nachten verbleven in maart 2024
Reactie van Monika op 25 apr 2024
Dear guest,thank you for your great review, we are happy to hear that you were satisfied with the location of our hotel and the staff. We are hoping to see you staying with us again soon. Kind regards,Shakespeare Hotel

6/10 – Redelijk

Thomas

Positief: Personeel en service
Helt greit hotell 2 minutter fra paddington station. Brukte 7 minutter gange til hyde park.
3 nachten verbleven in maart 2024
Reactie van Monika op 25 apr 2024
Dear guest,Thank you for taking the time to leave us a review!We appreciate this, as it helps us continue to grow. We look forward to hosting you again soon.Best Regards,Shakespeare Hotel

4/10 – Matig

kayleigh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We booked a family room. We didnt know it was in the basement. Felt like we were sleeping in the underground tube station! The trains didnt stop until midnight, started again at 5am, none of us slept at all! £122 to be awake all night long, it was awful.
1 nacht verbleven in maart 2024
Reactie van Monika op 24 apr 2024
Dear guest, thank you for taking time to leave us a review! We are sorry that you had a negative experience at our hotel this time around. We are located in a close proximity to the underground and Central London, sadly this means the underground tunnel is quite close by to our hotel. Our sincere apologies, feedback like yours helps us improve our quality, thank you for taking the time to provide us your insight. Kind regards, Shakespeare Hotel

4/10 – Matig

Kosei

5 nachten verbleven in februari 2024
Reactie van Monika op 24 apr 2024
Dear guest, Thank you for taking the time to leave us a review!We appreciate this, as it helps us continue to grow. We look forward to hosting you again soon.Best Regards,Shakespeare Hotel

4/10 – Matig

John, MIAMI

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was a continuous smell of sewer at all times. The bathroom door had to remain closed!!! Our room was no. 331 Having no lift was a great inconvenience and there was no help offered to carry our suitcases to the 3rd floor up narrow and steep staircases. Due to groups of teenagers there was constant noise, shouting, laughing and shhhhing up to midnights
3 nachten verbleven in februari 2024
Reactie van Monika op 24 apr 2024
Dear guest, thank you for taking time to leave us a review! We are sorry to hear you had a negative experience at our hotel this time around, we always thrive to improve our services and your feedback helps us. Please mind we do have a luggage porter available at peak times to help with luggage. Kind regards, Shakespeare Hotel

6/10 – Redelijk

Lucía

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service
Solicite una habitacion con terraza y no nos permitieron utilizarla,cojimos ese hotel por la terraza.
2 nachten verbleven in februari 2024
Reactie van Monika op 24 apr 2024
Dear guest, thank you for your review! Rooms with the balcony are subject to availability, however we have a security regulation in place due to the railing being too low. We are sorry you had a negative experience this time around, we take your review seriously and it helps us provide better quality of service in the future.Kind regards,Shakespeare Hotel

4/10 – Matig

Ash

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The walls are paper thin. The hotel shakes from the underground tube until midnight and then from 5:45am. There was a lack of control of some incredibly annoying French teenagers drinking, throwing up, running around the hotel and making out in the corridors until after 2am. Worst hotel experience I have ever had.
1 nacht verbleven in februari 2024

8/10 – Goed

Concetta

1 nacht verbleven in februari 2024
Reactie van Monika op 24 apr 2024
Dear guest, Thank you for taking the time to leave us a review!We appreciate this, as it helps us continue to grow. We look forward to hosting you again soon.Best Regards,Shakespeare Hotel

8/10 – Goed

Nina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024