Triple Studio | Een kluis op de kamer, een bureau, geluiddichte muren
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Beoordelingen van Space Apart Hotel

3.5 out of 5
Space Apart Hotel
36-37 Kensington Garden Square, London, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 79 van 211 beoordelingen" "
Gastenscore: 8 - Goed. 94 van 211 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 211 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 211 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 211 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2019

10/10 – Uitstekend

Michael, Hoogeveen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Veel voorzieningen in de kamer zoals wasmachine, vaatwasser etc. Gratis upgrade
2 nachten verbleven in november 2018

8/10 – Goed

George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2018

10/10 – Uitstekend

Petrus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima verblijf in een heerlijke rustige buurt !
2 nachten verbleven in mei 2018

6/10 – Redelijk

jorgen, utrecht

Positief: Staat van de accommodatie en faciliteiten
Klein appartement in leuke wijk
Alles aanwezig op weinig vierkante meters. Ligging nabij metro, restaurants en winkels. Rustige straat en prettige omgeving! Prima om vanuit hier de stad te verkennen.
4 nachten verbleven in oktober 2017

8/10 – Goed

Michael, Hoogeveen

Positief: Netheid, comfort kamer
Goed en rustig hotel
We werden wat onvriendelijk ontvangen wat ons betreft. We wilden inchecken, en de eerste vraag was hoe we wilden betalen, vooraf of achteraf. Terwijl we al hadden betaald. Na dit aangegeven te hebben was het een wat slungelige reactie van: oh het komt wel eens voor dat het systeem niet werkt hier. Hierna werden we naar de kamer gewezen. Kamer was prima voor elkaar, het is niet ruim, maar dat is de verwachting. Wel voldoende ruimte voor alle spullen en het verbaasde ons hoeveel ze in zo'n kleine ruimte hebben gestopt zonder dat het vol voelt.
4 nachten verbleven in juni 2017

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Second time staying here. The room I had the first time had some odd design elements. I enjoyed the second room I stayed in more. Better layout. Overall, I had a pleasant experience.
2 nachten verbleven in april 2024
Reactie van AG op 23 apr 2024
Thank you for taking time to review us. We are glad you have enjoyed your stay with us. All the best from all of us at Space Apart Hotel.

4/10 – Matig

Hayley

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The hosts at the property were both very rude. When asked to move to another room because we were placed the closest to the door he laughed and said it’s no different from our house. This was not the case and all night we could hear people coming and going. The room itself was a heath and safety risk and I would not advise anyone to stay there with children. The wooden staircase up to the mezzanine was dangerous and easy for someone to slip through with a glass table placed underneath which would end in disaster. The heating was also broken, we ended up having to switch it off at the wall as the room was unbearably hot. The beds were uncomfortable and were in desperate need of mattress toppers.
2 nachten verbleven in april 2024
Reactie van AG op 15 apr 2024
Hi Hayley,Thank you for taking time to review us. Sorry to hear that you were not happy with your stay at Space Apart Hotel. I strongly disagree with you about staff being rude to you.You booked triple split level and you were given triple split level. When you booked this room you seen pictures. The heating it's working properly Managemnt

8/10 – Goed

Nathan

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van AG op 25 mrt 2024
Thank you

8/10 – Goed

Sophia

Reisde met familie
Positief: Netheid, voorzieningen
Very convenient location. The area is also quiet and safe. Love the kitchen and the brightness of the room. However, as a family of three staying for 6 nights - we were only given 60ml of shampoo and 1 toilet paper roll for 6 days. The hotel refused to replenish the supply. The head board above the bed fall off the wall and fortunately it did not hit us. When we told the receptionist, he didn't apologize.
6 nachten verbleven in maart 2024
Reactie van AG op 18 mrt 2024
Hi Sophia,Thank you taking time to revies us. We provide shampoo on daily basis as our guests request also toilet paper same. Sorry to hear that head bord fall down while you where there. Our receptionist clearly apologize to you about it.

10/10 – Uitstekend

kousar

Clean room. However they don’t provide cleaning services if you staying for longer duration
5 nachten verbleven in maart 2024
Reactie van AG op 18 mrt 2024
Thank you for taking time to review us. We are glad you have enjoyed your stay with us. All the best from all of us at Space Apart Hotel.

10/10 – Uitstekend

Neil

Positief: Netheid, comfort kamer
Excellent experience
Excellent location, ideal for a long weekend. Staff very polite. Outstanding value for money.
3 nachten verbleven in juli 2022
Reactie van Avni op 16 jul 2022
Dear Neil, Thank you very much for sharing your positive impression. I hope your business or just a leisure opportunity will bring you back to us on a next occasion, so that we will try to let you have an even better experience. Best Regards from the entire team.

8/10 – Goed

Lucy

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2022

6/10 – Redelijk

John B

Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The room was spacious but the Airconditioning did not work. Hotel admitted that it was broken waiting on parts The bed was in a loft without room to sit on the bed. It was hot that close to the ceiling
4 nachten verbleven in mei 2022
Reactie van Avni op 31 mei 2022
Hi John, Your review helps us to improve for the future, and I thank you for taking the time and share your experience with us. Kind regards, Avni

10/10 – Uitstekend

Roger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We love the area and this was our 5th trip staying in London and also the longest we've stayed. We ALWAYS stay in this area, there is so much near by, very walkable everywhere, close to 2 tube stations. We loved having an apartment this trip!
15 nachten verbleven in april 2022
Reactie van Avni op 26 apr 2022
Hi Roger, Thank you very much for sharing your positive impression. I hope your business or just a leisure opportunity will bring you back to us on a next occasion, so that we will try to let you have an even better experience. Best Regards from the entire team.

10/10 – Uitstekend

Shirley

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Located in a quiet and safe neighborhood , but short walking distance to Bayswater and Queensway stations where there are lots of restaurants, convenient stores and drug store. The room was as described. There's even laundry machine inside the room. The mini kitchen is a plus if you don't want to eat out. Great for budget travelers like myself.
4 nachten verbleven in april 2022
Reactie van Avni op 25 apr 2022
Hi Shirley, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Avni Gashi

10/10 – Uitstekend

Ylona

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pas loin du metro et quartier calme, chambre petite mais très fonctionel , de même pour la salle de bain Personnels très agréable et à l'écoute Super sejour
6 nachten verbleven in maart 2022
Reactie van Avni op 14 mrt 2022
Dear Ylona, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Kind regards, Avni

10/10 – Uitstekend

Siu Yan

Positief: Netheid, staat van de accommodatie en faciliteiten
Great stay at a great location. The room is not large but it has everything I needed.
19 nachten verbleven in januari 2022
Reactie van Avni op 24 jan 2022
Dear Siu Yan, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Kind regards,

10/10 – Uitstekend

Sara

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff were all very kind, and very helpful. Very straightforward and easy check in, and easy ti navigate. The rooms very comfortable, and gave a decent amount of space for a single occupant.
6 nachten verbleven in december 2021
Reactie van Avni op 6 jan 2022
Dear Sara, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Kind regards, Avni

10/10 – Uitstekend

Ashraf

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service. Very clean room. Hotel staff named Zeev was very friendly and helpful. Will stay here again when I’m in London :)
1 nacht verbleven in december 2021
Reactie van Avni op 20 dec 2021
Dear Ashraf, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 – Uitstekend

Anne

Positief: Netheid, comfort kamer
Very nice and central apartment in quiet street
Spacious and very nicely renovated apartment – kitchen with all necessary equipment, comfortable bed and a beautiful bathroom. Caretaker (owner?) Phillip lives in the building and was very helpful and easy to get in touch with. The place is few minutes from the underground and ten minutes' walk from Kensington Gardens, and there are plenty of shops, cafes and so on very close by. We thoroughly enjoyed our stay and will definitely be back.
7 nachten verbleven in november 2021
Reactie van . op 27 nov 2021
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with

8/10 – Goed

Constance C

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean and quiet property. Wish there were more options for housekeeping perhaps trash collection every other day and kitchen/bathroom cleaning twice a week. I like making my own bed and keeping a tidy kitchen. Would have been helpful to have instructions for microwave use since it was a rather sophisticated utility, I eventually figured it out. Very convenient location less than 10 minute walk to Royal Oak, Queensway and Bayswater tube station also lots of bus lines. If you travel light and take Paddington Express from Heathrow you can get a bus from Paddington station that stops 1 block the hotel. Nice little organic supermarket on Westbourne Grove and short walk to Waitrose.
13 nachten verbleven in september 2021
Reactie van . op 27 nov 2021
Dea guest, Your review helps us to improve for the future, and I thank you for taking the time and share your experience with us

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Great room & location
Stayed for 3 nights. Kitchen is well equipped with a dish washer, washer and drier in the room, good sofa bed in addition to the main bed, large windows and high ceilings. We were on the 1st floor and round the noise from street (rubbish collection vans and other traffic) were noticeable, but all in all we had a very comfortable stay. They were also very accommodating with our luggage and check in/out times, etc.
3 nachten verbleven in oktober 2021
Reactie van Sylvian7 op 19 okt 2021
Good afternoon. Thank you for taking the time to leave a review of your recent stay with us. I am glad that you enjoyed your time with us and hopefully we will see you again in the near future. Kind regards, Philip.

8/10 – Goed

Geoffrey

Positief: Netheid
5 nachten verbleven in september 2021
Reactie van Philip. op 4 okt 2021
DearGeoffrey, We are glad that you enjoyed your stay with us. Thank you for taking the time to leave us a guest score and hopefully we will see you again in the future. Kind regards, Philip.

8/10 – Goed

aude

Positief: Netheid, comfort kamer
L'établissement est bien situé au calme. L'appartement était propre. Je regrette qu'il n'y ai pas à disposition du café ou du thé.
2 nachten verbleven in september 2021
Reactie van Sylvian7 op 7 sep 2021
Good morning. Thank you for taking the time to leave a review. It is always good to hear positive feed back. Many thanks, Philip.

10/10 – Uitstekend

Benedict

8 nachten verbleven in december 2020

6/10 – Redelijk

Clive

A quick stop during covid, waiting to go to France. Convenient location.
3 nachten verbleven in december 2020

10/10 – Uitstekend

PATRICE, Salleles d'aude

Reisde met familie
Positief: Netheid, voorzieningen
Très bien placé !!! Appartement fonctionnel, parfait
4 nachten verbleven in januari 2020
Reactie van Zoltan op 25 jan 2020
Dear Patrice, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

8/10 – Goed

Rose Lee

Reisde met familie
Positief: Netheid
This stay was a bit “off”
This was our 5th or 6th stay at SpaceApart over the years. In fact, we delayed the London portion of our holiday until we could book our stay here. Sadly, this time, the stay was “off.” We finally rated the largest room in the hotel, or so we were told, but it had a lot of irregularities. To start, even though the room was not ready when we arrived, when we returned later that evening to check-in, the third bed was not prepared for a third guest. None of our electrical converters worked; we called reception, and were told to use the two international outlets adjacent to the toaster and kettle. Throughout our entire stay, the plugs kept slipping out of the sockets. The biggest issue was the lack of hot water. Every single morning, the hot water lasted for one of three showers—and not for very long. For the first few days, we waited around in hopes that the hot water heater would do its job, but it was not to be. Perhaps I am accustomed to staying longer, but I seem to remember someone coming in to remove the trash midweek and refreshing towels. It never happened during our six-night stay. We had to request more toilet paper, and were handed one roll. I requested a box of tissues; that never materialized. Abdul tried his best to be helpful, but most of these issues were beyond his control. I used to love food shopping at Marks & Spencer, and now it is gone. However, there is a new Waitrose that is quite good. It’s still a great neighborhood for shops, restaurants, and transport
6 nachten verbleven in januari 2020
Reactie van Zeev op 14 jan 2020
Dear Rose, I am truly very sorry to hear the negative experience that you had with us on your last stay. Electrical suckers. All our rooms feted with two international sockets on the kitchen wall we never had the problem with guests private electrical appliances however we keep at reception portable adapters and you should been given them. Room clean. We do not enter and service guests rooms for guest’s staying for less than seven days, towels can be given on request. Also we provide the toilet paper as much as need. Hot water. Each room is feted with hot water cylinder which is more than ample to four guest. Each cylinder is fitted with two heating elements. We now find out that one element has been broken down and I am very grateful for your feed back in that matter. I apologise that the problem has not been fix it as it should have during your stay. Kind Regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel idéalement situé dans quartier calme, proche de 4 stations de métro, de commerces, restaurants et de Hyde Park. Très bien pour séjour en famille.
3 nachten verbleven in januari 2020
Reactie van Zoltan op 25 jan 2020
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2019
Reactie van Zoltan op 25 jan 2020
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
Great location, convenient. There are like 5 grocery stores around the area. One downside was bathroom was tiny. But overall, great place for the price
3 nachten verbleven in december 2019
Reactie van Zoltan op 25 jan 2020
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

10/10 – Uitstekend

Terry Dixon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent value 4 money
1 nacht verbleven in december 2019
Reactie van Zoltan op 25 jan 2020
Dear Terry, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Awful
Very noisy every morning from staff office next door. Very uncomfortable bed. Very hot, air conditioning seemingly doesn't work.
2 nachten verbleven in december 2019
Reactie van Zoltan op 25 jan 2020
Dear Guest, I'm truly sorry to hear that you did not enjoy your stay with us. Your review helps us to improve for the future, and I thank you for taking the time and share your experience with us. I will do my best to improve on the negative points you have highlighted out for us. The air condition system is not set up for cooling during the winter time as it would be quiet cold in the rooms. I really hope that we can accomodate you in the future, please get in touch with me, and I can assure you that you will be well looked after. Kind Regards, Zoltan

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Diese Unterkunft ist insgesamt sehr gut und empfehlenswert.
2 nachten verbleven in december 2019
Reactie van Zoltan op 25 jan 2020
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards, Zoltan

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Zoltan op 25 jan 2020
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Kind Regards, Zoltan

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in november 2019
Reactie van Zoltan op 25 jan 2020
Dear Guest, I appreciate your feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Kind Regards, Zoltan

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant stay at the apartment. It was clean, kitchenette well stock with essential utensils including salt and pepper. Abdul, the staff at hotel was also helpful and prompt in attending to our requests.
5 nachten verbleven in november 2019
Reactie van Abdul op 2 dec 2019
Thank you for your review. It was a pleasure having you.

6/10 – Redelijk

Andrew

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Personeel en service
Was ok but won’t be going back
It was ok. Noisy room to start with, people talking and smoking right outside the window in a basement courtyard. No cleaning or bins emptied for 3 days
3 nachten verbleven in november 2019
Reactie van Zoltan op 25 jan 2020
Dear Guest, I'm truly sorry to hear that you did not enjoy your stay with us. Your review helps us to improve for the future, and I thank you for taking the time and share your experience with us. I will do my best to improve on the negative points you have highlighted out for us. Regards to the cleaning, we are operating as a weekly cleaning service, however we do respond to requests accordingly, for example emtying bins, changing towels and so on. I really hope that we can accomodate you in the future, please get in touch with me, and I can assure you that you will be well looked after. Kind Regards, Zoltan

8/10 – Goed

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019

6/10 – Redelijk

Robert Erik

Positief: Personeel en service
Negatief: Comfort kamer
2 nachten verbleven in november 2019

4/10 – Matig

Steven, Montreal

Reisde met partner
Negatief: Netheid
The bathroom wasn’t clean and neither were the common areas which made us doubt about the cleanliness of everything else. The bed was not comfortable at all.
3 nachten verbleven in november 2019

6/10 – Redelijk

Karl

4 nachten verbleven in oktober 2019

8/10 – Goed

Eva

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my first time at the property and I loved it. Huge room with comfortable bed and great shower. I was fine not having daily maid service and I had more than enough towels -I didn't use the washer or the kitchen at all but it was great to know it was there. Two tube stops nearby including the Central line which is 24 hours on the weekend. Portablello Road and Notting Hill an easy walk. I can't say enough nice things about this property and this is my new go to hotel when I visit
4 nachten verbleven in oktober 2019

6/10 – Redelijk

Duangjai, Bangkok

Reisde met familie
Positief: Personeel en service
Good: Great location and good staffs. Bad: The cleaning service is not provided daily. You have to request. The laundry machine can only wash, not dry.
6 nachten verbleven in oktober 2019

10/10 – Uitstekend

Shelly, Washington DC

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Space Apart Hotel is in a lovely neighborhood, near public transportation and plenty of shopping. I’m a woman and was staying there by myself but I always felt safe in the hotel as well as walking around the neighborhood. The room was clean and had so many unexpected luxuries! There was a towel warmer, a safe, and an adjustable bed, just to name a few. One of the few criticisms I can make is that the washer/dryer and the microwave controls were confusing, and instructions would have been helpful. Also, there was a communal dryer which worked very well, but the controls were up very high and difficult for a short person to see and reach. Otherwise my stay was perfect. I didn’t want to leave and I plan on staying there again on my next trip to London. I would not hesitate to recommend Space Apart to anyone.
5 nachten verbleven in oktober 2019

4/10 – Matig

Peter

Negatief: Personeel en service, comfort kamer
I do not recommend.
We were stuffed in a basement room that was too small for 2 people. This hotel provides room service only once a week but allows towel exchanges. I received a muted and cold stare when i asked for new towels. The only plus was it's convenientlocation near public transportation and restaurants.
3 nachten verbleven in september 2019

10/10 – Uitstekend

Yvonne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, comfortable & welcoming.
1 nacht verbleven in september 2019

10/10 – Uitstekend

Sarah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would recommend
Comfortable and quiet yet in a great location. Kitchen and bathroom very good standard. Reception very polite and helpful. small but excellent use of space.
1 nacht verbleven in september 2019