Dear John,Your generous feedback is greatly appreciated. It's heartening to know that you had a delightful experience at The Londoner. Our dedicated team strives to ensure that every guest feels special and it's wonderful to hear that you found our service to be commendable.The highlight of your review, however, is your mention of our breakfast. It is a point of pride for us to start your day off right with an excellent breakfast, and we're thrilled that you enjoyed it.Furthermore, we're delighted to know that our central location added convenience to your visit. We understand the importance of a prime location and are pleased to be situated in an area that provides our guests with easy access to the best the city has to offer.We are grateful for your kind words and look forward to the opportunity of serving you again in the future.

Dear Mathew,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Mr Wilkinson,We appreciate your detailed feedback on your recent stay with us at The Londoner Hotel. It's wonderful to know that you found our location convenient, and our rooms, albeit compact, well-designed and comfortable. We also value your comments about the noise and slight delay in check-in. We understand how these can impact the overall guest experience and we regret any inconvenience caused. Despite these issues, we are genuinely pleased that you would recommend our hotel, and we hope to have the privilege of welcoming you back in the future.

Dear Julia,Thank you for your perfect rating and kind words about our hotel and team. We are thrilled to hear that you found our spa beautiful, calm, and clean. Your feedback is very encouraging and will be shared with our team. We look forward to welcoming you back to The Londoner Hotel.

Dear Yusef,We are delighted to read your positive review about The Londoner Hotel. We are thrilled that you found our location excellent and our staff professional. These are aspects of guest experience we strive to perfect, and we are glad we met your expectations. We sincerely appreciate you taking the time to share your feedback. We hope to welcome you back in the near future and provide another memorable stay.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

Dear Meena,We're delighted to hear that you found our location perfect and enjoyed the atmosphere at our bar. We strive to create a vibrant and enjoyable environment for our guests, so it's wonderful to learn that we were successful in our efforts.The Londoner is indeed located in the heart of London, making it a convenient spot for our guests to explore the city. Our bar, with its range of world-class beverages, also provides a great setting for a fun night.Thank you for choosing The Londoner. We look forward to welcoming you back for more memorable experiences.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

Dear Diana,We are delighted to hear that you had an amazing experience at The Londoner. It was our pleasure to accommodate you during such a special occasion. We understand that the moments following a wedding are precious, and we are thrilled that we could contribute to making them memorable.Your kind words motivate us to continue delivering exceptional service. We hope that we will have the pleasure of welcoming you back in the future, perhaps for your anniversary. Once again, thank you for choosing The Londoner. We wish you all the happiness and joy in your married life.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

Dear David,Your kind words are a testament to the level of service we aim to deliver to all our guests. We are especially glad to know that you found our hotel amazing and our service fantastic. We are looking forward to welcoming you back for another delightful experience in the near future. Warm regards,Simon WongGeneral Manager

Dear Sean,We appreciate your succinct but positive feedback regarding your stay at The Londoner Hotel. We're glad to hear that you had a good experience. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Best Regards,Simon Wong,General Manager, The Londoner Hotel

Dear Emmanuel,Your kind words truly brighten our day. We are delighted to hear that you found our location to be super. We understand the importance of having a well-located establishment for our guests, and we are glad that you appreciated it.We aim to create an environment that is comfortable, welcoming, and enjoyable for all our guests. Your recognition of our efforts is highly motivating.We look forward to welcoming you back on your next visit.

Dear Marie,It is heartening to read such glowing feedback about your recent visit to The Londoner. Your kind words truly encapsulate the experience we aim to offer each and every one of our guests.The excellence of our staff forms one of the cornerstones of our establishment, and we're thrilled to hear that you felt their exceptional service during your stay. It is always their pleasure to ensure you have a memorable time and a comfortable stay.Your lovely comments about your 2-night stay further highlight the dedication we put into creating a welcoming and enjoyable atmosphere. We believe that the little details can make a big difference, and we're glad to know that we were successful in making your stay enjoyable.Once again, thank you for sharing your positive experience. We sincerely look forward to the pleasure of welcoming you back to The Londoner in the near future.

Dear Jason, Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Jon,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Luke,It is undeniably delightful to hear such positive feedback regarding your stay at The Londoner. Your kind words about our staff and the services they provided are truly appreciated. It is our utmost priority to extend kindness and assistance to all our guests, and we are glad to know that our team was able to deliver that during your visit.It is pleasing to know that you had a remarkable dining experience in three of our restaurants. Our culinary team strives to provide a diverse and appealing range of dishes, and your affirmation of their efforts is truly encouraging. Moreover, your admiration for our rooms and the spa is heartening. We take pride in the aesthetic appeal of our premises, along with the comfort and serenity they offer. Knowing that our guests appreciate these elements is indeed rewarding.Your recognition of the efforts that The Londoner team puts into going above and beyond is sincerely valued. We believe that every guest deserves an exceptional experience, and your feedback affirms that we are on the right track. We look forward to welcoming you back soon for another enjoyable stay.

Dear KellyWe appreciate your feedback and are glad to hear that you had a good experience at The Londoner Hotel. We look forward to welcoming you back in the future.Best Regards,Simon Wong,General Manager, The Londoner Hotel

Dear Helen,Your positive comments about your Easter break at "The Londoner" are greatly valued. It's always a pleasure to hear that our prime location has enhanced the enjoyment of our guests' stay, making shopping and leisure activities more accessible. We look forward to welcoming you back for another memorable stay in the future. Warmest regards,Simon WongGeneral Manager, The Londoner Hotel

Dear Terry,I truly appreciate your feedback regarding your recent stay at The Londoner Hotel. I understand your concerns about the additional cleaning charge and the lack of clarity provided during your check-out process.Our team's primary goal is to ensure a seamless and transparent experience for all our guests. We are committed to delivering exceptional service and your comments help us understand where we may need to improve.I apologize for any inconvenience you may have experienced. Your feedback regarding the communication of additional charges is truly valuable to us. In a luxury hotel such as ours, we strive to maintain high standards in all aspects of our service, including clear communication of any additional fees.I would like to assure you that we take all our guest feedback seriously and we are always looking for ways to improve. I will personally make sure that your comments are shared with the team to prevent similar incidents in the future.Once again, thank you for sharing your experience. We value your patronage and hope to welcome you back at The Londoner Hotel in the near future, for a more enjoyable and satisfying experience.

Dear Dmitry, It brings us immense pleasure to hear such high praise about The Londoner Hotel. Our aim has always been to provide our esteemed guests with a warm, welcoming environment and an unforgettable stay. Your recognition is a testament to our team's dedication and passion in creating an ideal hospitality experience. As a hotel, we believe in the power of attention to detail, personalised service, and the overall comfort of our guests. Your appreciation signifies that our endeavours are resonating with our guests. It is feedback like yours that inspires us to maintain our high standards and continue delivering the best to our patrons. We hope to have the opportunity to welcome you back at The Londoner Hotel in the near future, promising another excellent stay in the heart of London. Warm regards, Simon Wong General Manager, The Londoner Hotel

Dear Kristen,It brings immense joy to read your encouraging words about your experience at The Londoner Hotel. Your high recommendation truly is the highest praise we could hope for.We are thrilled to know that we were able to exceed your expectations. Providing our guests with an exceptional stay is what we always strive for, and it is heartening to hear that we hit the mark for you. Your review serves as a testament to our continuous efforts in maintaining our high standards in all aspects of our service.Please accept our sincere appreciation for your kind words. It is guests like you who make our job a pleasure and keep us motivated. We look forward to the opportunity to welcome you back in the future, and we promise to continue to exceed your expectations.Best regards,Simon WongGeneral Manager, The Londoner Hotel

Dear Dean, Your rating certainly gladdens us. It appears that your stay at The Londoner Hotel was largely enjoyable, and we're pleased to know that. Our team is dedicated to providing impeccable service and a welcoming atmosphere, and we continually strive to make every stay memorable. It's important to us that every aspect of your visit meets or exceeds your expectations. Your feedback is invaluable as it helps us to refine our services and ensure that we're always providing the best possible experience. We sincerely hope to have the pleasure of welcoming you back to The Londoner Hotel. We will be ready to go that extra mile to guarantee an even more enjoyable visit next time. Best regards, Simon Wong General Manager, The Londoner Hotel

Dear Stephen,We are delighted to hear that you enjoyed your stay with us at The Londoner Hotel, and particularly appreciated our carefully designed interiors and diverse selection of rooms and facilities. It is always a pleasure to receive such positive feedback.We hope that during your next visit, you will also have the opportunity to experience some of the best West End theatre shows, which are located a stone's throw away from our hotel. Thank you once again for your lovely feedback. We look forward to welcoming you back to The Londoner Hotel for another memorable stay.Simon Wong,General Manager, The Londoner Hotel

Dear Matthew,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Caroline, It's a joy to know that our hotel property met your expectations and contributed to a positive experience. Our team strives to maintain the highest standards in every aspect of our service, from the quality of the rooms to the ambiance of the common areas. Your feedback is a testament to their hard work and dedication. As we continually seek to improve, your satisfaction serves as an encouragement for us. We aspire to create an environment that not only meets but exceeds the expectations of our guests. This is the experience we aim to offer every single time, and we're delighted that you felt it during your stay. We look forward to welcoming you again at The Londoner Hotel. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. Best Regards, Simon Wong General Manager, The Londoner Hotel

Dear Johanna, It brings us immense pleasure to learn that your recent stays at The Londoner Hotel have been consistently delightful. Your words "Amazing property! A wonderful stay each time" truly encapsulate the experience we strive to offer all our guests. Every detail of our hotel, from the welcoming ambiance to the meticulously maintained property, has been designed with your comfort and satisfaction in mind. We are thrilled to know that these efforts have contributed to your wonderful stays, and it is always rewarding to see our guests returning, which is the biggest compliment we can receive. Your positive feedback serves as a great motivation for our dedicated team, who work tirelessly to provide an exceptional experience for all our guests. We are looking forward to welcoming you back to The Londoner Hotel for another amazing stay in the future. Best Regards, Simon Wong General Manager, The Londoner Hotel

Dear Louise, It is delightful to hear about your positive experience at our hotel, and we're thrilled to know that the little extras we provide, such as the complimentary soft drinks and snacks in our residents' lounge, enhanced your stay. Comfort is indeed a priority for us, and it's reassuring to hear that you found our rooms and beds to your liking. We strive to create a welcoming and relaxing environment for all our guests, and your feedback suggests that we are succeeding in this. However, I note your observation about the breakfast restaurant. Our aim is to create a pleasant dining experience for everyone, and we understand the importance of space in achieving this. Your comment provides valuable insight, and we appreciate your honesty. At The Londoner Hotel, we are committed to delivering exceptional experiences for our guests, and your feedback is instrumental to that commitment. We hope to have the pleasure of welcoming you back again in the near future.Yours sincerely, Charles OakDirector, The Londoner Hotel

Dear Andrew, It gives us immense joy to know that you had a wonderful stay at The Londoner. Our hotel's location is indeed a unique feature that our guests treasure. Its proximity to almost 40 of London’s best theatres offers a cultural feast right at our doorstep. We hope this added to the charm of your visit, making your stay not just comfortable but also engaging and entertaining. Once again, thank you for your high rating. We look forward to welcoming you back for another memorable stay in the heart of London's theatreland. Kind regards, Charles Oak Director, The Londoner Hotel

Dear Natalie, It's always a delight to know that guests have enjoyed the facilities we provide.Our aim at The Londoner Hotel is to create a tranquil and luxurious environment for our guests, so we are thrilled to hear that you have enjoyed our spa. We constantly strive to offer the highest level of comfort and relaxation, and your positive feedback is a testament to our efforts. We hope to have the opportunity to welcome you back in the near future. Our dedicated team will be on hand to ensure your stay is as enjoyable as the one you've just experienced.Best regards,Charles OakDirector, The Londoner Hotel

Dear Shaiy, thank you for your feedback. We are delighted to hear you had an enjoyable stay and thank you for mentioning our team, we truly appreciate it.We hope to have the pleasure of welcoming you back in the near future. Kind Regards,

Dear Masawar,Your feedback is highly valued and it is certainly encouraging to hear that you enjoyed your stay at The Londoner. We take pride in our prime location in the heart of London's iconic Leicester Square, providing our guests with easy access to the capital's most popular attractions. Indeed, our proximity to Regent Street, Covent Garden, the London Eye and Buckingham Palace, not to mention the West End’s theatres, makes our hotel an ideal choice for both leisure and business travelers.We deeply regret to hear about the issues you experienced with the room temperature and the quality of our food. It's unfortunate to learn that the heating wasn't functioning properly and the pancakes did not meet your expectations. We strive to provide our guests with a warm and comfortable stay, and it's clear that we fell short in this instance.Please know that we take all feedback to heart and your remarks about the need for halal options and more detailed food descriptions will surely be noted. Our aim is to continuously improve and provide an excellent experience for all of our guests.Despite these setbacks, it is heartening to know that you would still highly recommend our hotel. We appreciate your continued patronage and we look forward to having the opportunity to serve you again in future.Kind Regards,

Dear Debralee, thank you for your feedback. We are delighted to hear you had an enjoyable stay and thank you for mentioning our team, we truly appreciate it.We hope to have the pleasure of welcoming you back in the near future.

Dear Catherine ,It's delightful to hear that you found our hotel lovely.Our team always aims to provide an exceptional experience to all our guests, and your feedback brings to light the success of our efforts. The Londoner Hotel strives to create an atmosphere of comfort and luxury for all who step through our doors.We hope we had the privilege of making your stay memorable and we would be thrilled to welcome you back in the near future. Yours sincerely,Charles OakDirector, The Londoner Hotel

Dear Paul,Your positive sentiments about our hotel's location indeed fills us with joy. The Londoner Hotel takes pride in its strategic location right on London's iconic Leicester Square, surrounded by the heart of theatreland. It's rewarding to know that you found this to be a wonderful advantage during your stay with us. Our proximity to the capital’s most popular attractions such as the London Eye and Buckingham Palace, truly offers our guests the best of London at their fingertips. For those inclined towards shopping and dining, the nearby Regent Street and Covent Garden offer a variety of choices. We look forward to welcoming you back soon, perhaps for a theatre show or just another memorable stay amidst the vibrancy of London.OliverGuest Experience Team

Dear Jeehoon,It's wonderful to hear that you enjoyed your experience at The Londoner Hotel to the extent of awarding us with a perfect score. The team is elated knowing that we have lived up to your expectations. Our primary aim is to provide a welcoming atmosphere and impeccable service to all our guests. Your high praise signals that we are on the right path. Your feedback is a testament to the dedication and hard work that our team puts in every day. It is encouraging to know that their efforts have contributed to your satisfaction. We look forward to having the pleasure of hosting you again in the future. Warm regards,Charles OakDirector, The Londoner Hotel

Dear Anizio,Thank you so much for your wonderful feedback! We are absolutely delighted that you had such a wonderful stay with us here at The Londoner. We strive to provide the highest quality service to each and every one of our guests. With our location in the heart of theatreland, surrounded by almost 40 of London’s best theatres, we can offer an unbeatable experience. It is always our goal to ensure that everyone feels comfortable and leaves with unforgettable memories. Thank you again for your kind words, we hope to have the pleasure of welcoming you back soon!OliverGuest Experience Team

Dear Karen,Your top score is truly appreciated. It delights us that your stay at The Londoner Hotel was satisfactory, meriting such a high rating. We hope to welcome you back soon to The Londoner, where the vibrant culture of London is always just a short walk away. Best regards,OliverGuest Experience Team

Dear Peter,Thank you for taking the time to provide your feedback, we sincerely appreciate it. We are pleased to see that you found our hotel to be an overall comfortable experience, and we take pride in providing a comfortable stay for our guests. Although your overall rating was not ideal, we understand that everyone's expectations are different and we value your opinion. At our hotel, we strive to make sure that all of our guests have a pleasant stay. We hope that you will choose us again in the future and give us another chance to provide a better experience. Thank you again for taking the time to provide your feedback.OliverGuest Experience Team

Dear Faisal,Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a pleasant stay at The Londoner and appreciated our excellent design and brilliant location. Leicester Square is one of the most iconic spots in London, surrounded by top attractions such as the London Eye, Buckingham Palace, Covent Garden and many West End theatres, so our guests can enjoy the best of what our beautiful city has to offer. We understand how valuable your time is and strive to provide great service that ensures each guest experience is as comfortable and effortless as possible. We are glad to have exceeded your expectations, and hope to welcome you back soon!OliverGuest Experience Team

Dear Jeremy,Thank you so much for your kind words and for giving us a perfect 10 out of 10 rating! We are delighted to hear that you had such an amazing experience with us at The Londoner. As you know, we are located in the heart of theatreland, surrounded by almost 40 of London’s best theatres. We strive to provide our guests with the highest level of comfort and service, and it seems that we have achieved this with you. Thank you for taking the time to share your opinion – it is very important to us. We hope to welcome you back at The Londoner in the near future!Warm regards,OliverGuest Experience Team

Dear Demi,Thank you for taking the time to share your experience with us. We appreciate your feedback as it is essential in helping us to improve our services going forward. At the same time, we are sorry that you did not enjoy your stay with us. We understand how important it is to feel comfortable and relaxed during a hotel stay, especially after a long journey. We strive to provide all our guests with a memorable experience – one that is enhanced by thoughtful amenities and attentive service. We realize the importance of providing excellent value for money and we do our best to ensure that our rates represent an attractive offering of quality services and facilities for our guests.We are also aware of the location importance when choosing a hotel destination, however, we also believe that being in close proximity to local attractions can be a great advantage as well. We hope you were able to take the opportunity while here and explore some of the nearby sites during your stay. At all times, cleanliness is one of our top priorities and we regret that this was not up to your standards on this occasion. We will certainly take this into consideration as we continue working on improving the standards of cleanliness in our hotel rooms and facilities moving forward. We thank you again for taking the time out of your day to let us know about your experience at our property, as it helps us become better each day.OliverGuest Experience Team

Dear Andrew,Thank you for taking the time to review your recent stay with us at The Londoner. We’re delighted to hear that you found our spa and gym to be one of the best in London and that you enjoyed your time staying in our residence area. Our hotel is located on the iconic Leicester Square, in the heart of theatreland and close to some of London’s most popular attractions such as the London Eye, Buckingham Palace, Regent Street, Covent Garden and West End theatres - making it truly a great central location..We look forward to welcome you again!Charles OakDirector, The Londoner Hotel

Dear Heitor,Thank you for leaving such a positive review about your stay with us at The Londoner! We are delighted to hear that you enjoyed our prime location in Leicester Square, right in the heart of London's iconic theatre district, with numerous attractions within walking distance including the London Eye and Buckingham Palace. It's our pleasure to provide an amazing experience for our guests. We strive to ensure that all of our customers receive a memorable stay, and we appreciate your feedback. We hope to have the chance to welcome you back soon for another enjoyable stay.Charles OakDirector, The Londoner Hotel

Dear Patrick, Thank you so much for your wonderful review! We are delighted to hear that you had an incredible experience at our hotel. It is very gratifying to us that you enjoyed the amenities and service provided. Our commitment is to ensure our guests have a pleasant and comfortable stay with us and we are delighted to hear that we have achieved this goal. We strive to provide excellent service and quality, and it fills us with joy when it is appreciated by our visitors. Thank you for taking the time to express your feedback. We hope to see you again soon!Charles OakDirector, The Londoner Hotel

Dear James,Thank you for your kind review, we are pleased to hear that our location was to your liking and that you were impressed by the staff. Here at The Londoner we are committed to providing a warm and welcoming atmosphere for all of our guests. We understand how important it is to have friendly and knowledgeable staff on hand, which is why we make sure that all of our staff members are well trained and eager to assist. Located on London’s iconic Leicester Square, right in the heart of theatreland, The Londoner offers a unique stay right in the heart of the city. Our aim is always to make our guests feel comfortable and well taken care of during their stay with us, so it is very rewarding for us to receive such positive feedback. On behalf of The Londoner team we would like to thank you again for your review and we look forward to seeing you again soon.OliverGuest Experience Team

Dear Alice,Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed the hotel's exceptional location on Leicester Square in London's theatreland. At The Londoner, we take great pride in upholding consistently high standards of cleanliness and comfort and we apologise that you did not experience this during your stay with us. We take feedback from our guests very seriously and will be sure to address the issues you have encountered as soon as possible. Our staff are committed to ensuring all guests can have a comfortable stay with us, no matter how long their visit is. We value every guest’s opinion and strive to continually find ways to improve our services here at The Londoner. Once again, thank you for your candid feedback and we hope that it will not deter you from staying with us again in the future.

Dear Richard,Thank you for the kind words and your 5-star rating. We’re so pleased to hear you had a wonderful time at The Londoner! We aim to provide our guests with the best experience possible, from our prime location in the heart of theatreland surrounded by almost 40 of London’s best theatres, to our warm and friendly hospitality. We are delighted that we were able to exceed your expectations and look forward to welcoming you again very soon.SelbiGuest EXperience Team

Dear Simon, thank you for leaving us a review, we're glad to note that you enjoyed your stay and we hope to seeing you again soon!

Dear Megan, thank you for your review, we're delighted to note that overall you had an enjoyable stay with us and we sincerely hope to have the pleasure of welcoming you back to The Londoner in the near future.

Dear Einar, thank you for taking the time to leave us your feedback, we're pleased to note that you had a great time with us and we hope to seeing you again soon!

Dear Rebecca, thank you for sharing your feedback with us. We are delighted you enjoyed your stay and we hope to welcoming you back in the near future!

Dear James, thank you for your review, we are thrilled to note you had a great time with us! We hope to have the pleasure of welcoming you again soon!