Receptie

Beoordelingen van The Montague On The Gardens

4 out of 5
The Montague On The Gardens
15 Montague Street, London, England

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 791 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 170 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 1000 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Janine

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Zeer vriendelijk, correct en behulpzaam personeel! Goed gelegen. De kamer was verouderd ,extreem klein en het bed idem, wel top matras. Ook gehorig boven onze kamer. Kamer was voor 1 persoon vermoed ik. Make-up spiegel was stuk, geen handdouche. Ontbijt eenvoudig en rommelig voor een 4 sterrenhotel.
3 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 19 dec 2023
Dear Janine,I am sorry that you were not completely satisfied with your stay with us. At the hotel every room is designed differently and should you stay with us again we can ensure that a room is allocated that may better suit your needs.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Echt Engels, sfeer, netjes, vriendelijk, behulpzaam
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautifully decorated and the staff is very helpful and friendly. The breakfast buffet is just marvelous. Overall it feels like a very chic home away from home.
3 nachten verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was erg attent en ook het eten was prima. bed was ook prettig
3 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tophotel alleen iets te warme kamer gehad de airco werkte niet goed. Rest was zeer ok.
1 nacht verbleven in november 2018

10/10 – Uitstekend

Joseph, Den Haag

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
De klassiek Engelse aankleding en sfeer en het ontzettend vriendelijke hotelpersoneel, maken dit een heerlijk hotel voor een weekendje Londen.
3 nachten verbleven in oktober 2018

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel en vriendelijk personeel!
Helemaal fantastisch! Nog nooit zo hartelijk ontvangen. Ontzettend vriendelijk personeel die alles voor je doen. Echte aanrader!

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and the staff at the hotel offer a good service- nothing is too much trouble. Would definitely return and would recommend highly.
7 nachten verbleven in april 2024
Reactie van Dirk Crokaert op 30 apr 2024
Dear Paul, Many thanks for your kind feedback. I was delighted that you enjoyed your stay with us especially the service you received from the team here at the hotel. I do hope we get the chance to welcome you back again soon. My best regards, Dirk Crokaert General Manager

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at the Montague was first rate. Check-in was the most pleasant ever. Every staff member was courteous and professional. The room was a VIP upgrade to a suite. Turn down service, chocolates on the bed, just a wonderful experience. The leopard bar was cozy and the jazz saxophonist terrific. Restaurant looked top notch but did not eat there. This is my London hotel!
3 nachten verbleven in april 2024
Reactie van Dirk Crokaert op 30 apr 2024
Dear Mark, Many thanks for your kind feedback. I will pass on your compliments to our house musician. I do hope we get the chance to welcome you back again soon. My best regards, Dirk Crokaert General Manager

10/10 – Uitstekend

Enrique A.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buen trato
5 nachten verbleven in april 2024
Reactie van Dirk Crokaert op 30 apr 2024
Dear Enrique, Many thanks for your kind feedback. I was delighted that you enjoyed your stay with us. I do hope we get the chance to welcome you back again soon. My best regards, Dirk Crokaert General Manager

10/10 – Uitstekend

Jan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming hotel in a great location. Staff is very friendly and accommodating.
2 nachten verbleven in april 2024
Reactie van Dirk Crokaert op 30 apr 2024
Dear valued guest,I was delighted that you enjoyed your stay with us at The Montague on the Gardens. Thank you so much for sharing your kind words which I will be passing on to the team here at the hotel. I hope that we get the chance to welcome you back again soon.My kindest regards and renewed thanks,Dirk CrokaertGeneral Manager

6/10 – Redelijk

Olivier

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Dirk Crokaert op 26 apr 2024
Dear Olivier,Thanks you for your rating. I do hope we get the chance to welcome you back again soon.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and great location.
4 nachten verbleven in april 2024
Reactie van Dirk Crokaert op 18 apr 2024
Dear Sarah,Many thanks for taking the time to share your feedback. I was happy that you enjoyed your stay with us and I hope we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager

6/10 – Redelijk

Allan

Reisde met partner
Positief: Personeel en service
Room was small, bathroom was small. Air conditioner vent was dirty/moldy and smelled bad when turned on. So the room was too hot.
2 nachten verbleven in april 2024
Reactie van Dirk Crokaert op 5 apr 2024
Dear Mr George,Many thanks for taking the time to share your feedback. I was sorry to read that you were not entirely satisfied with some aspects of your stay. I will be personally looking in to the issues you raised to ensure these are taken care of. In terms of the rooms at the hotel every one is designed differently and we do have larger rooms available. Should you return to us again please do bare this in mind and one of the team would be more than happy to allocate a room that would may better suit your needs.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Elizabeth

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Montague was absolutely wonderful in every way. It was beautiful, clean and charming. The staff and the attention to detail exceeded expectations. Will definitely there in my next trip to London.
2 nachten verbleven in maart 2024
Reactie van Dirk Crokaert op 27 mrt 2024
Dear Elizabeth,Many thanks for taking the time to share your feedback. I was delighted that you enjoyed your stay with us. I will be sharing your kind words with the team and I hope that we all get the chance to welcome you back again soon.My best regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Franklin, Edgewater

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was very nice small hotel in big city with excellent customer service
6 nachten verbleven in maart 2024
Reactie van Dirk Crokaert op 25 mrt 2024
Dear Franklin,Thank you so much for taking the time to share your feedback following your recent stay with us. I was delighted that you enjoyed your stay and I hope that we get the chance to welcome you back again soon.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location! The staff were excellent
6 nachten verbleven in maart 2024
Reactie van Dirk Crokaert op 25 mrt 2024
Dear Christine,I was delighted to read that you enjoyed your stay with us. Than you for your kind words about the team here a the hotel. I will be sharing your feedback with them which I know they will really appreciate.My kindest regards,Dirk CrokaertGeneral Manager

6/10 – Redelijk

Herb

Reisde met familie en kleine kinderen
Underwhelming
2 nachten verbleven in maart 2024
Reactie van Dirk Crokaert op 25 mrt 2024
Dear Herb,Thank you for taking the time to share your feedback. I am sorry that you were not totally satisfied with your recent stay with us. I do hope though that you will come back and stay with us again so we get the chance to show you that your recent stay is not our usual standards here at the hotel.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Gregory

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant three night stay in this boutique hotel gem. Staff are superb from the doorman, concierge to reception people. Lots of options for food or a drink with terrace areas overlooking an adjacent garden.
3 nachten verbleven in maart 2024
Reactie van Dirk Crokaert op 20 mrt 2024
Dear Gregory,I was delighted that you enjoyed your stay with us and your positive feedback is really appreciated by all of the team. I do hope we get the chance to welcome you back again in the future.My best regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Alexandra, Nashville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice old fashioned hotel with a doorman, deep seats in the lobby, and an old timey bar. Modernized attractive bathroom. Housekeeping seems a bit spaced out but mostly fine, and the bar and restaurant play terrible music, except when there is rather nice live jazz. A little taken aback by the £15 daily “optional” service charge, aka tip for the staff. I’m happy for the staff to be well compensated, but would prefer to have a higher room charge, outright, than have this added on.
3 nachten verbleven in maart 2024
Reactie van Dirk Crokaert op 13 mrt 2024
Dear Alexandra,Many thanks for taking the time to share your feedback. I was happy that overall you enjoyed your stay with us. In terms of the 15 daily service charge, this is totally optional. We do not include this in the rate as we like to give our guests the choice to pay this or not. If it is included in the rate you would not have this option. I do hope that we get the chance to welcome you back to the hotel again in the future.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Tami, Bellevue

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a super clean place with an outstanding breakfast! The location is insane! Bathrooms so clean.
2 nachten verbleven in maart 2024
Reactie van Dirk Crokaert op 11 mrt 2024
Dear Tami,Thanks you so much for your kind feedback. I was delighted that you enjoyed your stay with us and I hope we get the chance to welcome you back again in the near future.My kindest regards,Dirk CrokaertGeneral Manager

8/10 – Goed

Diane, North Tawton

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Very convenient location, excellent courteous staff, beautiful bedlinen. Bathroom could have been better in that the drench shower head shot water out of the bath and over the floor and the soap dish on the side of the bath was hanging sideways.
2 nachten verbleven in februari 2024
Reactie van Dirk Crokaert op 26 feb 2024
Dear Diane,Thank you for taking the time to share your feedback. I was happy that overall you enjoyed your stay with us. I will be addressing the areas in the bathroom of the room you were staying in with the maintenance team here at the hotel and I apologize for any inconvenience this caused you. I do hope that we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Katharine

5 nachten verbleven in februari 2024
Reactie van Dirk Crokaert op 21 mrt 2024
Dear Katharine,Many thanks for your positive rating. I was delighted that you enjoyed your stay with us and I hope that you get the chance to come and see us again soon.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Susan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful
2 nachten verbleven in januari 2024
Reactie van Dirk Crokaert op 17 feb 2024
Dear Susan,Many thanks for your kind feedback. I was delighted that you enjoyed your stay with us and I hope we get the chance to welcome you back again in the future.My best regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a very British hotel in the classical sense but with very modern amenities. Perfect location. Lots of little touches like a personalized welcome card from the manager. Comfy bed with nice thick crisp cotton hotel sheets and duvet. TV screen that literally covers an entire wall. Rain shower. Incredibly friendly helpful staff. Concierge even managed to get us tickets to a sold out show in West End (which is walking distance.) Great bar. Lovely gardens and the best cream tea around. It's the only place we stay in London.
2 nachten verbleven in februari 2024
Reactie van Dirk Crokaert op 14 feb 2024
Dear Donna,Many thanks for taking the time to share your feedback. I was delighted that you enjoyed your stay with us and I do hope that we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A really classy hotel with wonderfully attentive and friendly staff. Will definitely return.
1 nacht verbleven in februari 2024
Reactie van Dirk Crokaert op 12 feb 2024
Dear Ian,Thank you so much for your kind words and I was delighted that you enjoyed your stay with us. I do hope we get the chance to welcome you back again in the near future.My best regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Jeffrey, Las Vagas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Dirk Crokaert op 20 mrt 2024
Dear Jeffrey,Many thanks for your positive rating and I do hope we get the chance to welcome you back again soon.My kindest regards,Dirk CrokaertGeneral Manager

2/10 – Ontzettend slecht

Debbie

3 nachten verbleven in januari 2024
Reactie van Neil op 1 feb 2024
Dear Debbie,I am so sorry that you did not enjoy your stay with us. If you wish to share further details of this please do feel free to contact me as the vast majority of the feedback we receive is always of a positive nature.My kindest regards,Neil AndersonDeputy General Manager

10/10 – Uitstekend

hee kuck

1 nacht verbleven in januari 2024
Reactie van Dirk Crokaert op 23 jan 2024
Dear valued guest,Thank you for your positive rating and I hope we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Mr M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
January Break
This was an excellent stay at this lovely hotel where the staff really looked after me. I hope to return again
1 nacht verbleven in januari 2024
Reactie van Dirk Crokaert op 21 jan 2024
Dear valued guest,Thank you for taking the time to share your feedback. I was delighted that you enjoyed your stay with us and I hope that we get the chance to welcome you back again in the future.My best regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Claire

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Montague was great
Everything about the Montague was great! It’s a nicely refurbished older hotel in a great location. Staff was amazing - so service oriented in so many ways. Nice restaurant and bar, very comfortable sitting room (although we never found time to enjoy it!)
5 nachten verbleven in januari 2024
Reactie van Dirk Crokaert op 20 jan 2024
Dear Claire,Thanks you so much for your kind feedback. I was delighted that you enjoyed your stay with us and I hope that we get the chance to welcome you back again in the near future.My best regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Sahra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Dirk Crokaert op 20 jan 2024
Dear Sahra,Thank you for your positive rating and I hope we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Dirk Crokaert op 10 jan 2024
Dear valued guest,Thank you for taking the time to share your rating following your recent stay with us. I was sorry that you were not completely satisfied with your stay with us.My kindest regards,Dirk CrokaertGeneral Manager

8/10 – Goed

Alison

3 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 8 jan 2024
Dear Alison,Thank you for your positive rating and I hope that we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is absolutely wonderful - super comfortable beds, great bar, impeccable service - we stayed in a standard King and it was so comfortable - would go back for sure!
2 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 8 jan 2024
Dear Victoria,Thanks you for your feedback. I was delighted that you enjoyed your stay with us and I hope we get the chance to welcome you back again soon.My best regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Stay
We had a wonderful stay at this lovely hotel - 5 nights between Christmas and New Years. The hotel staff is wonderful- they are warm, welcoming and helpful (even mailing my husband’s forgotten hat back). Everything from our room, afternoon tea, late evening g in the bar and breakfast (husband loved kippers every day) were great. We will be back.
5 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 31 jan 2024
Dear Michelle,I was so happy that you and your husband enjoyed your festive stay with us. I have already passed on your kind feedback to the team here and I hope we get the chance to welcome you back again soon.My kindest regards and renewed thanks,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 29 dec 2023
Dear Stephanie,Many thanks for your positive rating. I was delighted that you enjoyed your stay with us and I hope we get the chance to welcome you back again soon.My best regards,Dirk CrokaertGeneral Manager

8/10 – Goed

Paul

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service. Very small room. Cruise ships have bigger rooms. Judging from pictures on the hotel web site never would guess room be so small. Found dirty (hair) in shower when we checked in. Location of hotel a good 30 min walk to tourists areas.
2 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 27 dec 2023
Dear Paul, Many thanks for your feedback and I was glad you enjoyed your stay overall. All of our rooms are different, and we have many different categories, with more or less space, I would recommend looking at these for the next time you stay. I do hope we get the chance to welcome you back again in the near future. My kindest regards, Dirk Crokaert General Manager

10/10 – Uitstekend

Suzanne, Taylor

8 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 27 dec 2023
Dear Suzanne, Many thanks for your kind feedback and I hope we get the chance to welcome you back again in the near future. My kindest regards, Dirk Crokaert General Manager

10/10 – Uitstekend

JOHN, Thornhill

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This a beautiful small hotel adjacent to the British Museum. The staff are friendly, attentive and committed to ensure comfort and a great stay. Great food in the restaurant, atmosphere in the bar and central sitting with coffee in the morning and hot chocolate in the afternoon. Short walk to Russel Square tube Station gives quick access to the London sites and a direct connection to Heathrow. Will definitely stay again the next time we are in London.
3 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 25 dec 2023
Dear John, Many thanks for your kind feedback and lovely words about the team. I hope we get the chance to welcome you back again in the near future. My kindest regards, Dirk Crokaert General Manager

10/10 – Uitstekend

Anne

1 nacht verbleven in december 2023
Reactie van Dirk Crokaert op 25 dec 2023
Dear Anne, Many thanks for your kind rating and I hope we get the chance to welcome you back again in the near future. My kindest regards, Dirk Crokaert General Manager

10/10 – Uitstekend

jammy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything at the montague on the gardens was perfect to us, first of all the staff, extremely friendly, welcoming, helpful, nicely decorated room, very comfy beds . Me and my daughter stayed 5 nights, we only had a slight issue on our second night, but it was immediately corrected. The location is just perfect, few meters away from the British museum!. And the breakfast is just amazing. There is really nothing wrong to say, this is how every hotel of this class should be, really.
5 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 25 dec 2023
Dear Jammy, Many thanks for your kind words, and lovely comments about the team. they will be thrilled to read them. I do hope we get the chance to welcome you back again in the near future. My kindest regards, Dirk Crokaert General Manager

10/10 – Uitstekend

JAMES

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Dirk Crokaert op 25 dec 2023
Dear James, Many thanks for your lovely feedback and I hope we get the chance to welcome you back again in the near future. My kindest regards, Dirk Crokaert General Manager

10/10 – Uitstekend

John S

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable and welcoming. Friendly staff and comfortable property. Good location.
2 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 18 dec 2023
Dear John,Many thanks for your kind feedback following your recent stay with us. I was happy to read that you enjoyed your stay with us and I hope that we get the chance to welcome you back again in the near future.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Katherine

1 nacht verbleven in december 2023
Reactie van Dirk Crokaert op 18 dec 2023
Dear Katherine,Many thanks for your kind feedback. I was delighted that you enjoyed your stay with us and I hope that we get the chance to welcome you back again in the near future.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 16 dec 2023
Dear Valued Guest, Thank you so much for your kind feedback. It is greatly appreciated and I was so happy that you enjoyed your stay with us. I hope we get the chance to welcome you back again in the future. My best regards, Dirk Crokaert General Manager

10/10 – Uitstekend

Eric, Frederick

8 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 16 dec 2023
Dear Eric, Thank you so much for your kind feedback. It is greatly appreciated and I was so happy that you enjoyed your stay with us. I hope we get the chance to welcome you back again in the future. My best regards, Dirk Crokaert General Manager

10/10 – Uitstekend

Stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely lovely hotel and staff. From the minute we arrived we were made to feel welcome. Everyone we spoke to in the bar, restaurant and at reception was helpful and engaging. The room was lovely, very comfortable bed. Our new favourite hotel in london. We will definitely be back.
2 nachten verbleven in november 2023
Reactie van Dirk Crokaert op 15 dec 2023
Dear Stephanie,Thank you for taking the time to share your kind words. I was delighted that you enjoyed your stay with us and that the team here ensured you were taken care of. I do hope that we get the chance to welcome you back again in the near future.My best regards and renewed thanks,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

Tyrone

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent!!!
3 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 15 dec 2023
Dear Tyrone,Thank you very much for your kind feedback. I was delighted that you enjoyed the hospitality provided to you by the team and I hope we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel. Old style service with a great staff!
3 nachten verbleven in december 2023
Reactie van Dirk Crokaert op 10 dec 2023
Dear William,Thanks you so much for your positive review. I was delighted that you enjoyed the hospitality provided to you by the team and I hope we get the chance to welcome you back again in the future.My kindest regards,Dirk CrokaertGeneral Manager