Thank you for your feedback

THANK YOU SO MUCH FOR THE GOOD REVIEW I HOPE YOU HAVE GREAT DAY KIND REGARDS HOTEL PORTICO TEAM .

Geachte Scaramanga , Bedankt voor het schrijven van een beoordeling na uw recente verblijf bij ons hier in Hannover Hotel Victoria London. Ik wil graag van deze gelegenheid gebruik maken om u te bedanken voor uw opmerkingen en feedback met betrekking tot uw meest recente verblijf. We zijn heel blij dat uw verblijf bij ons een plezierige was. Zoals aangegeven, werkt ons team ongelooflijk hard om ervoor te zorgen dat alle gasten helemaal tevreden zijn. Ik zal je uiteraard geweldige feedback met hen geven, omdat ik weet dat ze blij zullen zijn dat ze je verwachtingen hebben kunnen bijstaan en overtreffen. Laat het ons alstublieft weten wanneer u terugkomt, want het zal een genoegen zijn u terug te verwelkomen. We zullen zeker de problemen onderzoeken die u hebt genoemd over uw zorgen. Een grote Dank u nogmaals voor zo'n positieve feedback en uw tijd. Ik hoop je in de niet al te verre toekomst weer te kunnen verwelkomen. Vriendelijke groeten, Viral Patel Manager

Dear Guest Thank you for taking the time to complete your review after you recent stay at Hanover Hotel Victoria. The feedback of our guests is important to us and I was genuinely sorry that we did not meet your expectations. I am very sorry to hear that the room was not big enough as expected. We do more than our best to meet all expectations of our guest. As security concern Hanover Hotel Victoria never compromise with it and we do have 24 hours reception and maintenance Staff who are ready to help anytime. I do hope that we would have the opportunity to welcome you back to our hotel in the future so that we have the opportunity to show you the standards that we strive to achieve. Kind regards Viral Manager

Beste gast, Bedankt voor het delen van uw ervaring na uw recente verblijf bij ons hier in The Hanover Hotel Victoria London. Het spijt ons te horen dat u moeilijkheden heeft gehad tijdens uw verblijf. Als het gaat om de grootte van Londen dan kunnen we er niet veel aan doen. Vanwege de ouderdom van het gebouw zijn we beperkt in omvang omdat we ons best hebben gedaan om de historische proporties van het gebouw in het hotel op te nemen. Ik wil hier graag aan toevoegen dat we een 24-uurs receptie en hotelonderhoudsteam hebben die alle problemen onmiddellijk kunnen verhelpen. Geen van de dingen waren bij Front Desk gemeld anders hadden we zelfs een andere kamer hebben aangeboden om uw verblijf comfortabel te maken. We verontschuldigen ons oprecht voor het ongemak. We zullen zeker de problemen onderzoeken die u hebt genoemd over uw zorgen. Gelieve onze oprechte verontschuldiging te accepteren voor het ongemak en ongemak dat u tijdens uw verblijf had. We hopen u in de toekomst weer te mogen verwelkomen in het Hanover Hotel om uw vertrouwen in onze gastvrijheid te herstellen. Ik wens je een geweldige dag verder !! Vriendelijke groeten, Viral Patel

Dear Guest,Thank you for your feedback. We're thrilled to hear that you enjoyed our excellent location. We hope to welcome you back soon.Best regards,The Management

Dear Guest,We're thrilled to hear that you had a delightful experience during your New Year's Eve stay with us. It's wonderful that you enjoyed the view of the London Eye, Big Ben, and the fireworks from your suite. Our staff is dedicated to ensuring our guests have a memorable time, and we're pleased they could contribute to your enjoyment.We hope to welcome you back for more special moments in the future.Best regards,The Management

Dear Guest,Thank you for choosing to stay with us and for your positive feedback. We're delighted to hear that you had a fab overnight stay and enjoyed our excellent location. Please accept our apologies for the inconvenience of carrying luggage up four floors, and we appreciate your understanding. We hope to welcome you back in the future for another enjoyable stay.Best regards,The Management

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our recently refurbished rooms comfortable and well-appointed. We look forward to welcoming you back to The Portico in the future.The Management

Dear Guest,Thank you for choosing to celebrate your daughter's 11th birthday with us. We're glad to hear you found our location convenient and our staff kind. We appreciate your feedback regarding the room size and cleanliness. We hope you and your daughter had a magical time in London, especially at The Making of Harry Potter!The Management

Dear Guest,Thank you for your feedback. We'll look into soundproofing measures to ensure a more peaceful stay in the future.Best regards,The Management

Dear Guest,Thank you for sharing your positive experience with us. We're pleased to know that you enjoyed our hotel's location in a nice neighborhood and found our pricing suitable for accommodating three people. It's great to hear that the modern bathrooms and comfortable beds contributed to your comfort. We're glad our staff provided helpful assistance during your stay. Your feedback is appreciated, and we look forward to welcoming you back in the future.Best regards,The Management

Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that our property was perfect for your last night in London and that you found the room nicely updated and clean. It's great that our bed configuration was suitable for your family's needs. We're pleased to know that our luggage storage service and convenient location near Victoria Station contributed to a successful stay. Your feedback is valuable, and we look forward to the opportunity to welcome you back in the future.Best regards,The Management

Dear Guest,Thank you for taking the time to share your experience with us. We're pleased to hear that you found the room and bathroom clean and updated, with a spacious shower and good water pressure. It's great that the room offered a comfortable amount of space compared to some other London hotels. Your comments about the bathroom size and breakfast are noted, and we appreciate your feedback. We hope you had an overall positive stay and look forward to the opportunity to serve you again.Best regards,The Management

Dear Guest,Thank you for your positive feedback. We're delighted to hear that you enjoyed the great service and found our property to be nice. It's also wonderful that you appreciated our breakfast offerings. Your comments are appreciated, and we look forward to welcoming you back in the future for another enjoyable experience.Best regards,The Management

Dear Guest,Thank you for sharing your experience with us. We're glad to hear that despite the lack of a lift, you found your room pleasant and comfortable. It's great that the hotel's location was convenient and suited your needs for the night. We hope you had an overall positive stay and appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to let us know.Best regards,The Management

Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the hotel's location convenient, the area quiet, and the staff welcoming. We apologize that the breakfast experience was disappointing for you. Your comments about the room size and bathrooms are noted, and we appreciate your observations. We're committed to improving our offerings and hope to provide a better experience in the future. We appreciate your feedback and the opportunity to serve you.Best regards,The Management