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Beoordelingen van Travelodge London Covent Garden

2.5 out of 5
Travelodge London Covent Garden
Drury Lane, 10, London, ENG

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 10 van 65 beoordelingen" "
Gastenscore: 8 - Goed. 25 van 65 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 65 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 65 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 65 beoordelingen" "

8,0/10

Netheid

7,4/10

Personeel en service

6,8/10

Staat van de accommodatie en faciliteiten

Beoordelingen

6/10 – Redelijk

Anoyk

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Erg jammer dat je je koffer niet alvast kon achterlaten bij aankomst, maar pas na 1500 uur bij het inchecken. Uiteindelijk gekozen tegen bijbetaling eerder in te checken. Dat kon dan vanaf 12.00 uur en kostte GBP 10,-. Ik ben dit anders gewend bij andere hotels in dezelfde prijsklasse. Kamer was verder prima en schoon.

6/10 – Redelijk

Geverifieerde reiziger

Great location
Hotel is situated in a great location. Easy access to the tube, bar, and shopping. Hotel is average but I would definitely come back for the location.

10/10 – Uitstekend

lesley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel close to Covent garden and theatre land
Room adequate for what we needed. £10 early check in charge so could dump our luggage. Breakfast really nice. Staff lovely

6/10 – Redelijk

Michael, Gig Harbor, WA

Positief: Netheid
Located in the theater district.
OK. Stay away from the 'old' section of the hotel. Be advised King size does not mean 'king' size. However, the bad is nearly a queen size bed. A true king size bed would not fit in the room.

4/10 – Matig

VLM, Winchcombe Gloucestershire

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Old, Dated and Stiflingly Hot - Good Location
Upon arrival, we were told we had a double room booked, I showed them my booking confirmation which clearly confirmed a family room for 2 Adults, 1 Child. The booking references were different, but the lady was lovely and spent 10-15 mins sorting us out. Having been sorted out, we were disappointed to find out we were not in the hotel we thought, when we booked we thought we were in the Travelodge advertised, which was a twin tower building on Drury Lane, however they also have another Travelodge across the street on High Holborn Road, this is where we were situated in a Family room on floor 12 (of 13). The room was very clean, but there was no fridge and it was absolutely unbearably hot, my poor 8 year old was boiling to touch, we spent 20 mins looking for the aircon before realising it had none............ This totally ruined our stay we literally couldn't bare to be in the room it was like a greenhouse. The beds were very very hard, could have coped with that had it not been so hot.

8/10 – Goed

kate, glasgow

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An alright hotel close to theatres/attractions
Budget hotel, clean, good breakfast, helpful staff and close to London attractions.

8/10 – Goed

P&J, St Helens

Hotel close to Covent Garden
Location fairly quiet. Three Underground stations in near location but quite a walk to hotel particularly if carrying luggage. Central for Covent Garden, Soho and Oxford St. Hotel recently refurbished. Room comfortable but basic. Would benefit from air conditioning. Hotel restaurant not used but appeared to be used by many guests.

6/10 – Redelijk

John

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Clean room - no air conditioning.
The good is that the room was clean, the hotel was walking distance to many of central London's attractions (Piccadilly Circus, the Thames River, London Eye), and inexpensive. Kids eat free for an all you can eat breakfast was also a deal and the breakfast was filling. The bad, and this is big for summer months, there is no air conditioning. There is a notice in the room about keeping the curtains closed during the day and opening the window at night to cool the room down. It was 82 while we were in London and we found the room to be uncomfortably warm. The day after we left the temperature rose to 92. I could not imagine being in the room. Also the vending machines were empty and ATM didn't work. Finally, unless you pay for it ahead of time, there is no early check in (they are firm on this point) and you cannot drop off your luggage early while you are waiting for check in.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Good location. Basic but clean.
The room was basic but clean, and the bed comfortable. No nice extras but you don't expect that for Travelodge prices. Some noise from outside, but that's hard to avoid in central London. Staff seemed to struggle taking names and reference numbers!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boa localização
Hotel bem localizado, próximo de metrô e pontos de interesse. Dispensa transporte para visitar várias atrações. Próximo ao metrô tem um supermercado. Vários locais para alimentação. O hotel é bem simples, tipo express. Não tem frigobar, nem telefone. Qualquer problema é necessário ir à recepção. O check-in começa às 15h e se você chegar cedo eles oferecem check-in antecipado por 10 libras. O hotel não dispõe de depósito de bagagem. Caso tenha que viajar tarde fica sem opção de onde deixar as malas depois do check-out.

10/10 – Uitstekend

ali, Bromsgrove

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent staff
Staff very helpful. Room very clean. Shower nice and hot. booked family room for 2 adults & 2 children but hotel had only received notification of 2 adults. Despite this they found us a family room quickly. breakfast very good value

6/10 – Redelijk

P J , Edinburgh

Negatief: Staat van de accommodatie en faciliteiten
just a little too functional
Booked 1 night in this hotel just as was making a quick visit to London to go to The Royal Opera I wasn't expecting luxury but overall the hotel reminded me of a tarted up back packer hotel it was clean and not uncomfortable but was quite frankly a little Spartan and some aspects were a tad shabby in places the real negative point was that there was a great deal made of the availability of late check out (12 noon) so I thought great! Lie in and a late breakfast before heading home. discovered at 10:30 next morning on arriving for breakfast that the cafe/ bar closes at 10:00! nowhere was this pointed out to us all in all fairly lacklustre customer service from a less than impressive hotel.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Great location at a low price
This hotel has a very good location. If low-cost is your prime motivation in a good location this is your choice. Unfortunately you have to drag your's suitcases up the stairs to get to the lobby. There are no phones in the room so you cannot get a wake up call. It is a no-frills clean location.

6/10 – Redelijk

Naz , Australia

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Standards
I've stayed in a few Travelodges however this one was extremely standard and a little disappointing. The location was great and walking distance from centre but the rooms and hotel needs a make over and more facilities provided in rooms. No fridges, no proper amenities etc.

4/10 – Matig

Louise, Norfolk, VA.

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Gone way down hill.
The fire alarm went off in the middle of the night 3 times and we were given an excuse that some pranksters had pulled the disabled cord. A disabled cord doesn't set the alarm off in every room! We were offered no apology whatsoever.

4/10 – Matig

Tim, NJ

Negatief: Personeel en service
Not so great
After being dropped off by a taxi, we walked up steps with our luggage to enter hotel. Unhelpful staff person sends us back down the steps with our luggage to their other facility after we checked it. She said it was across the street. Only a restaurant was across the street. My wife had to go back in to find out where we were supposed to go. Turns out that it was down the street then across the street. Would have been nice to have be told this. Got to the other facility with our bags, up to 12th floor and into room. Turns out there were no beds for the kids even though this was pre-booked. No phones are in any of the rooms, so my wife went back down 12 floors, across the street and down the block, back up the steps into the hotel to find out were the kids' beds are. My wife had to return to the room to let us know that we have to go back to another room in the original building. She couldn't call us since there were no phones. Back down 12 floors with luggage, across the street, down the block, up the steps yet again and into hotel, then down the hall, down the steps to the underground rooms (elevators do not go there). The bathroom shower and sink drains clogged up. Hallway carpets were stained. I really think the staff need some training. My wife was also annoyed with them. To top it off, when we inquired about a late check out on our last day, we were told it would cost 10 pounds (approximately $15). Needless to say, we did not do this.

8/10 – Goed

Pleasaunce, Belfast

Positief: Netheid, comfort kamer
Very handy to Covent Garden
Really comfortable bed. Didn't eat in the hotel and just stayed the one night but it was very handy and well priced for central London

8/10 – Goed

ian, sydney

Positief: Netheid, personeel en service en comfort kamer
Brilliant location
Great location for theatre land, west end etc. facilities very basic- eg no fridge, no telephone in room....but very comfortable generous sized room, very clean indeed. Good value for money ( for London, that is)...would definitely recommend and would stay there again myself. I was early to check in, and for a modest fee of £10 was given a room way before normal check in time. This is just as well, because I don't think there was anywhere to store my luggage, if no room had been available.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
For the price I was very impressed!
Central location for my theatre visit - comfy bed and sheets soft and white! Why pay more for frills I don't need? I will stay here every time now. Highly recommend for a theatre night or shopping week-end. Hearty breakfast was excellent value and perfect before my trip home.

8/10 – Goed

Jo, Wiltshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location for Covent Garden, West End & Soho
Welcoming and helpful staff and simple but clean and quiet rooms.

8/10 – Goed

Sue, Wyckoff NJ

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Basic Hotel in Great Location
I missed my flight home to the U.S. and the hotel I had stayed at previously was booked so a room was available here and I grabbed it. I was visiting my son at the London School of Economics which is right down the street so the hotel was super convenient. They only had a handicapped room which was fine with me. However, the bottom fitted sheet on the bed was so rough and pilled so I slept on top of the duvet cover. They needed to move my room the next day and thankfully the sheets in the new room were just fine. The room was very clean and quite large.

2/10 – Ontzettend slecht

Sarah , Wirral

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location good but wouldn't stay again.
Although the location was excellent, if I were to stay in London again I would sooner pay the extra for a good quality, clean hotel. Black hairs on the pull out bed, a meat ball and debris under the single bed. No duvet for the single bed! No phone in the room so I had to go to reception to ask for a duvet and then discovered back upstairs the chap didn't give me a duvet cover but some pillow cases! The view from our room 470 was of an abandoned building and on the ledge under our window was a thrown out pair of shoes and lots of cigarettes and other rubbish! So no, not what we are used to! Very disappointed.

10/10 – Uitstekend

family of four, a

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Easy access to the west end, covent garden and oxford st

2/10 – Ontzettend slecht

Mark, Glasgow

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful experience from start to finish
Upon arrival at the hotel, I dumped my cases and went for dinner. When I came back, I was sorting my case to be ready for the morning and I noticed a huge blood stain on the bedsheets. The evening receptionist gave me the key to another room (I had to move all of my cases myself AND THEN take the key back to reception). I was then moved to a 'Disabled Room' with no double bed which I had paid for.

8/10 – Goed

Woody, Covent Garden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfectly situated for the theatre and restaurants
Great time, only disappointment, know where to leave cases once checked out, if you want to hit the sights!

6/10 – Redelijk

Sue, Horsham

Positief: Personeel en service
Negatief: Netheid
Comfortable
A good location, basic but clean. I booked a double room and would have expected to find hand towels and bath mat, which unfortunately were not supplied. The bath towel was however clean.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location. Great price
2 night stay Thurs - Sat March 2015. Great location for Covent Garden and Soho. Loads of great independent bars and restaurants within walking diatance. Holborn Tube a 5 min walk away. Considering location hardly any noise from outside. We were in a large double room next to lift and thought it had broken down as didn't hear it once! Room basic but very clean and comfortable. Could do with a few more towels though. NCP car park under hotel. They do parking for guests for £18 per 24hours with a voucher from reception, which isn't really advertised anywhere and as a result we parked the cat miles away for similar price.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Value for money and convenient for central London
First impressions are not promising. The building is a tired concrete left over from the 60s or 70s. The entrance and foyer are very institutional/student union ish. Things don't improve as you go through to the lift lobby were there are multiple stains on the carpets and the lifts are similar to public transport lifts. However after that, the room was clean and comfortable. The front desk staff were very helpful and the location was free of disturbing traffic noise. Breakfast was again a bit institutional, but great value for money. This is a great value for money, functional bed in the heart of London. Not a treat or pleasure, but recommended.

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
ideal location but......
Booked for 2 adults & 3 children. Arrived to be gold we couldn't all stay in 1 room! They said we could have 2 rooms and wouldn't be charged for 2nd room! They were happy for me to put my 15 year old daughter in a room on her own on a different floor to us but for health & safety couldn't leave 5 in a room!!!

10/10 – Uitstekend

M & C, Derbyshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well located hotel for both theatre and shopping
Would recommend on location and on how friendly and helpful the hotel staff were. They were also very knowledgable on how to get to places via bus train or tube.

6/10 – Redelijk

C, NE England

Positief: Netheid
Clean basic base for west end and Covent Garden. Shower needs more pressure.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
Great location. Only basic amenities.
Stay was comfortable. Rooms are very basic and outdated.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Comfort kamer
Helpful staff, but room disappointing
The first room I was allocated was at the rear of the lift shaft and the sound of the lift moving could be heard inside the room, which lead to a bad night's sleep for me. I explained this to staff the following day and they were helpful in offering to move me to a different room instead. The second room was quiet, but small. I paid over £200 for 2-nights. I think that represents just 'ok' value for money. Granted, the hotel is centrally located, and hotels in London are expensive. However, the paint on the walls was scuffed, making it feel a bit shabby. The fittings are quite cheap and nasty e.g. the TVs are mounted on a board which made me think of a 1950's table-top (the clothes hanging space is made of the same stuff) and you get a plastic desk chair rather than an upholstered easy-chair. Neither of the rooms I stayed in had a bathtub, just a shower cubicle with a cheap shower curtain. No complimentary toiletries - soap is from dispensers attached to the walls (as in a public toilet). No hairdryer provided (although if you ask at reception you can borrow one). The price-tag does not include breakfast. All of this is probably fine, if you can get the room for the right price. The sheets and sanitary-ware were clean. The staff are friendly and helpful.

10/10 – Uitstekend

janet, london

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel near to theatres
had a lovely time took our granddaughter to theatre. next day went to science museum. hotel was within easy access of both venues,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location for theatre and museums
Good hotel. Very helpful staff. Would definitely recommend. Visited Covent Gardens the Lyceum theatre + science museum.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very convenient- near to the Cambridge Theatre for Matilda.

10/10 – Uitstekend

Patrik Jönsson

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kanon!
Mycket bra hotell med suveränt läge! Bra frukost med mycket att välja på. Rummen var rymliga och de rum vi hade var mot en bakgård så det var inget störande ljud från trafiken. Hjälpsam och vänlig personal. Mycket prisvärt hotell med perfekt läge!

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spartan
Good location but more like a hostel than a hotel - basic furniture, no hair drier , thin duvet, utility shampoo/soap - next time I'll stay somewhere with more creature comforts

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location - easy access
Pleasant stay, would have liked hair dryer in room. Is that ommission on your web site? Very nice staff - clean

8/10 – Goed

David, Edinburgh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Met my expectations and a bit more
Reception staff were friendly, room was clean and in a decent state of repair, everything worked, comfortable bed. Good location for Oxford street, Soho and Covent Garden. Lots of places to get dinner and breakfast close to the hotel.

6/10 – Redelijk

M.E., UK

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Convenient hotel near the Opera House
Efficient; helpful staff; very convenient location

8/10 – Goed

Diane, Aberdeen

Positief: Netheid, personeel en service en comfort kamer
Great location at a very reasonable price
Good value for money in an expensive part of the city. Very handy for tube and theatres. Clean, comfortable and surprisingly quiet. My only complaint is that there was no facility to leave bags. I didn't use the restaurant or bar as they didn't look very inviting.

6/10 – Redelijk

D & J, devon

Positief: Personeel en service
Close to theatres.
Good overall,we liked the fact that for £10 we could check in earlier.We would have liked blankets & a hairdrier to have been provided.

6/10 – Redelijk

Roberto

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
hotel bien posicionado y habiacion muy limpias
decepcinante el no poder dejar la maleta en alguna habitacion, ya que el vuelo salia por la noche y no teniamos donde dejarlas

8/10 – Goed

simon , west mids

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Location location location
Great location in the heart of everything. Perfect for west end or Leicester square. Exactly what you expect from a travel lodge. Could of done with a luggage storage area

8/10 – Goed

Steph, cannes

Positief: Netheid, personeel en service
Très bon rapport qualité prix.
hôtel tres bien situé à 2minutes seulement du metro. Personnel accueillant et serviable.

10/10 – Uitstekend

Marilyn, Birmingham UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location central for the West End
Really enjoyed the hotel have been previously. Hotel informed me if you book with Expedia they have difficulty receiving the payment from yourselves so had to pay again when arriving there.

10/10 – Uitstekend

zehra, a

Positief: Netheid, personeel en service en comfort kamer
Excellent service by staff
Kriss and Leon helped tremendously with everything ! Had been messed about by Expedia but kriss did everything to calm me down in the nicest most professional way ! Both days , they did everything possible to make up for the nightmare I had with Expedia ! Highly recommend to all! But please arrange kept luggage facilities ! Only thing that puts me off travel lodge

2/10 – Ontzettend slecht

laura

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very average
Not usually one to moan but not happy at all with the price I paid. Bathroom smelt of drains and not exactly clean. Room was very average and bed was like a brick. Had to pay an extra £10 to go up to my room 30 minutes earlier even though it was ready. Would not stop here again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
satisfactory
My hotel room was directly beside the lifts on the 10th floor but didn't hear any noise from them. There was some noise from the streets but better than most hotels i've stayed in in London. The facilities had no frills but provided what I needed. I would stay here again happily.