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Beoordelingen van Sapphire Beach Club Resort

3 out of 5
Sapphire Beach Club Resort
147 Lowlands, Cupecoy Beach, Lowlands

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 92 van 445 beoordelingen" "
Gastenscore: 8 - Goed. 113 van 445 beoordelingen" "
Gastenscore: 6 - Redelijk. 122 van 445 beoordelingen" "
Gastenscore: 4 - Matig. 58 van 445 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 445 beoordelingen" "

6,8/10

Netheid

6,8/10

Personeel en service

6,8/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rare nasmaak
Kamer zag er in eerste instantie netjes uit. Maar alles was een beetje gammel. Lichten werkten niet. En de stop voor de afvoer vam het bad was afwezig. Ook was de kamer niet netjes schoon. Personeel was vriendelijk maar onwetend. Toch hebben ze me goed geholpen. Ivm de covid-19 ben ik een dag korter geweest. Dit is perfect opgelost. Compliment hiervoor
2 nachten verbleven in maart 2020

6/10 – Redelijk

Wiemer H.

Negatief: Personeel en service
vergane glorie
Hotel met vergane glorie. Eens mooi geweest maar nu met achterstallig onderhoud. Liften die niet werken en dat al meer dan een jaar. Wij zijn in november geweest en er was niets te beleven. Geen bar/ restaurant in hotel. Winkeltjes die niet meer bestaan. Geen gratis wifi. Wifi moet je kopen met een kaart en kan maar door 1 toestel gebruikt worden. Ook in directe omgeving geen restaurantjes of gezellige barretjes. Alleen een casino. Geen direct strand bij het hotel ook al doen foto's dat vermoeden. Voor kinderen ook niets te doen.

10/10 – Uitstekend

Mery Melissa De La

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the room! The staff are lovely and friendly.
3 nachten verbleven in april 2024
Reactie van Management op 1 mei 2024
Thank you for taking the time to give an excellent rating for your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it.

6/10 – Redelijk

Tivoneyea

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Management op 1 mei 2024
Thank you for taking the time to give a rating for your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it.

4/10 – Matig

Sanda Fleurival and Samuel

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Too dirty. It’s old and stink in the room.
3 nachten verbleven in april 2024
Reactie van Management op 1 mei 2024
Thank you for taking the time to give a rating for your recent stay at Sapphire Beach Club Resort. Your feedback is highly helpful to improve the Resort's service.

8/10 – Goed

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Marble tiling
8 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Thank you for taking the time to give a good rating with regards to your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it.All the best!

10/10 – Uitstekend

Coetta

Positief: Netheid
Property is fabulous. Condo is so spacious and the cleanliness is impeccable. All staff are professional and accommodating. Would definitely stay here again.
4 nachten verbleven in april 2024
Reactie van Management op 26 apr 2024
Thank you for taking the time to make a review with regards to your recent stay at Sapphire Beach Club Resort. Your commendations and kind words to the Resort and staff are highly appreciated. We will wait for your return.

10/10 – Uitstekend

Bertha Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was 👍 great
2 nachten verbleven in april 2024
Reactie van Management op 16 apr 2024
Thank you for taking the time to give a excellent rating to Sapphire Beach Club Resort. The Resort highly appreciates it.

4/10 – Matig

Denise

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property is older and it's in need of a face-lift. The rooms, although kept clean are so outdate that the toilets have water stains, the grout in tiles in bathroom are dirty and property condition can truly use some updates. The staff was very polite, accommodating and rooms were always clean. Dining options were limited and the food was mediocre.
3 nachten verbleven in april 2024
Reactie van Management op 13 apr 2024
Thank you for taking the time and effort to make a review about your recent stay at Sapphire Beach Club Resort.Your comments are important to us. We will convey your kind words about the staff. Looking forward to your return.

4/10 – Matig

robert

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
we've been to sapphire beach for many years and it has definitely gone down hill. The water pressure in our room went out at least 4 times and had to wait quite awhile. The front desk didn't give and direction or any help at all. If you wanted a cup of coffee you had to pay $1.50. only one choice for dinner each nite. It was a very unsatisfactory stay and we will NOT stay there again!!
9 nachten verbleven in maart 2024
Reactie van Managememt op 13 apr 2024
Thank you for taking the time to make a review about your current stay at Sapphire Beach Club Resort. The Resort regret to know that your vacation expectations were not met. Neverthleas, your comments are valuable to us and will take into consideration.Given the chance, the Resort wish to welcome you again with a better vacation experiences.

10/10 – Uitstekend

Jo A

3 nachten verbleven in maart 2024

10/10 – Uitstekend

Roeneal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Management op 12 apr 2024
Thank you for taking the time to give Sapphire Beach Club Resort an excellent rating. The Resort highly appreciates it.

8/10 – Goed

Alfredo Comparini, woburn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and ocean view. Well kept and staff and service was excellent. Unfortunately the freezer and the bathroom exhaust was not working, and could not be fixed.
7 nachten verbleven in april 2024
Reactie van Management op 12 apr 2024
Thank you for taking the time.to make a review about your current stay at Sapphire Beach Club Resort. Your comments are valuable to us. The Resort appreciates your kind words for the staff.Looking forward forward for your next trip at the Resort.

2/10 – Ontzettend slecht

Kayla

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The bathroom shower didn't work, the toilet barely flushed, the room was dirty and smelled musty. Issues checking in and the key card didn't work.
1 nacht verbleven in april 2024
Reactie van Management op 13 apr 2024
Thank you for taking the time and effort to make a review about your current stay at Sapphire Beach Club Resort. The Resort regret to know that your vacation expectations were not met. Nevertheless, your comments are important to us and will take into consideration to better improve service.

10/10 – Uitstekend

Naomi

5 nachten verbleven in april 2024
Reactie van Management op 10 apr 2024
Thank you for taking the time to give us an excellent rating. Your review gives upliftment to the SBC Team to provide quality service.Looking forward to welcoming you again in the future.

8/10 – Goed

Camelo

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Large rooms and bathroom. Great water pressure and beautiful views of the ocean and the lagoon. For the price this property is an excellent choice for groups of four.
2 nachten verbleven in april 2024
Reactie van Management op 9 apr 2024
Thank you for making the effort to write a review about your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates your commendations and recommendations.We wish to welcome you again in the future.

8/10 – Goed

martine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
H
5 nachten verbleven in maart 2024
Reactie van Management op 8 apr 2024
Thank you for taking time to give arating with regards to your recent stay at Sapphire Beach Club Resort.The Resort highly appreciates it.

4/10 – Matig

Marie

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
Odeur pas agréables
2 nachten verbleven in april 2024
Reactie van Management op 8 apr 2024
Thank you for taking time to give a rating with regards to your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates for your further feedback and such will be taken into consideration to improve Guest's satisfaction.Looking to welcoming you again in the future.

2/10 – Ontzettend slecht

José

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Management op 8 apr 2024
Thank you for taking time to give a rating with regards to your recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it if you could give us further feedback to improve our service.

8/10 – Goed

Sashalee

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Would definitely book again⭐️⭐️⭐️⭐️
1 nacht verbleven in april 2024
Reactie van Management op 8 apr 2024
Thank you for taking time give a good rating with regards to your recent stay at Sapphire Beach Club Resort.The Resort highly appreciates it.

6/10 – Redelijk

Melissa??

Reisde met een groep
I didn’t like the smell of the room. The bartender lady was very rude! Overall, I love that the hotel was out of town and the pool set up at nights is chef kiss
3 nachten verbleven in maart 2024
Reactie van Management op 8 apr 2024
Thank you for taking time to give a review with regards to your recent stay at Sapphire Beach Club Resort, St. MaartenYour feedback is valuable to us and such will be taken into consideration to improve Guest's vacation experience.Looking to welcoming you again in the future.

4/10 – Matig

Manalastas

2 nachten verbleven in maart 2024
Reactie van Management op 16 apr 2024
Thank you for taking the time to give the Sapphire Beach Club Resort a rating. You comments are highly valuable to us and further details of your concern will be taken into consideration. Please do not hesitate to communicate.

2/10 – Ontzettend slecht

Yolande Celeste

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are disgusting. Never cleaned. Not one day of hot water. Never stay here again
5 nachten verbleven in maart 2024
Reactie van Management op 8 apr 2024
Thank you for taking time to give a review with regards to your recent stay at Sapphire Beach Club Resort. Your feedback will be taken into consideration and will be verified to improve Guest's vacation experience.We are hoping that your next experience will more memorable.

4/10 – Matig

Giomar

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff didn’t want to take my visa for checking in had to drive so far to get cash
2 nachten verbleven in maart 2024
Reactie van Management op 22 mrt 2024
Thank you for taking the time to rate your recent stay at Sapphire Beach Club Resort. The Resort accepts VISA as mode of payment; however, a verification about your statement will be done.Thank you and Resort is looking forward to your next stay

8/10 – Goed

Pierson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Management op 22 mrt 2024
Thank you for taking the time to rate your recent stay at Sapphire Beach Club Resort. Your rating is highly appreciated.

6/10 – Redelijk

Jennifer

Reisde met partner
Positief: Personeel en service
I think this property was really nice at one time. It needs some Quality Control for maintenance and cleaning now. The beach is very small with strong waves. Neighboring properties look bad, and the Sapphire seems to be in some kind of ownership transition. Staff was very nice & helpful. They obtained taxies and recommended watching the crazy people (getting blow off the beach by airplanes) at the Driftwood Bar -- a far better place than the crowded Sunset Beach Bar.
2 nachten verbleven in maart 2024
Reactie van Management op 18 mrt 2024
Thank you for taking time and effort to make a review with regards to your recent stay at Sapphire Beach Ckub Resort. Your comments are valuable to us and willtake into consideration. Your kind words towards the staff are highly appreciated. Looing to welcoming you again in the future.

8/10 – Goed

Keith Edward

Positief: Personeel en service
Location is good close to beaches and restaurants. Better cooking utensils is required and property conditions in the units are dated and could use some upgrades. Pool area is nice and a good location to meat other residents.
12 nachten verbleven in februari 2024
Reactie van Management op 12 mrt 2024
Thank you for taking time to make a review. Your comments are valuable to us. Rest assure that recommendations are taken into consideration.Looking forward to welcoming you again.

8/10 – Goed

Andrea

Reisde met partner
Positief: Netheid, personeel en service
The hotel is amazing, the rooms are very spacious definitely looking to comeback
3 nachten verbleven in maart 2024
Reactie van Management op 11 mrt 2024
Thank you for taking time and effort to submit a review about your stay at Sapphire Beach Club Resort. We are pleased that the Resort had met your vacation expectation.s. We will surely look forward for your return.

8/10 – Goed

Audric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is great.
4 nachten verbleven in maart 2024
Reactie van Management op 11 mrt 2024
Thank you for taking time to make a review. The Resort is happy that your vacation was great. We highly appreciate your commendation.

8/10 – Goed

Elias Anthony

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed our stay great location needs to be updated
14 nachten verbleven in februari 2024
Reactie van Management op 7 mrt 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort. We highly appreciate it.

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is very friendly and helpful
3 nachten verbleven in februari 2024
Reactie van Management op 4 mrt 2024
Thank you for taking time to write a review about Sapphire Beach Club Resort. Your kind words are very much appreciated.Looking forward to welcoming you again.

10/10 – Uitstekend

MIGUEL ANGEL DEL MONTE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Management op 21 feb 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort. We are pleased that the Resort had met your vacation expectations. We wish to welcome you again in the future.

8/10 – Goed

Freddie, Columbus

Reisde met partner
Positief: Netheid, personeel en service
Overall, the location was great for my wife and I. Very quiet and lowkey, however that came at a price as the facility itself is in need of some TLC. Very outdated property with so much potential. We did not spend much time in the resort, but we encountered several issues. Our safe needed to be replaced, our air conditioner was not very cool considering how hot it was there, and lastly we had a very loud refrigerator. The parking was also a bit difficult as it was first come, first serve, with limited space. While I mentioned some things that would deter someone from staying, I implore you to not allow that to be the case because the location is great and the staff was pleasant.
4 nachten verbleven in februari 2024
Reactie van Management op 16 feb 2024
Thank you for taking time to make a review with regards to your recent stay at Sapphire Beach Club Resort, St. Maarten. Your comments are very important to us and will be note. We highly appreciate your commendation and looking forward to welcoming you again with a better vacation experience.

8/10 – Goed

Ana

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel
2 nachten verbleven in februari 2024
Reactie van Management op 13 feb 2024
Thank you for taking the time to rate your recent stay at Sapphire Beach Club Resort. The Resort hight appreciates it.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely at the Saffire
Always a perfect welcome, a lovely room looking at the ocean, and perfect to think, pray, do some writing and enjoy the beaches. Now with needing a cane, I still felt that everything was fine, easily accessible.
6 nachten verbleven in januari 2024
Reactie van Management op 13 feb 2024
Thank you for taking the time and effort to make a review about your recent stay at Sapphire Beach Club Resort. We are pleased to know that you had a wonderful and convenient vacation. The Resort is always ready and happy to welcome you.

8/10 – Goed

Ida

Reisde met een groep
6 nachten verbleven in januari 2024
Reactie van Management op 22 jan 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.The highly appreciate it. Looking forward to welcoming you again.

6/10 – Redelijk

Keith

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1st staying at this location
The hotel was away from all the activities Hot tub on balcony was out of service Frig stopped working Toilet did not flush completely and continue to run Restaurant had good food , but needed additional staff
7 nachten verbleven in januari 2024
Reactie van Management op 22 jan 2024
Thank you for taking time and effort to make a review . Your comments are valuable to us and concerns will be highly noted.We are still looking forward to welcoming you again in the future.

8/10 – Goed

judith

Reisde met familie
Positief: Personeel en service, voorzieningen
Marcia was amazing - I would return because of her!!! Other staff was very nice as well. The price is reasonable. The rooms needs a little refreshing. Such as a nice coat of paint
4 nachten verbleven in januari 2024
Reactie van Management op 11 jan 2024
Thank you for taking time and effort to make a review with regards to your recent stay at Sapphire Beach Club Resort.Your comments are valuable to us. Your kind words to the staff will be conveyed accordingly. Looking forward to welcoming you back.

6/10 – Redelijk

Rudy

Reisde met familie
Il y a un effort à faire à la réception pour les clients français certains circuits électriques ne fonctionnaient pas
4 nachten verbleven in december 2023
Reactie van Management op 11 jan 2024
Thank you for taking time to make a review with regards to your recent stay at Sapphire Beach Club Resort.Your comments are valuable to us and will take into consideration.

8/10 – Goed

Joseph, New City

1 nacht verbleven in januari 2024
Reactie van Management op 10 jan 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.The Resort highly appreciates it.

10/10 – Uitstekend

Alla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent cleaning service
13 nachten verbleven in december 2023
Reactie van Management op 10 jan 2024
Thank you for taking time and effort to make a review with regards to your recent stay at Sapphire Beach Club Resort.The Resort highly appreciates your kind words for the services.

6/10 – Redelijk

Samuel

1 nacht verbleven in januari 2024
Reactie van Management op 11 jan 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.Your ratings are valuable to us. Looking forward to welcoming you back.

8/10 – Goed

Priscilla Velisa

3 nachten verbleven in december 2023
Reactie van Management op 11 jan 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.Your ratings are valuable to us. The Resort highly appreciates it. Looking forward to welcoming you back.

2/10 – Ontzettend slecht

Astrel

5 nachten verbleven in december 2023
Reactie van Management op 22 jan 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.Based on your rating , we regret to know that the Resort was not able to meet your vacation expectations. Nevertheless, your comments are valuable to us. Feel free to communicate for anything we can assist to make your next vacation more memorable.

6/10 – Redelijk

Melvin

Reisde met partner
Positief: Personeel en service
4 nachten verbleven in december 2023
Reactie van Management op 11 jan 2024
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort.Your ratings are important to us and the Resort appreciates it.

4/10 – Matig

Darren

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I greatly appreciated the secure private underground parking facility, offering an added layer of safety with its robust metal gate that exclusively responds to your room key. The staff was notably friendly and accommodating. Regrettably, my experience was somewhat dampened by the pervasive scent of mold that filled the rooms, creating an overpowering atmosphere. Additionally, the air conditioning in my room struggled to function effectively, and I encountered issues with certain lights not working. Despite these challenges, the standout feature of my stay was undoubtedly the exceptional staff who went above and beyond. Overall, I would rate my experience as poor, bordering on average, with the commendable service being a saving grace.
1 nacht verbleven in december 2023
Reactie van Management op 2 jan 2024
Thank you for taking to make a review with regards to your recent stay at Sapphire Beach Club Resort. We regret for not meeting all your vacation satisfaction; however, such comments are valuable to us. Moreover, your kind words to the staff will be conveyed and the Resort highly appreciates it.Looking forward to welcoming you again.

10/10 – Uitstekend

Saint-Chrisnor

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Management op 21 dec 2023
Thank you for taking time to rate your recent stay at Sapphire Beach Club Resort. We highly appreciate it.

8/10 – Goed

Eddy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Management op 21 dec 2023
Thank your for taking time to rate you recent stay at Sapphire Beach Club Resort. The Resort highly appreciates it.

6/10 – Redelijk

Dwayne

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I had numerous issues upon check in. The THIRD room was good. Quiet A/C worked well but wifi was spotty.My rating would of been lower if it wasnt for the friendly and helpful staff. Poor limited food at pool bar and the bartender also had to cook.Quiet laid back area in Cupecoy with dining and beaches nearby. Property is showing its age and needs a renovation.Wide range of quality in the rooms. Some MUCH better than others.
14 nachten verbleven in december 2023
Reactie van Management op 2 jan 2024
Thank you for taking to make a review with regards to your recent stay at Sapphire Beach Club Resort. Your comments are valuable to us and the Resort highly appreciates it.Looking forward to welcoming you again.

8/10 – Goed

Rene

Reisde met een groep
Staff was very pleasant, weekly entertainment schedule for guests to indulge.
1 nacht verbleven in december 2023
Reactie van Managment op 12 dec 2023
Thank you for taking time to make a review with regards to your recent stay at Sapphire Beach Club Resort. We are happy to know that your vacation was pleasant and you enjoyed the Resort activities .Looking forward to welcoming you again.