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Beoordelingen van Radisson Blu Hotel Lusaka

5 out of 5
Radisson Blu Hotel Lusaka
19029 Great East Road, Private Bag E10, Arcades, Lusaka

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 202 van 397 beoordelingen" "
Gastenscore: 8 - Goed. 140 van 397 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 397 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 397 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 397 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nicolaas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019
Reactie van GM op 6 mei 2019
Dear Nocolaas, Thank you for your feedback regarding your time at Radisson Blu Hotel Lusaka it is invaluable to us. We always aim to ensure that our guests have a pleasant and enjoyable time with us. We hope to welcome you back to our hotel in the near future. Best regards, Johan Klang General Manager

8/10 – Goed

N A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2018
Reactie van Assistant General Manager op 26 nov 2018
Dear Valued Guest, thank you for taking the time to review our hotel. Your feedback is very valuable to us. We always do our best to ensure that our guests have a wonderful and enjoyable time with us. We hope to potentially see you back soon at the hotel. Kind Regards, Johan Blaauw Assistant General Manager

8/10 – Goed

Marcel, Netherlands

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Trendy hotel, large rooms but no african ambiance
It is a very nice hotel, large clean rooms. Pretty trendy and fashionable. Though you might prefer the Taj Pamodzi which has a more local (african) ambiance.
Reactie van Nils Rothbarth op 13 jun 2015
Dear Marcel, Thank you for taking the time to write a review on your stay with us. On behalf of the entire team, I am pleased to read that you liked our hotel. I look forward to welcoming you back in the near future. Regards, Nils Rothbarth General Manager

10/10 – Uitstekend

Peter, Gouda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed en ruim opgezet hotel
Prima hotel met alle voorzieningen die je wenst. Veilig en up to date. Aan de rand van Lusaka. Vriendelijk en goed personeel.
Reactie van Nils Rothbarth op 21 feb 2015
Dear Peter, Thank you for taking the time to write a review on your recent stay with us. We are pleased to know that you had a wonderful stay, furthermore that you appreciated many aspects and amenities of the hotel. We look forward to welcoming you back in the near future and further exceeding your expectations. Regards, Nils Rothbarth General Manager

8/10 – Goed

van der Putten, Amsterdam

Positief: Netheid, staat van de accommodatie en faciliteiten
Goed hotel, matige service
Het hotel is goed gelegen, in de buurt van twee winkelcentra and langs de grote weg naar het vliegveld. Mooie kamers en gratis Wifi. Alles goed geregeld behalve twee minpuntjes: 1) De waterdruk op de derde verdieping is slecht waardoor douchen onprettig is. 2) Afspraken worden vaak niet nagekomen: heb 2x gevraagd om een andere kamer, maar niet gebeurd en de taxi die besteld zou worden om naar het vliegveld te gaan bleek niet gebeld te zijn. Veder een goed hotel.
Reactie van Nils Rothbarth op 11 okt 2014
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay with us. We are sorry your stay did not meet your expectations; we are however grateful for this feedback as it enables us to right any wrongs. Please be assured your comments have been taken on board. We hope this one off experience will not prevent you from staying with us again in the near future. Warm Regards Nils Rothbarth General Manager

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Nils Rothbarth op 24 mei 2014
Dear Valued Guest, Thank you for taking the time to rank your overall experience during your stay here at Radisson Blu Hotel Lusaka. We appreciate your feedback We look forward to welcoming you back during your next visit to Lusaka. Kind Regards Nils Rothbarth General Manager

8/10 – Goed

w.duits

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good new hotel
A good stay, all new, good bed, big room and good bathroom, free wifi is a plus friendly service, problems with check out, bill took long to compose and amex payment was not possible
Reactie van Nils Rothbarth op 24 mei 2014
Dear Valued Guest, Thank you for taking the time to write such a thoughtful review of your stay here at the Radisson Blu Hotel Lusaka. I was delighted to read that you found many aspects of the hotel to your satisfaction. Please be assured that your points have been taken on board. We look forward to welcoming you back in the near future Kind Regards Nils Rothbarth General Manager

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel. Will stay again.
2 nachten verbleven in april 2024

6/10 – Redelijk

Muzonde Moffat, LONDON

Positief: Netheid, personeel en service
•Elevator of the right as you enter the lobby not working foe 3 days •Bathroom tub rails broken •Water in tub not emptying when finished bathing •Strange how my expensive perfume was removed from the room by cleaning staff, though was brought back my cleaning supervisor, said was removed by mistake when she removed the dinner plates but i never ever ordered remove service •staff are very helpful, they swapped my room when i reported the broken rail and water not draining issue (thanks kelvin, works in lobby) • i stay here mostly because of the ease in parking and accessing my room
6 nachten verbleven in april 2024
Reactie van GM op 25 apr 2024
Dear Moffat,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We appreciate your continued support, honesty and we also appreciate you pointing out the excellent service you received from our Ambassadors specially the one mentioned. Your commendation will be passed on to him. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned. It is good that the team acted fast in order to make your stay pleasant and it is also good that your aired out your concerns. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

Jeremy, DULLES

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent experience
1 nacht verbleven in april 2024
Reactie van GM op 18 apr 2024
Dear Jeremy,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka.

10/10 – Uitstekend

Judyth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to major malls but yet secluded in its own right. The Staff are professional and very helpful
2 nachten verbleven in februari 2024
Reactie van GM op 13 feb 2024
Dear Judyth,Thank you for taking the time to give us feedback on your recent experience with us.We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

8/10 – Goed

Brian

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Lovely Stay
Great stay, beautiful place and central to my business.
2 nachten verbleven in januari 2024
Reactie van GM op 3 feb 2024
Dear Brian,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

8/10 – Goed

Heike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 31 dec 2023
Dear Heike,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon. Thank you so much. Johan Klang, General Manager Radisson Blu Hotel Lusaka

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice overall stay. Room was clean and good
3 nachten verbleven in december 2023
Reactie van GM op 31 dec 2023
Dear David,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon. Thank you so much. Johan Klang, General Manager Radisson Blu Hotel Lusaka

2/10 – Ontzettend slecht

Charlotte

2 nachten verbleven in december 2023
Reactie van GM op 3 feb 2024
Dear Charlotte,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

KFHIZ

2 nachten verbleven in december 2023
Reactie van GM op 27 dec 2023
Dear Guest,Thank you for taking the time to give us feedback on your recent experience with us.We appreciate your review and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

10/10 – Uitstekend

Keith, Gillespie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van GM op 19 dec 2023
Dear Keith,Thank you for taking the time to give us feedback on your recent experience with us.We appreciate your review and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

10/10 – Uitstekend

Moses

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van GM op 7 feb 2024
Dear Moses,Thank you for taking the time to give us feedback on your recent experience with us.We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

10/10 – Uitstekend

Henry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My Stay at Radisson Blu Lusaka
My stay was amazing, the service I received particulary from Winfridah Kalonde and Chondo Funda was outstanding, they are a credit to this hotel. These are true customer focussed people and I just want to highlight how previleged you are to have them as part of your staff team at Radisson Blu Lusaka. They are your true ambassadors. Of great customer service.
4 nachten verbleven in december 2023
Reactie van GM op 16 dec 2023
Dear Henry,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors specially the ones mentioned. Your commendation will be passed on to them. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

6/10 – Redelijk

olubunmi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice spot but the toilet needs to be refreshed. It won’t flush
2 nachten verbleven in december 2023
Reactie van Rob op 10 dec 2023
Well noted and the matter has been escalated to the concerned team.

10/10 – Uitstekend

Claudia Maira

5 nachten verbleven in november 2023
Reactie van GM op 22 nov 2023
Dear Claudia,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

Smart

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good response to room service
2 nachten verbleven in oktober 2023
Reactie van GM op 1 nov 2023
Dear Smart,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

8/10 – Goed

Camille

4 nachten verbleven in oktober 2023
Reactie van GM op 1 nov 2023
Dear Camille,Greetings to you.Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

Roland Marko, Halifax

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my wife stayed here as we were visiting my friend & his wife for his 40th birthday. We rented 2 rooms and both rooms were spacious, clean and modern. Washrooms are modern with standing showers and separate tub. The only item I would ask to be added to the rooms would be a microwave. Other than that, the staff assisted us when requested, and the door men always greeted us with a smile. I appreciated that. This is an excellent hotel for those visiting Lusaka and want a “home” as you see family or travel around the different regions.
3 nachten verbleven in augustus 2023
Reactie van GM op 31 aug 2023
Dear Roland,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusak

8/10 – Goed

Roland

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van GM op 21 aug 2023
Dear Roland,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review and your feedback is very important to us. We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

Natsai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely stay!
1 nacht verbleven in juli 2023
Reactie van GM op 27 jul 2023
Dear Natsai,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much.Johan Klang,General Manager,Radisson Blu Hotel Lusaka.

10/10 – Uitstekend

Edward

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van GM op 18 jul 2023
Dear Edward,Thank you for taking the time to give us feedback on your recent experience with us. We appreciate your review, and your feedback is very important to us.We always try our best to deliver the best possible service and hope to potentially see you again soon.Thank you so much. Johan Klang, General Manager Radisson Blu Hotel Lusaka.

10/10 – Uitstekend

Victor

2 nachten verbleven in juni 2023
Reactie van GM op 5 aug 2023
Dear Victor,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

Muhammad

2 nachten verbleven in mei 2023
Reactie van GM op 25 jun 2023
Dear Muhammad,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General ManagerRadisson Blu Hotel

10/10 – Uitstekend

David

2 nachten verbleven in mei 2023
Reactie van GM op 5 jun 2023
Dear David,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

8/10 – Goed

Everlee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property was quite nice. Staff were all VERY nice. I especially would like to recognize Lwamba, head concierge, for addressing our concerns. I paid for extra day to ensure immediate access to rooms upon arrival, but there was still a delay even though I had several email communications with the hotel staff. Room with separate twin beds was not ready. Requested rooms on same floor, side by side, or very close to each other, and that was not done upon my arrival. Eventually got all issues resolved and enjoyed my stay. Laundry service fees are very high - charge by piece, not by weight, but was offered discount as conciliation for other issues. The staff were all so nice that I would stay there again.
11 nachten verbleven in mei 2023
Reactie van GM op 31 mei 2023
Dear Everlee,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors specially the ones mentioned. Your commendation will be passed on to them.Please accept my sincere apologies for the shortfalls you encountered as you have mentioned in your review. We do accept failure in lack of proper internal communication and timely execution to your requests. We are glad that everything was eventually resolved and your stay was pleasant. We will ensure to correct all areas that caused failure so that a similar situation should not happen. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

ANN

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful service
1 nacht verbleven in mei 2023
Reactie van GN op 31 mei 2023
Dear Ann,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

8/10 – Goed

IBRAHIM

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely friendly staff
1 nacht verbleven in april 2023
Reactie van Guest Review op 6 mei 2023
Dear IBrahim,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

10/10 – Uitstekend

Louis

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Great hotel, facilities are amazing. Breakfast was really good and the staff were nice. The only real issues I had with the place are that I didn’t get the type of room that I booked, but the room was nice and spacious anyway. The other thing is the airport shuttle is extortionate. $35 would be a lot if you were transferred by yourself, but I was transferred in a full minibus, so at $35 each that’s $400+ for a 25 min drive
5 nachten verbleven in maart 2023

10/10 – Uitstekend

Elmarie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
perfect business trip hotel always good for value and close to my customers
3 nachten verbleven in maart 2023
Reactie van Guest Review op 6 mei 2023
Dear Emarie,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us and that our food and services met your expectations.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

6/10 – Redelijk

hussein

Zakenreiziger
Positief: Personeel en service
Good
5 nachten verbleven in maart 2023
Reactie van Guest Review op 6 mei 2023
Dear Hussein,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel . Its clear from your feedback that we did not meet some of your exceptions, kindly share what challenges you experienced during you stay with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

10/10 – Uitstekend

Rudo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Big spacious rooms, soaking tub and cleanliness
2 nachten verbleven in februari 2023
Reactie van Guest op 6 mei 2023
Dear Valued Guest,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

8/10 – Goed

Franck

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It has a modern setup, spacious and clean. The entire staff is very respectful and professional
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Never John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
3 nachten verbleven in december 2022
Reactie van Guest op 6 mei 2023
Dear Never John,Greetings to you.Thank you so much for taking the time to give us feedback on your recent visit to our Hotel and we are pleased to note that you had an amazing experience with us.Your feedback is very valuable to us and we hope to see you again in the very near future.Yours Sincerely,Johan Klang,General Manager

8/10 – Goed

Taylor

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2022
Reactie van GM op 21 nov 2022
Dear Taylor,Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us.We are delighted to note that you enjoyed the great hospitality of our Ambassadors.We hope to see you again for yet another memorable experience.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

8/10 – Goed

alex, huskisson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms v large, nicely appointed, super clean tidy, with everything you need. Room service dinner better than usually experienced in other hotels. Staff v nice. Breakfast a little disappointing, coffee machine broke down between 1st 2nd cups, hot food not very appetising. Otherwise all round v good I'd certainly stay again. Thanks !
1 nacht verbleven in november 2022
Reactie van GM op 20 nov 2022
Dear Alex,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned. We have since placed the machine on a new routine maintenance to ensure proper functioning. We have however been advised that it normally malfunctions when constantly in use especially with high occupancy. The inconvenience caused is deeply regretted. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

Chikwekwe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Commitment and attentiveness of the entire staff. The hotel is also very clean. This hotel is absolutely worth every penny you pay.
11 nachten verbleven in oktober 2022
Reactie van GM op 20 nov 2022
Dear Chikwekwe,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

byron e

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The restaurant had excellent food, but I did think it was a little pricey. However, it's an excellent restaurant!
1 nacht verbleven in oktober 2022
Reactie van GM op 20 nov 2022
Dear Byron,Thank you so much for taking the time to let us know how your experience was. We appreciate your review and your feedback is very important to us.Kindly share with us what items you ordered so that we can review and advise accordingly.We hope to see you again for yet another memorable experience.Johan Klang,General ManagerRadisson Blu Hotel Lusaka

10/10 – Uitstekend

byron e

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, outstanding staff, excellent on site location, and fantastic overall stay!
4 nachten verbleven in oktober 2022
Reactie van GM op 20 nov 2022
Dear Byron,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Hotel, Lusaka . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our Ambassadors. It is always a pleasure to have you as our Guest and on behalf of all the Ambassadors at Radisson Blu Hotel, Lusaka , I look forward to welcoming you back.Sincerely, Johan Klang,General ManagerRadisson Blu Hotel, Lusaka

10/10 – Uitstekend

Esther

2 nachten verbleven in augustus 2022
Reactie van Radisson Blu Team op 24 aug 2022
Dear Esther,We appreciate your great feedback. Thank you for staying with us and we look forward to host you soon

10/10 – Uitstekend

Fiona

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were nice and efficient
1 nacht verbleven in augustus 2022
Reactie van Radisson Blu Team op 24 aug 2022
Dear Fiona,We appreciate your great feedback. Thank you for staying with us. We look forward to host you again soon

10/10 – Uitstekend

Sipho, Lusaka

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Yusuf

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Tinashe

1 nacht verbleven in juli 2022

6/10 – Redelijk

Heike

Positief: Netheid
1 nacht verbleven in juni 2022
Reactie van GM op 15 jun 2022
Dear Heike, Thank you so much for taking the time to give feedback on your recent visit to our Hotel. Your feedback is valuable to us and we endeavor to act or rectify any misgivings. Kindly share with us what had happened and what caused you to give us a low score. This will help us rectify and correct any ills, misgivings or misrepresentations that might have been put across. As stated, your feedback is valuable to us, we look forward to your response and above all we look forward to being of service to you again. Thank you so much. Johan Klang, General Manager Radisson Blu Hotel, Lusaka