Four Seasons-accommodaties in Madrid

'We stayed 4 nights. The floor in the entrance hall is old and looks tired. When we checked out we were surprised by the amount to be paid extra. We were charged an outrageous amount for 8 small bottels of Evian water. The water was placed everyday on the side of the wash basin and not in the minibar so we assumed these bottels to be complimentary. It is very dangerous in Bogota to take a cab randomly in the streets so we asked the hotel to call us a cab every time we went out. Turned out we paid...

'I am a light sleeper and I could easily hear music being played which kept me up. The room had dust around it.. for such an expensive hotel I would have expected a cleaner room and no noise. Besides that the staff was very nice.'