he good : friendly staff at the front desk, comfortable beds, amazing showers.
The "?" : at the entrance you have to drag your suitcases down a great marble staircase, no ramp, no help. The room is nicely appointed if you like the minimalist style, but there is no desk, the TV is hanging on the wall with a narrow shelf under it.. Although I am sure there are better rooms in the hotel, but my room felt like a fancy cell.. dark and depressing with a tiny window in the corner that wouldn't close properly and facing a dinky inner shaft with pipes and hardware exposed. Not so tightly closed window allowed some smells from the laundry to penetrate the room. The attempt to beautify this disastrous view by hanging colored dolls does not work ! At the rate of over $350 (Canadian) a night, I could get a much better room in the area. Two bottles of water in the fridge clearly marked "free for elite members only". Any attempt to turn on the TV failed. Overall, stayed in similar hotels in the area with much larger and comfortable rooms at the same price point.
FINALLY : a total NO-NO : cleaning staff entered the room without knocking while I was still there, and way ahead of check-out time The window here cut me off in the middle of a word, it has to be AREA not ARE
