Kameruitzicht

Beoordelingen van NH Collection Madrid Gran Vía

4 out of 5
NH Collection Madrid Gran Vía
Gran Via 21, Madrid, Madrid

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 625 van 830 beoordelingen" "
Gastenscore: 8 - Goed. 154 van 830 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 830 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 830 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 830 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

chantal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2022
Reactie van Eduardo Falces - Guest Relations Manager op 25 feb 2022
Dear Chantal, All the NH Collection Gran Via team thanks you for choosing our hotel for your stay here. If you come back we will try to make your stay even better. Best regards,

10/10 – Uitstekend

Govert, Diemen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfecte locatie met weer vriendelijk personeel welke zelfs een plekje in de skabar reserveerde voor ons. Echter duurde het zeer lang voordat iemand in de gaten had dat we er zaten om te bestellen. Maar verder was alles top
3 nachten verbleven in september 2021
Reactie van Eduardo Falces - Guest Relations Manager op 24 okt 2021
Dear Govert, Thank you for stay at NH Collection Gran Via and for sharing your experience. Best regards,

10/10 – Uitstekend

Ralph

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Een fantastisch hotel op een hele gunstige plek, vriendelijke bediening mooie kamers. kortom ik zal zeker terug komen.
2 nachten verbleven in augustus 2021
Reactie van Eduardo Falces - Guest Relations Manager op 28 aug 2021
Lieber Ralph, Vielen Dank für Ihre netten Kommentare. Aufrichtig

8/10 – Goed

CARINA, Houston

Reisde met partner
Positief: Netheid, personeel en service
The property is nice, but not out of this world. Entrance is poorly decorated, small & tight. Room: OK to small. Restaurant was good, but expensive. Breakfast: not worth the extra $. Bar: rude servers wouldn't give my husband a glass of scotch to bring to our room for me while we were getting ready to go out.
3 nachten verbleven in april 2024

10/10 – Uitstekend

miren

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in april 2024
Reactie van María Martín - Guest Relations op 24 apr 2024
Dear Miren, Thank you for taking the time to share your recent experience at the NH Collection Gran Vía. We are delighted to know that you had an excellent stay with us!We look forward to welcoming you back soon.Warmest regards,

10/10 – Uitstekend

Ana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service, hotel very clean and staff friendly.
2 nachten verbleven in april 2024
Reactie van María Martín - Guest Relations op 10 apr 2024
Dear Ana,Thank you for choosing us during your visit to Madrid. We are delighted to know that you had an excellent stay and that you enjoyed our cleanliness and the human factor, which is so important to us.We look forward to welcoming you again in the near future!Warmest regards,

8/10 – Goed

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, clean rooms, spectacular rooftop bar. The only downside was the noise heard from the street in the very late and very early mornings.
2 nachten verbleven in april 2024
Reactie van María Martín - Guest Relations op 10 apr 2024
Dear Kimberly,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía! We are pleased to read that you enjoyed our excellent location, along with your room and the Sky Bar on the 9tth floor. We are sorry to read that you were disturbed by the noise from the street. If you decide to return to Madrid, we would love to have the opportunity to welcome you back and make your stay a memorable one!Sincerely,

10/10 – Uitstekend

Stephen Eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located to everything - great view from room and roof
5 nachten verbleven in maart 2024
Reactie van María Martín - Guest Relations op 10 apr 2024
Dear Stephen,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía! We greatly appreciate your feedback and are pleased to know that you had an excellent stay with us in the heart of Madrid. We look forward to welcoming you back in the near future!Sincerely,

10/10 – Uitstekend

Christa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in a gorgeous corner suite with a very large and beautiful terrace. The location was incredible and the room very comfortable. We would definitely stay here again.
3 nachten verbleven in februari 2024
Reactie van María Martín - Guest Relations op 10 apr 2024
Dear Christa,Thank you for taking the time to share your recent experience at NH Collection Gran Vía! We greatly appreciate your feedback and are glad to read that you had an excellent stay with us and enjoyed your room and beautiful balcony. We look forward to welcoming you back in the near future!Best regards,

10/10 – Uitstekend

Miry

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location, the bathroom size and the room.
2 nachten verbleven in maart 2024
Reactie van Bianca Fotea - Guest Relations op 30 mrt 2024
Dear Miry,It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Gran Via. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Uitstekend

Nestor, Southwest Ranches

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent place
4 nachten verbleven in maart 2024
Reactie van María Martín - Guest Relations op 27 mrt 2024
Dear Nestor,Thank you for taking the time to share your recent experience at NH Collection Gran Vía. We greatly appreciate your comments and are pleased to know that you had a excellent stay with us. We look forward to welcoming you to Madrid soon!Best regards,

10/10 – Uitstekend

Kavitha, Maple

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is conveniently located for first time visitors. Staff were courteous and overall good experience
2 nachten verbleven in maart 2024
Reactie van Bianca Fotea - Guest Relations op 24 mrt 2024
Dear Kavitha,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Gran Via. It satisfies me to read that your overall impression of the Hotel is so good and that you found our location and human factor so outstanding.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

8/10 – Goed

Mihaela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very conveniently located, the staff was courteous and accommodating. The room was clean and well appointed; however, for me and my husband the mattress and pillows were not comfortable (too firm).
2 nachten verbleven in maart 2024
Reactie van Bianca Fotea - Guest Relations op 24 mrt 2024
Dear Mihaela,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in maart 2024
Reactie van Bianca Fotea - Guest Relations op 25 mrt 2024
Dear Patrick,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Uitstekend

Ujjwal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Bianca Fotea - Guest Relations op 13 apr 2024
Dear Ujjwal,Thank you very much for taking a moment of your time to review your stay with us.We are delighted to know that your stay has been so pleasant and of course, I guarantee that reviews like yours are what make our motivation to improve and offer the best possible service grow every day.We hope to have the opportunity to welcome you on numerous occasions in which you can now consider your home in Madrid.

10/10 – Uitstekend

LUIS, Port St. Luice

Reisde met partner
Positief: Voorzieningen
Great location, knowledge staff. Within walking distance to many tourists attractions. Would recommend.
4 nachten verbleven in maart 2024
Reactie van María Martín - Guest Relations op 18 mrt 2024
Dear Luis,Thank you for taking the time to share your recent experience at NH Collection Gran Vía. We are thrilled to know that you enjoyed our central location and we provided you with exceptional service.We look forward to welcoming you back soon!Best regards,

10/10 – Uitstekend

Jorge, Keller

2 nachten verbleven in maart 2024
Reactie van María Martín - Guest Relations op 10 apr 2024
Estimado Jorge,Gracias por dedicar unos minutos de su tiempo a compartir su valoración sobre su reciente estancia en NH Collection Gran Vía. Nos alegramos de que pudiera disfrutar de una excelente experiencia en el hotel.¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,

10/10 – Uitstekend

Jorge, Keller

2 nachten verbleven in maart 2024
Reactie van María Martín - Guest Relations op 10 apr 2024
Estimado Jorge,Gracias por dedicar unos minutos de su tiempo a compartir su valoración sobre su reciente estancia en NH Collection Gran Vía. Nos alegramos de que pudiera disfrutar de una excelente experiencia en el hotel.¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,

10/10 – Uitstekend

MIGUEL ANGEL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Atención
2 nachten verbleven in februari 2024
Reactie van María Martín - Guest Relations op 2 mrt 2024
Estimado Miguel Ángel,Gracias por compartir su valoración en relación a su reciente estancia en NH Collection Gran Vía. Nos complace saber que disfrutó de una excelente estancia con nosotros y esperamos darle la bienvenida de nuevo en un futuro cercano.Atentamente,

10/10 – Uitstekend

Sanyah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect service and bedroom and bathroom we’re cleaned
Reactie van Bianca Fotea - Guest Relations op 16 feb 2024
Dear Sanyah,I would like to thank you for the time that you have spent in giving us you opinion about our Hotel.All the team at NH Collection Gran Via have a main goal: providing memorable experiences to our guests, and we feel very satisfied when we achieve it. Your words are the best motivation for us to continue working in the same way and give to our clients a high quality service.I hope that you will find the opportunity to come back to Madrid and we look forward to welcoming you again.

10/10 – Uitstekend

Lee

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel when you’re jet lagged! Close the windows and not a peep of the central city location gets through. The blackout curtains are also perfect. Sleep whenever you want! The staff are excellent, and the facilities too. The only slight disappointment was that there are no vegan options in the restaurant but I’m finding that’s more common in Spain than other countries. The views down Gran Via from the balconies are also spectacular!
3 nachten verbleven in februari 2024
Reactie van Bianca Fotea - Guest Relations op 16 feb 2024
Dear Lee,It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Gran Via. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. On the other hand, we will inform our restaurant about your great mention regarding vegan options.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Uitstekend

Yosy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Bianca Fotea - Guest Relations op 24 mrt 2024
Dear Yosy,First of all, I would like to thank you for choosing the NH Collection Gran Via during your last stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again.Best regards,

10/10 – Uitstekend

emiliano

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel , best opción in Madrid
4 nachten verbleven in februari 2024
Reactie van Bianca Fotea - Guest Relations op 16 feb 2024
Dear Emiliano,First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Uitstekend

Luis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My favorite part about the property was the location but also the layout of the room and of course that we got a single queen size bed.
3 nachten verbleven in februari 2024
Reactie van María Martín - Guest Relations op 12 feb 2024
Dear Luis,Thank you for taking the time to share your recent experience at NH Collection Gran Vía, we are pleased to know that you enjoyed our outstanding location and your room. We look forward to welcoming you back soon!Best regards,

10/10 – Uitstekend

Eduardo, Adliswil

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente la experiencia en el NH Collecion gran vía Repetiré seguro
1 nacht verbleven in februari 2024
Reactie van María Martín - Guest Relations op 12 feb 2024
Estimado Eduardo,Gracias por compartir su valoración en relación a su reciente estancia en NH Collection Gran Vía. Nos complace saber que disfrutó de una excelente experiencia con nosotros. ¡Esperamos verle de nuevo muy pronto!Atentamente,

10/10 – Uitstekend

Gaston R

Reisde met familie
The staff was friendly, helpful and overall excellent.
5 nachten verbleven in februari 2024
Reactie van María Martín - Guest Relations op 10 feb 2024
Dear Mr. Álvarez,It was a real pleasure to host you in Madrid, we greatly appreciate your feedback and are pleased to know that we met your expectations and provided you with outstanding service.We look forward to welcoming you back soon!Best regards,

10/10 – Uitstekend

Brenda

8 nachten verbleven in januari 2024
Reactie van Bianca Fotea - Guest Relations op 24 mrt 2024
Estimada Brenda,Muchas gracias por tomarse un momento de su tiempo en valorar su estancia con nosotros.Estamos encantados de saber que su estancia ha sido tan placentera y desde luego, le garantizo que valoraciones como la suya son las que hacen que nuestra motivación en mejorar y ofrecer el mejor servicio posible crezca cada día.Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.

10/10 – Uitstekend

Cristian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love everything of these place.
1 nacht verbleven in januari 2024
Reactie van María Martín - Guest Relations op 31 jan 2024
Dear Cristian,Thank you for taking the time to share your recent experience at NH Collection Gran Vía! We were delighted to host you in the heart of Madrid and are pleased to know that you had a wonderful stay with us. We look forward to welcoming you back in the near future!Best regards,

10/10 – Uitstekend

Cecilia Yuen Sze

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van María Martín - Guest Relations op 31 jan 2024
Estimada Cecilia,Gracias por compartir su reciente experiencia en NH Collection Gran Vía. Nos alegramos de que disfrutara de una excelente estancia con nosotros. ¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,

8/10 – Goed

Stephen

3 nachten verbleven in december 2023
Reactie van Bianca Fotea - Guest Relations op 24 jan 2024
Dear Stephen,I would like to thank you for the time that you have spent in giving us you opinion about our Hotel.All the team at NH Collection Grn Via have a main goal: providing memorable experiences to our guests, and we feel very satisfied when we achieve it. Your words are the best motivation for us to continue working in the same way.I hope that you will find the opportunity to come back to Madrid and we look forward to welcoming you again.Best regards,

8/10 – Goed

Carlos, Boqueron

Reisde met huisdieren, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
LOCATION IS VERY GOOD, PET FRIENDLY. GOOD BREAKFAST. THE ROOF ACCESS ALLOWS EVERYONE TO PASS BY THE GUEST ELEVATOR AND I CONSIDER IT UNSAFE. WHEN A GUEST GETS INTO THE ELEVATOR SOMEONE CAN GET IN.
5 nachten verbleven in januari 2024
Reactie van Bianca Fotea - Guest Relations op 24 jan 2024
Dear Carlos,Greetings from NH Collection Gran Via!First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.

10/10 – Uitstekend

Dylan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Bianca Fotea - Guest Relations op 20 jan 2024
Dear Dylan,First of all, I would like to thank you for choosing the NH Collection Gran Via during your last stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again.

10/10 – Uitstekend

Katherine margarita

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super recomendada; de los hoteles de la gran via es el mejor que me hospedado, muy amables; dispuestos y el hotel super limpio
4 nachten verbleven in januari 2024
Reactie van Bianca Fotea - Guest Relations op 20 jan 2024
Estimada Katherine Margarita,En primer lugar, muchísimas gracias por habernos elegido para su estancia en Madrid y en segundo lugar, queremos agradecerle su dedicación al compartir con nosotros tanto su percepción como su excelente valoración.Me alegra comprobar que todo como bien refleja su puntuación, ha sido de su agrado durante su escapada con nosotros. Es un verdadero orgullo y placer comprobar que a través de nuestro trabajo creamos experiencias únicas. Sus amables palabras son la motivación perfecta para que todos/as trabajemos en la misma línea. Esperamos tener la oportunidad de recibirles en numerosas ocasiones en la que ya pueden considerar su casa en Madrid.Atentamente,

10/10 – Uitstekend

Virgilio

3 nachten verbleven in januari 2024
Reactie van María Martín - Guest Relations op 31 jan 2024
Estimado Virgilio,Gracias por compartir su reciente experiencia en NH Collection Gran Vía. Nos alegramos de que disfrutara de una excelente estancia con nosotros. ¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,

10/10 – Uitstekend

AlMeqdad

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very welcoming staff, and great daily housekeeping.
3 nachten verbleven in januari 2024
Reactie van María Martín - Guest Relations op 9 jan 2024
Dear AlMeqdad,Thank you for choosing NH Collection Gran Vía during your stay in Madrid. We were delighted to host you in the heart of the city and are pleased to know that you received excellent service. We look forward to welcoming you back in the near future!Best regards,

10/10 – Uitstekend

Ruiou

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located. We spent 2 nights there. You can see the NYE fireworks from the rooftop. They have doors for the windows and black out curtains so it’s quiet from the busy streets but be careful you might sleep in until 2pm… all good for us but make sure to set your alarm if you have plans for the next day.
2 nachten verbleven in december 2023
Reactie van María Martín - Guest Relations op 9 jan 2024
Dear Ruiou,Thank you for taking the time to share your recent experience at NH Collection Gran Vía. We are thrilled to know that you enjoyed NYE from the Sky Bar on the 9th floor! A unique experience indeed. We look forward to welcoming you back soon!Best regards,

10/10 – Uitstekend

Welton

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van María Martín - Guest Relations op 8 jan 2024
Estimado Sr. Costa,Gracias por compartir su experiencia en Madrid y por elegirnos para alojarse en el corazón de la ciudad. Nos alegramos de que disfrutara de una feliz estancia en NH Collection Gran Vía y esperamos volver a verle pronto.Atentamente,

10/10 – Uitstekend

Veronica A

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
City Center
Smack center in Madrid…subway right next to you.
4 nachten verbleven in december 2023
Reactie van María Martín - Guest Relations op 8 jan 2024
Dear Veronica,Thank you for choosing NH Collection Gran Vía during your stay in Madrid, we were delighted to host you in the heart of the city and are pleased to know that you enjoyed our central location.We would love to welcome you back again soon!Warm regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location is perfect. Hotel is clean and staff were very helpful all the time
4 nachten verbleven in december 2023
Reactie van María Martín - Guest Relations op 31 jan 2024
Dear Mr. Sarkar,Thank you for taking the time to share your recent experience at NH Collection Gran Vía. We were delighted to host you in the heart of Madrid and are pleased to read that you enjoyed our location and cleanliness. I will make sure to communicate your kind comments to the entire team to further motivate them to provide memorable experiences for our guests. We look forward to welcoming you back in the near future!Best regards,

10/10 – Uitstekend

Will

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van María Martín - Guest Relations op 8 jan 2024
Dear Will,Thank you for sharing your review regarding your recent experience at NH Collection Gran Vía. We are pleased to know that you had an excellent stay with us and look forward to welcoming you back in the near future!

10/10 – Uitstekend

Jacqueline

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, roof top - coffee is not good.
3 nachten verbleven in november 2023
Reactie van María Martín - Guest Relations op 8 jan 2024
Dear Jacqueline,Thank you for taking the time to share your recent experience at NH Collection Gran Vía, we greatly appreciate your feedback and are pleased to know that you had a great stay with us.Looking forward to welcoming you soon!Best regards,

10/10 – Uitstekend

Ivett

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van María Martín - Guest Relations op 8 jan 2024
Estimada Ivett, Gracias por compartir su valoración sobre su reciente estancia en NH Collection Gran Vía. Nos alegramos de que su experiencia con nosotros fuera tan positiva.¡Esperamos darle la bienvenida de nuevo pronto!Atentamente,

10/10 – Uitstekend

Teresita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel is in an excellent area. Loved the rooftop bar amd the shops nearby.
4 nachten verbleven in december 2023
Reactie van María Martín - Guest Relations op 23 dec 2023
Dear Teresita,Thank you for taking the time to share your recent experience at NH Collection Gran Vía, we were delighted to host you in the heart of Madrid and are pleased to know that you enjoyed the rooftop on the 9th floor and all the activities and life around the hotel.We look forward to welcoming you back soon!Best regards,

10/10 – Uitstekend

Jair

3 nachten verbleven in december 2023
Reactie van Bianca Fotea - Guest Relations op 20 jan 2024
Dear Jair,First of all, I would like to thank you for choosing the NH Collection Gran Via during your last stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again.Best regards,

10/10 – Uitstekend

Diego, Quito

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Álvaro de Ramos - Concierge & Guest Relations op 18 dec 2023
Dear Diego,We were delighted to welcome you to NH Collection Gran Via and are pleased to know that your stay with us was up to your expectations.We look forward to welcoming you back soon!Best regards.

10/10 – Uitstekend

Tomas, Cairo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Álvaro de Ramos - Concierge & Guest Relations op 17 dec 2023
Estimado Tomás,Muchas gracias por dedicar unos minutos a darnos su opinión acerca del hotel y los servicios prestados. Saber que su estancia han alcanzado su nivel de satisfacción y que el hotel ha estado a la altura de sus expectativas es la motivación perfecta para todo el equipo para seguir trabajando en la misma línea. Esperamos poder recibirle de nuevo pronto.Atentamente.

10/10 – Uitstekend

Jorge

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, staff and service. Really friendly management and nice roof top.
3 nachten verbleven in december 2023
Reactie van Álvaro de Ramos - Concierge & Guest Relations op 16 dec 2023
Dear Jorge,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía.We appreciate your feedback and are delighted to learn that you enjoyed your stay and that you highlight un such a positive way our location and the service provided by our team. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Sincerely,

10/10 – Uitstekend

ismail

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed stay due to excellent service
4 nachten verbleven in oktober 2023
Reactie van Álvaro de Ramos - Concierge & Guest Relations op 16 dec 2023
Dear Ismail,Thank you very much for choosing NH Collection Gran Vía and for the time you have taken to share with us your comments about your recent experience with us.It is a pleasure for us to know that you have enjoyed your stay at our hotel and that we have met your expectations.We hope to welcome you in the near future to provide you again with another memorable experience.Sincerely.

8/10 – Goed

IBRAHEEM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Álvaro de Ramos - Concierge & Guest Relations op 14 dec 2023
Dear Ibraheem,Thank you very much for taking a moment to write about your experience at the NH Collection Gran Vía. We are glad to know that you enjoyed your stay with us. We hope to welcome you again soon. Best regards

10/10 – Uitstekend

REGINEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and comfortable
Nice
2 nachten verbleven in december 2023
Reactie van Álvaro de Ramos - Concierge & Guest Relations op 14 dec 2023
Dear Reginel,Thank you for taking the time to share your review about your recent stay with us. We greatly appreciate your feedback and are happy to see such a high rating.We look forward to welcoming you back in the near future!Best regards.