Bar (ter plaatse)

Beoordelingen van NH Collection Madrid Suecia

5 out of 5
NH Collection Madrid Suecia
Marqués de Casa Riera 4, Madrid, Madrid

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 795 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 146 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 1003 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi centraal gelegen hotel
Modern hotel met centrale ligging. Meest bezienswaardigheden op loopafstand. -Ruime inloopdouche met grote regendouche. -comfortabel bed -rooftopbar aanwezig al zijn drankjes aan prijzige kant. -uitgebreid ontbijtbuffet met op verzoek gerecht uit de keuken -goede wifi -veel gezellige restaurants op loopafstand -prijs kwaliteit kan beter
2 nachten verbleven in januari 2024
Reactie van Alberto del Ser Guest Relations Department op 9 feb 2024
Dear Martin, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Uitstekend

Miguel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Diego Esteban Guest Relations Department op 12 nov 2023
Estimado Miguel, Gracias por tomarse el tiempo de dejarnos un comentario y una reseña acerca de su estancia.Nos complace saber que disfrutó su tiempo con nosotros. Esperamos verlo de regreso pronto

10/10 – Uitstekend

Yolanda Danielle van der

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Toplocatie, heel vriendelijk personeel en heel mooi dakterras!
3 nachten verbleven in mei 2022
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 11 jun 2022
Dear Yolanda Danielle, I would like to thank you for the time that you have spent in giving us your opinion about our Hotel, it is a pleasure to hear such a kind review. At the NH Collection Suecia our main goal is to provide our guests with memorable experiences and your comments help us to succeed. It is a pleasure to know that you found our very friendly and that you liked our rooftop. We hope to welcome you back on your next trip to Madrid.

8/10 – Goed

P.G.

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed zaken hotel met goed ontbijt.
1 nacht verbleven in januari 2022
Reactie van Yasmin Mancuso Guest Relations Department op 23 jan 2022
Dear P.G I would like to thank you for the time that you have spent in giving us your opinion about our Hotel, it is a pleasure to hear such a kind review. We hope to welcome you back on your next trip to Madrid. Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was perfect! We got great service from checkin to checkout. Upon arrival our room was not ready but we where very early. They took our suitcases and kept them for us. We did not had to ask for this. When we came back later, our room was ready with the suitcases already in the room. We got a room upgrade and free late checkout as part of the Expedia rewards program gold membership. The room was very nice, clean and quiet. It featured a nice shower and bath. There was freshly cut fruit waiting for us on the desk and when we came back the same evening after dinner, the put out a soft blanket next to our beds with our slippers set next to it for the next morning! This really made us feel special! The lobby area and rooftop terrace are very nice! As a hotel guest you get free acces tot the rooftop bar. This is a real plus! Next time in Madrid we wil definitely stay here again. NH left a very good impression with us! Also the location of the hotel is perfectly, between the big park and the city centre.
2 nachten verbleven in maart 2019
Reactie van GR op 14 mrt 2019
Dear Guest, Thank you so much for sharing your feedback in regards to your recent stay with us. It is always a pleasant moment to hear a guest's satisfying experience, and we are glad to know that you found our service, our staff, our rooms and facilities to be of your preference as it is something our team takes pride in. We try to pay attention to the details and create a magic moments for our guests. Thank you for your generous words. We look forward in welcoming you back for another memorable experience in the near future. Warm regards, Katarina Knaga Guest Relations

8/10 – Goed

Louis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2019
Reactie van Rocío Sánchez Carmona op 13 feb 2019
Dear Louis, It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a really nice stay at this hotel. The room was very very clean. The hotel is close to the best attractions in Madrid. Almost everything was at a walking distance. The staff was so nice and warm. This was emphasized by leaving an attention on my birthday in the room. I appreciated this very much! We will definitely come back again.
2 nachten verbleven in februari 2019
Reactie van Rocío Sánchez Carmona op 11 feb 2019
Dear guest, It is an honor to read such positive and wonderful words regarding to our staff service and rooms. Our everyday effort is to succeed and improve in every possible way. As the entire satisfaction of our guests is our priority, it was a pleasure for us to do this detail for your birthday. I hope that you will find a chance to come back to our Hotel in the near future. Best Regards,

10/10 – Uitstekend

HIROAKI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Alberto del Ser Guest Relations Department op 1 mei 2024
Dear Hiroaki, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Uitstekend

Florian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exzellente Hilfe für diverse Fragen durch die zuvorkommenden Rezeptionsmitarbeiter.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Freya, KIRKLAND

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This a great hotel in a really good location. Very walkable to all the great areas and places to visit in Madrid and at the same time on a slightly quieter street. The hotel has a really nice vibe to it. Clean rooms with comfy beds. Helpful staff. Amazing rooftop bar too.
2 nachten verbleven in april 2024
Reactie van Alberto del Ser Guest Relations Department op 30 apr 2024
Dear Freya,Thank you so much for taking the time to share your positive experience. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

Ariadna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotels I stayed. Great services, staff and rooms
7 nachten verbleven in april 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 25 apr 2024
Dear Ariadna,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

Shelley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved pretty much everything about the hotel. We looked terribly out of place (we are well into our 70’s) but were never made to feel that way. The staff are all lovely and very helpful. A shout out to Concierge Veronica for exceptional service! Lots of youthful energy. Our stay was a delight.
13 nachten verbleven in april 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 25 apr 2024
Dear Shelley,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 25 apr 2024
Dear Richard,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Uitstekend

Elyse

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff really went above and beyond after I made a mistake in my booking.
3 nachten verbleven in april 2024
Reactie van Diego Esteban Guest Relations Department op 18 apr 2024
Dear Elyse,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

8/10 – Goed

Stéphane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 25 apr 2024
Dear Stèphane,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Uitstekend

ramy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the property was really good. The rooftop is great. p
2 nachten verbleven in april 2024
Reactie van Diego Esteban Guest Relations Department op 18 apr 2024
Dear Ramy,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 – Uitstekend

David, Linden

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing: stuff, food, location
2 nachten verbleven in april 2024
Reactie van Diego Esteban Guest Relations Department op 18 apr 2024
Dear David,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

Pablo, houston

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Freindly staff. Nice bathroom. good matress.
2 nachten verbleven in april 2024
Reactie van Verónica Moreno. Guest Relations Department op 13 apr 2024
Dear Pablo,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Kind regards,

10/10 – Uitstekend

Marco Antonio

Reisde met partner
Positief: Netheid
Todo muy bien!
2 nachten verbleven in april 2024
Reactie van Alberto del Ser Guest Relations Department op 11 apr 2024
Estimado Marco Antonio, Gracias por tomarse el tiempo de dejarnos un comentario y una reseña acerca de su estancia. Nos complace saber que disfrutó su tiempo con nosotros. Esperamos verlo de regreso pronto,

10/10 – Uitstekend

Matthew

2 nachten verbleven in april 2024
Reactie van Alberto del Ser Guest Relations Department op 30 apr 2024
Dear Matthew,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable and well located.
4 nachten verbleven in april 2024
Reactie van Alberto del Ser Guest Relations Department op 11 apr 2024
Dear John, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Uitstekend

Taly, charlotte

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unbeatable location and great service from everyone, from Rubens, the director, to all the staff.
5 nachten verbleven in april 2024
Reactie van Alberto del Ser Guest Relations Department op 11 apr 2024
Dear Taly, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Uitstekend

Sabrina

3 nachten verbleven in april 2024
Reactie van Alberto del Ser Guest Relations Department op 30 apr 2024
Dear Sabrina,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

Ajalihu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome experience
1 nacht verbleven in april 2024
Reactie van Diego Esteban Guest Relations Department op 7 apr 2024
Dear Ajalihu,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 – Uitstekend

KARLA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel; con todos los servicios, habitaciones hermosas y grandes . Gracias!
2 nachten verbleven in maart 2024
Reactie van Diego Esteban Guest Relations Department op 7 apr 2024
Estimada Karla,Agradecemos sinceramente sus amables palabras sobre su estancia en nuestro hotel. Nos complace saber que su experiencia fue satisfactoria y que nuestro equipo pudo contribuir a hacer su estancia memorable.Su satisfacción es nuestra mayor recompensa, y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Reciba un afectuoso saludo.

10/10 – Uitstekend

FLOR

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente el servicio, amabilidad e instalaciones del hotel.
2 nachten verbleven in maart 2024
Reactie van Diego Esteban Guest Relations Department op 7 apr 2024
Estimado Flor,Nos gustaría expresar nuestro más sincero agradecimiento por su amable comentario acerca de su estancia en nuestro hotel. Es un verdadero placer saber que su experiencia con nosotros fue positiva y que nuestro equipo contribuyó a hacer de su estancia una experiencia memorable.Valoramos enormemente sus palabras y su tiempo para compartir su opinión. Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano y seguir superando sus expectativas.Un afectuoso saludo.

10/10 – Uitstekend

meira

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very comfortable, quiet and very clean. The staff was extremely friendly, helpful and polite (front desk, concierge, and room staff). I loved the breakfast buffet! excellent central location. One comment to improve: the room was a bit dark, and so was the lobby - it was hard to find a suitable place to read (other than the bed lamps which was great).
5 nachten verbleven in maart 2024
Reactie van Diego Esteban Guest Relations Department op 7 apr 2024
Dear Meira,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 – Uitstekend

Jessica, Albuquerque

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property. The breakfast was exceptional, and the “bar clandestino” was the highlight of our trip. It can’t be missed!
1 nacht verbleven in maart 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 25 apr 2024
Dear Jessica,I would like to thank you for the time that you have spent in giving us your opinion about our Hotel, it is a pleasure to hear such a kind review.At the NH Collection Suecia our main goal is to provide our guests with memorable experiences and your comments help us to succeed.It is a pleasure to know that you found our team very friendly and that you liked our gastronomy. We hope to welcome you back on your next trip to Madrid.Best regards,

8/10 – Goed

Jean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 25 apr 2024
Dear Jean,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Uitstekend

EMILIO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Can't go wrong with NH. Great location, cool rooms, and a busy lobby with lots of things going on. Beds could be a bit bigger, but other than that, no complains!
2 nachten verbleven in maart 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 3 apr 2024
Dear Emilio,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 – Uitstekend

Katrin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel, great location, would recommend.
4 nachten verbleven in maart 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 3 apr 2024
Dear Katrin,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

Valeria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel and restaurant, very friendly and helpful staff. I totally recommend this hotel.
6 nachten verbleven in maart 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 1 apr 2024
Dear Valeria,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

ana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location very convenience , safe and quite
2 nachten verbleven in maart 2024
Reactie van Diego Esteban Guest Relations Department op 30 mrt 2024
Dear Ana,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

Tomás

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in maart 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 27 mrt 2024
Dear Tomás,Agradecemos sinceramente sus amables palabras sobre su estancia en nuestro hotel. Nos complace saber que su experiencia fue satisfactoria y que nuestro equipo pudo contribuir a hacer su estancia memorable.Su satisfacción es nuestra mayor recompensa, y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Reciba un afectuoso saludo.

10/10 – Uitstekend

Shailendra, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Some construction in the neighborhood. Traffic can get bad so allow enough time to get to the airport or the train station.
3 nachten verbleven in maart 2024
Reactie van Diego Esteban Guest Relations Department op 23 mrt 2024
Dear Shailendra,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Uitstekend

Hernan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
el servicio en el restaurante no fue el mejor, el resto fue exelente
9 nachten verbleven in maart 2024
Reactie van Diego Esteban Guest Relations Department op 17 mrt 2024
Estimado Hernan,Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro hotel, aunque lamentamos profundamente que su experiencia en el restaurante no haya sido satisfactoria.Su satisfacción es nuestra mayor recompensa, y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Un afectuoso saludo,

10/10 – Uitstekend

Thierry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome location, close to museums and restaurants, everything is within walking distance. Thehotel is great and the employees very helpful and always available to help.
2 nachten verbleven in maart 2024
Reactie van Alberto del Ser Guest Relations Department op 21 mrt 2024
Dear Thierry,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We look forward to welcoming you back for another wonderful stay in the future!

10/10 – Uitstekend

Bryan, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location with access to transportation nearby. Very clean.
2 nachten verbleven in februari 2024
Reactie van Diego Esteban Guest Relations Department op 25 feb 2024
Dear Bryan, Thank you so much for your kind words! We are so happy to hear that you enjoyed your stay at our hotel.We are located in a great area for exploring Madrid, and we are always happy to help our guests make the most of their stay. We are also glad that you found the staff to be helpful and accommodating. We pride ourselves on providing excellent customer service.Hope to see you soon,

10/10 – Uitstekend

Cloie, Kirkland

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful experience!!! Rocio the Clef d’Or was fantastic as was Nemesis!! We will come back for sure!!
4 nachten verbleven in februari 2024
Reactie van Diego Esteban Guest Relations Department op 25 feb 2024
Dear Cloie, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.I will transmit this comment to Rocio and Nemesis, which i am sure will motivate them to continue working along the same lines.We hope to see you again soon,

10/10 – Uitstekend

JUSSARA DAVILA TRINDADE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the staff to mention some, Jamie, Daniel, Patricia and and made our stay even better
5 nachten verbleven in februari 2024
Reactie van Diego Esteban Guest Relations Department op 25 feb 2024
Dear Jussara Davila Trindade, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.I will transmit this comment to Jaime, Daniel and Patricia, which i am sure it will motivate them to continue working along the same lines.We hope to see you again soon,

10/10 – Uitstekend

Juan Manuel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing service and breakfast
Reactie van Diego Esteban Guest Relations Department op 25 feb 2024
Dear Juan Manuel,Thank you so much for your kind words! We are so happy to hear that you had a wonderful stay at our hotel. We work hard to ensure that our guests have a comfortable and enjoyable experience, and we are thrilled that you were so pleased with your stay.We are especially glad that you enjoyed our breakfast buffet. We put a lot of thought into creating a menu that would appeal to a variety of guests, and we are always looking for ways to improve it.Hope to see you soon,

8/10 – Goed

Daniel

Reisde met partner
Positief: Netheid, voorzieningen
Fantastic location. The hotel is okay, but it it is difficult to justify the star rating. I would probably look for another hotel next time.
3 nachten verbleven in januari 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 22 feb 2024
Dear Daniel,I would like to thank you for the time spent in giving us your feedback about your recent stay with us.All the team at NH Collection Suecia works very hard and with lot of passion to achieve our Guests satisfaction and we feel really upset when we do not succeed. Please, do not doubt that we will keep improving to make our guests stay perfect one day.Best Regards,

10/10 – Uitstekend

Maolin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is super friendly and helpful!
2 nachten verbleven in februari 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 22 feb 2024
Dear Maolin,I would like to thank you for the time that you have spent in giving us your opinion about our Hotel, it is a pleasure to hear such a kind review.At the NH Collection Suecia our main goal is to provide our guests with memorable experiences and your comments help us to succeed.It is a pleasure to know that you found our team very friendly. We hope to welcome you back on your next trip to Madrid.Best regards,

10/10 – Uitstekend

Ahmed.Abo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very wonderful hotel,friendly staff,always will stay in madrid in this hotel
3 nachten verbleven in februari 2024
Reactie van Alberto del Ser Guest Relations Department op 19 feb 2024
Dear Ahmed.Abo, Thank you for taking the time to leave us a review about your stay. Also, we would like to thank you your kind words about our hotel and our staff.We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Uitstekend

Guo Chu

3 nachten verbleven in februari 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 22 mrt 2024
Dear Guo Chu,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Uitstekend

dominique

3 nachten verbleven in februari 2024
Reactie van Rocío Sánchez Carmona Guest Relations Manager op 22 mrt 2024
Dear Dominique,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Uitstekend

Richard, South Croydon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location. Very confortable hotel. Super quiet and peaceful with lovely rooms and gorgeous beds and bed linen. I slept like a log. Breakfast was greay too. Warm and friendly staff. I will definitely be back.
2 nachten verbleven in februari 2024
Reactie van Diego Esteban Guest Relations Department op 10 feb 2024
Dear Richard,Thank you so much for your kind words! We are so happy to hear that you had a wonderful stay at our hotel. We work hard to ensure that our guests have a comfortable and enjoyable experience, and we are thrilled that you were so pleased with your stay.We are especially glad that you enjoyed our breakfast buffet. We put a lot of thought into creating a menu that would appeal to a variety of guests, and we are always looking for ways to improve it.We hope to see you again soon,

10/10 – Uitstekend

Victor H

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good and the personal is excelent
1 nacht verbleven in februari 2024
Reactie van Diego Esteban Guest Relations Department op 10 feb 2024
Dear Mr , Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Uitstekend

Suraima

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in januari 2024
Reactie van Alberto del Ser Guest Relations Department op 18 feb 2024
Dear Suraima,Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.

10/10 – Uitstekend

elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central location but quiet with lovely staff
4 nachten verbleven in januari 2024
Reactie van Alberto del Ser Guest Relations Department op 4 feb 2024
Dear Elizabeth, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us. Thank you also for your kind words about our staff. We really appreciate it!We hope to see you again soon,