Unit was perfectly clean and steps away from the center of Madrid close to numerous shops and restaurants and a grocery store across the street.
There was an issue checking in as the code did not work when my son arrived before us but an individual let him in and gave him a key to use instead. They also let him drop off his bags early before check-in which was nice.
We also had another issue, which may have been due to our cell phone carrier, T-Mobile, in which, even though we had an international calling plan, none of our phone calls to the host could reach them and this was the case even when we had T-Mobile try to call them. After we were there a day or so, we discovered we could message the host using the phone number they gave us (which didn't work on our regular cell phone line) using WhatsApp. So if someone else has this issue, it would be good to use WhatsApp.
One other thing we encountered was that the listing said there was a washer AND dryer, however, there was only a washer, no dryer..... in case that's important. However, they did have an outdoor clothesline, which we were able to use.
Overall, the apartment was very comfortable and had everything we needed and the location couldn't be better.