This is a nice enough hotel, but we were put in a disabled room - lots of space, particularly in the bathroom, but there were no actual useful features in the bathroom. No towel rails or hooks, for example, so if we wanted to be environmentally conscious and hang our towels for use again, we couldn’t . A basin, but no shelves or vanity counter where we could keep our toiletries, just a very small round table with all the hotel bits and pieces on it. We ended up putting their stuff on the floor so we could put our stuff not on the floor. We would recommend the 3 star Petit Palace Santa Barbara over this supposedly 4 star hotel