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Beoordelingen van Lemon & Soul Makadi Garden

4 out of 5
Lemon & Soul Makadi Garden
34 KM, Hurghada Safaga Road, Makadi Bay

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 15 van 61 beoordelingen" "
Gastenscore: 8 - Goed. 24 van 61 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 61 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 61 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 61 beoordelingen" "

8,4/10

Netheid

7,8/10

Personeel en service

6,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Yvonne, Hillerød

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
21 nachten verbleven in december 2023
Reactie van Management op 27 jan 2024
Dear Yvonne,thank you for choosing our Hotel!Thank you very much for your good review! We are always happy and proud to hear, that our Guests spend an amazing time with us!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

8/10 – Goed

Katie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Management op 27 jan 2024
Dear Katie,thank you for choosing our Hotel!Thank you very much for your good review! We are always happy and proud to hear, that our Guests spend an amazing time with us!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

10/10 – Uitstekend

Muhannad Usama

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Allt var perfekt
8 nachten verbleven in oktober 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Good resort but small, Rooms are very good and clean , pools are small and very cold, food was very bad, staff were amazing and very helpful, beach was good but not as the pictures advertised
4 nachten verbleven in oktober 2023

6/10 – Redelijk

Gillian

Positief: Comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Loris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima accoglienza servizio buono
9 nachten verbleven in september 2023

4/10 – Matig

MAGED

Reisde met een groep
Positief: Netheid, personeel en service
Swimming pool was very crowded and noisy and very annoying, distance to the beach was very long,
3 nachten verbleven in september 2023

6/10 – Redelijk

Samina

Positief: Netheid
7 nachten verbleven in september 2023

10/10 – Uitstekend

Anton, Luxor

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was a great experience, The stuff was friendly and helpful, Food was good, Rooms was clean. Thanks for the amazing holiday & sure we will come back again
2 nachten verbleven in juli 2023
Reactie van Lemon and Soul Makadi op 20 aug 2023
Dear Anton,thank you for choosing our hotel!We are happy that you liked the staff, the room, the cleanliness and the hotel in general so much, we will forward your nice words!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

8/10 – Goed

Omar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
sead and pool was amazing
1 nacht verbleven in juli 2023
Reactie van Lemon and Soul Makadi op 20 aug 2023
Dear Omar,thank you for choosing our hotel!We are happy that you enjoyed your stay with us so much, we will forward your nice words!it was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

2/10 – Ontzettend slecht

katie

Negatief: Staat van de accommodatie en faciliteiten
This was advertised as adult only but we had 9 screaming French children all week not being controlled by their parents. There’s only one bar for very limited all inclusive drinks, cocktails had to be paid for at €6 each. The food wasn’t great and very repetitive especially lunch time. The all inclusive red wine was disgusting and the cheapest available in Egypt. I drink Omar Khayyam that I buy in restaurants for 180le, I was offered this as an alternative to the cheap vile stuff they served, at a price of €18 a bottle. I was also challenged by the hotel manager asking me to prove the hotel was advertised as adult only as he didn’t believe me. I proceeded to show him 5 different online booking sites showing this to which he had no reply. Finally don’t take an alarm clock the room cleaners will have you up from 7am as they shout to each other for 3 hours up and down the narrow, dark echoing corridors.
4 nachten verbleven in mei 2023
Reactie van Lemon and Soul Makadi op 20 aug 2023
Dear Katie,thank you for choosing our hotel!We are sorry that we could not reach your expectations!We will take strong action regarding the mentioned points, as we will not accept such behaviour!We hope that you can give us a second chance!Best regards,Hedi Ben AissaCEO MPE Hotelsand the entire Team

10/10 – Uitstekend

Mónica patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente opción para relajarse a muy buen precio , el complejo es pequeño pero lo suficiente para unos días de relax sin muchas pretensiones excelente variedad de comida muy buena calidad productos frescos y sobre todo para los amantes de los postres una gozada , en las noches te ofrecen cada día un tipo de comida especial , la limpieza muy buena y la atención del personal excelente siempre están pendientes que no te falte de nada. La playa no está en el mismo complejo té llevan en un pequeño trasporte eléctrico que va y viene cada media hora tardas unos 10 minutos la playa muy cuidada y que decir de la bahía de makadi un lugar para perderse y relajarse y para los amantes del snorkel hay varias opciones
6 nachten verbleven in april 2023
Reactie van Lemon and Soul Makadi op 20 aug 2023
Dear Monica,thank you for choosing our hotel!We are happy that you enjoyed your stay with us so much, especially the food, the cleanliness, the room, the staff and the hotel in general! We will forward your nice words!It was a pleasure to be your host and we hope to welcome you back again soon!With kind regards,Hedi Ben Aissaceo mpe Hotels and the entire Team

2/10 – Ontzettend slecht

Ahmed

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The hotel is very bad No activities No animation team Poor meals The stuff is not friendly at all

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good one
Good stay
2 nachten verbleven in maart 2020
Reactie van Ahmed Roushdy General Manager op 19 mrt 2020
Dear Guest Thank you very much for your very positive review of your recent holiday with us at Lemon and Soul Makadi Bay. We are happy to read about your most positive experience with our hotel facilities and services. Many thanks for your appreciative words about the level of service provided as well as the staff efforts, they are indeed doing their utmost to offer a special service and please everyone. Once again thank you and we are very much looking forward to welcoming you back at Lemon and Soul Makadi Bay. Yours sincerely, Ahmed Roushdy General Manager

10/10 – Uitstekend

Maha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van Ashraf Kadry General Manager op 3 mrt 2020
Dear Guest Thank you very much for your very positive review of your recent holiday with us at Lemon and Soul Makadi Bay. We are happy to read about your most positive experience with our hotel facilities and services. Many thanks for your appreciative words about the level of service provided as well as the staff efforts, they are indeed doing their utmost to offer a special service and please everyone. Once again thank you and we are very much looking forward to welcoming you back at Lemon and Soul Makadi Bay. Yours sincerely, Ashraf Kadry General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
6 nachten verbleven in februari 2020
Reactie van Ashraf-Kadry op 24 feb 2020
Dear Guest Thank you for choosing our hotel and for taking the time to share your experience on your recent stay .with us. We are glad to note you were satisfied with your overall stay at our resort. My team and I take pride in serving our guests and being an active part for making their well-earned holiday a great success. We are looking forward to welcoming you again on your future holidays. Yours sincerely, Ashraf Kadry General Manager

8/10 – Goed

Caroll, Montreal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall we had a lovely stay and I would recommend. The food at the buffet was really good and different every day. The drinks were good, the staff at the bar super friendly. Loved the pizza place in the afternoon ! The pool and beach are beautiful. Rooms are nice but the bathrooms need some updating. Very clean resort. There were a lot of German and Russian tourists so everything was quoted in euros which is not good for American or Canadian tourists. The staff also speaks very good German but no French and their English is limited.
4 nachten verbleven in november 2019
Reactie van Ashraf Kadry General Manager op 15 nov 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We will also consider your remarks for taking remedial actions and we would like to improve your opinion next time you visit us. We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
3 nachten verbleven in oktober 2019
Reactie van Ashraf Kadry General Manager op 20 okt 2019
Dear Guest, Thank you for taking time and giving the feedback. We are very sorry that your holiday spent in our hotel didn’t meet your expectations. We will consider your remarks for taking remedial actions and we would like to improve your opinion next time you visit us. We hope sincerely to see you again Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
so nice stay in all aspects.. rooms are clean..service is very good...
3 nachten verbleven in oktober 2019
Reactie van Ashraf Kadry General Manager op 20 okt 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
The hotel is good. Food is average, and the staff is good as well
2 nachten verbleven in oktober 2019
Reactie van Ashraf Kadry General Manager op 20 okt 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

8/10 – Goed

Mohamed

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in augustus 2019
Reactie van Ashraf Kadry General Manager op 20 okt 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

8/10 – Goed

mohamed, مر

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
رائعة
3 nachten verbleven in augustus 2019
Reactie van Ashraf Kadry General Manager op 20 okt 2019
Dear Guest, Thank You for your time and positive feedback. We are happy that you enjoyed your stay in Lemon and Soul Makadi, as well as the fact that our hotel, staff and service leave you the most pleasant memories. Assessment and recognition by our guests is our highest praise! We would like to thank you for your feedback and hope to see you soon in Lemon and Soul Makadi. With best regards, Sincerely, Ashraf Kadry General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I hate this hotel actually i want to leave it but for my bad luck the money is non refundable
3 nachten verbleven in juli 2019

8/10 – Goed

H

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
فندق جيد جدا يحتاج مزيدا من التنوع
الفندق ممتاز من حيث الشاطئ والخدمة والمعاملة من طاقم العمل المطعم نظيف ولكن ينقصه التنوع في البوفيه المقدم في الغداء والعشاء حيث تتكرر نفس الاصناف تقريبا في الغداء والعشاء في ايام رحلتي (خمسة ليالي)
5 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Ehab

Positief: Comfort kamer
Negatief: Personeel en service
Never Again
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019
Reactie van Ashraf Kadry op 16 jul 2019
Dear guest, thank you for your feedback! We are glad, that you enjoyed your stay in our resort. We hope to welcome you once again. Yours sincerely Ashraf Kadry General Manager

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in april 2019

10/10 – Uitstekend

Sophia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Familjeresa i Rgypten
Bästa resan på länge! God mat och dryck. Serviceinriktad personal. Animationteam gjorde resan!
9 nachten verbleven in februari 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Mauvaise expérience concernant le restaurant : la nourriture est très basique et le personnel pas au service des clients. Le serveur n'a pas nettoyé la table et a juste retourné le set de table. Il n'a également pas apporté les boissons commandés. Certains produits sont très secs (riz,...), d'autres ne sont pas frais (fraises,...). Sinon bonne literie.
4 nachten verbleven in februari 2019
Reactie van Ashraf op 1 mei 2019
Dear guest Greetings from LABRANDA Garden Makadi! Many thanks for your review on Expedia.com. , We will consider your remarks for taking remedial actions and we would like to improve your opinion next time you visit us. we will forward your comments to the concerning departments. We are sure, that our colleagues will be glad to hear about your comment. We hope to welcome you once again at LABRANDA Garden Makadi! Yours sincerely Ashraf Kadry General Manager

8/10 – Goed

JUOZAS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2019

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in januari 2019

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in januari 2019

8/10 – Goed

Cornelia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in december 2018

6/10 – Redelijk

Geverifieerde reiziger

7 nachten verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in november 2018

6/10 – Redelijk

CHIAHUI

Positief: Netheid, personeel en service en comfort kamer
環境員工都不錯 但房間蠻吵的 一直有水聲 讓人不好入眠
2 nachten verbleven in november 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
أجمل فنادق مكادي
مكان رائع، الاكل لذيذ و متنوع مشروبات متنوعه و متوفره في كل مكان؛ الغرف نظيفه فريق العمل متعاون الشاطيء و البحر خيااالي اجازه عائليه ممتعه
5 nachten verbleven in november 2018

8/10 – Goed

ayman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
لقد كانت الاقامة مقبولة بالفندق لم يكن ممتازا ولكنه كان جيدا كفاية
3 nachten verbleven in oktober 2018

8/10 – Goed

mina, united States

Positief: Staat van de accommodatie en faciliteiten
good for the price
very simple nice beach var away but nice and clean
2 nachten verbleven in oktober 2018

8/10 – Goed

Elizabeth

Positief: Personeel en service
Due to a change of management this hotel is much improved since a previous visit. The food was more appetizing and much better cooked. The service was good with staff being courteous and friendly. The housekeeping could be improved as water and tissues are not always provided in the room. The beach area has a good beach bar serving food and drinks, but toilet facilities are not close by, having to use those by the club hotel beach, they are however kept very clean. I would happily return to this hotel.
7 nachten verbleven in oktober 2018

8/10 – Goed

uschi, Schönenwerd

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gross und doch übersichtliche schöne Hotelanlage.Ganz nettes Personal,sehr freundlich und hilfsbereit in allen Belangen. Ich bedanke mich nochmals bei Allen für den tollen Service, sei es im Service, an der Rezeption od.Saubermacher-Team. Ihr seid einfach toll
10 nachten verbleven in september 2018

6/10 – Redelijk

dalia, kuwait

Positief: Netheid, personeel en service
clearness is good but food is not good enough and there is no variety stuff is good
4 nachten verbleven in augustus 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Hôtel peu accueillant
Hôtel peu accueillant. Nourriture peu variée. Pas ou peu d'animations. Personnel peu accueillant à part qq'uns. Navette pour aller à la plage.
10 nachten verbleven in augustus 2018

2/10 – Ontzettend slecht

coppia, treviso

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Memorabile beffa e perdita economica
Hotel pessimo in tutto siamo letteralmente fuggiti dopo sei ore perdendo l'intero pacchetto di prenotazione ! Da dimenticare.
14 nachten verbleven in augustus 2018

6/10 – Redelijk

Wadie

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Regarding my stay at labranda garden it was nice. However, food was very very bad & dirty F&B stuff was not friendly at all. Reception & house keeping stuff was good Beach, pool and animation team was good However, they have serious issue with food which destroy our vacation as it made me & my family sick
4 nachten verbleven in augustus 2018

8/10 – Goed

Mohamed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2018
Reactie van Manager op 8 aug 2018
Dear Mr. Mohamed; Thank you for staying at Labranda Garden Makadi and for taking the time to share your feedback. We are glad to know that you enjoyed your overall stay and hope to welcome you back soon. Best Regards, Asharf Kadry

8/10 – Goed

Ahmed

Positief: Netheid
معقول
كان الفندق جيد ولكن الطعام كان سئ كما أنه قديم بعض الشئ ولكن النظافة كانت جيدة والبحر كنا نذهب له بالباص الى فندق لابراندا كلوب
4 nachten verbleven in juli 2018
Reactie van Manager op 8 aug 2018
نزيلنا العزيزالاستاذ/أحمد تحيه طيبه و بعد شكرا لاختياركم فندق لابراندا جاردن مكادي لقد سعدنا جدا بتشريفكم لفندقنا و الاقامه به و انه لمن دواعى سرورنا ان نعلم أنكم استمتعتم باقامتكم معنا، و على الجانب الاخر نعتذر عن وجود بعض الاشياء لم تكن مرضيه بالقدر الكافى و اننا لنرحب باستقبال اقتراحانكم بهدف العمل علي تحسين و الاتقاء بخدماتنا حرصا منا على راحه و اسعاد جميع النزلاء ارجوا قبول خالص تحياتى و تمنياتى باستقبالكم قريبا أشرف قدري

4/10 – Matig

Mohamed

اداره سيئة
تعامل سئ
4 nachten verbleven in juli 2018
Reactie van Manager op 8 aug 2018
ضيفنا الكريم أستاذ / محمد شكرا لإختياركم منتجــــع لابراندا جاردن مكادي والمشاركة بالتعليق على إقامتكم معنا. نأسف إذا لم تلق خدماتنا رضائكم ونعتذر عن الملاحظات التى أثرت سلبيا على انطباعكم العام و انني كنت أرحب وجود فرصة لمناقشة انطباعاتكم مع مزيد من التفاصيل خلال إقامتكم لاتخاذ إجراءات فورية عند الحاجة. أتمنى أن تتاح لنا الفرصة للترحيب بكم مرة أخري لتغيير هذا الانطباع السلبى. خالص تحياتى وتقديرى، أشرف قدري

4/10 – Matig

Ashraf, Cairo

Positief: Netheid, personeel en service en comfort kamer
Food should be better taste and quality.
1 nacht verbleven in juli 2018
Reactie van Ahmed Roushdy op 19 jul 2018
Dear Mr. Ashraf; Thank you for staying with us and for taking the time to share your experience. It is through such valuable feedback, that we are able to improve our services. Your comments have been shared with concerned department for improvement. Thank you again for your time and hope to welcome you back one more time at Labranda Garden Makadi. Best Regards, Ahmed Roushdy