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Beoordelingen van Hotel El Llorenç Parc de la Mar - Adults Only

5 out of 5
Hotel El Llorenç Parc de la Mar - Adults Only
Plaça de Llorenç Villalonga 4, Palma de Mallorca, Illes Balears

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 129 van 153 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 153 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 153 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 153 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 153 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,8/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dominique

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stijlvol hotel met super vriendelijk personeel. Prima ligging met zeezicht en langs mooie kathedraal. Naar centrum van Palma is 5 minuutjes mooie wandeling op oude stadswallen. Ook dicht bij haven.
4 nachten verbleven in april 2024
Reactie van Johanna Caño, House Manager op 18 apr 2024
Dear Dominique,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!

10/10 – Uitstekend

Martijn

2 nachten verbleven in december 2023
Reactie van Johanna Caño, Guest Experience Manager op 31 jan 2024
Dear Martijn,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Kind regards,

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service was excellent
5 nachten verbleven in april 2024

10/10 – Uitstekend

Melissa

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was outstanding! The staff and restaurants and roof top were top notch. One of the best places we’ve ever stayed
3 nachten verbleven in april 2024
Reactie van Johanna Caño, House Manager op 30 apr 2024
Dear Melissa,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 – Uitstekend

Pauline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just returned from a lovely stay at Hotel El Lorenc! Reception were extremely helpful before and throughout as were the breakfast and rooftop waiters. We were given a light room as requested and enjoyed both the rooftop and spa pool. Highly recommend!
4 nachten verbleven in april 2024
Reactie van Johanna Caño, House Manager op 30 apr 2024
Dear Pauline,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at El Llorenç. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,

10/10 – Uitstekend

Michael, Reading

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very different hotel and enjoyed the hotel in all regards. Staff particularly were so helpful and friendly. Will stay again
8 nachten verbleven in april 2024
Reactie van Johanna Caño, House Manager op 26 apr 2024
Dear Michael,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 – Uitstekend

Ian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the hotel were excellent. Always attentive helpful and constantly and genuinely friendly. Their warm and considerate attitude was noticeable every day. They were the real differentiator for this hotel to stand out against similar models. Other important features. A very fresh, clean and stylish Hotel. And yes the food was excellent also.
7 nachten verbleven in april 2024
Reactie van Johanna Caño, House Manager op 18 apr 2024
Dear Ian,Thank you for taking the time to review your stay with us. We are over the moon to hear that our staff made your stay special and that you had a nice time with us, enjoying all our facilities. We look forward to hosting you again in the future.Best regards,

10/10 – Uitstekend

Osvaldo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel/resort experience I have ever had! Could not have asked for anything better!
1 nacht verbleven in april 2024
Reactie van Johanna Caño, House Manager op 18 apr 2024
Dear Osvaldo,We appreciate your positive feedback about our team and hotel. We do take pride in catering to our guests’ needs the best way we can. We hope to see you again soon!

10/10 – Uitstekend

Werner Marek

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, good size of suite jr, amazing breakfast
5 nachten verbleven in maart 2024
Reactie van Johanna Caño, House Manager op 5 apr 2024
Dear Mr. Marek,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Nicola

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a fantasic weekend in this hotel. The staff - every single person - was amazingly friendly and always greeted with a smile. The room was outstanding, as well as the rooftop bar, the pool and the Spa. The location is perfect. The concept of breakfast and the breakfast itself is perfect. We enjoyed every single minute. Thanks to everyone who made this weekend so special!
2 nachten verbleven in maart 2024
Reactie van Johanna Caño, House Manager op 5 apr 2024
Dear Nicola,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our staff made a positive impression on you.At El Llorenç, we strive to provide exceptional service to all of our guests, and it's incredibly rewarding to know that we succeeded in making your visit memorable. Our team works tirelessly to ensure that every guest feels welcomed and valued, so your kind words mean a lot to us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 – Uitstekend

Julia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel, great service!
5 nachten verbleven in februari 2024
Reactie van Johanna Caño, Guest Experience Manager op 28 feb 2024
Dear Julia,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant and that you like our hotel. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 – Uitstekend

Sharon, Pontypool

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Johanna Caño, Guest Experience Manager op 22 mrt 2024
Dear Sharon,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

8/10 – Goed

Pascale, cooperstown

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good toiletries
2 nachten verbleven in februari 2024
Reactie van Johanna Caño, Guest Experience Manager op 10 feb 2024
Dear Pascale,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 – Uitstekend

Ramesh Harji

2 nachten verbleven in februari 2024
Reactie van Johanna Caño, Guest Experience Manager op 22 mrt 2024
Dear Mr. Harji,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 – Uitstekend

Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is really well located for the old town and has excellent facilities and rooms with really friendly staff a perfect spot for a visit to Palma
6 nachten verbleven in december 2023
Reactie van Johanna Caño, Guest Experience Manager op 31 jan 2024
Dear Eric,Thank you for taking the time to review your stay with us. We are over the moon to hear that our staff made your stay special and that you had a nice time with us, enjoying all our facilities. We look forward to hosting you again in the future.Best regards,

10/10 – Uitstekend

Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What an amazing property! So beautiful and close to everything! What truly makes this hotel so very special is the amazing staff in every department! I highly recommend this hotel and hope to return soon.
Reactie van Johanna Caño, Guest Experience Manager op 31 jan 2024
Dear Catherine,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rauhaa ja laatua
Mukava pieni hotelli, jossa vallitsi rauhallinen tunnelma johtuen kohtuullisesta asiakasmäärästä. Henkilökunta ja palvelut loivat mahtavan vierailukokemuksen. Aamiainen ja ruoka olivat erittäin laadukkaita. Ainoa miinus tulee hotellihuoneen äänieristyksestä ja talvikaudella ilmastoinnista, joka oli asetettu vain lämmittämään, joten yöllä oli asteen verran liian lämmintä nukkua.
5 nachten verbleven in december 2023
Reactie van Johanna Caño, Guest Experience Manager op 12 dec 2023
Dear Mr. Rauhaa,Thank you for sharing a review of your recent experience. Our team here at El Llorenç is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Thank you also for your feedback, this is how we grow. We will share this with management in order to look at ways to improve. We hope you’ll visit us again soon.

10/10 – Uitstekend

Svante

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Johanna Caño, Guest Experience Manager op 31 jan 2024
Dear Svante,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Kind regards,

10/10 – Uitstekend

Bertram

4 nachten verbleven in oktober 2023
Reactie van Johanna Caño, Guest Experience Manager op 4 nov 2023
Dear Bertram,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

John

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an exceptional property. Boutique in size. 33 rooms. The staff and attentiveness was beyond amazing. Highly recommended. 5*
2 nachten verbleven in oktober 2023
Reactie van Johanna Caño, Guest Experience Manager op 26 okt 2023
Dear John,Thank you so much for your kind words, they will be passed on to our staff. We are over the moon that you have enjoyed your time in our hotel, and would be honored to welcome you back in the future. Kindest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2023
Reactie van Johanna Caño, Guest Experience Manager op 21 okt 2023
Dear Guest,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Carolyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely pool and roof top bar, staff all very pleasant and helpful. Very well appointed room. Lovely being in the old town of the city
Reactie van Johanna Caño, Guest Experience Manager op 19 okt 2023
Dear Carolyn,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 – Uitstekend

Natalie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here with my friend for my 40th birthday celebration and so glad we did! We loved it and felt spoilt whilst there, it was first class. Staff were all friendly and attentive and the hotel staff made my birthday special for me 😊 it was very quiet and relaxing with Moorish design and Balearic beats. Very clean and flawless design inside with a great roof terrace for enjoying the sun and evenings food / drinks. Breakfast was yum. We ate in Dins restaurant on my birthday and it was a lovely way to spend the evening having a tour of Majorca by the dishes served. The chef was also very accommodating to my vegetarian needs and my quirk of not wanting to eat eggs I can see (don’t ask). I felt this was such good service to have this catered to. Taxis were quick to the hotel to venture out or it felt very safe having a wonder outside in the evenings. Easy to go to and from the airport quickly. I’d love to stay again.
3 nachten verbleven in oktober 2023
Reactie van Johanna Caño, Guest Experience Manager op 13 okt 2023
Dear Natalie,Thank you for your wonderful review of our hotel. We all try our best to make our guests comfortable and I am so pleased to read that we succeeded in our mission. We are very glad to hear that you enjoyed your time with us, and had a great birthday, and we would be honoured to welcome you back in the future!Kindest regards

10/10 – Uitstekend

Ali

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect during our stay! Very clean and friendly staff.
3 nachten verbleven in oktober 2023
Reactie van Johanna Caño, Guest Experience Manager op 12 okt 2023
Dear Ali,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience.

10/10 – Uitstekend

Hilde

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Et nytt unikt hotell med fantastisk beliggenhet nær gammelbyen og sjøen. Veldig god frokost og service, og området ved bassenget og på taket av hotellet var fantastisk.
5 nachten verbleven in september 2023
Reactie van Johanna Caño, Guest Experience Manager op 11 okt 2023
Dear Hilde,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 – Uitstekend

Anette

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Johanna Caño, Guest Experience Manager op 11 okt 2023
Dear Anette,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 – Uitstekend

Ron

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Exceptional hotel and service. Absolutely stunning hotel. Brilliant staff, brilliant hotel, brilliant location. Will definitely return. My wife and I came here for a birthday celebration and our experience was above and beyond our expectations. The staff when checking in and the staff serving breakfast are so professional and accommodating, nothing is too much trouble.
3 nachten verbleven in september 2023
Reactie van Johanna Caño, Guest Experience Manager op 21 sep 2023
Dear Ron,Thank you again for your wonderful review and supporting the hotel. It makes all the difference for us knowing that our guests notice our efforts and enjoy their time with us. Well see you again!Best regards,

10/10 – Uitstekend

Maikol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible location, close to everything, the rooftop has phenomenal views and the staff is top notch. Highly recommend!!
4 nachten verbleven in augustus 2023
Reactie van Johanna Caño, Guest Experience Manager op 5 sep 2023
Dear Maikol,We appreciate your positive feedback about our team and hotel. We do take pride in catering to our guests’ needs the best way we can. We hope to see you again soon!Best regards,

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exquisite attention to detail in their rooms and through out the property. Spa area and indoor pool was amazing, private and very clean. After staying here the bar has been set so high for hotel rooms it will be difficult staying at other hotels. A few suggestions I noticed were: Urba rooftop dining felt closed in and a bit cheap of an atmosphere in comparison to prices they are charging. Unable to see any view from the table unless you stand up. Also, if someone asks for a juice or cup of coffee upon departure due to leaving very early in the morning for a flight, at a hotel with this stature I didn’t expect to be charged 7 Euros for each item especially when I didn’t have milk in my room to use the provided Nespresso machine. That was very petty and distasteful just as I was checking out. The woman actually waited for a server to ring in a bill for my coffee before she proceeded with my checkout, as if they could afford a complimentary coffee to a guest that stayed 2 nights, ate on premise, paid 35 euros to park a car for 7 hours and was hardly on premises (that left a bad impression).
2 nachten verbleven in augustus 2023
Reactie van Johanna Caño, Guest Experience Manager op 2 sep 2023
Dear David,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. Thank you also for your honest feedback. This helps us to improve our service. Our goal is always to exceed your expectations! The woman at check-out, as well as the waiter did both follow procedure, however, you are absolutely right in your comment and opinion. Many times, it is the little details that make a stay memorable, and I am hoping the ending did not tarnish your overall impression- we do hope youll visit us again. Best regards,

8/10 – Goed

Espen A

1 nacht verbleven in augustus 2023
Reactie van Johanna Caño, Guest Experience Manager op 2 sep 2023
Dear Espen,Thank you for sharing a review of your recent experience. We hope you’ll visit us again soon. Best regards,

10/10 – Uitstekend

Julia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful
Wonderful hotel with a perfect location. We loved the attention to the detail and will definitely stay again. Staff was welcoming and warm, room was spacious and beautiful. Great pool area. Amazing restaurants. Lived up to every expectation we had.
3 nachten verbleven in augustus 2023
Reactie van Johanna Caño, Guest Experience Manager op 29 aug 2023
Dear Julia,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at El Llorenç. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Uitstekend

Konstantinos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Viktor Veres, Front Office Manager op 27 aug 2023
Dear Konstantinos,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Nicole

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir hatten einen wunderschönen Aufenthalt hier. Bei der Ankunft schon ein netter Willkommensgruß auf dem Zimmer. Das Hotel liegt optimal um in die Altstadt oder an den Strand zu gehen. Das Personal ist sehr freundlich und zuvorkommend und vom Pool aus hat man eine wunderschöne Aussicht auf das Meer. Wir werden mit Sicherheit noch öfter wiederkommen.
Reactie van Viktor Veres, Front Office Manager op 27 aug 2023
Dear Nicole,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 – Uitstekend

Wahib

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff and service
4 nachten verbleven in augustus 2023
Reactie van Viktor Veres, Front Office Manager op 27 aug 2023
Dear Wahib,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Emily

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Exceptional hotel. Extremely beautiful but rooms designed with function top of mind as well. The views from the pool and bar are delightful. Overall though the hospitality and warmth shown by the staff was the standout.
2 nachten verbleven in augustus 2023
Reactie van Viktor Veres, Front Office Manager op 22 aug 2023
Dear Emily,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Varun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel El Llorenç Parc de la Mar exceeded all my expectations! From the warm welcome to the spotless room, every detail was impeccable. The rooftop pool and stunning views were a highlight, and the restaurant's food and service were exceptional. The staff's genuine hospitality made me feel valued throughout my stay. Conveniently located, this hotel is a must for a perfect getaway. Can't wait to return! Highly recommended!
3 nachten verbleven in juli 2023
Reactie van Johanna Caño, Guest Experience Manager op 26 jul 2023
Dear Mr. Varun,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at El Llorenç. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,

10/10 – Uitstekend

Henrik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Viktor Veres, Front Office Manager op 24 jul 2023
Dear Henrik,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Liza

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central enough but also away from the hustle and bustle. Staff is friendly and attentive. Rooms and hotel spaces are well maintained.
4 nachten verbleven in juli 2023
Reactie van Viktor Veres, Front Office Manager op 24 jul 2023
Dear Liza,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

6/10 – Redelijk

Eric

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Hotel and staff were very nice indeed but the location was not great. There were no local bars or restaurants unless you were happy to take a long walk into Palma City.
7 nachten verbleven in juli 2023
Reactie van Johanna Caño, Guest Experience Manager op 18 jul 2023
Dear Eric,Thank you for your feedback regarding your stay with us. We are happy to hear that you enjoyed the hotel, our friendly staff and facilities. It is true that our hotel is not located right in the buzzle, which we see as an advantage as it can get a little lound. This also allows for our fantastic sea views! We hope to welcome you back in the future and wish you a great rest of the summer!Kindest regards,

10/10 – Uitstekend

Michelle

3 nachten verbleven in juli 2023
Reactie van Viktor Veres, Front Office Manager op 30 jul 2023
Dear Michelle,Thank you for your positive comment. We are so glad to hear that you enjoyed your stay with us! We look forward to hosting you again soon for another fantastic experience. Have a beautiful day! Best regards,

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome property, great service, staff was super friendly and helpful and went above and beyond!
2 nachten verbleven in juni 2023
Reactie van Johanna Caño, Guest Experience Manager op 4 jul 2023
Dear Stephen,Thank you for sharing a review of your recent experience. Our team here at El Llorenç is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best regards,

8/10 – Goed

Adam

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms a bit small unless you book junior suite or better Air con could be better for the cost
4 nachten verbleven in juni 2023
Reactie van Johanna Caño, Guest Experience Manager op 20 jun 2023
Dear Adam,Thank you for taking the time to post a review of our property. Your honest feedback helps us to improve our service. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,

10/10 – Uitstekend

Claudia, Miami

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Beautiful Hotel, the best location and very good service.
2 nachten verbleven in juni 2023
Reactie van Johanna Caño, Guest Experience Manager op 15 jun 2023
Dear Claudia,Thank you for your positive comment. We are so glad to hear that you enjoyed your stay with us! We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

6/10 – Redelijk

Marcus

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
The staff were friendly and available. We were not offered the option of an upgrade. The two first nights we spent at the hotel we did not have room service cleaning our room. Overall it was an Ok stay for the caliber and price range of the hotel. 7/10
4 nachten verbleven in mei 2023
Reactie van Johanna Caño, Guest Experience Manager op 26 mei 2023
Dear Marcus,Thank you for taking the time to post a review of our property. I am glad to hear that our staff made your stay pleasant. Hopefully next time we can offer you an upgrade, on this occasion we were fully booked. Thank you also for your feedback regarding the daily cleaning, we will investigate what could have happened, and please take my apologies for the inconvenience caused. We will make sure we improve and do better in the future. Kindest regards,

10/10 – Uitstekend

Nicola

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful staff, so helpful - they really went above and beyond. Gorgeous hotel, great location.
1 nacht verbleven in mei 2023
Reactie van Viktor Veres, Front Office Manager op 19 mei 2023
Dear Nicola,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Rocio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
✅
3 nachten verbleven in mei 2023
Reactie van Viktor Veres, Front Office Manager op 21 mei 2023
Dear Rocio,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Eduardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Incredible hotel, food, staff, and location.
Incredible hotel in Palma! The best of everything here with views of the ocean, 5 minute walk to old town shops or the cathedral, breakfast is fantastic, hotel staff cater to you and care about providing excellent service, beautiful room, bathroom fantastic, clean , quiet location in the evenings , pool and sundeck are amazing , indoor pool / spa area are gorgeous. We stayed one night at another hotel not far away and El Llorence was that little extra bit better in every category.
3 nachten verbleven in april 2023
Reactie van Johanna Caño, Guest Experience Manager op 6 mei 2023
Dear Eduardo,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 – Uitstekend

Lorraine

2 nachten verbleven in april 2023
Reactie van Viktor Veres, Front Office Manager op 19 mei 2023
Dear Lorraine,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 – Uitstekend

Vesa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel
Very nice and small hotel. Modern design, well situated, friendly staff, excellent service, clean, nice and clean spa, pool on the rooftop and an excellent restaurant. Our expectations were exceeded!
5 nachten verbleven in april 2023
Reactie van Johanna Caño, Guest Experience Manager op 15 apr 2023
Dear Vesa,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 – Uitstekend

Birgit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in maart 2023
Reactie van Johanna Caño, Guest Experience Manager op 22 mrt 2023
Dear Birgit,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,