I booked 5 nights via expedia.com and was sure that I booked a room with a sea view. But when we got there, it was confirmed that it was a basic room. The basic room was really small, no balcony and no view.. Hence I have asked the room to be changed. The front office lady (Lisa) was really helpful and speak fluent English, She has tried her best in the fully booked hotel and managed to change our room the next day. For EUR 40 extra per night, it was worth it. The sea view room with balcony is a lot bigger and a lot more comfortable.
The beach is beautiful and fell private (even though it is a public beach), the terrace on the garden is excellent. The deck chairs by the pool were very limited, but we managed to find chairs every time. Need some luck. The spa is really nice.
The transport was so easy. Bus Nr 3 stops in front of the hotel and it costs only EUR 1 (with card) to get to the central Palma. The bus is so frequent that you don't have to wait long at all (except in the evening). I have to write a compliment letter to the Mayor of Mallorca, as it is unbelievable how frequent this bus nr 3 is! So convenient.
