Dear Marc, Thank you so much for your review. We apologise for not answering in Dutch but in English. We hope you don’t mind but as it is known as the international language, we thought it would enable us to understand each other more easily. From your words we believe you completely understood our concept: to offer great quality accommodation at extremely competitive rates. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. Best wishes, All the team at MLL Hotels.

Dear Pierre, Thank you so much for your review. We apologise for not answering in Dutch but in English. We hope you don’t mind but as it is known as the international language, we thought it would enable us to understand each other more easily. We are excited to be so positively qualified by our cleaning service, it is for us a factor of vital importance and nothing is more pleasing to us than seeing our work reflected in the good impressions of our guests. As you well say, our breakfast offer is very complete. It is prepared daily by our kitchen team with care and pamper so that our guests enjoy a great and balanced Mediterranean breakfast. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. Best wishes, All the team at MLL Hotels.

Dear guest, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. We hope you were able to appreciate our hard working staff and that you have felt like you were at home. In reference to the inconvenience you comment about the cleaning, we want to convey our surprise and our regret to this unusual situation. Our cleaning crew must comply with a meticulous protocol. It would have been very useful if during your stay, you would have communicated this to our reception staff which would have given you an on-site solution as soon as possible. Again, we apologize that we fell a little short of your expectations and very much hope you will honor us with another opportunity to serve you and your family better in the not too distant future. Yours Sincerely, The whole team at MLL Hotel.

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for your review! We truly appreciate your lovely words about our staff. It's definitely a boost for us every time we read such positive reviews. It is so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another room in this category while you were there. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, the entire Blue Bay Team

Apreciada Debora, Nos hace muy felices comprobar a través de sus excelentes comentarios que ha quedado tan satisfecha con su experiencia en el MLL Blue Bay Hotel.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Contentos por su buena estancia, esperamos poder ofrecerle nuevas experiencias muy pronto. Reciba nuestros mejores saludos,Your MLL Blue Bay Hotel Team

Dear Lynn, Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to see you again soon, Kind regards,Your MLL Blue Bay Hotel Team

Estimado Antonio, Ante todo agradecer su opinión, ya que a través de la misma tenemos la mejor vía para conocer las vivencias de nuestros huéspedes durante su estancia con nosotros.Nos complace saber que nuestro servicio cumplió con sus expectativas y agradecemos sus amables palabras al respecto. En cuanto a la limpieza y la comodidad de la habitación, nos gustaría mencionar que nuestro equipo de limpieza realiza un mantenimiento diario y cambia las sábanas cada tercer día. Sin embargo, lamentamos que no haya sido de su total satisfacción.En relación con el estado del hotel, decirle que nos esforzamos constantemente por mantener nuestras instalaciones en óptimas condiciones. No obstante, apreciamos sus comentarios y los trasladaremos al departamento a cargo a fin de que revise sobre el particular.Esperamos verle en un futuro en nuestro hotel. Reciba un cordial saludo,Your MLL Blue Bay Hotel Team

Kære GæstTak for at dele din oplevelse på vores hotel.Vi er glade for at du, først og fremmest bookede dit ophold hos netop os. Vi beklager at vi ikke levede fuldt op til dine forventninger. Vi håber dog at du til trods fik en masse gode oplevelser med hjem i bagagen.Vi håber på, at få fornøjelsen af at byde jer velkommen igen en anden gang.Your MLL Blue Bay Hotel Team

Dear Petra,Thank you for such a positive review of your stay.We are thrilled to hear that our friendly staff made a positive impression on you and that you appreciated the daily room cleaning. It's great to know that our breakfast selection, including porridge, fried eggs, cheeses, fresh fruit, smoothies, croissants, and cappuccinos, exceeded your expectations. We take pride in offering a variety of options to start your day right.We're also delighted that you enjoyed our beautiful swimming pool area, garden, and pool bar with snacks. Our convenient location near bus stops and the beach is indeed a plus, and we're glad you found it easy to explore Palma and the surrounding area.We look forward to welcoming you back.Best wishes,Your MLL Blue Bay Hotel Team

Kära gäst, tack för era ord efter er vistelse hos oss.Vi är glada att ni trivts och önskar er varmt välkommen åter!Varma hälsningar,Your MLL Blue Bay Hotel Team

Estimada Karla,Muchas gracias por la reseña acerca de su experiencia en MLL Blue Bay Hotel y la inmejorable valoración que ha compartido.Nos alegra saber que disfrutó de su estancia y que nuestro personal, especialmente Rodrigo, fue amable y atento a sus necesidades. Agradecemos sus amables palabras sobre el desayuno delicioso y la tranquilidad del hotel. Nos enorgullecemos de ofrecer un ambiente agradable y cercano a lugares de interés, como la playa de Cala Mayor y el centro de Palma de Mallorca.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Your MLL Blue Bay Hotel Team

Dear Lynn,Thank you for positively reviewing your stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We also appreciate your mention of our prime location and we are glad it met your needs. We look forward to welcoming you back. Kind regards,Your MLL Blue Bay Hotel Team

Dear Natalie,Thank you for taking the time to share your experience.We are glad that our location was just what you were looking for, however, we regret that you were not fully satisfied with your stay.Our challenge is to make sure that we suit all our guests' tastes; our beds are of high quality, but it is not always possible to get this completely right for everyone.However, we value your feedback, and be assured that your comments have been noted.We look forward to welcoming you back.Best regards,Your MLL Blue Bay Hotel Team

Cher Jean,Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Ce serait un plaisir de vous recevoir une fois encore pour une expérience tout aussi positive. Bien à vous,Your MLL Blue Bay Hotel Team

Dear Gorm,Thank you for positively reviewing your visit.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit.Best wishes,Your MLL Blue Bay Hotel Team

Bäste Niklas, tack för att ni ville lämna ett omdöme efter er vistelse hos oss.Vi är glada att höra att du uppskattade vår personal och deras vänlighet samt serviceinriktning. Det är viktigt för oss att våra gäster känner sig välkomna och omhändertagna. Vi är också nöjda att du tyckte om frukosten och dess variation, inklusive de lokala specialiteterna.Vi beklagar att du upplevde vissa brister i hotellets finish och ljudisolering. Vi arbetar kontinuerligt med att förbättra våra faciliteter och kommer att ta dina synpunkter i beaktande för framtida förbättringar. Vi är glada att du trots detta rekommenderar vårt hotell och uppskattar dess lugna läge.Med vänliga hälsningar,Your MLL Blue Bay Hotel Team

Dear Nigel, Thank you for your review.We are glad that you had a pleasant stay with us and appreciated our high standards; your satisfaction is our highest reward.We hope to welcome you back.Best wishes,Your MLL Blue Bay Hotel Team

Gentile Maria Lorena,Grazie per averci fatto conoscere la sua opinione.Dal rating elevato che ha assegnato alla nostra struttura, riteniamo che la sua permanenza sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e la sua valutazione ci incoraggia a proseguire su questa strada.Speriamo di avere presto il piacere di ospitarla di nuovo presso il MLL Blue Bay Hotel. Nell'attesa, le porgiamo i nostri cordiali saluti.Your MLL Blue Bay Hotel Team

Cher hôte,Merci d'avoir pris le temps de cette appréciation.Nous sommes ravis que votre séjour passé chez nous ait été à la hauteur de vos attentes.Merci également pour votre recommandation.Nous espérons avoir le plaisir de vous recevoir à nouveau pour un séjour 100% réussi.Bien cordialement,

Estimada María Isabel,Gracias por publicar su valoración.Nos complace comprobar que se lleva un excelente recuerdo de su visita y que su puntuación ha sido óptima. Hacemos lo posible por ofrecer a nuestros huéspedes una experiencia agradable y nos sentimos complacidos de saber que en su caso lo hemos conseguido.Para todos nosotros será muy grato volver a darle la bienvenida. Un saludo muy cordial,Your MLL Blue Bay Hotel Team

Estimada Veronica,Muchas gracias por su feedback.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Para todos nosotros será muy grato volver a darle la bienvenida. Un saludo muy cordial.Your MLL Blue Bay Hotel Team

Estimado Ramón,Muchas gracias por otorgarnos la máxima putuación.Su valoración nos llena de alegría.Otra vez, mil gracias.Sería un placer volver a darle la bienvenida.Un cordial saludo,Your MLL Blue Bay Hotel Team

Dear Ion Cosmin,Thank you for rating your recent stay.We are happy to have met your requirements.We would love to know how we could have improved your experience with us.We look forward to welcoming you again. Best regards,Your MLL Blue Bay Hotel Team

Dear GuestWe would like to thank you for sending us your high rating.We are glad we were able to meet all your requirementsAgain, thank you very much.We hope to welcome you back for a return visit, Best regards,Your MLL Blue Bay Hotel Team

Dear Rene,Thanks for sending us your rating.We are happy to have met your requirements.We would certainly like to learn more about that in a private message.Best regards,Your MLL Blue Bay Hotel Team

Dear Natalie, Thank you for taking the time to rate your stay with us. We're sorry your experience hasn't been fully satisfying. However, we would love to know what would have made your stay even better. We look forward to welcoming you again. Best regards, Your MLL Blue Bay Hotel Team

Dear Marie, We are grateful for this kind rating of your recent stay. We are happy to have met your requirements. However, we would love to know what would have made your stay a perfect one. Best regards, Your MLL Blue Bay Hotel Team