Stadsuitzicht vanuit accommodatie

Beoordelingen van Ocho Suites & Kitchen

4 out of 5
Ocho Suites & Kitchen
Carrer de la Mar 24, Palma de Mallorca, Illes Balears

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 18 van 23 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 23 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 23 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 23 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 23 beoordelingen" "

9,8/10

Netheid

10/10

Personeel en service

8,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Margareta

Positief: Netheid, staat van de accommodatie en faciliteiten
9 nachten verbleven in mei 2024
Reactie van Ocho suites op 22 mei 2024
Hi Margareta,Thank you for sharing your review of your stay!It was a pleasure to meet you, and we hope to welcome you back soon!Kind regards,

10/10 – Uitstekend

Belinda

5 nachten verbleven in oktober 2023
Reactie van Front Desk op 23 okt 2023
Dear Belinda,Thank you so much for taking the time to leave such a positive review! Your feedback means the world to us. We look forward to welcoming you back in the future.Warm regards,

10/10 – Uitstekend

Nisha Maria

Reisde met familie
Positief: Netheid, comfort kamer
The best
Wunderschön eingerichtetes Apartment, perfekte Lage. Flauschige Handtücher und Duvets. Hohe Qualität. Eines unserer besten Ferien Aufenthalte. Zudem wunderschöne Rooftop Lounge.
2 nachten verbleven in oktober 2023
Reactie van Front Desk op 9 okt 2023
Dear Nisha,We're very happy to receive your fantastic review! Your kind words about our apartment and rooftop mean the world to us. It was a pleasure having you stay with us. We can't wait to welcome you back for another exceptional stay!Warm regards,

10/10 – Uitstekend

christopher

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful little boutique suites in a central but quiet location. Immaculately designed with everything you could possibly need. Fabulous culture, shopping and dining on your doorstep
3 nachten verbleven in september 2023
Reactie van Front Desk op 10 sep 2023
Hi Christopher,Thank you for the great review! We're happy you enjoyed your stay and our location. If you ever come back, feel free to reach out for anything you need.Have a nice day!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
4 nachten verbleven in juli 2023
Reactie van Ocho Suites op 2 aug 2023
Dear guest,Thank you for your review! We appreciate your feedback and are delighted to hear that you had a great experience with us. We hope to welcome you back soon.Best regards,

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, comfort kamer
Smuk lejlighed med perfekt beliggenhed
Det lever 100% op til de billeder der ligger på nettet - rummelig lejlighed med fransk altan til gaden, lydisolerede vinduer, to badeværelser, velfungerende aircon og super hjælpsomt personale. Ocho suites er måske den bedste lejlighed vi har boet i - smukt indrettet ned til detaljen med yogamåtte i skabet, gratis frisk vand til køleskabet hver dag og daglig rengøring. Sengen var for blød for os, men det er jo en smagssag, og ved at fjerne topmadrassen sov vi helt perfekt. Samlet set er det et ophold med den frihed en lejlighed giver i forhold til køkken osv men med alle fordelene fra et hotel. Vi ankom sent og uden forudgående aftale sendte Javier os beskrivelse af, hvordan vi fik fat i nøglen. Adgangen til opgangen var nem og hele stemningen i huset rolig og behagelig. Placeringen i byen kunne ikke være bedre. Gåafstand til alt, bedste is lige rundt om hjørnet og taxaerne holder i parallelgaden. Tak for et godt ophold - Vi kommer helt sikkert igen!
7 nachten verbleven in juli 2023
Reactie van Front Desk op 15 jul 2023
Dear Martin,Thank you so much for taking the time to share your experience at Ocho Suites!We are very happy to read your wonderful review and know that our efforts to create a comfortable and welcoming environment were appreciated.It's delightful to learn that you found the apartment to be spacious and well-appointed, meeting your expectations set by the pictures online. Our team at Ocho Suites is dedicated to ensuring that each guest feels well-taken care of, and we are pleased that our personnel's helpfulness left a positive impression on you.Regarding the bed's softness, we understand that preferences can vary, and we thank you for sharing your feedback. We are glad to hear that the adjustment made your sleep experience perfect.Your compliments are the greatest reward for our efforts, and we are grateful that you are considering returning to Ocho Suites. We can't wait to welcome you back for another memorable stay.Best regards,

10/10 – Uitstekend

Ina

Reisde met familie
Positief: Netheid, comfort kamer
4 nachten verbleven in juli 2023
Reactie van Front Desk op 15 jul 2023
Thank you for taking the time to rate your stay with us.We look forward to welcoming you!Best,

6/10 – Redelijk

Emily

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Suite (standard): much much smaller than pictures suggest. Also there was a sign on our bedroom window (door with Juliet balcony) that we weren’t allowed to open it so not only could we not access the balcony, but we couldn’t open the shutters behind it, meaning that we had no natural light in the bedroom. Really annoying. Guest benefits: only on the last day did we spot the poster about free drinks in the bar 6-7pm for guests. Would have been nice if we had actually been told about this. Baby cot: biggest grievance. Firstly, we had to Pay 35 euros PER NIGHT for a travel cot. Not even a proper cot. You can buy them for cheaper than that. I actually can’t believe I agreed to it (I swear the listing said travel cot free, proper cot paid for). But most angering was that the mattress was too small for the cot so our baby was falling into the sides each evening. I slept so badly because I kept waking to check him on the monitor and having to go in and move him. Really stressful. It is surely not meeting the required standards. When I told reception, they told me they would tell management (I’ve not heard), and then still proceeded to charge me. It’s as if they didn’t hear anything I told them! Pretty shocking. I really hope they make a change for future guests.
3 nachten verbleven in juni 2023
Reactie van Front Desk op 25 jun 2023
Hi Emily,We are sorry that you were not satisfied with your stay so we would like to provide further clarification:As our manager communicated via Expedia chat on June 19th (two days after your check-out):The price for the baby cot was communicated to you in advance. We have a fixed price for the cot, which is clearly stated in our listings. You can find this information in the "Children and extra beds" section. We also mentioned the exact square footage of the room in the listings.We would like to emphasize that our cots have been used by numerous guests without any issues. We take the safety and comfort of our guests very seriously.Unfortunately, we were not informed of these problems during your stay until check-out, which prevented us from resolving them and assist you in finding a suitable solution.We assure you that these issues could have been addressed and resolved if we had received the information from you on the first day of your stay.Regarding the bedroom window and balcony access, we apologize for any inconvenience caused by the sign restricting their use.We strive to offer a comfortable and enjoyable experience for our guests, and we value your feedback.Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
3 nachten verbleven in november 2022
Reactie van Front desk op 20 dec 2022
Dear Guest,Thank you for taking the time to rate your stay at Ocho Suites!We look forward to welcoming you again soon!Kind Regard,Front Desk

10/10 – Uitstekend

Lars

Reisde met familie
Positief: Netheid, comfort kamer
Virkelig lækkert sted, god service, god og venlig betjening. Super belligenhed
5 nachten verbleven in oktober 2022
Reactie van Front Desk op 26 okt 2022
Hello Lars,Thank you for taking the time to write a review!We are very happy to know that you have enjoyed your stay with us. I make sure to share your kind comments with the rest of the team.Looking forward to welcoming you again soon!

8/10 – Goed

Claire

1 nacht verbleven in september 2022

10/10 – Uitstekend

Camilla

Reisde met een groep
Positief: Netheid, comfort kamer
Fantastiskt boende mitt i stan.
3 nachten verbleven in juli 2022
Reactie van Front Desk op 16 jul 2022
Dear Camilla, Thank you so much for your kind review. Looking forward to welcoming you again next time! Kind regards, Front Desk

10/10 – Uitstekend

Lea, West University Place

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
This is an incredible hotel in old town. Nestled right between the Castle and the cathedral, you won’t get a better location. Walk to all of the shopping, restaurants and nightlife. The interior design is exquisite and the people who work there are so nice. I will stay here again.
2 nachten verbleven in juni 2022
Reactie van Front Desk op 18 jun 2022
Hi Lea, Thank you for taking the time to write a review! We are glad to hear that you enjoyed your stay at Ocho Suites & Kitchen. I will make sure to share your kind comments with the rest of the team. You and your beautiful family are always welcome here :) Looking forward to welcoming you again!

10/10 – Uitstekend

Hayley

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Ocho suites is a MUST STAY! We went on a girls trip and absolutely loved it. Spacious, clean, modern with very cool features. LOVED the location. Tons of restaurants in the area and in the center of all the action, but not on a loud street. Staff was fabulous (and they give you a welcome drink and the cute bar downstairs). One of my favorite places I've ever stayed.
5 nachten verbleven in mei 2022
Reactie van Front desk op 16 mei 2022
Dear Hayley, Thank you so much for taking the time to write a review! We are so happy to hear that you enjoyed your stay with us, your kind comments means the world to us! I will be sure to share your feedback with the rest of the team. They love to know that customers leave happy with their service. We look forward to seeing you again next time! Front Desk Management

6/10 – Redelijk

Aaronn

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Their idea is sound; there execution still has glitches; but I have NO doubt their wonderful staff will work out these issues. The staff was super receptive of feedback and the very next day fixed most of the issues. Thank you for having us Ocho :-)
3 nachten verbleven in maart 2022
Reactie van Front desk op 22 mrt 2022
Dear Aaronn, Thank you for taking the time to write a review! We always want to improve and make sure our costumers feel comfortable in their home away from home, so if something needs to be change we immediately take action to improve the experience. Again thank you, we look forward to welcoming you again at Ocho! Can't wait to smell that special candles :)

6/10 – Redelijk

Joakim

1 nacht verbleven in september 2021

8/10 – Goed

Jong Asger

Reisde met familie
Positief: Netheid, comfort kamer
5 nachten verbleven in juli 2021
Reactie van Alejandra op 2 aug 2021
thank you very much for your positive feedback about your stay at Ocho Suites! we hope to see you again!

10/10 – Uitstekend

Martin

Reisde met een groep
Positief: Netheid, comfort kamer
5 nachten verbleven in juli 2021
Reactie van Alejandra op 2 aug 2021
thank you very much for your positive feedback about your stay at Ocho Suites! we hope to see you again!

10/10 – Uitstekend

Franck

Reisde met familie
Positief: Netheid, comfort kamer
Surement l'une des meilleures adresses à Palma !
Ocho suites & kitchen est une adresse de luxe merveilleuse à Palma. Une belle demeure, idéalement située près de la Cathédrale et du port, dans le vieux Palma, une décoration et un design soignés, la touche suèdoise des propriétaires mélangée à la beauté de la vieille batisse apportent un vrai raffinement. Rien à redire ! Le confort est fabuleux, le service au petit soin, le petit déjeuner délicieux. Alejandra fait tout pour rendre votre séjour agréable, nous avons même été surclassé dans la suite numéro 6, une splendeur. Nous allons recommander cette adresse de charme à tous nos amis.
Le living room de la suite 6
La chambre de la suite 6
Entrée de l'hôtel
La marina en face de l'hôtel
1 nacht verbleven in april 2021
Reactie van Alejandra op 17 mei 2021
We're so happy you enjoyed your stay! We look forward to see you soon again. Take care and all the best, Alejandra

10/10 – Uitstekend

Paul

Positief: Netheid, comfort kamer
I had a fantastic weekend break in this apartment, it was immaculately clean, the check in was quick and simple with very friendly staff. Location is great, I recommend this place especially for couples looking to get away,
2 nachten verbleven in oktober 2020
Reactie van Alejandra González-Moro op 27 okt 2020
Dear Paul, We are really glad to know that you enjoyed your weekend break at Ocho Suites. Thank you very much for your wonderful and positive review. Looking forward to welcoming you back soon, Kindest regards, Alejandra Gonzalez-Moro

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I will be back!
What an amazing small boutique hotel. The apartments have a fully equipped kitchen, the interior is beautiful with fish bone wooden floors. The beds are the best hotel beds we have ever slept in. The food and drinks served in the restaurant was the best we had while in Palma. Ocho is a 10/10 experience. We will be back.
1 nacht verbleven in maart 2020
Reactie van Alejandra Gonzalez-Moro op 29 jun 2020
Dear Maria, Many thanks for choosing Ocho Suites & Kitchen and for giving us your great feedback on Expedia We are proud to read your kind comments regarding our apartments and the food & drinks enjoyed in our restaurant. We really hope that we will have the possibility to welcoming you again in the near future. The whole Ocho Suites & Kitchen team is looking forward to your next visit. Kind regards, Alejandra Gonzalez-Moro

10/10 – Uitstekend

RenegadeSouls, Roaming the Globe

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Christian and staff were incredibly accommodating and thought of everything! He escorted us personally to our apartment and showed us how to operate everything we needed, then showed us where they had stocked food for our breakfast and afternoon snacks. The restaurant is phenomenal and wine selection more than adequate to assure your tastes are met. The proximity to old town is wonderful for walking wherever you like. It's a little noisy at night with the blinds open, but nothing ear plugs won't handle. Forget a rental car the first night thoug. You'll never find it if you haven't been there already. Other than that, highly recommend staying here!
2 nachten verbleven in september 2019
Reactie van Alejandra Gonzalez-Moro op 21 sep 2019
Dear RenegadeSouls, Thank you so much for choosing Ocho Hotel & Kitchen and for sharing your wonderful feedback with all the Expedia/Hotels.com users. We highly appreciate your nice words about Christian and our staff. We are also delighted to read that you enjoyed your room, our food served at the restaurant and our wine selection. Be rest assured that we will share your compliments with the whole team. Looking very much forward to welcoming you back again in the near future! With warmest regards from Palma de Mallorca,