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Beoordelingen van Conrad Manila

5 out of 5
Conrad Manila
Seaside Boulevard, Corner of Coral Way, Mall of Asia Complex, Pasay, Manila

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 704 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 191 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 49 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 1000 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Eugene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellente service
2 nachten verbleven in november 2022
Reactie van Fabio Berto, General Manager op 6 dec 2022
Dear Eugene,Thank you for sharing your perfect feedback with us and making our day more bright. We sincerely hope that you had a joyous experience. We look forward to welcoming you again soon.

10/10 – Uitstekend

Kevin, APO

Positief: Netheid, personeel en service en voorzieningen
The Housekeeper Juliet on the 6th Floor was the BEST I have had in over 45 years. The hotel staff is uniformly amazing in all aspects. Dining rooms, gyms, front desk, security, housekeeping, room service - AMAZING
3 nachten verbleven in april 2024
Reactie van Conrad Manila op 26 apr 2024
Dear Kevin,Thank you for your awesome feedback. I will certainly share your kind words of commendation with Juliet and the rest of the team. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Mark Joseph

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Proximity to the mall
2 nachten verbleven in april 2024
Reactie van Conrad Manila op 23 apr 2024
Dear Mark Joseph,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

4/10 – Matig

REINA

WiFi is not free. Dress code not followed at executive lounge buffet there were guests that are just wearing shorts and slippers and looked like they just got out of bed but they still let them in. Most international guest were seated close to the window by the at view. Locals were accommodated at the corner of the room.
3 nachten verbleven in april 2024
Reactie van Conrad Manila op 23 apr 2024
Dear Reina, Thank you for choosing to stay at Conrad Manila and I am sorry to learn about your dissatisfaction during your recent stay.Please be reassured that complimentary internet access is provided to all guests, with an additional fee applied only for premium connections. I have also investigated the feedback on your experience at the Executive Lounge and would like to confirm that seats are available on a first come, first served basis.Your insights are invaluable, and we greatly appreciate you for sharing your feedback. We look forward to the opportunity to welcome you back for a more inspiring stay. Sincerely, Fabio BertoGeneral Manager

10/10 – Uitstekend

Andrew, De Pere

Reisde met een groep
Positief: Voorzieningen
People are very helpful
3 nachten verbleven in april 2024
Reactie van Conrad Manila op 23 apr 2024
Dear Andrew,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

4/10 – Matig

Mark, North Las Vegas

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel may be conveniently located close to SM MOA but the walk way connecting the mall to Conrad can be confusing and will get a normal pedestrian lost. I booked a room with a Bay View so I know that the rate would be high. Conrad claims as a high-end,luxury hotel but it is mediocre at best. The room I got had cobwebs on the corners - telling me that either it hasn't been occupied for a while and/or housekeeping did not clean the room thorougly. The floor looks rough. Designed with wood-looking vinyl, the dark scratches on the floor are visible. The mini bar and fridge did not specify if the items are free or not so I decided to leave it alone. The complimentary free breakfast buffet was disappointing. Considering the place was more than half empty, the staff did not pay attention to check on us if we needed refills for our drinks. Overall, I will not recommend this property. I had a better experience at a nearby lower-end hotel with more amenities.
2 nachten verbleven in april 2024
Reactie van Conrad Manila op 18 apr 2024
Dear Mark, Thank you for choosing to stay with us at Conrad Manila, and for providing your feedback. Rest assured, we take your comments seriously, and have shared it with our team to investigate and address where applicable. Your insights are invaluable, and we greatly appreciate you for taking the time to provide your comments. We will take them constructively, as we move forward with our commitment to enhance guest experience. We look forward to the opportunity to welcome you back for a more inspiring stay. Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Elaine

1 nacht verbleven in april 2024
Reactie van Conrad Manila op 30 apr 2024
Dear Elaine,Thank you for your awesome 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

8/10 – Goed

Charlene

Positief: Voorzieningen
Too crowded during my visit as it coincided with their Holy Week. Quite pricey for all restaurants and transportation to airport.
2 nachten verbleven in maart 2024
Reactie van Conrad Manila op 5 apr 2024
Dear Charlene, Thank you for choosing to stay with us at Conrad Manila, and for providing your feedback. We acknowledge your concerns and rest assured we would take them constructively, as we move forward with our commitment to enhance guest experience. We look forward to the opportunity to welcome you back to Conrad Manila! Sincerely, Fabio BertoGeneral Manager

10/10 – Uitstekend

Lyka

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location for everything!
1 nacht verbleven in maart 2024
Reactie van Conrad Manila op 5 apr 2024
Dear Lyka,Thank you for your great feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Fun Wendy Ngai

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property looks very nice. It’s convenient to go shopping.
3 nachten verbleven in maart 2024
Reactie van Conrad Manila op 5 apr 2024
Dear Valued Guest,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff
1 nacht verbleven in maart 2024
Reactie van Conrad Manila op 5 apr 2024
Dear Stephen, Thank you for staying with us, and for sharing your feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Conrad Manila op 5 apr 2024
Dear Rachel,Thank you for your perfect 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Bruce

Positief: Netheid, personeel en service
Great
1 nacht verbleven in maart 2024
Reactie van Conrad Manila op 26 mrt 2024
Dear Bruce,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Janet S.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the hotel
4 nachten verbleven in maart 2024
Reactie van Conrad Manila op 26 mrt 2024
Dear Janet,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Alexander

1 nacht verbleven in maart 2024
Reactie van Conrad Manila op 12 apr 2024
Dear Alexander,Thank you for your great 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

petr

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel
3 nachten verbleven in maart 2024
Reactie van Conrad Manila op 26 mrt 2024
Dear Petr,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Jerome nick, Silver Spring

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent my kids loves it
2 nachten verbleven in maart 2024
Reactie van Conrad Manila op 20 mrt 2024
Dear Jerome, Thank you for your kind feedback. We are delighted to know that you enjoyed your recent stay with your kids at Conrad Manila. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Jon Marie

Reisde met een groep
Everything is perfect
2 nachten verbleven in maart 2024
Reactie van Conrad Manila op 20 mrt 2024
Dear Jon Marie, Thank you for your kind feedback. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Wayne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent and attentive staff, befitting a world class hotel.

10/10 – Uitstekend

NATSUKI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Conrad Manila op 5 mrt 2024
Dear Valued Guest, Thank you for your awesome 5*. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Ramon

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Spacious, staff very accommodating. No negative comments.
2 nachten verbleven in februari 2024
Reactie van Conrad Manila op 27 feb 2024
Dear Ramon, Thank you for your kind feedback. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Roger, Hercules

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Conrad Manila op 27 feb 2024
Dear Roger, Thank you for your awesome 5* rating. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

6/10 – Redelijk

Emma, Lakewood

Reisde met partner
Negatief: Personeel en service
I like that Conrad is close to the Mall of Asia and close to Roxas Blvd. where you can walk and enjoy the area.
3 nachten verbleven in februari 2024
Reactie van Conrad Manila op 23 feb 2024
Dear Emma,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Maria, Rahway

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, safe and the best staff
3 nachten verbleven in februari 2024
Reactie van Conrad Manila op 23 feb 2024
Dear Maria,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

QUERUBIN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceeded my expectations. Very elegant and staff was outstanding.
1 nacht verbleven in februari 2024
Reactie van Conrad Manila op 21 feb 2024
Dear Querubin, Thank you for your kind feedback. We are delighted to know that you enjoyed your recent stay at Conrad Manila, and we look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Rhen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in februari 2024
Reactie van Conrad Manila op 21 feb 2024
Dear Rhen,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

6/10 – Redelijk

Justin

Reisde met partner
Positief: Netheid, personeel en service
staff is amicable, and I love them but the hotel is not a five star stay you better to book Okada or New Coast for a better time.
8 nachten verbleven in februari 2024
Reactie van Conrad Manila op 21 feb 2024
Dear Justin, Thank you for choosing to stay with us at Conrad Manila, and for providing your feedback. Please be assured that we take your comments seriously and have shared it with our team to investigate and address where applicable. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

8/10 – Goed

Jimmy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent
1 nacht verbleven in februari 2024
Reactie van Conrad Manila op 19 feb 2024
Dear Jimmy, Thank you for your kind feedback. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

8/10 – Goed

Dirk

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Conrad ist ein schönes Hotel, Gym ist mega, leider ist es beim Frühstück etwas hektisch, einfach zu viele Menschen. Die ein oder andere Schönheitsreparatur ist notwendig, aber die Kritik ist nur auf das sehr hohe Niveau der letzten Jahre bezogen.
4 nachten verbleven in februari 2024
Reactie van Conrad Manila op 19 feb 2024
Dear Dirk, Thank you for your kind feedback. We are delighted to know that you enjoyed your recent stay at Conrad Manila, and we look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

6/10 – Redelijk

MARCIALITO, LOS ANGELES

Reisde met familie
Negatief: Voorzieningen
the elevator is very far from our room and its very inconvenient .
1 nacht verbleven in februari 2024
Reactie van Conrad Manila op 19 feb 2024
Dear Marcialito,Thank you for making us your hotel of choice. We look forward to welcoming you back to Conrad Manila with a more inspiring stay in the future.Sincerely,Fabio BertoGeneral Manager

8/10 – Goed

Pablo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Conrad Manila op 16 feb 2024
Dear Pablo, Thank you for your kind rating. We hope to welcome you again soon.Sincerely, Fabio BertoGeneral Manager

8/10 – Goed

gemma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I feel safe
2 nachten verbleven in januari 2024
Reactie van Conrad Manila op 16 feb 2024
Dear Gemma,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Dirk

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Praktisch und Schön
3 nachten verbleven in februari 2024
Reactie van Conrad Manila op 6 feb 2024
Dear Dirk, Thank you for your kind feedback. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lobby is fantastic. Room and bathrooms were 1st rate. Room service food was good but too expensive. Good close reasonably priced was breakfast hard to find. Air conditioning was too cold, but robes were nice. House keeping was excellent, but we left tips and a friendly note every day. The bay view was interesting because if the reclamation projects. These a completely indoor passage to the mall.
4 nachten verbleven in januari 2024
Reactie van Conrad Manila op 5 feb 2024
Dear Michael, Thank you for your kind feedback. We are delighted to know that you enjoyed your recent stay at Conrad Manila. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, comfort kamer
Our room that we paid extra for it had a bad odor, on top of that we had drainage problems with the bath and toilets that overflowed the entire bathrooms, we were moved to another room that had some of its own issues. We had dinner in their buffet, we got there before they opened to see what they had, it looked good, unfortunately when we got there some food items were missing, many others were dry as a bone, deserts were full of gelatin, bottom line, the buffet we had in any of Boracay Henann hotels for a 1/3 of the cost of Conrad Manila was way better than what we had in Conrad, they charged us on top of that 360 pesos for a small bottle of sparkling water, when i shared it with the staff all they said is we are sorry, front desk manager was the only one to give us a 10% discount for the buffet only, probably ill look for a different hotel for the next visit...
5 nachten verbleven in januari 2024
Reactie van Conrad Manila op 5 feb 2024
Dear Valued Guest, Thank you for taking the time to provide us with your invaluable feedback. Please be assured that we take your comments seriously and have shared it with our team to investigate and address wherein applicable. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Conrad Manila op 1 feb 2024
Dear Michael, Thank you for your perfect 10* rating. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

4/10 – Matig

shellane

13 nachten verbleven in januari 2024

10/10 – Uitstekend

andrei

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding hotel and staff overall.
1 nacht verbleven in januari 2024
Reactie van Conrad Manila op 1 feb 2024
Dear Andrei, Thank you for your kind feedback. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

8/10 – Goed

Martin Bernd

Positief: Netheid
3 nachten verbleven in januari 2024
Reactie van Conrad Manila op 1 feb 2024
Dear Martin, Thank you for your positive 4* rating. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Tzuwen

2 nachten verbleven in januari 2024
Reactie van Conrad Manila op 26 mrt 2024
Dear Tzuwen,Thank you for your perfect 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Caryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Conrad Manila op 25 jan 2024
Dear Caryn, Thank you for your 5* rating. We look forward to welcoming you again soon.Sincerely, Fabio BertoGeneral Manager

10/10 – Uitstekend

Marilou

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Conrad Manila op 18 jan 2024
Dear Marilou,Thank you for your perfect 10 rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Araceli

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view is awesome close to most everything I well recommend this property to my friends and family
1 nacht verbleven in januari 2024
Reactie van Conrad Manila op 25 jan 2024
Dear Araceli, Thank you for your great feedback. We look forward to welcoming you again soon.Sincerely, Fabio BertoGeneral Manager

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Conrad Manila op 18 jan 2024
Dear Jennifer,Thank you for your 10* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Sherrylyn

1 nacht verbleven in januari 2024
Reactie van Conrad Manila op 18 jan 2024
Dear Sherrylyn,Thank you for your perfect 5 rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

8/10 – Goed

Teresa, lusby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff, restaurant was superior. There are no words to how lovely everyone is and how hard they work. A suggestion, make you ask the bellman how to work the shower? I can’t believe how complicated it was! 2. The only way to get connected to front staff, bellmen, the salon , restaurants is going thru the operator. Half the time you could literally take a shower and dress before you get a person. Then the phones don’t work!
4 nachten verbleven in januari 2024
Reactie van Conrad Manila op 10 jan 2024
Dear Teresa,Thank you for taking the time to share your feedback regarding your recent stay at Conrad Manila. We sincerely appreciate your kind words of commendation and also your inputs and suggestions, as it helps us identify areas where we can improve. We are sorry to hear about the challenges you encountered during your stay. Our team strives to provide a safe, warm and hospitable experience for all our guests. Rest assured, we take your concerns seriously, and we will thoroughly check the matter. Once again, thank you for bringing this to our attention. We value your patronage and hope to welcome you back to the hotel in the future.Sincerely,Fabio BertoGeneral Manager

8/10 – Goed

Marie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Conrad Manila op 10 jan 2024
Dear Marie,Thank you for the great 4* rating. We look forward to welcoming you back to Conrad Manila. Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Marites

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in januari 2024
Reactie van Conrad Manila op 10 jan 2024
Dear Marites,Thank you for the fantastic 5* rating. We look forward to welcoming you back to Conrad Manila. Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

Dana

3 nachten verbleven in januari 2024
Reactie van Conrad Manila op 10 jan 2024
Dear Dana,Thank you for the fantastic 5* rating. We look forward to welcoming you back to Conrad Manila. Sincerely,Fabio BertoGeneral Manager

10/10 – Uitstekend

YONG KOON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location
4 nachten verbleven in december 2023
Reactie van Conrad Manila op 25 jan 2024
Dear Valued Guest, Thank you for your positive rating. We look forward to welcoming you back to Conrad Manila.Sincerely, Fabio BertoGeneral Manager