Vind je ideale hotel in Marcellus

'Weird vibe but room was clean'

'Very kind staff!'

'Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...

'Property was fine. A little frustrating that the online check in prior to arrival stated check in was at 2pm, however, when we arrived at 2:30p, we were told we could not check in until 3p as there were no rooms clean. Very happy with the price. The staff was very friendly. Easy access on/off the toll road.'

'It's a brand new hotel they just built so its still in great shape and clean, staff was friendly and helpful. Decently priced. We definitely enjoyed our stay. The only negative thing was our first room didn't have knobs on the hotplate thing.'

'The staff was amazing and I have never had a hotel so.clwan and smell so nice. Thank you to all the staff'

'It would have been better if they cleaned our room a couple of times.'

'Nice place'

'Loved the cottage! Everything was as stated in the property description and the cottage is decorated very nicely and very clean. Unfortunately, there was severe weather and we had to delay our trip a day. When I asked if we'd be able to get a refund for one day, I got no response from the property manager. However, we accidentally took a book from the cottage and when we texted Todd, he responded immediately and was very helpful in how to return the book. The weather did not cooperate for...

'This was very easy to get to right off the exit. The room was a nice size for all we needed. Everything was clean and appropriately stocked with enough towels. The breakfast was plenty with several options. Nothing was out of stock and the staff even came around offering food in case anyone wanted anything. The staff was friendly to work with. A very nice place to stay and sleep and re energized.'

'The room was nasty the floors were damp the fold out couch was absolutely terrible'

'Stayed 1 night as a roadtrip stop. Place was clean, staff very nice and helpful. Breakfast was great, cold and hot options, with staff being very attentive.'

'The rooms are ok but the staff is great, especially Amber, and if you get a good housekeeper that’s huge. They offer a nice breakfast but not many dairy free options so I was unable to enjoy it. No dairy free milks, yogurts, or fresh fruits if you are vegan or have a dairy allergy and that’s a bummer however they do have around the clock hot coffee which was a bonus.'

'Hello, I hope you're doing well. I'm writing to request compensation for the issues we experienced during our recent stay. We were first assigned room 216, and upon entering, we found someone already sleeping inside. This was an uncomfortable and concerning situation, especially since it resulted from being given the wrong room. We were then moved to room 222, which unfortunately had additional problems. The room had a strong humid odor, and there was not enough toilet paper provided. Given the...

'Heat lamp in bathroom didn't work. Only one chair in room for two people (their pictures show two chairs in rooms). No clock or phone in room. Exercise room was inaccessible. Put senior citizens in a room farthest away from elevator, pool, and exercise room. The channel list for TV posted in room only included approximately one third of those available. Trash vehicle pickup at 4:15AM right outside our window. Dressers and nightstands were filthy (items left from previous occupants as well...

'The property was very clean. The room we were in had USB connections that were tilted and could not be used or didn't work, even after resetting'

'The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price'

'Clean with comfortable beds. Good coffee'

'The hotel was pretty decent for the price. Hotel staff was nice and the internet decent. The room was slightly outdated, but I had a very good night's rest. Breakfast did not have any fresh sandwich spreads like cheese or sliced meat, but otherwise acceptable.'

'outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading. '