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Beoordelingen van Beau Monde International

4.5 out of 5
Beau Monde International
934 Doncaster Road, Doncaster East, VIC

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 186 van 735 beoordelingen" "
Gastenscore: 8 - Goed. 314 van 735 beoordelingen" "
Gastenscore: 6 - Redelijk. 149 van 735 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 735 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 735 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

6,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Paul

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Mark

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff do nothing, i ordered a meal to my room on Monday the tray & plates where still there Friday when i checked out They don’t clean the towels, bedding One day of soap one day of coffee they don’t replenish or clean What is in there when you get there is it Also no secure parking it’s open to anyone same with the front door anyone can go in at any time
4 nachten verbleven in maart 2024

6/10 – Redelijk

melissa

Reisde met familie
We tried to ring the service desk multiple times but no answer, we didn’t have any toilet paper in our room. The website also states that they do breakfasts in the restaurant , for some reason they this was not an option when we stayed.
1 nacht verbleven in februari 2024

8/10 – Goed

Monica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After reading previous reviews was a little skeptical. But the staff were friendly, helpful, and welcoming. Yes decor was old, but the room had a retro feel that we liked. Parking was easy. Would recommend.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Danielle

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy place to stay, undercover parking and conveniently close to the city yet it’s very quiet. Could use a good deep clean inside and out.
4 nachten verbleven in januari 2024

6/10 – Redelijk

Alan

Negatief: Personeel en service
13 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Catherine

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was the worst we have visited. We arrived and the guy on reception looked like he would rather be anywhere else than there. We got the card for our room. Had to pay a $100 bond which i didn't begrudge until we got upto the room. The room was filthy. It looked like it hadn't been vacuumed in years, the front of the cupboards were filthy and also looked like they hadn't been cleaned in forever. The mattress was terribly saggy in the middle and one of the lamps on the bedside had a globe blown. We went down and asked to move to a different room and they moved us to a bigger room with a king size bed and the room was almost as dusty and dirty so we couldn't be bothered dealing with them again so we kept the key and just went home for the weekend and dropped the key back on the Sunday morning. We have a baby in the NICU at Monash clayton so the last thing we need is to get sick or take some sort of bug in there to her due to lack of cleanliness. The whole place is very tired and run down and dirty and needs a big overhaul. Wouldn't recommend staying here at all. Wotif should scrutinize their accommodations they allow to list on the site so people don't get misled like this. All we wanted was a couple of nights away not too far from the hospital for a break from everything and it was the worst choice to pick here.
2 nachten verbleven in januari 2024

6/10 – Redelijk

adam

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024

8/10 – Goed

Daniel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was good

8/10 – Goed

Anne

Positief: Netheid, comfort kamer
Christmas Night
A comfortable and spacious room. The place is looking a bit tired but great value for the money. No complaints
1 nacht verbleven in december 2023

8/10 – Goed

Ben

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Enjoyed my stay and would recommend this hotel. For the price its good. The rooms are spacious and have a good table if you need to take work calls remotely using laptop. Staff are friendly and very helpful. Underground car parking is free and spacious which is a big plus. On the cons, some of the fittings are a bit dated. The shower was a bit tempremental being very cold or very hot. The Wifi didnt work well after a few days so we got our own Prepaid data sim. Overall i would recomend this hotel as for the price its pretty good...
13 nachten verbleven in december 2023

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, personeel en service
Quiet hotel, older style but clean. Free parking. Comfortable bed. Will definitely stay again.
1 nacht verbleven in december 2023

8/10 – Goed

Michelle

Reisde met partner
Positief: Personeel en service
Older hotel, pictures on site must be from many years ago. Was clean and comfortable and price was good. Quiet spacious room. Will return.
1 nacht verbleven in december 2023

8/10 – Goed

Len

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is looking tired and reception staff presentation could have been a little better. Having said that the price was value for money and certainly met all our requirements. Outside presentation needs work for example weeding should be carried out at the front.
1 nacht verbleven in december 2023

8/10 – Goed

D

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Wai

Positief: Personeel en service
Either :1. I was in another hotel 2.I was very lucky to get a 'good' room 3. Management improve a lot. Didn't check the internet ratings before I booked, then saw all the 1 star reviews. Absolutely hate smelly filthy dirty hotel room. Surprise to find the room was spacious, no smell, no obvious dirt & filth & I am not going to look for it. Good price for a decent clean overnight stay. ps. It was a saturday & there was an karaoke going on, noisy until 10pm.
1 nacht verbleven in december 2023

8/10 – Goed

Elizabeth

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was very apprehensive about our stay after reading the online reviews, we were pleasantly surprised. Yes, the place is dated and would benefit from a major revamp but was clean and tidy and was value for money.
2 nachten verbleven in november 2023

8/10 – Goed

Peter

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good price and service
1 nacht verbleven in november 2023

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

4/10 – Matig

Joanne

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in/ out was easy. Car Park good. Lift broken , Room was dirty , Hotel very dated . Getting charged $100.00 bond - that gets refunded to card in 2-3 weeks. Unacceptable.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

JANET

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Location is convenient for us. Sadly it's a tired hotel in need of a good revamp in many areas. Some renos have taken place in the bathrooms, but needs a lot more
3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Lynda

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lift broken. Checked into a room that was still uncleaned from previous occupant. New room up flight of stairs despite conversation of needing ground floor due to lift broken. Filthy new room. Filthy in all areas. Spa jets not cleaned. Shower is more of a fine mist. Never again.
1 nacht verbleven in oktober 2023

4/10 – Matig

Kay

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We noticed the whole building is run down and is in need of huge maintenance and cleaning inside and out. Our asian meal was very nice but expensive.
1 nacht verbleven in september 2023

6/10 – Redelijk

Barb

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Our stay was enjoyable, however, the way they charge is extremely inconvenient and not explained at check in. I was charged the room fee, informed of a $100 room bond which is refundable in 7-10days, but I was ALSO charged the room fee a second time and when I rang to question this, was told this is normal, if you bank with Westpac, which I don’t!!!! Then told, it will be refunded in 7-10days! That is not acceptable, and extremely inconvenient. We were going to be returning guests but not with this inconvenience and method of charging!
1 nacht verbleven in augustus 2023

4/10 – Matig

Anthony

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cobwebs in all corners of the room, Mirrors hadnt been clean. No help from staff to get bags to the room for 2 x women and baby at 11.00pm at night
2 nachten verbleven in augustus 2023

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
1 nacht verbleven in augustus 2023

8/10 – Goed

Greg.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After a very late flight, the 24 hr check-in facility was great
1 nacht verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Samaria

1 nacht verbleven in juli 2023

4/10 – Matig

Danielle

1 nacht verbleven in juni 2023

6/10 – Redelijk

Le Liang

1 nacht verbleven in mei 2023

6/10 – Redelijk

Gerard

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Housekeeping was terrible
4 nachten verbleven in mei 2023

8/10 – Goed

Duy H

.
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Marcus

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
How can a place like thisoperate or be supported by wotif? Utterly disgraceful.
1 nacht verbleven in april 2023

4/10 – Matig

Adam

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property would have been great 20 years ago. Badly needs refurbished and no breakfast available which is unheard of for inner city hotel. Rooms good sized, clean, staff friendly but badly needs some upgrading and breakfast offering!
1 nacht verbleven in april 2023

8/10 – Goed

Lynton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and suited our needs
2 nachten verbleven in maart 2023

4/10 – Matig

Graeme

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unfriendly reception, filthy basement car park, No breakfast or restaurant as advertised on web site, broken fittings in bath room, insufficient pillows, no Bar available as per web site, very tired room, carpet needs replacing, no door on freezer, spa disgraceful, cigarette burns and rusty fittings. We stayed in the motel 7 years ago and it was very good that is why we booked again. Will never be going back and will be advising friends who come to Melbourne from Qld to visit friends in the area. DO NOT STAY AT BEAU MONDE INTERNATIONAL. 1 OUT OF 10
2 nachten verbleven in maart 2023

8/10 – Goed

Anthony

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Debra

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023

6/10 – Redelijk

Deidre

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023

8/10 – Goed

Darlene

Positief: Personeel en service
1 nacht verbleven in februari 2023

4/10 – Matig

Karynne

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Booked this property as it had parking and we thought we'd treat ourselves to a spa unit for the last night of our holiday. The spa was very dated and took over 30 mins to fill to just cover the jets and it wouldn't turn on. I got dressed and went down to see reception as no one answered the phone when I tried to ring. I was offered another room but it was late and I didn't want to wait another 30plus minutes to fill another spa. in hindsight perhaps I should have changed rooms as the bed was so uncomfortable and had been 2 twins pushed together and they came apart during the night and I ended up sleeping in the gap.
1 nacht verbleven in februari 2023

8/10 – Goed

Julie

Reisde met partner
Positief: Voorzieningen
The property met our requirements, the room was clean & comfortable.
1 nacht verbleven in februari 2023

6/10 – Redelijk

Ash

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Ordinary at best
1 nacht verbleven in februari 2023

4/10 – Matig

Wendy

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Netheid
When we arrived we tried to use the phone to contact the front desk to order room service but the phone did not work. We went back downstairs and spoke with the person on the desk who suggested that instead we could ring the front desk using a mobile to call them directly. Also there was NO ROOM SERVICE even though there was room service mentioned/offered in both the advertisement, the in room guest information book and a special room service menu on the counter above the refrigerator. This was most upsetting as my travelling companion is diabetic and may need food at night. There wasn't even the offer of any sort of breakfast! The onsite restaurant was closed and we were told that when the day manager was on he might be able to make us some sandwiches.... just not what I was expecting from a so-called boutique hotel. The spa bath had hair from a previous guest still in the jet holes. The place isn't in too bad of a state but is obviously old and needs some love. I also feel the room picture didn't match the room and accouterments we received.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
28 nachten verbleven in januari 2023

8/10 – Goed

Margaret

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, spacious room, undercover parking, great bathroom
1 nacht verbleven in februari 2023

8/10 – Goed

Margaret

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good standard, new bathroom, spacious
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Samara

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bed was very comfy, nice large room. We checked in at 2 am after a long drive from Sydney so 24/7 service desk was great also allowed us to check out late free of charge. Fast easy check in. Spa bath was very relaxing and didn’t take long to fill. Really nice black out curtains. The property itself is older in furnishings etc but overall it was a very pleasant stay.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent experience