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Beoordelingen van ibis Melbourne Central

3.5 out of 5
ibis Melbourne Central
399 Little Lonsdale Street, Melbourne, VIC

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 517 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 356 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1001 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marc

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Topspot
Goed hotel, schoon, middenin het centrum dus alles makkelijk lopend te bereiken, erg handig. Geluiddichte kamers, erg goede bedden.
3 nachten verbleven in juli 2023

8/10 – Goed

Leonardo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Nice room but very small.
Reactie van Isabella op 15 apr 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Isabella

8/10 – Goed

Joan

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in oktober 2022
Reactie van Sarah op 31 okt 2022
Dear Joan,Thank you for your rating.Regards,Ibis Melbourne Central

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

RIKU

Positief: Netheid, personeel en service en voorzieningen
There is a one thing I want to fix the facility is entrance door. The door closes fast and dangerous if the finger was crushed.
2 nachten verbleven in april 2024
Reactie van DL op 28 apr 2024
Dear Riku,Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David LotFront Office ManagerIbis Melbourne Central

8/10 – Goed

Lee-Shan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is the second time we stayed here. Loved its location, within 3-5 mins walk to the Elizabeth Street tram stop and Melbourne Central station, shopping area and plenty of restaurants. Perfect in every way.
1 nacht verbleven in april 2024
Reactie van DL op 28 apr 2024
Dear Lee-Shan,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

2/10 – Ontzettend slecht

HSIEN WEN

4 nachten verbleven in april 2024
Reactie van David op 27 apr 2024
Dear Hsien Wen,Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David LotFront Office ManagerIbis Melbourne Central

10/10 – Uitstekend

Naomi, Deniliquin

Reisde met partner
Positief: Netheid, personeel en service
Customer service and clean amenities
1 nacht verbleven in april 2024
Reactie van DL op 27 apr 2024
Dear Naomi,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

8/10 – Goed

Julyssa

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel was great. Super nice and clean. I would say that it’s not very obvious for patrons of the Ibis to know where to go. There was no one at the ground floor to direct people and I feel like if you had a language barrier, you may not know where to go. The reception is on the second floor. They have an express check in that was very convenient and easy. There are people at reception if you need them. I did have ti ask where breakfast was as again, it isn’t obvious and they have 3 floors with different restaurants. It is pretty easy to get to the hotel via transit once you figure it out. I took an express bus from the airport and then took the train. From Melbourne central, it is an easy 10min walk max. Despite it being in a small street that looks almost like an alley, I felt pretty safe at night as a solo female traveller although I would just be cautions since getting to the main road you have to pass by small alleyways but there was always people around so it didn’t bother me. I found the tram and bus situation a bit complicated, but all of that is very close to the hotel. The room was nice and small, but had a distinct smell. I got a queen compact room, but I could see how there may not be enough room for two people or if you are a tall or bigger person, the shower is very tight. The sink is located in the room so not much space and only one drawer for clothing.
3 nachten verbleven in april 2024
Reactie van DL op 27 apr 2024
Dear Julyssa,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

10/10 – Uitstekend

Jo-Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Central clean everything you would ask for in a hotel
4 nachten verbleven in april 2024
Reactie van DL op 27 apr 2024
Dear Jo-Anne,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

10/10 – Uitstekend

Jania

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having booked a ‘compact room’ I was very pleasantly surprised as it was excellent size for a one person stay (or two if not planning on spending lots of time in room. Comfortable, affordable and great location
4 nachten verbleven in april 2024
Reactie van David op 20 apr 2024
Dear Jania,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well located in the heart of Melbourne, good food
2 nachten verbleven in april 2024
Reactie van David op 20 apr 2024
Dear Daniel,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

10/10 – Uitstekend

Jo-Anne, Marsfield

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay in Melbourne, clean , quiet comfortable and great value for city hotel.
1 nacht verbleven in april 2024
Reactie van David op 20 apr 2024
Dear Jo-Anne,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

10/10 – Uitstekend

Martin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Small very clean room perfectly adequate for one person a week. Not suitable for two. TV could do with being higher as cut myself on the edge a couple of time. Lack of drawers or shelves was not an issue for me but the inbuilt safe was a plus. I prepaid for breakfast and it was excellent value. Staff were all very helpful. Small cafe attached was not part of the hotel and closed early
8 nachten verbleven in maart 2024
Reactie van David op 14 apr 2024
Dear Martin,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

8/10 – Goed

Sari

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Great location and friendly staff. Only downside is rooms are extremely small, not even a table or chair. The rooms also smell musty but would stay again for the location.
4 nachten verbleven in april 2024
Reactie van David op 14 apr 2024
Dear Sari,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

2/10 – Ontzettend slecht

Inderjeet Kaur

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Antonio

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel.
1 nacht verbleven in april 2024
Reactie van David op 14 apr 2024
Dear Antonio,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotFront Office ManagerIbis Melbourne Central

10/10 – Uitstekend

Jenny, Surrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is good. The room is super compact. I wish there were more cloth hungers in the closet and a few hooks on the side of the closet so I can hang my bags and hats.
7 nachten verbleven in maart 2024
Reactie van David op 4 apr 2024
Dear Jenny,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

2/10 – Ontzettend slecht

John

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van David op 4 apr 2024
Dear John,Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

8/10 – Goed

Andi

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Auto check-in was novel
2 nachten verbleven in maart 2024
Reactie van David op 4 apr 2024
Dear Andi,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

10/10 – Uitstekend

RIKA

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful and the rooms were clean.
2 nachten verbleven in maart 2024
Reactie van David Lot op 2 apr 2024
Dear Rika,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

8/10 – Goed

casey

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Location was good, check in and checkout was efficient.
1 nacht verbleven in maart 2024
Reactie van David Lot op 2 apr 2024
Dear Casey,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

6/10 – Redelijk

Keith

Positief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van David Lot op 2 apr 2024
Dear Keith,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

10/10 – Uitstekend

anne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A GREAT LOCATION FRIENDLY STAFF CONVENIENT TO ALL AMENITIES FABULOUS ROOMS
2 nachten verbleven in maart 2024
Reactie van David op 28 mrt 2024
Dear Anne,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great locations and view of the city!
3 nachten verbleven in maart 2024
Reactie van David op 28 mrt 2024
Dear Paul,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

10/10 – Uitstekend

Geraldine

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I just spent one night at this hotel but it provided what I needed. Nice room, good breakfast, convenient location and friendly staff.
1 nacht verbleven in maart 2024
Reactie van David op 28 mrt 2024
Dear Geraldine,We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerNovotel Melbourne Central

8/10 – Goed

Joana

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van AJUS op 24 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

4/10 – Matig

Janine

1 nacht verbleven in maart 2024
Reactie van David op 14 apr 2024
Dear Janine,Thank you for taking the time to tell us about your experience at the Ibis Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Melbourne Central, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,David LotFront Office ManagerIbis Melbourne Central

10/10 – Uitstekend

IAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a clean quiet hotel and convenient for my purposes.
7 nachten verbleven in maart 2024
Reactie van David Lot op 22 mrt 2024
Dear Ian,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

10/10 – Uitstekend

Kathryn, College Station

Positief: Staat van de accommodatie en faciliteiten
Excellent location to sightsee z Melbourne
3 nachten verbleven in maart 2024
Reactie van Agus op 15 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

MINH HUYEN, Navasota

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property good for shopping
5 nachten verbleven in februari 2024
Reactie van AJUS op 15 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

Giovanna

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was close to a train station, shops and restaurants. Very friendly staff. The reception area was on the second floor.
3 nachten verbleven in maart 2024
Reactie van ajus op 15 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

8/10 – Goed

Ameer

1 nacht verbleven in maart 2024
Reactie van Agus op 9 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

shigeki

3 nachten verbleven in februari 2024
Reactie van David Lot op 22 mrt 2024
Dear Shigeki,We very much appreciate your comments regarding your stay at the Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,David LotAssistant Front Office ManagerIbis Melbourne Central

8/10 – Goed

RIKA

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I don't like rain showers, so I would prefer to have a shower with a hose.
2 nachten verbleven in februari 2024
Reactie van Agus op 9 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

Kim

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the whole place was clean and easy to get to places
3 nachten verbleven in februari 2024
Reactie van AJUS op 15 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

Reiko, Berlin

5 nachten verbleven in januari 2024
Reactie van Agus op 9 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

Keito

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
全体的に良かった
Reactie van Agus op 9 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

Dale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Agus op 9 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Voorzieningen
Staff
1 nacht verbleven in februari 2024
Reactie van Agus op 9 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast
2 nachten verbleven in februari 2024
Reactie van Agus op 9 mrt 2024
Dear sir or Madam,We very much appreciate your comments regarding your stay at the Novotel and Ibis Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Agus PutraAssistant Manager – Front OfficeNovotel and Ibis Melbourne Central

10/10 – Uitstekend

Navneeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Sean op 9 feb 2024
Good morning Navneeth,Thank you for taking the time to leave us a review. We are happy to hear you have enjoyed staying with us.We are looking forward to meeting you again soon.Kind regards

8/10 – Goed

Yukiko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean, well-maintained and comfortable.
3 nachten verbleven in februari 2024
Reactie van Sean op 9 feb 2024
Dear YukikoThank you for the nice review. We do hope to see you again soon. Kind regards

10/10 – Uitstekend

Bogdan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great place for a few nights- no frills. Staff super friendly!
2 nachten verbleven in februari 2024
Reactie van Sean op 10 feb 2024
Dear Bogdan,I'm happy to hear the friendly staff made your stay enjoyable. We do hope to see you again soon.Kind regards

10/10 – Uitstekend

Henry

11 nachten verbleven in januari 2024
Reactie van Sean op 10 feb 2024
Good Afternoon Henry,Thank you for your positive review. We are happy to hear you had a great stay with us. Looking forward to welcoming you again soon.Kind Regards

8/10 – Goed

Alana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Sean op 10 feb 2024
Good Afternoon Alana,Thank you for your positive review. We are happy to hear you had a great stay with us. Looking forward to welcoming you again soon.Kind Regards

10/10 – Uitstekend

Shumpei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Receptionist was amazing!!
2 nachten verbleven in januari 2024
Reactie van Sean op 31 jan 2024
Dear Shumpei,Thank you for your rating, we are pleased to hear you have enjoyed your stay.Warm Regards

10/10 – Uitstekend

Kaitlyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was super clean. The ladies at the service desk were also lovely and kindly kept my luggage safe as I arrived earlier than the check-in time. Really well priced and worth the price. Will stay there again!
1 nacht verbleven in januari 2024
Reactie van Sean op 31 jan 2024
Dear Kaitlyn,Thank you for your great review. I will be sure to pass this on to the ladies at the front desk. We are looking forward to seeing you again.Kind Regards

8/10 – Goed

Jeffrey George

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
IT’s location is convenient to cbd and also very close to southern cross station many handy cafes around also gd value for money
2 nachten verbleven in januari 2024
Reactie van Sean op 31 jan 2024
Good evening, Jeffery,Thank you for your review. We appreciate for taking the time to leave a review.Kind Regards

8/10 – Goed

Ngai Yin David

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great staffs and locations. However some amenities such as slippers, toothbrush are not provided for free and they cost few dollars. Occasionally there are ants coming out from the gap on the ground around the bathroom area. Understand it is not about cleanliness but about quality of inroom construction.
4 nachten verbleven in januari 2024
Reactie van Sean op 31 jan 2024
Dear Ngai,I do appreciate your time for leaving a review. We will investigate this to ensure this does not not happen again. We take all matters serious.Kind Regards