Please see feedback below.
Description stated 4pm checkout, but prop manager told me check in was at 6pm (she stated that she thought she updated in the description). We were traveling from out of town and really expected to be checked in by the stated time, 4pm.
Unfinished Renovations throughout the home (boxes of tile and tools as soon as you walk in the door). 2 outside mirrors, not secured to the wall, one fell over due to wind and could have really injured someone. The second mirror was still there and up but also not secure/safe. I have pics of the mirrors and video of the wind blowing at that time. We had no idea that the mirrors were not secure and not affixed to the wall until one of them fell.
The bathroom rack in the bathroom near the side home entry almost fell on my cousins back (you have 2 wood blocks holding it up the rack over the toilet and it is not stable (safety hazard).
Cumbersome access for guest coming to the home with the whole gate entry and calling the prop manager to add guest names, delays getting in, etc.. This should be mentioned in description along with the noise ordinance. Home sleeps up to 12 or 16 people I believe people so there is going to be naturally loud speaking outside and inside due to the number of people.
Food in freezer (ice cream and frozen food (opened).
Need to add a disclaimer about the stove and pan requirements, as some people bring their own pans. We were finally able to get 2 of the eyes functioning.
No heated pool or jacuzzi. The jacuzzi was cold when we arrived (shouldn’t you have heated for arriving guest?) and we never got it to get hot. You should also have a disclaimer about the pool not being heated but can be for an additional fee.
The Cable in master bedroom not working.
The stairs leading down to the side home entrance was not unexpected and difficult for my elderly relatives. no disclaimer about side entry and flight of stairs.
No master list of instructions or guide for the home in general