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Beoordelingen van ❤3BR Family HOUSE❤SECURITY❤POOLS❤BBQ❤Bikes❤GRAN VELAS BEACH❤Wifi❤BEST LOCATION!❤

❤3BR Family HOUSE❤SECURITY❤POOLS❤BBQ❤Bikes❤GRAN VELAS BEACH❤Wifi❤BEST LOCATION!❤
Nuevo Vallarta, NAY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 3 van 7 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 7 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 7 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 7 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 7 beoordelingen" "

8,4/10

Netheid

Beoordelingen

2/10 – Ontzettend slecht

Eva M., Devon, Canada

Negatief: Netheid
Super disappointed!
We picked this place because it was supposed to be family friendly, close to amenities and the pictures looked nice. We ended up leaving early and paying to stay in a hotel because they drained the pool 1/2 way through our stay. We found out it would not be open for the rest of our stay. The lounge chairs were old, broken or had holes in them. The furniture was old, the beds very uncomfortable, the washing machine ruined clothes, leaving rust spots on them because it probably hadn’t been used in a long time. The first night we stayed there was no sheets on one bed, just a mattress protector and blanket. I contacted the host and ended up buying sheets as she asked if she could bring sheets at the 1/2 way point of our stay. They provided only 4 rolls of toilet paper for 4 people for a week stay and no extra garbage bags. Light bulbs were missing and the toilet didn’t work properly. The utensils were minimal and gross. When they came 1/2 way through our stay to clean we had no access to the unit for 4 hours. After complaining about garbage bags and toilet paper they left extra garbage bags but we still had to buy more toilet paper. The area constantly smelled like sewer. The area was dirty, lots of garbage and you needed a cab to go anywhere. We did make it to the beach which was very pretty but nothing other than one restaurant there. I don’t usually complain but if this was your hard earned money going towards a family vacation my recommendation would be to steer clear
14 nachten verbleven in november 2023
Reactie van VrboOwner op 26 apr 2024
Hi Eva, very dissapointed as well since were nice in person, you even gift my dad a bottle of wine since you were loving your stay. I apologize if the stay was not up to your expectations, I get you were disapointed the pool was closed for 3 days due a deep cleaning needed, but I send you a refund for those nights since it was out of my control, but the pool needed that cleaning to be safe for everyone to use; we work very hard to have a nice house for travelers, you never mentioned any of this during your stay or at the mid-stay cleaning. I am very confused by your review but everything is a shown in the pics, the location is shown in the listing, there are tons of restaurants walking distance, I even share a list of my favs, we always leave a roll of paper per person, extra garbage bags, and even coffee, sugar, oil, salt, pepper, shampoo, soap, etc, and that is a standar, if you didn’t find something you could always ask. I am sorry for your retaliatory review but we will keep improving, working hard and leave karma, our work, and previous reviews speak for themselves.

10/10 – Uitstekend

Manuel

Reisde met familie
Positief: Netheid
La privacidad y la tranquilidad
8 nachten verbleven in april 2022

8/10 – Goed

Juan O.

Positief: Netheid
Casa bambú
Está casa se encuentra ubicada en un excelente lugar, cerca de lo que necesitas cuenta con muy buena tranquilidad en la zona
4 nachten verbleven in maart 2022
Reactie van VrboOwner op 5 jul 2023
Gracias Juan, me alegro de que hayas disfrutado del lugar; No estoy segura de por qué nos diste un 4/5, siempre estoy disponible y en la mejor disposición para satisfacer las necesidades de cada huésped, la próxima vez no dudes en contactarme para lo que necesites. Mantendremos el trabajo duro y seguiremos mejorando, espero vuelvas en otra ocasión ⭐️

10/10 – Uitstekend

Kelvin P.

Positief: Netheid
Great Place to Stay!!
Great place to stay. We would definitely stay here again!! Thanks Liz!!
15 nachten verbleven in mei 2021
Reactie van VrboOwner op 5 jul 2023
Thank you Kelvin, I am so glad that you enjoyed the place and your stay, you are always welcome! We look forward to your next visit 😊

8/10 – Goed

Karen L.

Positief: Netheid
One Month Stay
We stayed at Casa Bambu for the month of February, 2020. Overall the home was as advertised except for a couple of things. There is a clothes washer but there is NO clothes dryer although there are lines on the patio to hang things. A dryer would be helpful especially for towels but other than that it worked out fine. It is not 5 minutes from the beach but instead about a 15-20 minute drive and approximately a 40 minute walk. There are bikes but we didn't attempt to ride them to the beach. Once at the beach though it is really quite nice, we went several times and always took public transportation. The community pool is terrific and most of the time we had it to ourselves. Very clean and lots of lounge chairs and tables under the palapa. There is a nice patio table outside the house that we enjoyed in the mornings for coffee and breakfast. Each of the three bedrooms upstairs have AC units and ceiling fans. There is no AC downstairs but there are ceiling and floor fans which helped a lot. The mattresses are adequate although they could stand to be upgraded or at least have good quality foam mattress toppers added. The homeowner, Liz, is VERY responsive and and made sure that any questions were addressed promptly (i.e. allowing us to drop our luggage off early, getting a new gas tank for the BBQ grill, providing clean towels, sheets, maid service, etc.) The house is also next door to the store Chedraui for groceries or almost anything else you would want. It's close enough to walk and we just brought a shopping cart back and forth which came in handy. All-in-all, our stay was very good and the neighborhood is quiet.
28 nachten verbleven in februari 2020
Reactie van VrboOwner op 5 jul 2023
Thank you for the comments Karen, i will keep improving to make it a better experience for our guests. We provide a weekly cleanning for free so you no not have to use the washer for towels or linens since the maid change them every week, the washer is for some clothing. The beach is 3km away so it should not take much time to get there by car; i will take the time next time i go to the beach. So glad you enjoyed your stay, and the house It would be great to have you as guest again!! :D

10/10 – Uitstekend

Jahzeel R.

Positief: Netheid
Nuevo Vallarta
My family and myself really enjoyed the property, everyone was very friendly, the property manager would always respond in such short notice. I loved the fact that it’s was a private property, we felt safe in leaving our belongings. The property is clean and calm perfect for families traveling.
4 nachten verbleven in juni 2019
Reactie van VrboOwner op 5 jul 2023
So happy you enjoyed your stay and the place! :D

8/10 – Goed

Brenda J.

Great place would stay here again!
We had a great stay at this property and Liz was VERY quick to respond to all of our questions. We asked if it would be possible to get a lawn chair to sit outside and she went and purchased us a patio set! The bikes are amazing as it is a 15 minute ride to the beach so we never used a taxi because we had the bikes to go everywhere. There is also a bus stop about 1/2 block from the property which was also great! Being right next door to Chedraui (grocery store) was fantastic! There are many good restaurants nearby as well. The pool was nice and most of the time we were the only ones there. Would definately stay here again!
28 nachten verbleven in februari 2018
Reactie van VrboOwner op 5 jul 2023
So glad you had a great time :D You are welcome anytime!! Many thanks for your visit.