Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 926 van 1690 beoordelingen" "
10 - Uitstekend
926
Gastenscore: 8 - Goed. 409 van 1690 beoordelingen" "
8 - Goed
409
Gastenscore: 6 - Redelijk. 181 van 1690 beoordelingen" "
6 - Redelijk
181
Gastenscore: 4 - Matig. 86 van 1690 beoordelingen" "
4 - Matig
86
Gastenscore: 2 - Ontzettend slecht. 88 van 1690 beoordelingen" "
2 - Ontzettend slecht
88
8,8/10
Netheid
9,0/10
Personeel en service
8,2/10
Voorzieningen
8,4/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Sonja
18 jan 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sonja
2 nachten verbleven in januari 2022
2/10 – Ontzettend slecht
zuwen
2 mei 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No water
zuwen
1 nacht verbleven in april 2024
4/10 – Matig
sonia
30 apr 2024
sonia
3 nachten verbleven in april 2024
10/10 – Uitstekend
Jessica
29 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jessica
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Kelly
Reisde met partner
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
Kelly
1 nacht verbleven in april 2024
Reactie van Amir Blattner General Manager op 29 apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Alison
Reisde met partner
28 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Downtown
Alison
5 nachten verbleven in april 2024
Reactie van Amir Blattner General Manager op 29 apr 2024
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Sheila
Reisde met familie
26 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Beautiful hotel & so much to walk to. Trolley is easily accessible to bay front marketplace . Pool was really nice.
Sheila
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Miami op 27 apr 2024
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! We appreciate you mentioning the time utilizing our amenities, notably the pool. Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 – Redelijk
Kendall
25 apr 2024
Positief: Netheid
The parking is horrible
Kendall
1 nacht verbleven in februari 2024
Reactie van Hyatt Regency Miami op 26 apr 2024
Thank you for taking the time to review your stay at our hotel. We are delighted you had an enjoyable time here. However, we are sorry for the issues you had with the parking. We appreciate your patience, and please know for future visits, our front desk is always happy to assist you with matters like this. We enjoyed hosting your stay and hope we will continue to be your hotel of choice when your plans bring you to our area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami
4/10 – Matig
Ricardo
Reisde met partner
20 apr 2024
Negatief: Staat van de accommodatie en faciliteiten
Bad
Ricardo
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Miami op 26 apr 2024
Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami
10/10 – Uitstekend
Phyllis, Brenham
20 apr 2024
Positief: Personeel en service
The property was older than I thought it would be.
Phyllis
1 nacht verbleven in april 2024
Reactie van General Manager op 21 apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. However, we apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
ANTONIO SERGIO BAPTISTA
Reisde met familie
19 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel. Localização ótima, com fácil acesso ao Bay Side e aos meios de transporte locais.
ANTONIO SERGIO BAPTISTA
1 nacht verbleven in april 2024
Reactie van General Manager op 20 apr 2024
We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Brian
17 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, nice facilities
Brian
2 nachten verbleven in maart 2024
Reactie van GENERAL MANAGER op 18 apr 2024
We appreciate you sharing your thoughtful feedback. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we look forward to having the pleasure of welcoming you back soon.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami
8/10 – Goed
Charles
16 apr 2024
Positief: Netheid, personeel en service
The s rooms need to be updated.
Charles
1 nacht verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Thank you for being our guest at Hyatt Regency Miami and for the feedback. We are glad to read you had an overall satisfactory visit. However, We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Karl
Reisde met partner
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!
Karl
2 nachten verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami. Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Bannerman
14 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bannerman
3 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Thank you for your terrific rating of Hyatt Regency Miami. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
kathleen
13 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
kathleen
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
John
8 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
John
1 nacht verbleven in maart 2024
Reactie van GENERAL MANAGER op 9 apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner,General Manager,Hyatt Regency Miami
8/10 – Goed
Rupert
7 apr 2024
Rupert
1 nacht verbleven in april 2024
Reactie van Amir Blattner General Manager op 28 apr 2024
We are pleased to receive your generous rating for Hyatt Regency Miami. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
8/10 – Goed
Gauthami
7 apr 2024
Gauthami
1 nacht verbleven in maart 2024
Reactie van Amir Blattner General Manager op 28 apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
jason
Reisde met een groep
6 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, easy walk to the water and to Brickell.
jason
4 nachten verbleven in maart 2024
Reactie van General Manager op 7 apr 2024
Dear Jason, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we hope to have the pleasure of welcoming you back soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
2/10 – Ontzettend slecht
Ann
6 apr 2024
Ann
Reactie van General Manager op 8 apr 2024
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Mesrop
5 apr 2024
Mesrop
1 nacht verbleven in april 2024
Reactie van Hyatt Regency Miami op 26 apr 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami
8/10 – Goed
Manuel, Guadalajara
3 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Manuel
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
8/10 – Goed
Jose
Reisde met familie
2 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First day, they forgot to clean our place
Jose
3 nachten verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking the time to review your stay. We are glad to read you had an overall satisfactory visit. However, we hope you will accept our apologies for the inconvenience caused by the lack of housekeeping services. We are happy that our staff corrected this issue and are grateful for your patience. We look forward to welcoming you back the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
8/10 – Goed
Sharon
1 apr 2024
Positief: Netheid
Sharon
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 – Redelijk
Ozlem, Arlington Heights
Reisde met familie en kleine kinderen
1 apr 2024
Positief: Netheid
location was good but, nothing was unique except the location
Ozlem
4 nachten verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Thank you for staying with us and sharing about your visit. We appreciate your compliments about where we exceeded your expectations, as well as your feedback regarding areas where we could improve our guest experience. We apologize for anything other than a perfect visit, and we hope you will return for the exceptional stay that we strive to provide to every guest.Thank you once more, and we look forward to hosting you again.Best Regards,Amir BlattnerGeneral ManagerHyatt Regency Miami
10/10 – Uitstekend
Vincent
Reisde met partner
31 mrt 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place needs some upkeep
Vincent
1 nacht verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Vincent, Thank you for taking the time to share your comments regarding your stay at Hyatt Regency Miami. We apologize for disappointing you with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards,Amir BlattnerGeneral ManagerHyatt Regency Miami
10/10 – Uitstekend
Richard
31 mrt 2024
Richard
1 nacht verbleven in maart 2024
Reactie van General Manager op 21 apr 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
8/10 – Goed
NURIJE
Reisde met familie
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s too pricey for the room
NURIJE
1 nacht verbleven in maart 2024
Reactie van General Manager op 31 mrt 2024
Thank you so much for taking the time to post a review of Hyatt Regency Miami. Although we were happy to see your overall stay was good, we were disappointed that you felt the price did not meet your expectations. We appreciate your feedback and hope you will revisit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Adam
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our favorite hotel in Miami
Adam
1 nacht verbleven in maart 2024
Reactie van General Manager op 31 mrt 2024
Thank you for returning to Hyatt Regency Miami once again! Your repeat business is the best compliment we can receive. We continually strive to provide excellent service to our guests and your comments assure us that we are achieving that goal. The entire team will appreciate reading all of your wonderful feedback. Thank you once more, we hope to see you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Joey
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Joey
4 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon. Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 – Redelijk
Doris, Midwest City
23 mrt 2024
Doris
1 nacht verbleven in maart 2024
Reactie van General Manager op 13 apr 2024
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Naga
Reisde met familie
20 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
Naga
1 nacht verbleven in december 2023
Reactie van Hyatt Regency Miami op 22 mrt 2024
Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Hyatt Regency Miamiand that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Samuel D.
19 mrt 2024
Samuel D.
4 nachten verbleven in maart 2024
Reactie van General Manager op 8 apr 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
4/10 – Matig
ROGER
Zakenreiziger
18 mrt 2024
Negatief: Voorzieningen
Noisy rooms . Gym very bad little . Food no good
ROGER
3 nachten verbleven in maart 2024
Reactie van Hyatt Regency Miami op 20 mrt 2024
Thank you for taking the time to share your comments. We sincerely apologize for not meeting your expectations with our facilities center and for the inconvenience caused due to the noise issues you encountered in your room. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to help, including relocation whenever possible. We are also sorry for the disappointment you had with the food. We will share your comments with the appropriate team as we strive to enhance our guest experience. We are grateful for your patience and hope you will give us a second chance to make a better impression.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
ADRIANA RAQUEL
Reisde met familie
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazong location, we will come back
ADRIANA RAQUEL
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Thank you for choosing Hyatt Regency Miami. We are glad you had a perfect stay, and we couldn't agree with you more; our convenient location is perfect for exploring all Miami offers! Thank you for choosing Hyatt Regency Miami, and we are excited about your next visit.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
2/10 – Ontzettend slecht
Richard
17 mrt 2024
Richard
2 nachten verbleven in maart 2024
Reactie van General Manager op 7 apr 2024
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
8/10 – Goed
Marc, hartland
17 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed our stay after our flight got canceled. Needed a place to stay for the night. Not as close to airport as we would have liked. $50 cab rides add up.
Marc
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Miami op 18 mrt 2024
Thank you for your recent review regarding your stay at Hyatt Regency Miami. We are truly sorry that you were stranded at the airport due to a flight cancellation. However, we are glad to read that we were able to turn your difficult situation into a pleasant one. We are grateful for your feedback and look forward to hosting you again the next time you're in the area.Best Regards, Amir Blattner, General Manager,Hyatt Regency Miami
10/10 – Uitstekend
aldon
16 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
aldon
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Miami op 18 mrt 2024
Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hyatt Regency Miami. We look forward to your return and wish you all the best with your future travels.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Gary
16 mrt 2024
Positief: Netheid
Gary
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Miami op 18 mrt 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Julie, Clarksville
16 mrt 2024
Julie
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Vishal
11 mrt 2024
Vishal
1 nacht verbleven in december 2023
Reactie van Hyatt Regency Miami op 13 mrt 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Michael
10 mrt 2024
Michael
2 nachten verbleven in maart 2024
Reactie van General Manager op 31 mrt 2024
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency Miami, and we look forward to welcoming you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 – Redelijk
Petra
10 mrt 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Petra
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Miami op 11 mrt 2024
Thank you for staying with us and sharing about your visit. We appreciate your compliments about where we exceeded your expectations, as well as your feedback regarding areas where we could improve our guest experience. We apologize for anything other than a perfect visit, and we hope you will return for the exceptional stay that we strive to provide to every guest. Thank you once more, and we look forward to hosting you again.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
LEONIDAS
8 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
LEONIDAS
2 nachten verbleven in maart 2024
Reactie van Amir Blattner General Manager op 10 mrt 2024
Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure to accommodate you. We hope you will make Hyatt Regency Miami your home away from home whenever your travels bring you to our area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
HANANE
Zakenreiziger
8 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service 👌
HANANE
1 nacht verbleven in maart 2024
Reactie van Hyatt Regency Miami op 9 mrt 2024
Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Hyatt Regency Miami.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
10/10 – Uitstekend
Everardo
5 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I checked out Sunday and haven’t receive my deposit. The lady at front desk said 24-48 hrs max after checkout.
Everardo
2 nachten verbleven in maart 2024
Reactie van Hyatt Regency Miami op 11 mrt 2024
While we are glad you had a great time with us during your visit, we do regret any frustration and inconvenience due to the retainer. Our system automatically releases this hold the moment you check out; however, the authorization of the funds depends on your banking institution. This can take up to two to three weeks. We ask that you please get in touch with your bank directly for further assistance regarding this matter. If we can help in any way, please let us know. It was a pleasure hosting your visit, and we hope to see you again soon.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
4/10 – Matig
Luis Antonio
Reisde met familie
29 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No había almohadas adicionales éramos tres personas y requeríamos de 2 mas y no tuvieron.
Mala experiencia!
Luis Antonio
2 nachten verbleven in februari 2024
Reactie van General Manager op 1 mrt 2024
Thank you for providing a review of our hotel. we sincerely apologize that the amenities did not meet your needs. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 – Redelijk
Felice
Reisde met familie
25 feb 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel room did not offer anything. There was one chair and a lot of empty space where a comfortable chair could have been placed. No extra amenities at all and it is not updated for the high price
Felice
1 nacht verbleven in februari 2024
Reactie van Amir Blattner General Manager op 27 feb 2024
Thank you for taking the time to share your comments. We apologize for disappointing you with some aspects of your visit and are sorry to read that you were disappointed with the lack of amenities in your room. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami
6/10 – Redelijk
Stacy
24 feb 2024
Negatief: Voorzieningen
I love the world of hyatt hotels but this one clearly needs some freshening up. Customer service was great, but I was disappointed at my room age of decor.
Stacy
1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Thank you for being our guest and for the feedback. We are glad to read you had an overall satisfactory visit and that you liked the service provided by our staff. However, we are sorry that the accommodations assigned were not appealing to you. We will share these notes with the appropriate individuals for future modernization plans for our hotel. We do hope you will consider us again the next time you are in the area.Best Regards, Amir Blattner General ManagerHyatt Regency Miami