Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 507 van 1003 beoordelingen" "
10 - Uitstekend
507
Gastenscore: 8 - Goed. 241 van 1003 beoordelingen" "
8 - Goed
241
Gastenscore: 6 - Redelijk. 134 van 1003 beoordelingen" "
6 - Redelijk
134
Gastenscore: 4 - Matig. 63 van 1003 beoordelingen" "
4 - Matig
63
Gastenscore: 2 - Ontzettend slecht. 58 van 1003 beoordelingen" "
2 - Ontzettend slecht
58
8,8/10
Netheid
8,4/10
Personeel en service
8,0/10
Voorzieningen
8,4/10
Staat van de accommodatie en faciliteiten
8,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Siemen
6 apr 2024
Siemen
1 nacht verbleven in april 2024
Reactie van Fran op 27 apr 2024
Dear Siemen: Thank you for your rating, however you did not leave a comment but we appreciate your business
10/10 – Uitstekend
India
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was nice and close to airport
India
1 nacht verbleven in februari 2024
Reactie van Fran op 2 mei 2024
Dear India: Thank you very much for your feedback, we are very glad to hear that your stay was nice, as well as we are close to the airport, we do hope to see you soon should you be in the miami area
8/10 – Goed
Diana
29 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was recomended by a friend, I found it convenient, safe, shuttle bus service and close to the airport
Diana
1 nacht verbleven in april 2024
Reactie van Fran op 30 apr 2024
Dear Diane: Thank you very much for your feedback we appreciate you and your business, and hope to see you again in the near future
8/10 – Goed
Marc
Reisde met partner
25 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and convenient close to airport
Marc
2 nachten verbleven in april 2024
Reactie van Fran op 26 apr 2024
Daer Marc; Thank you for your feedback, we are happy to hear that the hotel was clean and convenient as well as close to airport.. hope to see you soon
6/10 – Redelijk
Subarna
Reisde met familie en kleine kinderen
24 apr 2024
Positief: Netheid, voorzieningen
Room cleaning people did not clean room everyday and they don’t come to change bathroom towel even I requested, everything else was good.
Subarna
2 nachten verbleven in april 2024
Reactie van Fra op 26 apr 2024
Dear Subarna: Thank you very much for your feedback, we appreciate you taking the time to give us your feedback. you are correct we do not service rooms everyday unless requested, however we will investigat as to why your room request was never delivered, we are very sorry for the inconvenience and will definitely investiagate it
6/10 – Redelijk
Marcus, El Dorado Hills
Reisde met een groep, Reisde met familie
15 apr 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was freezing in our room
They had to provide a portable heater because the climate control only blew cold air, and even after being turned off for over an hour it was freezing
Marcus
1 nacht verbleven in april 2024
Reactie van Sonesta Miami Airport staff op 16 apr 2024
Dear Marcus,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the temperature in your room. We will investigate the issue with the climate control to ensure it is functioning properly for future guests. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more comfortable stay.
8/10 – Goed
Deborah
Reisde met familie
12 apr 2024
Positief: Personeel en service
Employees are excellent. However this hotel is in need of a remodel. The bathroom conditions are poor. No amount of cleaning can improve it. Otherwise it is conveniently located. They have a shuttle to the airport.
Deborah
2 nachten verbleven in april 2024
Reactie van Fran op 12 apr 2024
Dear Deborah: Thank you for taking the time to give us your feedback, we are happy to hear that the employees are excellent, and yes we will be renovation this coming June,, Thanks you for your business
10/10 – Uitstekend
Luis
8 apr 2024
Positief: Netheid
Luis
1 nacht verbleven in april 2024
Reactie van Fran op 10 apr 2024
Dear Luis: Just wanted to say thank you very much for you ratings, we really do appreciate you and your business
2/10 – Ontzettend slecht
Víctor Hugo
4 apr 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pesimo
Víctor Hugo
1 nacht verbleven in april 2024
Reactie van Fra op 4 apr 2024
Dear Victor: I notice that you rate us 1 out 5 but no feedback, if there were an issues we would love to know about it.. Anyways thank you for staying with us
8/10 – Goed
Tammy
30 mrt 2024
Tammy
1 nacht verbleven in maart 2024
Reactie van Fran op 21 apr 2024
Dear Tammy; Thank you for your rating, although u did not leave any feedback, we do appreciate you and you business
8/10 – Goed
Diane
Reisde met familie
26 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close proximity to airport. Perfectly comfortable place to stay. Room size was spacious. Staff were helpful. Breakfast is offered but $24 seems a steep price and there wasn’t an a la carte option. We arrived later in the evening and would have appreciated an evening dining option because there didn’t appear to be many options in the neighbourhood other than fast food.
Diane
1 nacht verbleven in maart 2024
Reactie van Fran op 26 mrt 2024
Dear Diane: Thank you very much for your feedback, we are very glad to hear that hotel stay was comfortable, we are also sorry that you did not have much dining options due to late arrival, but hopefully for future stays thing might be different
2/10 – Ontzettend slecht
Julian
25 mrt 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was a dump, but pictures of it made the place look like a Hilton or Sheraton range hotel. Much closer to Motel 8
Julian
1 nacht verbleven in maart 2024
Reactie van Fra op 25 mrt 2024
Dear Julian: Thank you very much
6/10 – Redelijk
Brooke, Salt Lake City
25 mrt 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Brooke
1 nacht verbleven in maart 2024
Reactie van Fran op 26 mrt 2024
Dear Brooke: Thank you for your rating, although you did not leave a feedback, we very appreciate you.
8/10 – Goed
Bonnieva
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bonnieva
1 nacht verbleven in maart 2024
Reactie van Fran op 26 mrt 2024
Dear Bonnieva: Thank you for your rating even though you did not leave a message we appreciate you.
8/10 – Goed
Mario
Reisde met een groep
24 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Hotel was very close to airport and good for a night layover. Cleaner and better than I expected.
Mario
1 nacht verbleven in maart 2024
Reactie van Fran op 25 mrt 2024
Dear Mario; Thank you very much for your rating, we are happy to hear that the hotel was clean, we appreciate you and your business.
10/10 – Uitstekend
Jennifer
Reisde met familie
24 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! Location good. Shuttle service to airport
Jennifer
1 nacht verbleven in maart 2024
Reactie van Fran op 25 mrt 2024
Dear Jennifer: Thank you very much for your rating, we are glad to hear that the the shuttle service was gresr, as well as the location. we hope to see you soon again
8/10 – Goed
Jonathan
23 mrt 2024
Negatief: Staat van de accommodatie en faciliteiten
There was construction so the gym and other facilities were not available. There was a random security alarm going off and we never received an explanation from the front desk of what was happening.
Jonathan
2 nachten verbleven in maart 2024
Reactie van Fran op 23 mrt 2024
Dear Jonathan: We wanted to thank you very much for your rating, yes we are renovating our pool and gymfor a better look, and yes we an alarm issues that sounded about 3 times and for that we do apologized, but hopefully you will give us another chance should you be in town
8/10 – Goed
David
Reisde met partner
22 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely room, nice hotel, good staff. Hotel walking distance from shopping centre and many dining options. However, noisy renovation work starting soon after 8am. Pool being renovated.
David
4 nachten verbleven in maart 2024
Reactie van Fran op 23 mrt 2024
Dear David: Thank you very much for your rating, we appreciate you and your business.
8/10 – Goed
Vishal, Great neck
22 mrt 2024
Vishal
1 nacht verbleven in maart 2024
Reactie van Fran op 12 apr 2024
Dear Vishal: Thank you for your rating, although you did not leave a feedback we appreciate you
8/10 – Goed
Shellyann
22 mrt 2024
Shellyann
1 nacht verbleven in maart 2024
Reactie van Fran op 11 apr 2024
Dear ShellyAnn: Thank you very much for you rating, we do appreciate you and your business
6/10 – Redelijk
Elizabeth Anne
20 mrt 2024
Positief: Netheid
Negatief: Personeel en service
I was told my prepaid room was not available when I arrived at 5 PM, despite a check in time three. Took over 15 minutes to get someone to find a room for me. The shower was difficult to turn on and when I called to report it, the person of the desk said it was a common problem. Also wouldn’t switch from shower to tub. Otherwise a nice size room and design
Elizabeth Anne
1 nacht verbleven in maart 2024
Reactie van Fran op 21 mrt 2024
Dear Elizabeth: Thank you very much for your feeback we appreciate you taking the time to let us know of the issues you have encountered, we will definitely address these and find what was the problem, and we do apoligized for the inconvenience. We do hope to see you again should you be in town
6/10 – Redelijk
juan carlos
Reisde met partner
18 mrt 2024
Negatief: Personeel en service
El servicio es muy lento y sin amabilidad, otorgan una cortesia de 5usd para conusmo y si pides un cafe de 3, no es valido incluso si pides dos tampoco, jajajaja, mejor que no den nada
juan carlos
1 nacht verbleven in maart 2024
Reactie van Fran op 19 mrt 2024
Juan Carlos:Thank you very much for your feeback, we appreciate you taking the time to advised of the service provided, that it was unfriendly we will definitely have this address refarding team members,
10/10 – Uitstekend
Omar
Reisde met familie en kleine kinderen
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and close to airport!
Omar
1 nacht verbleven in maart 2024
Reactie van Fran op 18 mrt 2024
Dear Omar: Thank you very much for your feedback, we appreciate you and your business and thanking you for staying with us
10/10 – Uitstekend
David, Wildwood
17 mrt 2024
David
1 nacht verbleven in maart 2024
Reactie van Fran op 6 apr 2024
Dear David: Just wanted to say thank you for your rating, although you did not leave a message we appreciate you and your business
8/10 – Goed
Linda
Reisde met een groep
17 mrt 2024
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The property was fine. Basic and pretty clean. The woman who checked us in was quite rude.
Linda
1 nacht verbleven in maart 2024
Reactie van Fran op 18 mrt 2024
Dear Linda: Thank you very much for your feedback, we are very sorry to hear that your check in was not pleasant, we will definitely investigate that and will have a discussion.
6/10 – Redelijk
Candice
Reisde met familie
15 mrt 2024
Negatief: Voorzieningen
The beds in the room are TINY. It's loud and the dining room is very expensive.
Candice
1 nacht verbleven in februari 2024
Reactie van Fran op 16 mrt 2024
Dear Candice: Thank you for your feedback, your feedback will be pass on to management.
4/10 – Matig
Bill
Reisde met een groep
12 mrt 2024
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
A sandwich you could buy at the gas station costs over $12 at the hotel and purchased an iced tea in which the seal was already broken and undrinkable..
Bill
2 nachten verbleven in februari 2024
Reactie van Fran op 13 mrt 2024
Dear Bill: Thank you very much for your rating, we see that you mention about pricing as well as open drinks, we are sorry about that, which can replace if brought to our attention.. you feedback will be address to management regarding cost of sandwick. have a great a day.
10/10 – Uitstekend
Xavier
Reisde met familie
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo ok sin novedad, excelente hotel
Xavier
1 nacht verbleven in maart 2024
Reactie van Fran op 13 mrt 2024
Dear Xavier: Thank you very much for your rating, we appreciate you and your business. hope to see you soon again
4/10 – Matig
Shizuka
11 mrt 2024
Negatief: Personeel en service
Shizuka
1 nacht verbleven in maart 2024
Reactie van Fran op 13 mrt 2024
Dear Shizuka: Thank you very much for your rating, we appreciate you and your business. although you did not leave a comment regarding the low score we appreciate you
10/10 – Uitstekend
James
Reisde met een groep
10 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a very nice hotel, just not an area for walking around.
James
1 nacht verbleven in maart 2024
Reactie van Fran op 10 mrt 2024
Dear James: Thank you for your feedback, we appreciate your business, and hope to see you again should you be in town
6/10 – Redelijk
Sherief
9 mrt 2024
Positief: Personeel en service
Shower did not drain. I can’t imagine what is in the way.
Sherief
1 nacht verbleven in maart 2024
Reactie van Fran op 10 mrt 2024
Dear Sherief: Thank you very much for your feedback, we are sorry to hear that you shower did not drain properly, but your feedback is very important to us, we will definitely brought this up to the proper department
10/10 – Uitstekend
Aysha
Reisde met partner
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me and my fiancé messed our flight so we had to find a hotel quick and last minute. The hotel offered early check in for a fee but they were very accommodating. Very quiet and clean hotel. The hotel pool was being renovated... it looks like it's going to be beautiful:)
Aysha
1 nacht verbleven in maart 2024
Reactie van Fran op 5 mrt 2024
Dear Aysha: Thank you very much for your feedback, we appreciate you taking the to let us know that hotel was clean, as well it was very quiet, in regards to the pool it will be opening, as well as renovation is coming.
6/10 – Redelijk
Gustavo
4 mrt 2024
Positief: Netheid
Gustavo
2 nachten verbleven in maart 2024
Reactie van Fran op 25 mrt 2024
Dear Gustavo: Thank you for your rating,, have a great day
10/10 – Uitstekend
caroline
Reisde met familie
4 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gusto todo, tiene todo lo necesario
caroline
1 nacht verbleven in maart 2024
Reactie van Fran op 5 mrt 2024
Dear Caroline: Thank you very much for your feedback, we are happy to hear that the hotel has everything that you needed, we do hope to see you again shoulf you be in the miami area agai.
10/10 – Uitstekend
Charles
Reisde met partner
3 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property, hallways quiet, top security
Charles
1 nacht verbleven in maart 2024
Reactie van Fran op 4 mrt 2024
Dear Charles: Thank you very much for your feedback, we are very glad to hear that the property was great, as well as quiet hallways, we appreciate you and hope to see you soon should you be in Miami.
10/10 – Uitstekend
nicolas
3 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Very good
nicolas
1 nacht verbleven in maart 2024
Reactie van Fran op 3 mrt 2024
Dear Nicolas: Thank you very much for your feedback. we appreciate you and tanking you for giveiving us the opportunity.
10/10 – Uitstekend
Rodney
2 mrt 2024
Rodney
1 nacht verbleven in maart 2024
Reactie van Fran op 23 mrt 2024
Dear Rodney: Thank you very much for your rating, although you did not leave review we appreciate you very much.
4/10 – Matig
James
2 mrt 2024
Positief: Netheid
Negatief: Personeel en service
Horrible dining options. No options within walking distance. Breakfast not included; an outrageous $24.00 per person breakfast charge. Pedestrians must cross 6 lane freeway to access other off-site restaurant.
James
1 nacht verbleven in februari 2024
Reactie van Fran op 3 mrt 2024
Dear James:Thank you for taking the time to leave your feedback, we are sorry that we did not meet your expections, none the less your feedback regarding dining options will be advised to management.
10/10 – Uitstekend
Liliana
2 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liliana
Reactie van Fran op 4 mrt 2024
Dear Liliana: Thank you very much for your rating, although you did not leave a feedack we appreciate your business
8/10 – Goed
Katarzyna
2 mrt 2024
Katarzyna
1 nacht verbleven in maart 2024
Reactie van Fran op 23 mrt 2024
Dear Katarzyna: We thank you for your ratings, although you did not leave a feedback we appreciate you for your business
8/10 – Goed
Dwayne
Reisde met familie en kleine kinderen
2 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good location.
Dwayne
1 nacht verbleven in februari 2024
Reactie van Fran op 3 mrt 2024
Dear Dwayne: Thank you very much for your feedback, we appreciate you giving us the opportunity by staying with us, we do hope to see you again should you be in town again.
8/10 – Goed
Michelle
2 mrt 2024
Positief: Netheid, personeel en service
Michelle
1 nacht verbleven in maart 2024
Reactie van Fran op 27 mrt 2024
Dear Michelle: Thank you for your rating, we just wanted to let you know we appreciate you and your business
10/10 – Uitstekend
Natasha
2 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the hotel, the room and the location.
Natasha
2 nachten verbleven in februari 2024
Reactie van Fran op 2 mrt 2024
Dear Natasha: Thank you very much for your feedback, we are happy to hear that you love the hotel, as well as the location, we do hope to see you soon again
6/10 – Redelijk
Brian
Reisde met familie
29 feb 2024
We went to check into our room with key cars and there was someone already in our room. The front desk made a mistake on the allotment of rooms. they handled it poorly having the other party return to the lobby at 11pm after they were already asleep on something that was hotels mistake. took over a hour for me and my party to get into a room. handled very poorly by the staff at the front desk.
Brian
1 nacht verbleven in februari 2024
Reactie van Fran op 1 mrt 2024
Dear Brian: Thank you for taking the time to give us your feedack, we are sorry to hear that your room was given to another guest, please know that its not our intention, and at times the untinkkable happens, and for that we are so sorry.
10/10 – Uitstekend
Omar
Reisde met familie
28 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice please to stay
Omar
1 nacht verbleven in februari 2024
Reactie van Fran op 29 feb 2024
Dear Omar: Thank you for your feedback, we appreciate you and hoping to see you soon again, should you be in trhe miami area
8/10 – Goed
Deborah, Rome
Reisde met familie
26 feb 2024
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The front desk staff was great. We had to go next door to use the pool facilities which was inconvenient, but I understand renovating is necessary. Our room was very comfortable. The air conditioning was extremely noisy, at least it worked fine. I really do miss the little amenities hotels used to put in bathrooms as this hotel had nothing. They let us store out luggage prior to check in and use the facilities. There was also a great selection of snacks and drinks to purchase.
Deborah
1 nacht verbleven in februari 2024
Reactie van Fran op 26 feb 2024
Dear Deobrah: Thank you for taking the time to give us your feedback, we are please to hear that the front desk team was great, and your room was comfortable. as for bathroom amenities not sure if it will ever returned, but can be brought up to upper management.
10/10 – Uitstekend
Patricia, miami
Reisde met partner
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near MIA and easy access to expressway
Patricia
3 nachten verbleven in februari 2024
Reactie van Fran op 26 feb 2024
Dear Patricia: Thank you for taking the time to give us your feedback, we are happy to hear that it was convenient for you at yoour disposal, as well as it was easy access to MIA.. hope to see you soon again in the near future
8/10 – Goed
Michel
Reisde met partner
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a nice place to stay while waiting to go on our cruise
Michel
2 nachten verbleven in februari 2024
Reactie van Fran op 26 feb 2024
Dear Michel: Thank you very much for your feedback we are very happy to hear that the hotel was nice for your convenient, we do hope to see you soon again in the near future.
8/10 – Goed
Darin
Reisde met familie
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel, very handy to the airport, only negative was I did not recently be my VIP upgrade
Darin
1 nacht verbleven in februari 2024
Reactie van Fran op 26 feb 2024
Dear Darin: Thank you for taking the time to give us your feedback, we are really sorry that you did not received the upgrade due to heavy business demands, but hopefully next time we will be able to fulfill your request.
10/10 – Uitstekend
Tammy, River Falls
Reisde met partner, Reisde met familie
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful staff, I’ll be back!
Tammy
1 nacht verbleven in februari 2024
Reactie van Fran op 26 feb 2024
Dear Tammy: Thank you for taking the time to give us your feedback, we are happy to hear that your stay was wonderful, so we are looking fordward to see you soon in the near future