28 July 2012, We stayed at the the hotel for 4 nights. The first 2,5 days the "pool" was out of order. The pool however is a very very small and there is only room for about 6 chairs. The Sauna was out of order during our entire stay. The safe in our room was broken also.
The location is perfect; very close to the Duomo and the main shopping areas. The staff behind the reception are very arrogant and not friendly and helpful at all. Other members of the staff (breakfast room and at the entrance ) do try to be helpful. Breakfast is good!.
There was some disturbing noise because of renovations on the 4th floor.
Pro:: Because of our stay during the summer we searched for a hotel on a good location including a pool. The pool turned out to be very dissapointing
Con:: Dinner facilities.
Locatie: Perfect if you want to be close to the Duomo.