Lobby

Beoordelingen van Starhotels E.c.ho.

4 out of 5
Starhotels E.c.ho.
Viale Doria Andrea 4, Milan, MI

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 660 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 263 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 52 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1002 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Marcel

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
The hotel location is great, close to Centre, central station and it has its own parking. The breakfast is ok. Unfortunately their cleaning staff entered my room while having the Do Not disturb sign at the door. The reaction of the front desk was awful and ignorant. Actually totally unacceptable. No sense of customer service. I will never go back
2 nachten verbleven in maart 2023
Reactie van The Hotel Management op 29 mrt 2023
Dear Marcel, We are extremely sorry to read your review following your stay with us. The matter was dealt with at the time, following our investigation, it resulted the 'do not disturb' sign was not placed on outside of the room. Our team had no intention to offend and we believe the discount applied to the room for the inconvenience is a sincere gesture of goodwill. We truly hope to have a chance to reinstate your view of the hotel and remain at disposal. Kind Regards

8/10 – Goed

Bart

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in april 2022

8/10 – Goed

Leen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022

10/10 – Uitstekend

Robèrt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel! Prachtige kamer met ramen die zover open konden dat we op bed konden genieten van de late middagzon De boys van de bar en restaurant voelde feilloos aan wat we nodig hadden. Voortreffelijk
2 nachten verbleven in juli 2021
Reactie van The Hotel Management op 8 aug 2021
Dear Robert, Thank you ever so much for your great review, we're glad you were happy with the room and with our service! Looking forward to hosting you again some time soon, Kind regards, The Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastisch hotel, prachtige kamer (met onverwacht een balkon!), excellent ontbijt en geweldige ligging vlak naast het Centraal station.
1 nacht verbleven in augustus 2019
Reactie van The Management op 10 sep 2019
Dear Guest, It has been a pleasure to welcome you at Starhotels Echo Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan. Hoping to welcome you again to our hotel we send you our Best regards The Management

10/10 – Uitstekend

J, Houten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel. Zeer goed ontbijtbuffet. Mooie kamer. Perfect.
1 nacht verbleven in december 2018
Reactie van The Hotel Management op 24 dec 2018
Dear J, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel direct bij het station centrale van Milaan
1 nacht verbleven in december 2018
Reactie van The Hotel Management op 16 dec 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Uitstekend

ML

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel
Modern en schoon hotel. Vlakbij Centraal Station. Lekker uitgebreid ontbijt.
3 nachten verbleven in september 2018
Reactie van The Hotel Management op 13 sep 2018
Dear ML, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 – Uitstekend

Laurie

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a quick visit. Late checkin and early checkout. Staff was friendly and rooms were nice.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

José Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La comunicación a diferentes lugares es muy buena, excelente servicio del pwrsonal.
4 nachten verbleven in mei 2024

10/10 – Uitstekend

José Antonio

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muchos medios de comunicacion cerca
1 nacht verbleven in mei 2024
Reactie van The Hotel Management op 16 mei 2024
Dear José Antonio,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 – Uitstekend

Keith, Fountain Hills

Positief: Voorzieningen
Perfect!
1 nacht verbleven in mei 2024
Reactie van Antonio op 12 mei 2024
Dear Ms. Keith,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,The Hotel Management

10/10 – Uitstekend

Juyeon

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room and kind staff
1 nacht verbleven in mei 2024
Reactie van Antonio op 12 mei 2024
Dear Mr. Juyeon,Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit, We will ensure your feedback is shared with the team.We look forward to seeing you again in the future.Kind Regards,The Hotel Management

10/10 – Uitstekend

Alex

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property conveniently close to train station….delicious buffet style breakfast…definitely recommend this hotel.
2 nachten verbleven in april 2024
Reactie van The Hotel Management op 8 mei 2024
Dear Alex,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 – Uitstekend

Farah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is situated at a walkable distance from other hotels, bars and Milan central station which is nice for those who like exploring the city. The hotel staff is very welcoming and helpful. Our room was super clean, spacious and comfortable. The in-house restaurant has nice dining options for travelers who prefer vegan, vegetarian or gluten free dining options. Thanks Star ECHO for making our city trip worthwhile.
4 nachten verbleven in april 2024
Reactie van The Hotel Management op 6 mei 2024
Dear Farah,Thank you for taking the time to share your experience. It is a real pleasure to read that you appreciated our property, staff and location. We sincerely hope to welcome you back to our hotel in the near future.Kind Regards,

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and beautiful rooms, location extremely close to moment central station. Staff well courteous and attentive. Would recommend
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sibille

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parfait pour un séjour de quelques jours Personnel charmant et disponible .
3 nachten verbleven in april 2024
Reactie van Antonio op 12 mei 2024
Dear Sibille,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,The Management

10/10 – Uitstekend

WASAWAT, LÉVIS

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service courtois. Proche de Milano centrale station. Check in was smooth and welcoming. Room well cleaned.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

JAIME

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good…
1 nacht verbleven in april 2024
Reactie van The Hotel Management op 30 apr 2024
Dear Mr. Jaime,It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly.Best regards

10/10 – Uitstekend

Catherine

3 nachten verbleven in april 2024
Reactie van The Hotel Management op 15 mei 2024
Dear Ms. Catherine,We thank you for the excellent score you gave us and hope to see you again soon at Starhotels Echo.Best regards

10/10 – Uitstekend

andrea

1 nacht verbleven in april 2024
Reactie van Antonio op 12 mei 2024
Dear Andrea,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

8/10 – Goed

Kazuaki

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van The Hotel Management op 20 apr 2024
Dear Kazuaki,Thank you for choosing us and for the good score you gave us. We hope to see you again soon at Starhotels EchoBest regards

10/10 – Uitstekend

Yukari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Antonio S. op 19 apr 2024
Dear Mr. Yukari,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,The Management

10/10 – Uitstekend

John

Exceptional service. Convenient location a short walk from Milan Central Station. My cell phone charger wasn’t working and a young man behind the front desk charged my phone with his charger.
1 nacht verbleven in april 2024
Reactie van The Hotel Management op 13 apr 2024
Dear John,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 – Uitstekend

Walid

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient for train users for its proximity to Milano Centrale train station
2 nachten verbleven in april 2024
Reactie van The Hotel Management op 13 apr 2024
Dear Walid,Thank you for taking the time to share your experience.It is a real pleasure to read that you appreciated our location.We sincerely hope to welcome you back to our hotel in the nearfuture.Kind Regards,

10/10 – Uitstekend

Tatsuya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
朝の10時半にチェックインしたにも関わらず 部屋に入れてもらえた。 設備もよく、浴室にはバスタブが付いていた。 立地も良くて中央駅から徒歩1分です。
1 nacht verbleven in maart 2024
Reactie van The Hotel Management op 13 apr 2024
Dear Tatsuya,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 – Uitstekend

Rosalie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Manuel from customer service greeted us on our very late arrival and made us feel very welcome. Room cleanliness was of the highest standard. Location to Milano Centrale Station was perfect for touring Milan and the Lombardy region, would highly recommend this property.
5 nachten verbleven in maart 2024
Reactie van The Hotel Management op 3 apr 2024
Daer Ms. Rosalie,It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly.Thank you for mentioning Manuel, he is truly passionate about hospitality and creating special moments for our guests. Please know that I have already share your positive feedback with Manuel, in recognition of her efforts.We look forward to welcoming you back to the Starhotels Echo.Best regards

6/10 – Redelijk

Chit

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid
The area around was a bit dirty. The room is furnished in darker wood color which looks not too clean. And there’s a hair on the bath towel.
1 nacht verbleven in maart 2024
Reactie van Antonio op 31 mrt 2024
Dear Mr. Chit,Thank you very much for sharing your recent experience at Starhotels E.c.ho.I would like to assure you that your comments are taken in very high considerations, and I regret to learn our failure in meeting your expectations.Regarding this I would like to inform you that we have taken all your reports and will make the necessary checks with the housekeeper.Please accept my apologies for the inconvenient occurred and I sincerely hope your will give us another opportunity to show you our high standards of service.Best regards,The Management

10/10 – Uitstekend

Lili, Potomac

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We received check in at 12:00 and check out at 13:30 the next day for 1 night, which is really nice especially after a long flight. The hotel is chic and very Milanese style which can not be fully reflected in photos. Walking to train station easily.
1 nacht verbleven in maart 2024
Reactie van The Hotel Management op 27 mrt 2024
Dear Ms. Lili,It is really a pleasure for us to see you enjoyed your stay with us and for this we do thank you wholeheartedly.We look forward to welcoming you back to the Starhotels Echo

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place with tremendous logistic features. Very nice furniture & amenities.
1 nacht verbleven in maart 2024
Reactie van The Hotel Management op 25 mrt 2024
Dear Francisco,Thank you for taking the time to share your experience. It is a real pleasure to read that you appreciated our property and location. We sincerely hope to welcome you back to our hotel in the near future.Kind Regards,

10/10 – Uitstekend

Pedro

Reisde met partner
The hotel is very well located. Very near to different train stations and to the central station. Taxi station. Near to different restaurants, shopping areas. Really convenient
5 nachten verbleven in maart 2024
Reactie van Davide E. op 22 mrt 2024
Dear Pedro,thank you so much for taking the time to leave your comment about your stay and for choosing our hotel in Milan. We are glad you enjoyed the location.Thank you for your kind review and I really hope to welcome you back soon!

6/10 – Redelijk

alexander, las vegas

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very small rooms, can’t fit in shower Noisy in room and specially in morning
3 nachten verbleven in maart 2024
Reactie van Antonio op 23 mrt 2024
Dear Mr. Alexander,Thank you for staying at the Starhotels E.c.ho. and sharing your feedback.This is for us a very important opportunity to constantly improve our level of service. We have also seriously taken into consideration your comment about the noisy room and we will make the necessary checks with the maintenance.Please accept our apologies for the inconvenience occurred.Regarding the size of the room that did not meet your expectations for a next stay we can suggest a different categoryWe hope to welcome you back in the future during your next stay in Milan.Best regards,The Management

10/10 – Uitstekend

Nayse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to central station so very convenient to transfer to other cities. Nice property, very clean and relatively closed to the historic center
2 nachten verbleven in maart 2024
Reactie van The Hotel Management op 21 mrt 2024
Dear Nayse,Thank you for taking the time to share your experience. It is a real pleasure to read that you appreciated our property, staff and location. We sincerely hope to welcome you back to our hotel in the near future.Kind Regards,

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well-run hotel with excellent staff. Right by Centrale station and two major subway lines. A great base for seeing Milan.
5 nachten verbleven in maart 2024
Reactie van The Hotel Management op 15 mrt 2024
Dear Donald,Thank you for taking the time to share your experience. It is a real pleasure to read that you appreciated our property, staff and location. We sincerely hope to welcome you back to our hotel in the near future.Kind Regards,

10/10 – Uitstekend

Tetsu, Singapore

Positief: Netheid, staat van de accommodatie en faciliteiten
Very convenient for traveling by train
1 nacht verbleven in maart 2024
Reactie van The Hotel Management op 12 mrt 2024
Dear Tetsu,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 – Uitstekend

christiana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have nothing bad to say! This was a great hotel great location. Was able to check in early without an issue. Would stay again and highly recommend.
1 nacht verbleven in maart 2024
Reactie van The Hotel Management op 11 mrt 2024
Dear Christiana,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 – Uitstekend

Wendlassida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Staff was amazing and so lovely
7 nachten verbleven in maart 2024
Reactie van The Hotel Management op 11 mrt 2024
Dear Wendlassida,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 – Uitstekend

Lorenzo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van The Hotel Management op 6 mrt 2024
Dear Mr. Lorenzo,Thank you for the great rating you gave us.We look forward to welcoming you back to the Starhotels Echo.

8/10 – Goed

Cheryl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was not ready at time of check in. Had to wait. Room was nice. Wi-Fi wasn’t the best.
1 nacht verbleven in februari 2024
Reactie van The Hotel Management op 18 feb 2024
Dear Ms. Cheryl,First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Starhotels Echo.We would like to point out that check-in starts from 2.00 pm. As in your case, it may happen that the room is not ready at 12.00 pm. However, we always take care of keeping guests' luggage in our storage room.We look forward to welcoming you back Best regards

8/10 – Goed

NICOLA

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel de qualité à deux pas de la gare Milano centrale
2 nachten verbleven in februari 2024
Reactie van The Hotel Management op 13 feb 2024
Dear Nicola,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 – Uitstekend

Franco

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Manuel F. - Starhotels Echo op 8 feb 2024
Gentile Sig. Curti,Grazie del tempo dedicato a condividere le Sue impressioni!Speriamo di riaverLa presto tra i nostri ospiti.Cordiali saluti,Manuel F. - Starhotels Echo

10/10 – Uitstekend

sai kit ricky

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in januari 2024
Reactie van The Hotel Management op 6 feb 2024
Dear Sai Kit Ricky,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 – Uitstekend

James

1 nacht verbleven in januari 2024
Reactie van The Hotel Management op 6 feb 2024
Dear James,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

8/10 – Goed

Samm

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
One night stopover
One stay in Milan before heading to Rome. Perfect location for Milan Central - Superior room had enough space, comfy bed, great shower. Ok breakfast. Staff very friendly and efficient.
1 nacht verbleven in februari 2024
Reactie van La Direzione op 4 feb 2024
Gentile cliente,Grazie del tempo dedicato a condividere le Sue impressioni a seguito del Suo soggiorno. Siamo lieti di leggere i Suoi commenti e li condivideremo con il team. Il feedback è davvero importante per migliorare costantemente il servizio.Speriamo di riaverLa tra i nostri ospiti nel prossimo futuro.Cordiali saluti,

10/10 – Uitstekend

Rudolf

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van The Hotel Management op 6 feb 2024
Dear Rudolf,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel
Room was decent sized and clean, breakfast was a nice spread, location was great--right near Milan Centrale
7 nachten verbleven in januari 2024
Reactie van The Hotel Management op 2 feb 2024
Dear Guest,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

6/10 – Redelijk

Fatima

9 nachten verbleven in januari 2024
Reactie van The Hotel Management op 6 feb 2024
Dear Ms. Fatima,Thank you for staying at the Starhotels Ec.ho. and sharing your feedback.This is for us a very important opportunity to constantly improve our level of service. We ask you to contact us directly to help us improve our service.We hope to welcome you back in the future during your next stay in Milan.Best regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel location is very convenient and close to Milano Centrale Station. The bedroom and bathroom are both spacious. Highly recommended!
2 nachten verbleven in januari 2024
Reactie van The Hotel Management op 15 feb 2024
Dear Guest,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing room
Absolutely stunning room 603 The largest outdoor terrace plus extra side balcony The largest bed ever and so comfy Awesome room size The best view Fantastic location right min front of central station Great shower Fantastic breakfast selection Fantastic service Definitely recommend
3 nachten verbleven in januari 2024
Reactie van The Hotel Management op 28 jan 2024
Dear Stephen,Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit, We will ensure your feedback is shared with the team.We look forward to seeing you again in the future.Kind Regards,

10/10 – Uitstekend

Wing Yee

1 nacht verbleven in januari 2024
Reactie van The Hotel Management op 28 jan 2024
Dear Wing Yee,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards