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Beoordelingen van AC Hotel by Marriott Minneapolis Downtown

3.5 out of 5
AC Hotel by Marriott Minneapolis Downtown
401 Hennepin Avenue, Minneapolis, MN

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 634 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 231 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 1004 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Vicky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean! Excellent breakfast. Friendly staff. We will return.
2 nachten verbleven in april 2024
Reactie van Connor Mc. op 3 mei 2024
Hello Vicky,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Uitstekend

Gretchen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking was great and reasonable, convenient for most venues, and room was right for our needs.
1 nacht verbleven in april 2024
Reactie van Connor Mc. op 29 apr 2024
Hello Gretchen,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

8/10 – Goed

Ellie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great besides having to pay for parking.
1 nacht verbleven in april 2024
Reactie van Connor Mc. op 29 apr 2024
Hello Ellie,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

10/10 – Uitstekend

EILEEN

Excellent
1 nacht verbleven in april 2024
Reactie van Connor Mc. op 29 apr 2024
Hello Eileen,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

10/10 – Uitstekend

Patrick, Brookings

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The facility was nice. Parking downtown is fair.
2 nachten verbleven in april 2024
Reactie van Kylee - GM op 22 apr 2024
Patrick,Thank you for your positive feedback! We are delighted to hear you enjoyed your time with us.

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and helpful. The rooms were very clean
1 nacht verbleven in april 2024
Reactie van Kylee - GM op 22 apr 2024
Eric,Thank you so much for the positive feedback! We are delighted you enjoyed your time with us and look forward to welcoming you back again in the near future.

10/10 – Uitstekend

Kevin

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast and espresso! Easy access to light rail.
5 nachten verbleven in april 2024
Reactie van Kylee - GM op 22 apr 2024
Kevin,Thank you for your positive feedback. We are delighted you enjoyed your time with us.

10/10 – Uitstekend

Louai

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was excellent
4 nachten verbleven in april 2024
Reactie van Kylee - GM op 22 apr 2024
Louai,Thank you for your positive feedback! We are delighted to hear you enjoyed your stay with us.

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are very comfortable and modern. The stuff is very friendly and attentive to details. The breakfast is very good with a variety of fruits, juice, breads, yogurt and ham. I truly enjoyed the stay and I recommend it.
1 nacht verbleven in april 2024
Reactie van Kylee - GM op 15 apr 2024
Hi Joelene,Thank you for the great feedback regarding the breakfast offerings at the AC Minneapolis. We are glad to hear you enjoyed your time with us and look forward to seeing you again in the near future.

4/10 – Matig

Danielle

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Kylee - GM op 22 apr 2024
Danielle,We are so sorry to hear that you did not have a positive experience at our hotel. I invite you to reach out to me directly should you want to discuss this matter further. We appreciate your candid feedback.

10/10 – Uitstekend

Casey

Reisde met partner
Wonderful stay. Rooms seemed brand new. Hotel staff were so helpful and kind.
3 nachten verbleven in april 2024
Reactie van Kylee - GM op 11 apr 2024
Casey,Thank you so much for the positive feedback regarding your recent stay with us. We are delighted to hear you enjoyed your time with us and look forward to seeing you back again soon.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel itself was wonderful. Super clean and super comfortable. However, the parking rates are awful. I was under the assumption. The nightly parking rate was $29 but I was charged $40.
1 nacht verbleven in april 2024
Reactie van Kylee - GM op 11 apr 2024
Michelle,Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time here in Minneapolis. The rate for the parking is 37 and tax which is just over 40. Please let us know if you have any additional questions.

10/10 – Uitstekend

David

1 nacht verbleven in april 2024
Reactie van Connor Mc. op 29 apr 2024
Hello David,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

8/10 – Goed

Kathryn

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
My biggest issue was the bartender. When we arrived we were told that the bar was open until 2am only to get back around 1230-1245 and he told us that he was closed now. The guy would leave and people were trying to get drinks and just leave because he was taking so long doing whatever he was doing. He then came around at one point and started putting hair gel in his hair while he was behind the bar. Overall the place was fine, but they need a new bartender.
1 nacht verbleven in april 2024
Reactie van Kylee - GM op 8 apr 2024
Kathryn,We are so sorry to hear about the issue with the bartender during your stay with us. We will be addressing this as a training opportunity with our team.

8/10 – Goed

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was great, the only thing was that the parking price is really high $40 per night. The breakfast was okay, I will not recommend to pay extra for it, better to eat outside. But overall the hotel is really good, clean and great area.
1 nacht verbleven in april 2024
Reactie van Kylee - GM op 8 apr 2024
Sharon,Thank you for taking the time to leave us a review. Our parking rates are comparable to all of the other hotels in the area. Alternately, the ramp does provide different prices should you not need the in and out privileges we provide. We are glad to hear you enjoyed your stay overall and hope to see you back again sometime soon.

10/10 – Uitstekend

Lee, Secacaus

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent room and very modern hotel. If you choose to park do not pay the hotel as they charge more than the garage
1 nacht verbleven in maart 2024
Reactie van Kylee - GM op 25 mrt 2024
Lee,Thank you for taking the time to leave us a review! Our parking rates for the hotel allow unlimited in and our privileges for parking where the ramp is just single entry, hence the rate variance. We are delighted to hear you enjoyed your overall stay and look forward to welcoming you back again soon.

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel. Perfectly located in downtown. You do have to pay for parking just a heads up.
4 nachten verbleven in maart 2024
Reactie van Connor Mc. op 20 mrt 2024
Hello Amanda,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

2/10 – Ontzettend slecht

Jolene

2 nachten verbleven in maart 2024
Reactie van Kylee - GM op 15 apr 2024
Hi Jolene,We are so sorry to hear you did not enjoy your stay with us.

10/10 – Uitstekend

Jacqueline

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here to attend the Women’s Big 10 tournament at the beginning of March. Great location for this. The hotel was clean and quiet and the staff were wonderful. The hotel breakfast was included with what we booked and it was really good. Really happy with our stay here.
3 nachten verbleven in maart 2024
Reactie van Kylee - GM op 14 mrt 2024
Hi Jacqueline,Thank you so much for taking the time to leave us a review! We are delighted to hear you enjoyed your time with us and we look forward to welcoming you back again in the near future. I will be sure to share the great feedback with our Food & Beverage team regarding our AC breakfast.

8/10 – Goed

Tricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Kylee - GM op 14 mrt 2024
Tricia,Thank you for taking the time to leave us a review. We appreciate the feedback and we look forward to welcoming you back again in the near future.

6/10 – Redelijk

Karla

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was told the property was connected by skywalk - however they failed to mention it closed at 5:30 and on weekends. Parking was crazy expensive.
3 nachten verbleven in maart 2024
Reactie van Kylee - GM op 12 mrt 2024
Karla,We are so sorry that the Skyway hours detracted from your overall experience. This is not something we have control of for their access hours. The parking ramp is 3rd party and you are able to pay them directly should you not need the in and out privileges which is sometimes cheaper than paying us. Our parking rates are standard in the market. We appreciate your candid feedback.

10/10 – Uitstekend

Emily

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly, professional, and helpful. Loved the extra bedding supplies for the sofa bed
1 nacht verbleven in maart 2024
Reactie van Connor Mc. op 11 mrt 2024
Hello Emily,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Uitstekend

Briane

1 nacht verbleven in maart 2024
Reactie van Connor Mc. op 28 mrt 2024
Hello Briane,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay. Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Uitstekend

Jessilyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Kylee - GM op 5 mrt 2024
Thank you for the fabulous review! We are thrilled to hear you enjoyed your stay.

8/10 – Goed

Dillan

1 nacht verbleven in maart 2024
Reactie van Connor Mc. op 22 mrt 2024
Hello Dillan,Thank you very much for your feedback and review. We are very happy to hear you enjoyed your stay. Please feel free to contact me directly with any additional comments that could have made your stay better.Thank you,

10/10 – Uitstekend

Mehul, Sugar Land

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in februari 2024
Reactie van Connor Mc. op 1 mrt 2024
Hello Mehul,Thank you very much for providing your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Uitstekend

jordan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good clean and fun
1 nacht verbleven in februari 2024
Reactie van Kylee - GM op 28 feb 2024
Jordan,Thank you so much for your kind words regarding your recent stay with us. We are delighted to hear you enjoyed your time in Minneapolis.

10/10 – Uitstekend

GABRIEL

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were nice, a little inconvenient that there was no microwave. Having a newborn with us, it would have been helpful to be able to warm up some water for her bottles.
4 nachten verbleven in februari 2024
Reactie van Kylee - GM op 28 feb 2024
Gabriel,We are so sorry that you did not receive information regarding our microwaves. We do have a few available upon request as well as some in common spaces of the hotel including our lobby and 2nd floor. We are glad to hear you enjoyed your overall stay and look forward to welcoming you back again in the near future.

10/10 – Uitstekend

Madeline

Reisde met een groep
Positief: Voorzieningen
The staff at front desk were the nicest people upon check in. Everyone we talked to was exceptionally nice and went out of their way to chat with us.
1 nacht verbleven in februari 2024
Reactie van Connor Mc. op 24 feb 2024
Hello Madeline,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

8/10 – Goed

dana, Cascade

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
My husband and I visited our daughter who attends the local college. Security on premise was great and professional. parking structure had skyway into hotel which was great for cold weather. The bed though, it really just ruined the experience for us. i have stenosis in my back and can adapt to most any hotel bed however this bed was HORRIBLE! please please add pillow toppers or change out mattresses. if not unfortunately we won’t be returning which is sad bc overall we had a great experience here. if you like a very very hard mattress though you will enjoy the beds. thanks for interest in review-DM
2 nachten verbleven in februari 2024
Reactie van Kylee - GM op 21 feb 2024
Dana,Thank you for your feedback regarding your recent stay with us. I apologize to hear you felt the bed was not comfortable. We will have our maintenance team look into this further. I will be sure to pass along the positive feedback regarding our security team. We appreciate you taking the time to leave us a review.

10/10 – Uitstekend

Ashley

1 nacht verbleven in februari 2024
Reactie van Connor Mc. op 20 mrt 2024
Hello Ashley,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Uitstekend

Deborah

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms were clean and quiet; the staff were very friendly and helpful. Will definitely stay here again.
2 nachten verbleven in februari 2024
Reactie van Connor Mc. op 19 feb 2024
Hello Deborah,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you the next time your travels bring you back to Minneapolis.Thank you,

10/10 – Uitstekend

Chris

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff, very clean and unique room. Parking was very easy and reasonably priced for downtown. If we were going to another concert or event in the area we'd book here again!
1 nacht verbleven in februari 2024
Reactie van Kylee - GM op 14 feb 2024
Chris,Thank you so much for taking time out of your busy schedule to leave us a review. We are thrilled to hear you enjoyed your stay with us and the proximity to the venues downtown. We look forward to seeing you again soon.

10/10 – Uitstekend

Alexis

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super friendly and fun to talk to
1 nacht verbleven in februari 2024
Reactie van Kylee - GM op 14 feb 2024
Alexis,Thank you so much for your feedback regarding your recent stay. We are delighted to hear you enjoyed talking to our team and that they made you feel welcome. We can't wait to see you again next time.

10/10 – Uitstekend

KIEYONN

1 nacht verbleven in februari 2024
Reactie van Kylee - GM op 14 feb 2024
Keiyonn,Thank you for leaving us a 5-star review. We are thrilled you enjoyed your stay with us.

10/10 – Uitstekend

Dayton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a perfect location, loved the breakfast
1 nacht verbleven in december 2023
Reactie van Kylee - GM op 14 feb 2024
Dayton,Thank you so much for leaving us a review of your recent stay with us. We are delighted you enjoyed your time here and we look forward to seeing you again soon.

10/10 – Uitstekend

Kristin

1 nacht verbleven in februari 2024
Reactie van Connor Mc. op 20 mrt 2024
Hello Kristin,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

8/10 – Goed

Heidy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Kylee - GM op 1 feb 2024
Heidi,Thank you for taking the time to leave us a review. We hope to see you again soon.

10/10 – Uitstekend

Jeremy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So clean and upscale feeling. Parking was easy despite being downtown!
1 nacht verbleven in januari 2024
Reactie van Kylee - GM op 29 jan 2024
Jeremy,Thank you so muych for your kind words regarding your recent experience wtih us. We are delighted to hear that you enjoyed your stay along with the easy adjacent parking in the ramp. We look forward to seeing you again in the near future.

10/10 – Uitstekend

Natisha, Minneapolis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
1 nacht verbleven in januari 2024
Reactie van Kylee - GM op 29 jan 2024
Natisha,Thank you for the kind words regarding your recent stay. We are thrilled to hear you enjoyed your time here in Minneapolis. We look forward to seeing you again in the near future.

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Kylee - GM op 22 jan 2024
Thank you so much for your 5-Star review! We are delighted to hear you enjoyed your stay with us.

10/10 – Uitstekend

Angela, Eden Prairie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were great, breakfast was delicious, the hotel is very nicely updated. Great stay.
1 nacht verbleven in januari 2024
Reactie van Kylee - GM op 22 jan 2024
Angela,Thank you so much for the kind words regarding our property! We are thrilled to hear you enjoyed our signature European breakfast and your stay overall. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Brandon

1 nacht verbleven in januari 2024
Reactie van Kylee - GM op 14 feb 2024
Brandon,We are disappointed to hear you did not enjoy your stay with us. Please feel free to reach out to us directly should you want to discuss this matter in greater detail.

6/10 – Redelijk

GERRY

Zakenreiziger
No food and room was never cleaned
2 nachten verbleven in januari 2024
Reactie van Kylee - GM op 22 jan 2024
Gerry,We apologize the AC kitchen was closed during your stay with us. This is certainly not our standard and we apologize this deterred from your overall experience. We also offer housekeeping service every 2 days for hotel guests unless it is requested at the front desk. We hope you would consider giving us another try if you find yourself back in the area.

8/10 – Goed

Keith Darwin, Old Saybrook

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Veri nice staff. Very clean & quiet room. Need to address elevator issues.
2 nachten verbleven in december 2023
Reactie van Kylee - GM op 22 jan 2024
Mr. Darwin,We apologize to hear you experienced issues with our elevator and that this deterred from your overall experience. We hope you will consider giving us another try. Thank you for your feedback as we work to improve the overall guest experience.

10/10 – Uitstekend

Shawonda

1 nacht verbleven in januari 2024
Reactie van Kylee - GM op 22 jan 2024
Shawonda,Thank you for your 5-star review. We look forward to hosting you next time you find yourself back in downtown Minneapolis.

10/10 – Uitstekend

Devin

1 nacht verbleven in december 2023
Reactie van Kylee - GM op 22 jan 2024
Devin,Thank you for your 5-Star review. We are thrilled to hear you enjoyed your stay with us. We can't wait to welcome you back again soon.

8/10 – Goed

samuel

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very modern clean hotel. Rooms were very nice and Spanish breakfast was great. Stayed in 3 hotels on the trip.nicest bathrooms/shower ever. Only been to Minneapolis one time so take with a grain of salt-reminds me of Philadelphia 20 years ago.
1 nacht verbleven in januari 2024
Reactie van Kylee - GM op 22 jan 2024
Samuel,Thank you for taking the time to leave us a review. We are thrilled to hear you enjoyed our European breakfast and our luxurious showers. We look forward to seeing you next time you are in the area.

6/10 – Redelijk

Hailey

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall this is a great property, however, on a busy night you’re waiting 20 minutes just to get on the elevator because it stops at every floor. There was also no stairs with lobby access we could find.
1 nacht verbleven in december 2023
Reactie van Kylee - GM op 22 jan 2024
Hailey,We apologize that you ended up waiting on the elevator so long. Unfortunately, we had an elevator out of service during your stay with us. We hope you will consider staying with us again in the near future.

8/10 – Goed

Diane

2 nachten verbleven in december 2023
Reactie van Kylee - GM op 22 jan 2024
Thank you for your review. We look forward to welcoming you back again in the near future.