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Beoordelingen van Swahili Beach Resort

5 out of 5
Swahili Beach Resort
Diani Beach, Diani Beach, Coast Province

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 118 van 190 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 190 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 190 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 190 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 190 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Murielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer mooi hotel met vriendelijk personeel, alleen het strand viel tegen: veel zeewier , geen ligbedden op het strand , en koraal in zee, wel mooie zwembaden maar voor echte strandfanaten niet aan te raden
7 nachten verbleven in februari 2020

8/10 – Goed

Thomas

Positief: Netheid, personeel en service
Great staff and food which make the stay very pleasant. The rooms (especially bathroom need renovation) also wifi is slow or not accessible. I understand in may 2019 there will be renovations.
4 nachten verbleven in maart 2019
Reactie van Swahili Beach op 9 mei 2019
Dear Thomas, Thank you for your feedback. Our renovations are now underway and several improvements are being made to our facilities, bedrooms, restaurants and staff training. You will be happy to know that our WiFi is also being overhauled and upgraded. Please visit our newly renovated hotel, I am confident that we will exceed all of your expectations. Kind Regards

8/10 – Goed

Krystal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Amardeep

Positief: Personeel en service, voorzieningen
1st room had bed bugs but I was relocated to another room on an upper level. Staff and service was great.
4 nachten verbleven in januari 2024

8/10 – Goed

Duncan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So beautiful
2 nachten verbleven in april 2024

10/10 – Uitstekend

Achim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Maimouna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel with beautiful surroundings. Good food and great atmosphere.
3 nachten verbleven in januari 2024

6/10 – Redelijk

Nicole

Positief: Netheid
Negatief: Voorzieningen
We stayed at for 6 nights a group of 3 women. They would not let us share a room not even a suite so we purchased two standard rooms- one was underwhelming with a broken air conditioner and all the art removed from the wall with nails sticking out- the other room next door was nicer. After many hours traveling we went to shower in both rooms the water was not working at all. We called down stairs and they were working on it. This happened multiple times during our stay and staff was not apologetic. The shower is also cold as sometimes the hot water wasn’t working. Every night at 9 pm we would get knocks on the door apparently it’s turn down service but knocking on a door that late woke us up. The breakfast was wonderful, the dinner food was terrible except at the spice market/ the only dinner venue with amazing customer service and food. My regret is not knowing about until the second to the last night! We had the best service. In other areas the customer service was poor while there was plenty of staff at all times service was very slow overall. Many staff did not look happy to be there or would roll their eyes. I had an appointment at the spa at 10 and arrived at 945 to fill out paperwork and the attendant told me I’m too early to be there rolling her eyes. The massages were amazing though and I do recommend despite the poor front staff customer service. The spa is closed and under renovation so empty hotel rooms are being used as the spa currently.
6 nachten verbleven in maart 2024

8/10 – Goed

Tamahra

Reisde met een groep
Positief: Netheid, voorzieningen
The overall stay was relaxing and wonderful. This resort is the nicest one in the area. I was pleased however, the water did get turned off a few times. They were doing construction so one of the days I was trying to nap and I couldn’t due to banging on the roof. It appears they are doing some needed repairs which is expected but not an ideal time. The message was amazing I will say. The dinner was redundant at the main buffet but the Spice Market restaurant was amazing. Gilbert was our waiter and he was phenomenal. He was very hospitable and had the most cheerful attitude. Most of the staff was kind, a few seemed annoyed with the requests of the guests. Overall my experience was relaxing and I enjoyed my time there.
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Joseph, Fairfax

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very responsive to any concerns we presented regarding our stay and made corrections immediately. The food service was excellent and so was the quality. The property is set in an authentic swahili design with plenty of space per guest in all settings, providing an air of privacy.
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Debritu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is stunningly beautiful and no pictures could do it justice - from the large rooms to the public spaces, to the beach and spa. They've thought of everything. The food was delicious with lots of different options. The staff were gracious, very friendly and helpful. We never wanted to leave the beach and the beach bar, but all the other options were amazing too. I look forward to going back.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Tamara

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Staff and food was amazing, however the building could use a fresh coat of paint it's really worn
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Debritu

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can honestly say this is one of the most beautiful places I've ever stayed in, the photos don't do it justice. On top of that, everything has been thought through, the staff are very friendly and helpful, the food was great and so was the beach. At thebtop of my list to return to.

8/10 – Goed

Raymond

2 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

6/10 – Redelijk

Harold

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
A place that had seen better days, eg., cracked porcelain in toilet bowl; inexperienced service. Next month the place will be helmed by a new manager, who will undoubtedly improve everything.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Satoya

4 nachten verbleven in december 2023

10/10 – Uitstekend

Aidan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mrembo
2 nachten verbleven in november 2023

10/10 – Uitstekend

Mary

1 nacht verbleven in november 2023

8/10 – Goed

Milton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The a/c in room 40 was not working and the toilet bowl needs to be cleaned out well with some bleach. there are some stains in there. We complained and our room was changed and upgraded because of the inconvenience and that was amazing! All in all, it is a lovely place to stay. Food is amazing too
1 nacht verbleven in november 2023

6/10 – Redelijk

Robert

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

8/10 – Goed

wouter

Positief: Netheid
6 nachten verbleven in november 2023

10/10 – Uitstekend

Pierre

3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Christine, Fontana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got stomach sick for the rest of my trip from eating fish of the day and the salad , wish I could enjoy it more
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very impressed by the cleanliness, food, people and environment. For someone’s who’s always underwhelmed. I thoroughly enjoyed my stay.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Mitesh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Mittah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

Christina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort with great food
5 nachten verbleven in september 2023

10/10 – Uitstekend

PAMELA, Winter Springs

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Swahili Beach Resort was one of the BEST resorts we have ever stayed in! The resort itself is beautiful and kept immaculate! We ate at Barharini, Zanzibar, and Majilis and they were magnificent! Top class, top rated food, even greater servers! Katana and Kimberly were always our servers at Barharini & Majilis and those women knew how to treat their guests! They were warm and charming and a true bond was formed as they always went above to make our time there special. Conny always greeted us with a beautiful smile and a nice word! Joseck was such a gifted young chef! He made the most incredible soups that you just couldn’t put the spoon down. My compliments to all the chefs at all the restaurants as the food here at Swahili is simply the best! Kelvin arranged tours and an amazing camel ride along the beach…I highly recommend this to all!!! Our party of 4 adults could not recommend Swahili enough! How do you put into words how wonderful and amazing someplace is that can paint a picture for the world? I guess the only answer is to GO!!! Stay at Swahili Beach Resort and enjoy the luxury!!! R
4 nachten verbleven in september 2023

10/10 – Uitstekend

Hind

Positief: Personeel en service, staat van de accommodatie en faciliteiten
9 nachten verbleven in augustus 2023

10/10 – Uitstekend

Esther

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved my stay!
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Samwel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

10/10 – Uitstekend

Jordi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bordering on perfection.
Excellent hotel with exquisite treatment and service. The staff is very frienfly and attentive at all times to the client’s needs.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay at Swahili Beach Resort
Very nice time there will definitely tell others about our experience and will also recommend it to others.
6 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sachin

3 nachten verbleven in juli 2023

10/10 – Uitstekend

bilen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice getaway
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Maxine

3 nachten verbleven in juli 2023

6/10 – Redelijk

Cameille

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Security staff were very discriminating against us and treated us as if we didn’t belong there. Restaurant staff were very pleasant and gave great service So did gust services.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Shivesh, London

1 nacht verbleven in juni 2023

8/10 – Goed

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property had all the hallmarks of a four star resort. However, there are a few things that will need attention. The cleaning staff was late in the evening, although there weren’t many guests there. And they used too much disinfectant in the room. I had the oysters at the beach restaurant which gave me a very bad stomach virus. And the Japanese restaurant did not make sushi or sashimi. In Hindsight, it was better that I didn’t eat it there. The spa was a shining star. The staff was great and did a wonderful job. (Please fix the saña. That would have been a plus.
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Jovia

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

8/10 – Goed

Ben

4 nachten verbleven in mei 2023

10/10 – Uitstekend

Margot

2 nachten verbleven in mei 2023

8/10 – Goed

Faith

2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Suhaa

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Swahili Beach is and always has been one of the iconic hotels of the South Coast. Being someone from this area, it’s an establishment I am very proud of and recommend often to friends and other travelers. This time though, I must mention a couple of things about my visit… I was very disappointed about several things! Although the food was great and the team was fantastic from start to end, a lot was disappointing. Our room was very run down, AC was very loud, shower had no pressure, taps were barely hanging in there, the lounge chairs were so dirty and stained, there was no Wi-Fi which means the room phone was not working which means we could not book any spa appointments, call for housekeeping to get an iron, call for room service or anything else. We had to walk to the bar, the reception, etc which is quite a distance in the rain with no one offering you umbrellas. Two nights at one of our favorite hotels could not have ended fast enough this time round. I hope some urgent maintenance will be made soon and I hope they will take care the necessary care of the Expedia members. There is a standard that is set by other establishments for members that keeps us coming back to Expedia. Sad to write this review, but it was necessary…
2 nachten verbleven in april 2023

10/10 – Uitstekend

Nasser

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay. Staff were excellent and service too. Rooms need a little bit of touch up but that's normal wear and tear.
3 nachten verbleven in april 2023

8/10 – Goed

Byron

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2023

10/10 – Uitstekend

Shiro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with amazing views. Big and spacious room with a comfortable bed. Loved the food both the buffet and dining options. The wifi signal and phone services could be better.
3 nachten verbleven in april 2023

10/10 – Uitstekend

Kenneth

2 nachten verbleven in april 2023

10/10 – Uitstekend

Ali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. The rooms are spacious & clean. It was such a lovely week spent there. Will definitely return one day soon.
3 nachten verbleven in april 2023