Hello James,We are disappointed to hear you did not experience the usual level of satisfaction that other guests have with their stays with us. We apologize for the noise disturbance you experienced during your visit and deeply regret the disruption to your rest. We realize that the construction work undertaken by our neighbors can be disruptive; thus, we have placed a banner on our brand website to alert prospective guests to the ongoing construction so it is not a surprise for our guests. We certainly understand the importance of a peaceful environment for an uninterrupted night's rest; thus, while this issue is out of our control somewhat, we are exploring ways to minimize noise and increase guest comfort. We are sorry for the disappointment you described with the expectation of a complimentary breakfast. We do not provide free breakfast at our hotel and do not advertise this amenity as free on our brand website. However, we have an on-site restaurant to quell your hunger for breakfast, lunch, or dinner. Our convenient location also gives easy access to downtown Montreal, meaning everything you need is within easy reach. Thank you for staying with us on this journey and providing valuable feedback. We are committed to delivering superior experiences for our guests, and your feedback helps us in that effort. We hope to have another opportunity to host you more successfully and exceed your expectations with a more comfortable and satisfying stay. Thank you,Nasrin-GM

Hello Giuseppe,Thank you for taking the time to write to us about your experience at Days Inn by Wyndham Montreal Airport Conference Centre. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your stay with us. I will share your comments with my team, and it will be encouraged by your feedback. at Days Inn, we continually strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Nasrin-GM

Hi Alicia, It's regrettable to read your review of our hotel, and we apologize that your experience didn't match your expectations based on the photos. We always aim to present an accurate representation of our property and rooms online and are sorry for any misunderstandings that occurred in this case. While it is somewhat discouraging, feedback such as yours allows us to identify areas for improvement and enhance the overall experience for our guests. Please rest assured that we have taken your feedback on board and will use your insights to improve our facilities. Furthermore, we'll be verifying the property photos on our brand website and third-party booking sites to ensure they are accurate and updated. Thank you for bringing this matter to our attention. We hope you will give us another chance down the road, as we are eager to make this right and showcase the improvements we've made based on your feedback. Warm regardsNasrin

Dear Alicia,We are sorry that you didn't have a great experience. if you are returning to stay with us please give us a call directly to our hotel reservation team, so that in the future we can locate you in our renovated rooms. We wish you have a safe day,Nasrin

Hello Mr. Chris,Thank you for making Days Inn by Wyndham Montreal Airport Conference Centre your hotel of choice on this journey. We are happy to hear our accommodation surpassed your expectations, and it's gratifying to know you found our property to be a good value for the price. We are also glad to read you were satisfied with the amenities we offer in our hotel, and we thank you for acknowledging our efforts to provide a clean, comfortable, and tranquil environment. We appreciate your perspective on our location. Our convenient location in the heart of West Island means we are just minutes from the airport and within easy reach of downtown Montreal. However, we value all feedback and are sincerely grateful you chose to stay with us during your travels. We hope to welcome you again soon and look forward to providing an even better stay during your next trip to the area. Safe travels! Warm regards,Nasrina GM

Dear Tony, Thank you for your feedback and the opportunity to serve you during your travels. We are grateful for both and appreciate you telling us that our accommodation offered you satisfactory value for your stay. We realize that the construction work undertaken by our neighbors can be disruptive; thus, we have placed a banner on our brand website to alert prospective guests to the ongoing construction so it is not a surprise for our guests. We certainly understand the importance of a peaceful environment for an uninterrupted night's rest, and we apologize that we fell short of delivering that during your visit. Kindly note that you can always request our staff for a room change in such cases, and based on availability, we will shift you to another, more peaceful room. Our front desk team is always available to address any issues/concerns and make your stay as comfortable as possible. We hope to have another opportunity to host you more successfully by providing you with the enjoyable experience we strive to deliver for our guests. Thank you for staying with us on this journey. Have a safe trip!Warm regards,Guest Experience Team

Dear Justine,Thank you for staying with us to serve you during your travels. We are continually striving to improve our facilities, and your feedback helps us in that effort. While we are glad to hear that you liked our hotel amenities and appreciated the cleanliness of your room and the convenience of our location, we are somewhat disappointed to learn that your stay failed to exceed your expectations. We are committed to your comfort and satisfaction and would like to know more about how we can enhance the experience for your future visits. Kindly contact the hotel if you would like to share more details. We'd love to hear from you. We hope to have another opportunity to host you more successfully and delight you with a superior experience. Thank you for choosing to stay with us on this journey. We value your business and your feedback.Warm regards,Nas-GM

Bonjour Mme. Manon,Merci d’avoir pris le temps de nous écrire à la suite de votre expérience à Days Inn by Wyndham Montreal Airport Conférence Centre. C’est toujours un plaisir de recevoir des commentaires positifs.Je suis particulièrement heureux que vous ayez apprécié votre séjour chez nous. Je ferai part de vos commentaires à notre équipe, qui, j’en suis certain, sera encouragée par vos remarques. Chez Days Inn, nous nous efforçons continuellement de dépasser vos attentes.Merci encore d’avoir partagé votre expérience, et nous sommes impatients de vous servir à l’avenir.Sincèrement,Nasrin

Bonjour M. Serge,Merci d’avoir pris le temps de nous écrire à la suite de votre expérience à Days Inn by Wyndham Montreal Airport Conférence Centre. C’est toujours un plaisir de recevoir des commentaires positifs.Je suis particulièrement heureux que vous ayez apprécié votre séjour chez nous. Je ferai part de vos commentaires à notre équipe, qui, j’en suis certain, sera encouragée par vos remarques. Chez Days Inn, nous nous efforçons continuellement de dépasser vos attentes.Merci encore d’avoir partagé votre expérience, et nous sommes impatients de vous servir à l’avenir.Sincèrement,Nasrina-GM

Dear Keith,Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina - GM

Many thanks for the 5 out of 5 rating, Jhon! We are grateful you took the time out of your busy schedule to review us and are thrilled you had a great experience at Days Inn by Wyndham Montreal Airport Conference Centre, as reflected in your perfect rating. It was a pleasure to host you, and we eagerly await your next visit and the chance to exceed your expectations again. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

Dear Gabriel, Thank you for choosing our hotel for your recent stay in Montreal. We are committed to continuous improvement, and your feedback helps us immensely. By telling us what you liked about your stay and how we can improve, you are enabling us to deliver a superior experience for you and other guests in the future. Thank you for acknowledging the cleanliness of our rooms. We understand the importance of maintaining a clean environment and hold ourselves to high cleanliness standards; we're grateful for your recognition of our efforts in this regard. We regret to hear about the condition of the toilet and wall paint, and we are sorry that these aspects of your room did not meet your - or our - expectations. We appreciate you bringing these matters to our attention, and we have alerted our maintenance team to your comments so they can take immediate action to address the issues you have highlighted. We hope you will give us another chance down the road, as we are eager to showcase the improvements we have made based on your insights and share a more comfortable and enjoyable experience on a future visit. Safe travels! Nas-GM

Hello Mr. Todd, Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuouslyimprove our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrin - GM

Dear Franklin,Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve our service. Thank you so much for your kind review! I will share your kind comments with our team members. Sincerely, We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina - GM

Dear Dileep,Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuouslyimprove upon our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina -GM

Bonjour Mme. Cecile,Merci pour votre avis. Nous sommes reconnaissants d’avoir eu l’occasion de vous servir et apprécions que vous nous disiez que vous avez trouvé la chambre satisfaisante. Toutefois, nous avons le regret de vous informer que nous n’offrons pas de service de navette, comme c’est clairement indiqué sur notre site Web. Cependant, nous avons une place de parking disponible à l’hôtel. Actuellement, quelques rénovations sont en cours à l’hôtel, mais bientôt il retrouvera toute sa beauté. Nous nous excusons si cela n’a pas répondu à vos attentes. Nous espérons avoir une autre chance de vous accueillir à l’avenir et nous sommes certains que cela ne se reproduira plus.Nous vous souhaitons une excellente journée.Merci,Nasrin

Hello Mr. Steven, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Montreal Airport Conference Centre. we are sorry that your experience did not meet your expectations. please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future. stay safe!Sincerely, Nasrin

Hello Dennis, Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve upon our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina- GM

Hello Anthony, Thank you for your review. We strive to deliver a great guest experience; however, it's noticeable from your rating of our hotel that your recent visit did not fully meet your expectations, and we apologize for any shortcomings you may have encountered during your stay. As our primary goal is always to exceed our guests' expectations, we would like to know more about how we may improve our product/service to ensure a superior experience for you and other guests in the future. We hope to have a chance to host you again so we can share a more positive experience with you. Thank you for staying with us on this journey. We are grateful for the opportunity to serve you.Warm regards,Guest Experience Team

Dear Lisa,We thank you for your stay, and we appreciate your reviews. we hope to see you again.Have a great day,Nasrin

Bonjour M.Luc,Merci beaucoup d’avoir partagé vos commentaires sur votre séjour. Vos commentaires sont un excellent moyen de nous aider continuellementaméliorer notre service. Nous sommes ravis que vous ayez apprécié votre séjour et nous nous réjouissons de vous accueillir à nouveau bientôt.Sincèrement,Nasrin- GM

Dear Guillaume, Thank you for the positive rating. We appreciate your choice to stay with us at Days Inn by Wyndham Montreal Airport Conference Centre and your feedback. Your satisfaction is important to us, and we're glad we met your expectations for the price. However, we really would have wanted you to love your time with us. Please do let us know if there is anything we can do to make your next stay more enjoyable. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to hosting you again and hope to delight you with a 5-star experience when you are next in town. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team

Dear Martine, Thank you for choosing Days Inn by Wyndham Montreal Airport Conference Centre for your recent stay and for taking the time to rate us. Your satisfaction is important to us, and we're glad you had a positive overall experience at our hotel, as reflected in your rating. We value your feedback and would love to hear more about your stay. If there are specific aspects or areas where you feel we can improve to make your next visit even more enjoyable, please don't hesitate to share them with us. Your insights are invaluable in helping us enhance our product/service. We look forward to hosting you again and hope to exceed your expectations when travels bring you back our way. Have a safe trip!Warm regards,Guest Experience Team

Bonjour M. Frederic,Merci d'avoir partagé votre excellente expérience avec nous. Nous apprécions vraiment vos commentaires et cela a agrémenté notre journée ! Nous avons hâte de vous revoir dans le futur. Merci de nous avoir choisis et passez une merveilleuse journée.Chaleureuses salutations,Nasrina - Directrice générale

Hi Geanina, Thank you for taking the time to post your review. We are sorry that certain aspects of your stay failed to exceed your expectations, as reflected in your rating of our hotel. We're committed to delivering memorable experiences for our guests, and we would appreciate any feedback you could provide to help us improve and enhance the overall experience for you and other guests in the future. We hope to have another opportunity to serve you better and share a more positive experience. Thank you for staying with us on this journey. We are grateful for the opportunity to serve you. Thank you,Nasrina-GM

Bonjour Mme. Diane,Merci d’avoir choisi de séjourner avec nous au Days inn de l’aéroport de Montréal. Nous apprécions vos commentaires et sommes heureux d’apprendre que vous avez eu une expérience agréable pendant votre séjour.Sincèrement,Nasrina-GM

Dear Pourush, Thank you for your stay and your review. We appreciate both and hope your stay was pleasant and comfortable. While we are glad your overall experience was satisfactory, as reflected in your rating, we truly would have wanted you to love your time with us. Please do let us know if there is anything we can do to make your next stay more enjoyable. Your complete satisfaction is our top priority, and whatever we can do, we are happy to do to ensure we give you the best possible stay here. We look forward to hosting you again and hope to delight you with a superior experience during your next trip to the area.Thank you for staying with us on this journey. Safe travels! Nasrina-GM

Hello Carey, Thank you for your review. We are grateful for the opportunity to serve you and appreciate you telling us that you found the room satisfactory. However, it's regrettable that we failed to exceed your expectations on this visit. As you rightly pointed out, the hotel is undergoing renovations/repairs. This is to ensure that we can offer a superior experience to our guests soon. We hope to have a great facility for our guests once the renovations are over, and we'd love to see you again when everything is complete, as we are keen to share the wonderful experience that we aim to provide to all of our guests. Regarding dining services, our hotel features an on-site restaurant that serves hearty dishes to quell your hunger for breakfast, lunch, or dinner. Our convenient location also gives you ease of access to downtown Montreal, meaning everything you need is within easy reach. We hope this information is helpful, and we look forward to an opportunity to welcome you back in the future and share a more positive experience by hosting you in our upgraded hotel.Thank you for staying with us on this journey. Safe travels! Best regards,Nasrina - GM

Hello Richard, Thank you for taking the time to post your review. We appreciate your choice to stay with us and apologize for the discomfort you experienced with the mattress. We are committed to your comfort and satisfaction and assure you that we have noted your concern and will use this feedback to enhance the experience for you and other guests in the future. We hope you'll give us another chance to host you more successfully and provide you with the top-notch stay we are known to offer our guests. Thank you for your business and your feedback.Warm regards,Guest Experience Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Bonjour Mme. Myriam, C’est dommage de lire votre perception de notre hôtel. Nous visons à fournir un endroit propre, confortable et agréable où séjourner, et nous nous excusons sincèrement de ne pas répondre à vos attentes. S’il vous plaît, donnez-nous une autre occasion de mieux vous servir. Nous vous souhaitons une bonne journée. sincèrement,Nasrina

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Sandy,Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,Nasrina-GM

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Carole, Thank you for choosing our hotel for your stay in Montreal. We appreciate the positive rating and hope your stay was pleasant and relaxing. At Days Inn by Wyndham Montreal Airport Conference Centre, we want every aspect of your stay to be exceptional, so we are disappointed to hear that our food quality fell short of your expectations. We take guest feedback very seriously and assure you that we will look into this and endeavor to put a mechanism in place to ensure the highest quality possible for our guests. Thank you for bringing this matter to our attention. We hope to have another opportunity to host you and deliver a more enjoyable experience on a future visit. Safe travels!Warm regards,Guest Experience Team

Hello Rakesh, Thank you for taking the time to share your recent experience at our hotel. We strive to ensure your comfort throughout your stay and regret to hear that you had issues with the heating equipment in your room. We always encourage guests to notify our front desk team about any issues/concerns so we have the chance to remedy the situation right away. Nonetheless, we thank you for bringing these matters to our attention, and we have alerted our maintenance team to your comments so they can take immediate action to address the issues you have highlighted. We trust that everything else was to your satisfaction, and we hope to have the opportunity to serve you again and deliver a more enjoyable experience in the future. Thank you for choosing us.Safe travels! Nasrina -GM

Chère Mme. Claudia, Nous vous remercions d’avoir choisi Days Inn by Wyndham Montreal Airport Convention Centre. Merci pour votre suggestion. Nous ferons une mise à jour à la haute direction. Encore une fois, je vous remercie de votre séjour et d’avoir porté ces questions à notre attention. Nous espérons avoir l’occasion de vous accueillir à nouveau à l’avenir.Sinceres salutationsNasrin Ayesha - Directrice générale

Dear Sivanujah,Thank you for choosing to stay with us at Days Inn & Conference Centre by Wyndham Montreal Airport. We appreciate your feedback and are glad to hear that you had a pleasant experience during your stay.Once again, thank you for your stay. We hope to have the opportunity to welcome you back in the future.Best regards,Nasrin Ayesha - GM

Dear Frédérick, Thank you for choosing Days Inn by Wyndham Montreal Airport Conference Centre for your stay on this journey. We appreciate that you have taken the time to rate us and are grateful for the positive rating. We hope your stay was pleasant and you had easy access to everything you needed. We do understand the importance of maintaining a fresh look and feel for our property and undertake periodic renovations/repairs as part of the hotel's routine upkeep. Nonetheless, we value your feedback and will take it into account as we strive to improve our product/service for the betterment of the guest experience. In the meantime, our team works very hard to make sure that everything is disinfected, clean, and functioning properly. We trust that the positives of your visit outweighed any downsides, and we look forward to hosting you again and hope to delight you with an even better stay during your next trip to the area. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team

Dear Genevieve, Thank you for choosing Days Inn by Wyndham Montreal Airport Conference Centre for your recent stay and for taking the time to rate us. We are delighted you had a positive overall experience at our hotel, as reflected in your rating. We value your feedback and would love to know more about your visit. If there are specific aspects or areas where you feel we can improve to make your next stay even more enjoyable, please don't hesitate to share them with us. Your insights are invaluable in helping us enhance our product/service. We look forward to seeing you again soon and hope to provide you with a 5-star experience on your next visit. Safe travels!Warm regards,Guest Experience Team

Hi Dorothy, Thank you for choosing to stay with us on this journey. We appreciate you taking the time to share your feedback and are pleased to know that our friendly staff and convenient location concerning the airport were highlights of your visit. However, it's unfortunate to learn that certain aspects of your stay were less than ideal. We regret to hear that you were disturbed by the nearby construction noise. We understand that the construction work by our neighbors is likely to produce some noise and apologize for any inconvenience caused. We do have a banner on our brand website to alert prospective guests to the construction work at a neighboring site, and we appreciate your understanding in this matter. We are very sorry that the towels smelled of smoke. We have a strict no-smoking policy in place and all of our linen and towels are washed thoroughly prior to a new guest checking in, so it is strange that this happened. We thank you for bringing this matter to our attention and assure you that we will review our cleaning procedures with our housekeeping department to prevent future occurrences. Unfortunately, our shuttle service has been interrupted since the COVID period, and we have not yet resumed. However, we are happy to reserve a taxi for you if needed. Regarding the rooms, we understand the importance of maintaining a fresh look for our property and will see what we can do about having some updates to the rooms soon. Thank you for bringing these matters to our attention. We're committed to continuous improvement, and your feedback is invaluable to us. We hope you will give us another chance down the road, as we are eager to make this right and share a more positive and enjoyable experience on a future visit. Safe travels! Nasrina -GM

Hello Mr. Steven,Thank you for choosing to stay with us at the Days Inn Montreal airport. We appreciate your feedback and are glad to hear that you had a pleasant experience during your stay.Hope to have you near the future.Best regards,Nasrin

Bonjour M. Andre, Merci d'avoir pris le temps de partager vos réflexions sur votre expérience récente. Nous vous remercions de vos commentaires et nous vous remercions d'avoir souligné à la fois les points positifs de votre séjour et les domaines où nous pouvons nous améliorer. Alors que nous nous efforçons de fournir un hébergement propre et amical, nous sommes heureux que vous ayez apprécié la salle blanche et notre personnel courtois. Cependant, nous sommes désolés que notre propriété et l'environnement hôtelier n'aient pas répondu à vos attentes.Bien qu'il soit quelque peu décourageant de savoir que nous n'avons pas été en mesure d'assurer votre satisfaction dans tous les aspects, des commentaires comme le vôtre nous sont bénéfiques car ils nous permettent d'identifier les domaines à améliorer et d'améliorer l'expérience globale de nos clients. Nous nous engageons à offrir des expériences exceptionnelles à nos clients et nous vous assurons que nous écouterons vos commentaires et apporterons les changements nécessaires pour donner la priorité au confort et à la satisfaction de nos clients. Nous espérons avoir l'occasion de vous accueillir à nouveau. Merci d’être restée avec nous, Bon voyage !Nasrina - GM

Dear Colleen,Thank you for bringing your concerns regarding the early check-in fees to our attention. We understand your frustration and apologize for any inconvenience caused. As stated in our policy, early check-ins may incur additional charges, which include a security deposit of 100. We would like to assure you that this deposit will be released within 3 to 5 business days, provided there are no damages or outstanding charges.Once again, we sincerely apologize for any misunderstanding and appreciate your feedback. Should you have any further questions or concerns, please do not hesitate to contact us.Best regards,Nasrina - GM

Hello Amanda,We sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Nasrin-GM

Dear Amy, It is great to receive feedback from you regarding your recent stay at Days Inn by Wyndham Montreal Airport Conference Centre, and we are thrilled to know you had a 5-star experience with us. We hope your stay was enjoyable and you had easy access to everything you needed. As you rightly pointed out, located off Highway 40, our hotel is very close to the road. However, we like to think of it as a plus. Our proximity to the highway makes it easier for guests to get to and from the hotel. We look forward to seeing you again soon and hope to share another positive experience with you upon your return. Safe travels!Warm regards,Guest Experience Team

Hello Maryane,We sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help.Thanks again,Nasrina - GM

Bonjour M.Benoit,Merci d’avoir choisi de séjourner avec nous au Days inn de l’aéroport de Montréal. Nous apprécions vos commentaires et sommes heureux d’apprendre que vous avez eu une expérience agréable pendant votre séjour.Sincèrement,Nasrina-GM