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Beoordelingen van The Cranberry, Ascend Hotel Collection

3 out of 5
The Cranberry, Ascend Hotel Collection
2700 CRANBERRY SQUARE, Morgantown, WV

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 216 van 277 beoordelingen" "
Gastenscore: 8 - Goed. 40 van 277 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 277 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 277 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 277 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,2/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jessica

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Melanie Filandino - DOS op 21 mei 2024
Thank you for staying with us! Hope we see you again!

10/10 – Uitstekend

Doina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well appointed, pet friendly hotel. Clean , quiet, good restaurant next door.
1 nacht verbleven in mei 2024
Reactie van Melanie Filandino - DOS op 21 mei 2024
Thank you for your visit and honest review. We appreciate you and hope we have the pleasure of serving you again!

10/10 – Uitstekend

Melissa A

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking was difficult with the restaurant next door but the hotel was recently renovated, very clean, and modern. Would definitely stay here again.
1 nacht verbleven in mei 2024
Reactie van Melanie Filandino - DOS op 21 mei 2024
Thank you for visiting with us while you were in Morgantown. I am so sorry that parking was an issue. It is a shared space and can be congested at times. We truly hope we see you again soon!

10/10 – Uitstekend

Kristian

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed here multiple times always a good experience. Always Clean, staff is great and lots of fun things to do within in walking distance or short ride. LOVE THIS PLACE!!
1 nacht verbleven in maart 2024
Reactie van Melanie Filandino - DOS op 7 mei 2024
We Love You! Thank you for your kindness and we hope we always earn your praise!

10/10 – Uitstekend

Julio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All of the above
3 nachten verbleven in april 2024
Reactie van Melanie Filandino - DOS op 16 apr 2024
Thank you! We appreciate your business and are so happy that you enjoyed your stay! Please come see us again!

10/10 – Uitstekend

Allison

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was welcoming and accommodating. It was remote yet easy to get to and had a restaurant and a Burger King on premises. It was an easy 15 to 20 minute drive to WVU.
2 nachten verbleven in april 2024
Reactie van Melanie Filandino - DOS op 9 apr 2024
Thank you for staying with us and for sharing information on our hotel with others! We hope we have the pleasure of serving you again!

8/10 – Goed

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Melanie Filandino - DOS op 28 mrt 2024
Thank you for staying with us while you were visiting Morgantown...we hope we see you again soon!

10/10 – Uitstekend

Kaylie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10/10 will stay again the next time we’re in the area
1 nacht verbleven in maart 2024
Reactie van Melanie Filandino - DOS op 28 mrt 2024
That is such good news! Thank you for staying with us and for sharing with others! We look forward to seeing you again!

10/10 – Uitstekend

Karlyen, Ogdensburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We admired the local art and history tied into the decor and our room was comfortable, clean, spacious and also tastefully decorated. Staff was extremely pleasant and accommodating. I would recommend booking a room not facing the highway as truck traffic was a bit noisy at night.
1 nacht verbleven in maart 2024
Reactie van Melanie Filandino - DOS op 19 mrt 2024
Thank you for staying with us! We are so happy you enjoyed your visit and we hope we see you again soon!

10/10 – Uitstekend

Carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent stay at the Cranberry- wonderful staff who make you feel at home.
1 nacht verbleven in maart 2024
Reactie van Melanie Filandino - DOS op 19 mrt 2024
Awe! That is music to our ears! Thank you so much for staying with us! We hope we see you on your next visit!

10/10 – Uitstekend

Jill, Northville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and newly decorated. Near expressway, so there is some noise. We can tune that out. Hotel itself is quiet and peaceful.
1 nacht verbleven in maart 2024
Reactie van Melanie Filandino - DOS op 5 mrt 2024
Thank you for your visit. We are so happy you found it peaceful and enjoyable. Hope we see you again.

8/10 – Goed

Adrian

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very big room, very big bathroom, but we could hear the people walking in the room above us.
1 nacht verbleven in januari 2024
Reactie van Melanie Filandino - DOS op 19 mrt 2024
Thank you for staying with us! I am so sorry you were disturbed, please let us know and we will be happy to see what we can do to accommodate everyone comfortably.

10/10 – Uitstekend

Monett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was lovely, but would have hoped for better dining options nearby.
1 nacht verbleven in januari 2024
Reactie van Melanie Filandino - DOS op 23 jan 2024
Thank you for visiting with us while traveling in Morgantown. We appreciate your business and compliments. I am so sorry that nearby dining options were a disappointment. I hope that we will see you again:)

10/10 – Uitstekend

Brenda

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
2 nachten verbleven in december 2023

6/10 – Redelijk

Kenneth

1 nacht verbleven in december 2023

10/10 – Uitstekend

Noel

Nice place
1 nacht verbleven in november 2023

10/10 – Uitstekend

Aldon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room we had was situated with a beautiful view of the Lakeview golf course and was quiet and relaxing.
3 nachten verbleven in november 2023
Reactie van Melanie Filandino - DOS op 28 nov 2023
That is music to our ears! So happy all was well with your visit. Thank you for staying and for sharing information with others!

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and Comfortable
Great place to stay in Morgantown. Ask for a room opposite the interstate and you will be very pleased.
1 nacht verbleven in november 2023
Reactie van Melanie Filandino - DOS op 28 nov 2023
Thank you so much for staying with us! We appreciate your time and kind comments. Hope we see you again soon!

6/10 – Redelijk

cortney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

Beth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful experience!
1 nacht verbleven in november 2023
Reactie van Melanie Filandino - DOS op 7 nov 2023
That is great news! Thank you so much for staying with us and for sharing information on your visit. We hope we see you again soon!

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
WVU college visit
We stayed here for two nights to take our son on a college visit to WVU. We had a great stay here. The hotel was clean, convenient and friendly staff. A special shout out to Alyssa Downs. Alyssa is friendly and has great customer service. We will be back!
2 nachten verbleven in oktober 2023
Reactie van Melanie Filandino - DOS op 7 nov 2023
Thank you so much for staying with us and we really appreciate your kind words! So happy everything met your expectations and we look forward to seeing you again!

4/10 – Matig

angelo

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
We stayed on the 3rd floor and all day and night it smelled like rotten eggs...it wasnt until the night before i left that inwas getting ice and smelled it there it has to be moldy water in ice machine. I let one of the cleaners know and i told her this and she said your probably right....this location we stayed at previous year and for a weekend cost aroound 400 or less this year over 900$. We stay here because it is nice but next year for that price we can stay closer to stadium
2 nachten verbleven in oktober 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Stay somewhere else
This new hotel has some nice features (love the bathroom design), but overall, it didn’t warrant the nightly rate. The layout of the main floor is very confusing. The biggest problem was security: the room had a nice balcony, but neither the screen door nor the interior balcony door could be LOCKED! It didn’t appear that they were even designed to lock — neither door frame had any type hole for the lock to slide into. There was also a good bit of traffic noise from I-68.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Tony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stopped here on the way to our destination and it was so wonderful we made it a point to stop here on our way home
1 nacht verbleven in september 2023
Reactie van Melanie Filandino - DOS op 18 okt 2023
That is music to our ears! Great news, thank you for sharing and for staying with us. We hope we always see you when visiting or passing through Morgantown.

10/10 – Uitstekend

johnny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Melanie Filandino - DOS op 18 okt 2023
Thanks for staying with us and for your 5 out of 5 review! Hope we see you again,

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Melanie Filandino - DOS op 18 okt 2023
Thank you so much for staying with us and for your high rating! We are so happy you enjoyed your stay and hope we see you again soon!

8/10 – Goed

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Melanie Filandino - DOS op 18 okt 2023
Thank you for visiting with us while you were in Morgantown. We appreciate your time in rating and sharing information on your visit and we hope we see you again.

10/10 – Uitstekend

Jon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel. Biggest bathroom and shower I’ve ever seen in a hotel. Breakfast was adequate for $5
1 nacht verbleven in oktober 2023
Reactie van Melanie Filandino - DOS op 18 okt 2023
Thank you so much! Your compliments are appreciated and will be shared with the team. We hope we see you again when visiting Morgantown.

2/10 – Ontzettend slecht

Jeffrey

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cold Weekend
When I turned on the heat in the room it started smoking and set off fire alarm in the room. I notified front desk and no maintenance was onsite. Slept in a cold room.. When I woke up and made a cup of coffee in the room, the creamer was bad and floated on top of the coffee.. No adjustment was offered by the hotel
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Ana, Morrisville

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great place to stay.
2 nachten verbleven in oktober 2023
Reactie van Melanie Filandino - Director of Sales op 10 okt 2023
Thank you so much for staying with us while you were in Morgantown! So happy you enjoyed your visit. Please come again!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice property. Need to improve wifi service.
2 nachten verbleven in september 2023
Reactie van Melanie Filandino - DOS op 3 okt 2023
Thank you so much for staying with us. We appreciate your business and willingness to share information with us and others.

10/10 – Uitstekend

Debbie, Shillington

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel staff is great as is the hotel.
2 nachten verbleven in september 2023
Reactie van Melanie Filandino - DOS op 26 sep 2023
Thank you for your business and kind words! We appreciate you and hope we see you again.

10/10 – Uitstekend

Tony

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a last minute stop while traveling. The hotel was a very nice surprise. Would stay here again.
1 nacht verbleven in september 2023
Reactie van Melanie Filandino - DOS op 26 sep 2023
Thank you for stopping and for staying with us while you were in Morgantown! Hope we see you again

10/10 – Uitstekend

Nicole

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Immaculate rooms, friendly staff, high quality linens and furnishings. I definitely recommend!!
1 nacht verbleven in september 2023
Reactie van Melanie Filandino - DOS op 12 sep 2023
Thank you for your kind comments and for staying with us while you were in Morgantown. We appreciate your recommendations and hope we have the pleasure of serving you again soon.

10/10 – Uitstekend

Ruby

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Melanie Filandino - DOS op 5 sep 2023
Thank you for staying with us while you were in Morgantown! We appreciate the time you took to rate your visit and hope we have the pleasure of serving you again.

10/10 – Uitstekend

Martin

Positief: Voorzieningen
Hotel is fantastic! Restaurant next door is yummy! Also Casino!!!
1 nacht verbleven in augustus 2023
Reactie van Melanie Filandino - DOS op 31 aug 2023
Thank you! We are so happy you enjoyed your visit and took the time to share your experience. We hope we see you again.

10/10 – Uitstekend

Dachia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Melanie Filandino - DOS op 5 sep 2023
Thank you for your visit and your rating! We hope you stay with us again when in Morgantown.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place!
We had a wonderful time! This hotel is is excellent shape. The rooms are huge! If you are sensitive to traffic noise, don’t stay on the interstate side. Slightly noisy. Very fun restaurant right next door with tiki bars and indoor seating. Hawaiian pizza was Incredible!
1 nacht verbleven in augustus 2023
Reactie van Melanie Filandino - DOS op 22 aug 2023
Thank you for staying with us while you were in Morgantown! So happy that you enjoyed your room and dining experience:). We look forward to seeing you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Yuta

Positief: Netheid, staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Colleen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Colleen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay!
A very , very nice hotel. The staff was the best, so friendly kind, and courteous! Breakfast was very good, but it was not a continental type. The Tropics was next door which provided excellent meals. The only thing that was missed was a pool! My grandson was looking forward to that after being best man for his dad's wedding. I would come back here any time I am in Morgantown.
1 nacht verbleven in augustus 2023
Reactie van Melanie Filandino - DOS op 22 aug 2023
Thank you so much for staying with us while you were celebrating life's events! We are so happy you enjoyed your visit and look forward to seeing you again. Apologies to your grandson on the lack of a swimming pool, it is disappointing when we look forward to something and cannot do it.Best wishes to the bride and groom rather husband and wife!

8/10 – Goed

Thomas

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pillows on couch too large. Nice breakfast .
1 nacht verbleven in augustus 2023
Reactie van Melanie Filandino - DOS op 9 aug 2023
Thank you for visiting us and also for sharing information on your stay with others. We hope to see you again!

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room. Large. Good bed. Good shower. Fridge, microwave, and Keurig. Very clean. No pool--mild bummer. Overall, really good for a short stay.
1 nacht verbleven in juli 2023
Reactie van Melanie Filandino - DOS op 9 aug 2023
So happy you enjoyed your stay! Thank you for visiting us while you were in Morgantown and for sharing information on your stay with others! Hope we see you again!

10/10 – Uitstekend

Don

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wi-Fi could be better, real spotty and minimal ATT cell to use as backup
3 nachten verbleven in juli 2023
Reactie van Melanie Filandino - DOS op 9 aug 2023
Thank you for your visit, I am so sorry you had any issues with our WIFI, We also offer a wired solution in the event this occurs. Hope we see you again and that there is noted improvement during your stay.

10/10 – Uitstekend

Craig

Reisde met familie
Positief: Netheid, personeel en service
Great location, very accessible and well maintained
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Kyle

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Emily

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Whoever designed these hotel rooms needs a raise or a medal. From the walk-in showers you can switch on from the opposite wall without stepping into the shower stream, to the roll-down blackout window blinds that completely seal off and don’t let in a single sliver of light, to the floating bedside tables, extra storage space under stools, tons of bright lighting with many settings, and sliding bathroom door, these rooms are optimized for cleanliness, space and convenience. Staff was incredibly efficient and kind. We were warned the that restaurant next door might play loud music until about 11:30 PM, but we had a room in the back with no balcony, and from there, we couldn’t hear a single thing. Apparently there were even fireworks going off all night, and I couldn’t hear those, either, despite my being a super light sleeper. We had a very quiet room. I also used their fitness room, and it was clean and easy. Awesome stay. Would come back in a heartbeat.
1 nacht verbleven in juli 2023
Reactie van Melanie Filandino - DOS op 3 jul 2023
You are too kind! Thank you! We are so glad you enjoyed your stay and hope we do see you again!

10/10 – Uitstekend

Katherine

1 nacht verbleven in juni 2023