5 restaurants, breakfast, lunch served; local and international cuisine

Beoordelingen van Sofitel Mumbai BKC Hotel

5 out of 5
Sofitel Mumbai BKC Hotel
C-57, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 681 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 191 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1001 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2018
Reactie van Biswajit op 2 jan 2019
Bonjour Valued Guest, Thank you so much for your 5 star rating. Hope to see you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2018
Reactie van Biswajit op 13 mrt 2018
Bonjour Valued Guest Thank you so much for your rating. We hope to turn your good experiences to best and earn a 5 star from you the next time. Hope to see you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable hotel room and friendly staff!
The hotel had all the desired amenities - internet, pool, sauna, fitness room, restaurants etc. The staff was extremely helpful and friendly in every way. The location was convenient and the hotel is kept very secure. Overall an excellent experience!
5 nachten verbleven in februari 2018
Reactie van Biswajit op 6 mrt 2018
Bonjour Valued Guest It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

10/10 – Uitstekend

Rob, Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Hotel with Top Service
Ik verblijf voor mijn werk zeer veel in hotels. Dit Hotel behoort tot de top. En de service van de staf is van een ontzettend hoog niveau.

10/10 – Uitstekend

Anuradha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff Friendly
1 nacht verbleven in april 2024
Reactie van Taniska op 30 apr 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

Aparna

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel for consulate access
1 nacht verbleven in april 2024
Reactie van Taniska op 23 apr 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Kamal Krishna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing service and hospitality
1 nacht verbleven in april 2024
Reactie van Taniska op 23 apr 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

DINESH

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good experience with this property food also very good
3 nachten verbleven in april 2024
Reactie van Taniska op 12 apr 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

Gurpreet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van Taniska op 8 apr 2024
Bonjour Mr. Gurpreet,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Sricharan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property.
1 nacht verbleven in januari 2024
Reactie van Taniska op 28 feb 2024
Bonjour Valued Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

Mitulkumar

2 nachten verbleven in februari 2024
Reactie van Taniska op 21 mrt 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Jasvir

Excellent
1 nacht verbleven in februari 2024
Reactie van Taniska op 26 feb 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Soumya kanti

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Keep it up
3 nachten verbleven in februari 2024
Reactie van Taniska op 15 feb 2024
Bonjour Mr. Kanti,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

6/10 – Redelijk

Haripriya

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
It takes too long to access the property by car. The wait is too long.
1 nacht verbleven in februari 2024
Reactie van Taniska op 13 feb 2024
Bonjour Guests,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very well run hotel
1 nacht verbleven in februari 2024
Reactie van Taniska op 13 feb 2024
Bonjour Mr. Andrew,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

2/10 – Ontzettend slecht

Harjit, Owensboro

2 nachten verbleven in februari 2024
Reactie van Taniska op 7 feb 2024
Bonjour Mr. Harjit,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Pete

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel with great amenities
1 nacht verbleven in februari 2024
Reactie van Taniska op 4 feb 2024
Bonjour Guest,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Rajiv Ramesh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Taniska op 4 feb 2024
Bonjour Mr. Ramesh,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

6/10 – Redelijk

Pradeep

Reisde met familie
Positief: Personeel en service
Property seems dated; the rooms are corridors are dark. Surprised why it is a 5 star
1 nacht verbleven in januari 2024
Reactie van Taniska op 4 feb 2024
Bonjour Mr. Pradeep,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

6/10 – Redelijk

Faisal

Reisde met een groep
Under expectations
The staff was not so friendly
3 nachten verbleven in januari 2024
Reactie van Taniska op 28 jan 2024
Bonjour Guests,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

6/10 – Redelijk

DANNY, Los Angeles

2 nachten verbleven in januari 2024
Reactie van Taniska op 25 jan 2024
Bonjour Guest,Thank you for leaving us your valuable review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Harveer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Taniska op 25 jan 2024
Bonjour Guest,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

Suneet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast Good, lunch below average, dinner excellent. Angled Rooms not a good idea. Service average. Outside food not allowed.if you are 3 persons in one room, you get 2 beds, third person sleeps in a couch. Not yet fully 5 star.
2 nachten verbleven in januari 2024
Reactie van Taniska op 22 jan 2024
Bonsoir Mr. Suneet,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Samina

Reisde met familie
Most wonderful staff at the property you’ll ever come to. I would definitely recommend this place to anyone who is coming to Mumbai, even the housekeeping staff, Surti and Manoj was extra ordinary, Khushboo, the manager went out of her way to made sure we were comfortable and saw to all our needs, hats off to everyone as Sophia tell
4 nachten verbleven in januari 2024
Reactie van Taniska op 22 jan 2024
Bonsoir Ms. Samina,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Radhika

3 nachten verbleven in januari 2024
Reactie van Taniska op 4 feb 2024
Bonjour Ms. Radhika,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

Bhakti

Reisde met familie
Positief: Netheid, voorzieningen
It was an enjoyable stay but felt the standards could have been raised easily but having more staff able during meal service and also the cleanliness of the rooms increased. Great range of food being offered, but the prices for drinks were exceptionally high!
2 nachten verbleven in december 2023
Reactie van Taniska op 10 jan 2024
Bonsoir Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

Bhakti

Positief: Staat van de accommodatie en faciliteiten
Reactie van Taniska op 10 jan 2024
Bonsoir Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Bakir Tri-state Enterprises

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property excellent staff.
4 nachten verbleven in december 2023
Reactie van Taniska op 9 jan 2024
Bonjour Valued Guest,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Sanjay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thoroughly enjoyed our stay at Sofitel- BKC; great location, ease of checking/checkout; no noise issue issue, friendly staff, rooms were clean, nice ambiance, lavish and delicious breakfast options, overall fantastic experience and for sure going back again
2 nachten verbleven in januari 2024
Reactie van Taniska op 9 jan 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Christal

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
Very nice hotel! The staff was very friendly and accommodating to my requests. I didn’t even realize a meal was included in my package so that was a nice bonus. The rooms were spacious and the bed was comfortable. They gave us plenty of water. Would stay here again!
2 nachten verbleven in december 2023
Reactie van Taniska op 8 jan 2024
Bonsoir Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

Prakritee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good stay
2 nachten verbleven in december 2023
Reactie van Taniska op 4 feb 2024
Bonjour Ms. Prakritee,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Maitree

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Taniska op 30 dec 2023
Bonjour Valued Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are delighted to welcome you back with us. Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Saurin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Contemporary in the heart of a clean commercial area
2 nachten verbleven in december 2023
Reactie van Taniska op 26 dec 2023
Bonjour Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Sukhneer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was perfect nd breakfast was delicious nd had a great variety of options.
4 nachten verbleven in december 2023
Reactie van Taniska op 26 dec 2023
Bonjour Guest,Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Rajnish

2 nachten verbleven in december 2023
Reactie van Taniska op 26 dec 2023
Bonjour Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

John e

2 nachten verbleven in december 2023
Reactie van Taniska op 22 dec 2023
Bonjour Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could meet your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Denise

1 nacht verbleven in december 2023
Reactie van Taniska op 22 dec 2023
Bonjour Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Goed

Zehera

Beautiful hotel. Very clean property. Spa / Pool was nice. Room service was slow. Had to ask for napkins and condiments. Room was missing a hair dryer.
2 nachten verbleven in december 2023
Reactie van Taniska op 18 dec 2023
Bonjour Guest,Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words, and we are glad to note your appreciation of the hospitality offered at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback has been taken in the spirit it was intended and we have escalated the same to the concerned team to ensure that we continue to provide a seamless and memorable stay experience for our guests. I assure you that we will definitely work on the valuable feedback given by you.We look forward to welcoming you back with us.Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

Charanjit, Jurupavalley

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in december 2023
Reactie van Taniska op 18 dec 2023
Bonjour Valued Guest,Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Sincerement,Taniska ChakrabartiAsst. Guest Experience Manager Sofitel Mumbai BKC!

6/10 – Redelijk

Vimal kumar

Zakenreiziger
Service in the breakfast not good no one comes to ask you for 10-15 min
5 nachten verbleven in december 2023
Reactie van Taniska op 11 dec 2023
Bonjour Guest,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Sincerement,Team Sofitel Mumbai BKC!

8/10 – Goed

Lingaraj

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel at a good corporate location
Very clean hotel in a corporate area not much to do in walking distance! We arrived a bit early but we’re helped only after 2 pm.
2 nachten verbleven in december 2023
Reactie van Taniska op 11 dec 2023
Bonjour,Thank you very much for sharing your most valuable feedback. Your feedback has been taken in the spirit it was intended and we have escalated the same to the concerned team to ensure that we continue to provide a seamless and memorable stay experience for our guests. I assure you that we will definitely work on the valuable feedback given by you.We are delighted to welcome you back with us. Sincerement,Team Sofitel Mumbai BKC!

6/10 – Redelijk

Kavya

1 nacht verbleven in december 2023
Reactie van Taniska op 11 dec 2023
Bonjour,Thank you so much for your rating. Hope to see you soon.Sincèrement,Team Sofitel Mumbai BKC!

10/10 – Uitstekend

Tuba

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Taniska op 18 dec 2023
Bonjour Guests,Thank you for your most valuable feedback.Your positive feedback has been shared with the entire team and they are equally pleased learning of your Experience.We look forward to welcoming you back with us.Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Uitstekend

JINIT

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was memorable time to stay at sofitel. Thoughtful food options and excellent service. Will visit again
3 nachten verbleven in november 2023
Reactie van Taniska op 11 dec 2023
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Sincèrement,Team Sofitel Mumbai BKC!

10/10 – Uitstekend

Ravi Ramkrishin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in november 2023
Reactie van Taniska op 11 dec 2023
Bonjour Guest, Thank you very much for sharing your most valuable feedback. Your feedback helps us in delivering better guest experience. Sincerement,Team Sofitel Mumbai BKC!

10/10 – Uitstekend

Yash

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Taniska op 11 dec 2023
Bonjour Guests, Thank you very much for sharing your most valuable feedback. Your feedback helps us in delivering better guest experience. Sincerement,Team Sofitel Mumbai BKC!

10/10 – Uitstekend

Anuj

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice restaurants
2 nachten verbleven in november 2023
Reactie van Taniska op 11 dec 2023
Bonjour Guests, Thank you very much for sharing your most valuable feedback. Your feedback helps us in delivering better guest experience. Sincerement,Team Sofitel Mumbai BKC!

4/10 – Matig

HISATOSHI

1 nacht verbleven in november 2023
Reactie van Gaurav Batra op 8 nov 2023
Bonjour Guests,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Sincèrement,Gaurav Batra

10/10 – Uitstekend

Jassi

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front girls was very helpful and professional. Thank you guys.
1 nacht verbleven in oktober 2023
Reactie van Taniska op 11 dec 2023
Bonjour!We would like to thank you for your kind words and review for our service!Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel.Merci beaucoup!Team Sofitel Mumbai BKC!

8/10 – Goed

Rajesh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Gaurav Batra op 30 okt 2023
Bonjour Guest,Thank you for taking time out to share feedback of your experience with us.Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Sincerement,Gaurav BatraFront Office Manager