Serveert lunch en diner
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Beoordelingen van Fahari Palace Serviced Apartments

4 out of 5
Fahari Palace Serviced Apartments
Church Road, Westlands, Nairobi

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 1 van 9 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 9 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 9 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 9 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 9 beoordelingen" "

6,6/10

Netheid

6,6/10

Personeel en service

8,0/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Balcony on all floors... Floors had nice tiles. including the balcony and stairwell Liked the paint/colors as well.. Convenient location Friendly/courteous/helpful staff Heatihg/cooling unit would move this review to excellent
6 nachten verbleven in april 2021
Reactie van Fahari Palace op 22 apr 2021
Dear Esteemed guest, Greetings we appreciate your review and we welcome you again to stay with us for your next visit. Regards Reservations

6/10 – Redelijk

Richard

UNIMPRESSED
The apartments could do with a major clean staff were friendly and helpful but did fail to confirm information required. Dont think I will book a stay there again.
2 nachten verbleven in februari 2020
Reactie van christine op 3 mrt 2020
Dear Richard, Good morning? we want to thank you for taking your time for giving us your honest view about our apartments, we are sorry that our staff did not relay to you the information required and we are also sorry that you feel that way towards our apartments, we promise to improve. Thank you for staying with us. Regards

10/10 – Uitstekend

Paolo, Catania

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Mi sono trovato bene, ben accolto, l'appartamento era grande, pulito. Anche fuori orario mi hanno aperto il bar, e la colazione era soddisfacente. Non c'è l'ascensore, ma può essere fastidioso solo se stai ai piani alti.
2 nachten verbleven in oktober 2019
Reactie van Fahari Palace Apartment op 22 okt 2019
Dear Paolo Good morning We appreciate for taking your time to write about your experience in Fahari Palace ,we notice you had a challenge in going to a upper floor but for your next visit we will give a room on the lower floor. We look forward to hosting you for your next visit. Sorry for any inconveniences caused. Regards Christine Muoki

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My honest opinion
Good weather friendly helpful staff, just the mosquitoes are a pain, all in all would recommend to friends and I would book that hotel again.
2 nachten verbleven in maart 2019
Reactie van fahari op 25 mrt 2019
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in Fahari.

4/10 – Matig

Carlos

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The rooms were clean and the apartment I near malls and banks however they have poor service,maids ,receptionist are not friendly,on the day of checking out they gave me a wrong receipt with a higher figure,which was later corrected.
28 nachten verbleven in januari 2019
Reactie van Fahari Palace op 25 feb 2019
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the apartment but were sorry to hear there were some issues with the service. Please rest assured we have addressed this with the team to ensure we improve on this. Kind regards,

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
People were nice. Up the cleanliness a little
6 nachten verbleven in mei 2018
Reactie van Fahari op 26 okt 2018
Thank you so much for your feedback, and also thank you for choosing to stay with us. We will definitely look into it.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Noisy due to tented church.
3 nachten verbleven in mei 2018
Reactie van fahari op 13 jun 2018
thank you for the feedback

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rate high for that type of facility. Friendly staf
It's an apartment, room size is fine, breakfast was not good, bathrooms were not clean, had a lot of mildew. Curtains looked like they haven't been washed for some time. Things that can annoy you if you stay there longer. Does not deserve that kind of rate.

6/10 – Redelijk

JoAnn, new york, ny

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
No hot water
While the room itself was very nice and spacious there was no hot water available. Also, part of the reason I booked is because it said there was a free airport shuttle. This also does not exist. I had to call an Uber to take me to the airport.